Account Manager

Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome.

Job Requisition #:
031103 Account Manager (Open)

Job Description:

Greif is a leading supplier of industrial packaging products and services, growing from its beginnings in Cleveland, Ohio, to a global footprint across more than 30 countries and 200-plus locations.

OUR VISION:

Being the best customer service company in the world.

OUR PURPOSE:

Create packaging solutions for life’s essentials.

ROLE OVERVIEW:

We are seeking a results-driven Account Manager to support and grow our customer relationships.

In this role, you will be responsible for managing and expanding business with existing clients while actively pursuing new opportunities.

You will collaborate with sales and marketing teams to drive revenue, generate competitive pricing proposals, and implement strategic re-pricing when needed to maintain profitability.

This is a key role for someone who thrives on building client trust, delivering value, and supporting long-term business growth.

Key Responsibilities:


* Communicates with existing customers and manages accounts to ensure customer satisfaction.

Maintains existing business by developing and presenting value propositions to existing customers.


* Partners with colleagues in functional areas including, but not limited to: Production, Customer Service, Accounts Receivable, and Logistics in order to provide the best customer service possible.


* Actively targets new accounts/business in existing and new Greif markets via prospecting efforts


* Interacts with and assists sales managers and/or directors to achieve sales goals.


* Creates detailed price quotes.


* Creates and delivers presentations to internal and external customers, along with samples and prototypes.


* Completes and updates sales-related paperwork and reporting systems.


* Maintains relationships with plants that service customers in the assigned territory, product area, or accounts.


* May solicit requests for quotes.


* May execute re-pricing action for underperforming accounts when necessary.


* May interface with plants to determine lost and new customer opportunities (e.g., customer segment, value propositions).


* Performs other duties as assigned. 

Education and Experience:


* Bachelor’s Degree required, or proven track record in this industry.


* Over 5 years industrial sales experience.

Knowledge and Skills:


* Possesses solid sales experience; industrial sales experience a plus.


* Demonstrates excellent written and oral communication skills.


* Demonstrates excellent interpersonal skills.


* Possesses excellent time management and planning skills.


* Possesses analytical and problem-solving skills.


* Ability to perform cold customer calls and follow up on leads.


* Demonstrated negotiation skills.


* Extensive travel re...