Sr Engnr - Cloud Ops

Description & Requirements

The Release Manager will establish and oversee robust release management processes for Salesforce engineering within our SDLC.

This individual will coordinate and manage the release lifecycle for Salesforce applications, ensuring efficient production deployments and alignment with cross-application dependencies.

The ideal candidate will have a proven track record of managing complex Salesforce environments and supporting concurrent release trains while continuously refining release practices to enhance quality and efficiency.

You will work closely with development, QA, and operations teams to ensure smooth deployments, environment stability, and adherence to best practices.Per VES contract requirements, staff working on the VES project must be a US Citizen or US Legal Resident (green card holders)

Essential Duties and Responsibilities

- Work with development teams throughout the software life cycle ensuring sustainable software releases.

- Perform hands on management of cloud infrastructure and automation tools.

- Document cloud architecture, security measures, and participate in client audits.

- May provide guidance, coaching, and training to other employees within job area on automation technologies, and collaborate with other cloud support teams that support the overall organization.

- Serve as the primary technical point of contact for all cloud services consumed by the business.

- Lead performance testing, chaos engineering, and remediation efforts for continual improvement.



* Plan and manage the release lifecycle for Salesforce projects, including deliverables, dependencies, and cross-functional collaboration.


* Develop and oversee implementation and deployment plans aligned with the Salesforce release schedule.


* Own execution of Go-Live activities, conducting release readiness reviews pre-deployment and milestone reviews post-deployment.


* Collaborate with Salesforce DevOps, QA, and development teams to coordinate branches, metadata changes, and feature deployments.


* Train team members on DevOps tools and processes, promoting a culture of continuous improvement and DevOps maturity.


* Communicate updates on Salesforce release activities to stakeholders.


* Identify risks impacting scope, schedule, or quality; proactively mitigate these risks.


* Implement streamlined procedures for successful Salesforce deployments with minimal rework.


* Maintain a centralized Salesforce release repository, managing key information like deployment procedures, dependencies, feature flags, and notification lists.


* Manage cross-team coordination of production issues to ensure quick resolution of Salesforce-specific bugs or deployment challenges.


* Perform postmortem reviews of Salesforce releases to identify improvement opportunities and reduce future errors.


* Establish a Salesforce-focused release cadence and automate release metrics for tracking/reporting.
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