Pharmacy Account Executive - Evernorth - Remote (Georgia)

SUMMARY:

As part of Cigna Pharmacy Management, the Pharmacy Account Management Advisor serves as the primary pharmacy benefits subject matter expert supporting Cigna Pharmacy clients in our under 500 employee market segment.

The Pharmacy Account Executive is responsible for developing and maintaining relationships with internal stakeholders, clients, brokers/consultants by supporting the medical sales teams with the Cigna Pharmacy Management client retention & growth strategies as well providing expertise with implementation, reporting, and day-to-day service functions.

PRIMARY RESPONSIBILITIES:


* Retain assigned book of business.


* Educate and consistently advance the knowledge of pharmacy with the Cigna medical sales organization.


* Participate in client meetings and presentations to review client performance and offer and successfully sell in a suite of pharmacy management programs and solutions.


* Uncover and promote opportunities to expand the pharmacy earnings contribution to the broader Cigna organization through individual client and medical sales organization initiatives and efforts.


* Partner with medical sales, underwriting, and others as the pharmacy subject matter expert for pricing, competitive intelligence, and pharmacy renewal strategies to retain and grow assigned book of business.

ADDITIONAL RESPONSIBILITIES:


* Coordinate core service delivery external messaging, working cross-functionally with all operational support areas.


* Facilitate service concern resolution meetings with clients and brokers; act as escalated issue contact for pharmacy issues when contacted by the medical sales teams.


* Actively participate in finalist meetings for new and existing business.


* Analyze pharmacy utilization in order to provide clients with consultative solutions and manage follow-up questions.


* Develop a clear understanding of clients' needs, goals and objectives.


* Provide pricing, audit, and contract support to clients and internal medical partners.


* Explain pharmacy coverage rules based on Cigna policies or with support of a Clinical partner.

IDEAL CANDIDATES WILL HAVE A COMBINATION OF THE FOLLOWING:


* Bachelor's degree preferred


* 5+ years of Pharmacy Benefit Management (PBM) experience supporting client expectations


* Experience with consultative client management methodologies


* Proven ability to manage a renewal independently with minimal supervision


* Ability to navigate and leverage the broader organization to better support clients


* Self-motivation, displaying ownership, flexibility, accountability and responsibility


* Operational understanding and competence with the PBM business model


* Understanding of financial and pricing strategies of PBM


* Excellent verbal and written communication skills


* Excellent presentation skills in group settings


* Technical skills using all Microsoft programs


* Ability t...