Project Administration Coordinator

Aliaxis exists to bring solutions to the world's water challenges and accelerate the transition to clean energy.

We are a global leader in high-quality piping & fitting solutions for use in building, infrastructure, industrial and agricultural applications across the globe.

Over 15,000 people work for us in more than 40 countries with 80 manufacturing sites.  

Vinidex

For over six decades, Vinidex has been leading the way – setting the industry benchmark for pipeline systems and solutions.

Our legacy spans across building, infrastructure, agriculture, and civil sectors. 

We make life flow with groundbreaking, high-quality products, connecting everything from water, gas, and energy throughout Australia. 

With the Aliaxis group as our parent company, we are part of one of the world's largest global networks to bring solutions to the world's water challenges.  

We are proud of our focus on operating on 100% renewable energy by 2025 and our recycling programs across our sites, and are looking for passionate people that want to be part of our journey and embrace the behaviours that we stand for: 
 


* We Dare to challenge the status quo, to innovate and to learn fast 


* We Care for the environment, our customers and each other 


* We Deliver by taking accountability for our decisions and actions 

The Opportunity
 


* Are you motivated to provide outstanding service and deliver results to customers? 


* Do you have a can-do attitude and an ability to communicate well at all levels?


* Can you work independently and as part of a team to think ahead of customer needs?

What will you do

We have an outstanding opportunity for a Project Administration Coordinator who is energetic, and customer focused to join our Projects Civil Distributor service Hub Team Hub in Coopers Plains.

Reporting to the Civil Distributor Services Hub Team Leader, this role is responsible for providing specialised customer service and administrative support for specific projects, contracts and key customer transactions.
 


* Support a safety-first culture through visible and effective leadership and workforce engagement, to achieve the best possible standards of workplace safety.


* Responsible for end-to-end management of small to medium Projects and general Customer Service requirements both externally and internally.


* Manage selected key accounts including order entry, quotes, email queries, inbound phone queue, and specialized requests against a set range of KPIs.


* Enhance the overall customer experience for key accounts by comprehensively understanding expectations and requirements and present an ongoing continuous improvement mindset.


* Meet the agreed KPIs around project timelines, ensure site deliveries are well coordinated and meet the required customer expectations & KPIs.


* Support the service hub to provide input into the required product forecasting.


* Adherence to the agreed business ...