COE Consultant IV

Job Description:

This position is responsible for all phases of a Vertex Tax Technology implementation, including performing project planning, requirements definition, system configuration, testing, knowledge transfer, and development of custom documentation.

This role has project accountability while delivering services and project deliverables in support of the deployment of Vertex tax technology products.

This role requires Vertex product knowledge and knowledge of how Vertex applications connect with host applications.

The role may also require the ability to effectively identify and deliver tax process solutions and other value-added services that contribute to Vertex's revenue and profit objectives.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:


* Independently manage and ensure all phases of Vertex projects including, review and analysis of client requirements, solution design and build, testing and providing client support as needed, is accomplished.



* Provide project oversight and collaborate with less experienced Vertex Consultants on implementation projects tasks while executing on client's statement of work (SOW).



* Coordination as Project Lead and Project Manager on several projects and provide guidance, direction and assign project tasks in support of SOW and project.



* Continue developing leadership traits, gains industry knowledge and project implementation skills and takes guidance from Principal Vertex Consultants and Practice Leads and contributes to projects as needed.



* Exercise sound judgment to manage the day to day client relationship and expectations.



* Responsible for maintaining a high degree of customer satisfaction



* When appropriate assist consulting Business Development in developing statements of work.



* Assist with the on-boarding and training and development of new team members



* Participate in other projects or duties.

SUPERVISORY RESPONSIBILITIES:


* N/A

KNOWLEDGE, SKILLS AND ABILITIES:


* Knowledge of implementation/consulting, customer service and vendor practices.


* Knowledge of software development methodologies and implementation/testing techniques appropriate to Windows, Legacy and/or client server database applications.


* Technical knowledge of Operating Systems (Windows, Linx, Unix) and system hardware (CPU, RAM, HD).


* Knowledge of REST, SOAP and other communication protocols and how to troubleshoot/use them.


* Knowledge of databases, such as Oracle, SQL Server and PostgreSQL.


* Working knowledge of Linux and or Unix systems.


* Ability to manage multiple tasks, work in a team environment and understand the be responsive to project and customer needs.


* Ability to adapt and function effectively in a fast-paced, changing environment, while working under deadlines.


* Solid analytical, presentation, troubleshooting and design skills.


* Strong communication and interpersonal skills.


* ERP kno...