Chief of Staff / Business Manager - Lead Technical Program Manager

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager in Consumer and Community Banking Public Cloud Enablement Team, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm.

Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams.

Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals.

With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes.

As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job responsibilities


* Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions


* Lead team meetings, driving strategic priorities and business metrics in line with the Product Line strategy


* Develop a strategic communications plan for the Infrastructure Engineering & Enablement organization and executing against it


* Partner with managers across the organization on Book of work oversight to ensure the right talent alignment for initiatives


* Deliver impactful and meaningful content for monthly business review


* Manage organizational development and driving support for hiring and new employee enablement


* Ensure financials are maintained and in line with expectations


* Collect, synthesize, analyze and present project data and findings


* Coordinate and executing ad hoc requests across the various teams


* Develop strategic presentations for internal audiences

Required qualifications, capabilities, and skills


* 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization


* Demonstrated proficiency in transforming operational processes and overseeing team and program execution to achieve the desired results.


* Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives


* Proven ability to lead through change, managing dependencies, and controlling change in high-pressure, shifting environments


* Experience with stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives
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