Product Manager - Payments - Vice President

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.

Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Boarding Platform team within the Commercial & Investment Bank's Merchant Services organization, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.

As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.

Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.

With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities



* Develops a product strategy and product vision that delivers value to customers


* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap


* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition


* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability


* Monitor and drive product success through performance metrics, customer feedback and manage product issues while ensuring compatibility with evolving technologies


* Maintains comprehensive product documentation and training materials


* Support Sales, Relationship Managers, Solutions teams, with product expertise and maintain strong stakeholder relationships


* Support Sales presentations, client discussions and Request For Proposal


* Oversee vendor and partner engagements / relationships in collaboration with Payments partner groups

Required qualifications, capabilities, and skills



* 5+ years of experience or equivalent expertise in product management or a relevant domain area


* Advanced knowledge of the product development life cycle, design, and data analytics


* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management


* Demonstrated success in product management roles, ideally within the payments industry, showcasing a strong ability to manage and lead product lifecycles from ideation through to market launch and ongoing optimization.

This experience should reflect a deep understanding of customer needs and market dynamics.


* Extensive knowledge of payment systems, technologies, and industry trends, enabling the candidate to anticipate and respond to market changes effectively...