Business Resiliency Manager

Consumer and Community Banking (CCB) Business Resiliency's mission is to continuously improve our businesses' ability to provide outstanding products and services to our customers in the event of any disruption.

The team partners with business stakeholders to develop their resiliency plans, test their strategies and support them through real events.

As the Business Resiliency (BR) Manager within Consumer & Community Banking (CCB) Business Resiliency, you will keep our engagements effective and on track as we adhere to the heightened expectations from the firm and external parties.

Equally important, he/she is a culture carrier who challenges, supports and develop others in an inclusive team environment.

The Business Resiliency Manager will report to the Business Resiliency Strategy Program Lead in support of the execution of strategic Business Resiliency initiatives.

Job Responsibilities:


* Oversee and Execute CCB Business Resiliency Simulations: Innovate and elevate our simulation practices, enhancing our ability to address and mitigate emerging threats.


* Champion Risk Mitigation with Third-Party Suppliers: Lead proactive initiatives to identify and neutralize potential risks associated with third-party vendors and externally hosted applications.


* Enhance CCB's Business Resiliency: Drive transformative projects aimed at elevating CCB's resilience capabilities, ensuring robust business continuity.


* Foster Initiative Accountability and Efficiency: Cultivate a culture of accountability for designated projects, minimizing risk exposure while optimizing operational efficiencies.


* Facilitate Decision Management and Execution: Empower the team in decision-making processes, prioritizing tasks and ensuring effective execution of strategic plans.


* Communicate Strategic Progress to Senior Leadership: Deliver insightful progress reports on strategic initiatives to senior executives, highlighting achievements and areas for improvement.


* Lead Cross-Functional Strategic Initiatives: Guide diverse teams in the development, planning, and execution of multifaceted initiatives, fostering collaboration and innovation.

Required qualifications, capabilities and skills:


* Strong project / product management skills


* Support the team with decision management, prioritization, and execution


* Drive cross functional team initiatives to completion and compliance, monitor initiative progress and set deadlines


* Craft executive communications on progress and status


* Break down significant challenges logically to help others understand, size and address the issue


* Partner with team members to understand their process, book of work and challenges.

Manage flow of change and provide real-time support as needed


* Drive simplification of processes and ensure standard execution through oversight, alignment and support


* Clear and concise verbal and written communication to various levels in the...