E-Commerce Associate (6-Month Contract)

Hermès Canada

A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 20,000 people worldwide.

Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management.

The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources.

Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.

Hermès Canada has had a presence in Canada since 1987 and has over 100 employees, across four stores, located in: Toronto, Montréal, Vancouver, and Calgary, as well as our e-commerce activity, and corporate office.

Family is at the heart of Hermès, and we are committed to being a Maison for All; a home where we make efforts to generate, support and advance the values of diversity and inclusion, both within our own walls and beyond.

We look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our family.

We support our individual team members' personal and professional success through a culture that values equality, individuality, and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves.

Duties and responsibilities include:


* Preparation of orders, includes wrapping with ribbon and tissue, package in corresponding packaging and sort between FedEx ground, 2 day or overnight.


* Ensure stock and storage rooms are tidy and well organized.

This will allow us to be efficient and fast when picking orders.


* Organize and maintain a well-balanced stock of fragrance samples.


* Adequate supply of all packaging material.

This includes both Hermès (orange boxes, ribbon) and other packaging material (tape, bubble wrap, boxes, silver packaging, invoices, gift cards).


* Ensure shipping area is fully stocked with operational supplies.

Key Requirements:


* Retail Operations background with strong attention to detail.


* Minimum 1 to 2 years relevant experience.


* Superior communication skills, oral and written.


* Knowledge of luxury retail an asset.


* Additional relevant languages an asset.