Salesforce Operational Administrator

Healthcare's helping hand.

CHG shook things up in 1979 by inventing the locum tenens staffing model.

We connect doctors with patients who need their care.

As the largest physician staffing firm in America, our providers treat millions of patients each year.

Our industry is growing and demand is high.

This means you'll have plenty of opportunities to grow and develop in your career.

Keeping healthcare healthy can be as fun as it is rewarding

CHG Healthcare is seeking a skilled and motivated Engineering Administrator II to join our IT Services department.

In this role, you will help oversee and optimize our Salesforce Release Management processes and DevOps ecosystem by managing platform configuration, ensuring data integrity, and implementing new features.

This position will work closely with other team members to support the organization's strategic goals.

Responsibilities


* Administer, configure and maintain the Salesforce platform, including managing security and access control and Salesforce updates.


* Lead incident management and perform root cause analysis of data and process issues while proposing solutions and improvements.


* Monitor system performance and usage metrics to identify and implement optimization solutions.


* Partner with Security and Engineering teams to complete regular internal system audits and prepare for upgrades.


* Manage release cycles and testing of Salesforce & Bullhorn Recruitment Cloud releases, as well as CHG custom-built solutions.


* Implement process automation to streamline repetitive tasks in Salesforce DevOps Governance Orgs.


* Partner with CHG Data's team to ensure data quality through regular audits and governance policies.


* Evaluate and implement third-party applications and custom solutions.


* Collaborate with stakeholders to gather requirements, translate business needs into technical solutions, and implement those changes.


* Enforce application security and privacy policies, including business continuity plans.


* Provide support and training to users, resolving issues promptly.


* Promote a culture of continuous learning and improvement within the team.


* Participate in the design of comprehensive functional specification documents, process flow diagrams, configuration details, use cases, test conditions, test scripts, and training documentation utilizing technical writing.


* Manage Installed Packages in coordination with Partners to update and maintain supportability.

Qualifications


* Experienced in the administration and configuration of Copado Governance Orgs for metadata and source format deployments.


* Experience with production launch readiness and cloud-based deployment models


* Proven ability to design and implement new processes and facilitate user adoption.


* Strong understanding of Salesforce best practices and functionality.


* Excellent problem-solving and analytical skills.


* Familiari...