Process Improvement Lead - Background Clearance Investigation

Description & Requirements

At Maximus, we're proud to be celebrating our 50th year in business, with strong financial performance - including $1.4B in revenue this quarter and 15% growth in our Federal services group.

We've also been recognized as a Washington Post Top Workplace and a VETS Indexes 5 Star Employer in 2024..
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Department of Defense (DoD).
This project is currently in the bidding phase, and we're eager to consider strong candidates who may be a great fit for this opportunity.

Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
• Comprehensive benefits, including medical/dental/vision, paid time off, and more
• Opportunities for career advancement and professional development
• A collaborative, respectful work environment with supportive leadership and mentorship

This position would be full-time and onsite in Boyers, PA and requires an active Secret clearance.

Essential Duties and Responsibilities:

- Lead the design, analysis, interpretation, and evaluation of a variety of reports, internal/external resource documents, and surveys.

- Publish results for utilization by internal and external clients, as appropriate.

- Work with relational database management systems (MS SQL Server) and analytical processing systems.

- Ensure data accuracy and validate all data collection methods used in reporting projects.

- Evaluate data quality, applications and functions, produce output, maintain reporting operations, and documentation.

- Research new data sources and analytical tools.

- Contribute to new product development and improvement in product delivery and presentation.

- Develop and maintain effective processes for managing requirements, developing business processes, and providing production support to the operation.

- Communicate status, risks, and issues to senior management and/or the client as appropriate.

- Analyze existing systems, programs, policies and organizational processes and recommend enhancements and improved solutions.

- Manage efficient execution of business meetings with internal project staff, clients and/or project vendors.

- Develop solutions to a variety of complex problems.

- Document best practices and continuously measure outcomes for desired results.

- Work effectively with internal and external business partners in the delivery of solutions.

Job-Specific Essential Duties and Responsibilities:

- Lead process improvement initiatives.

- Analyzes and tests current processes and systems to determine effectiveness and efficiency.

- Collects data, performs root cause analysis of issues or problems, and proposes solutions according to the current and future needs of the business.

- Reports to the Department head or Team Lead.

- Conducts evaluation of existing business processes for the purposes of identifying and executing improvement initiatives.

- Job Overs...