Shelter Specialist (CCACS/Brookside)

☒ CCACS

The Contra Costa Adult Continuum of Services (CCACS) is a program of Contra Costa Health Services Health, Housing and Homeless Services Division, in partnership with Heluna Health.

Our mission is to provide safe, interim housing with comprehensive services that assist homeless adults in securing permanent housing that will end their homelessness.

We respect human dignity and believe housing is a right that is supported through advocacy and collaboration (www.cchealth.org/services.homeless).

 

☐ CCYCS

The Contra Costa Youth Continuum of Services (CCYCS) program is a public/private partnership with Contra Costa Health Services Homeless Program and Heluna Health.

CCYCS operates with the philosophy that every young person can make good choices for themselves, when provided with gentle guidance, support, and positive opportunities.

We value the diversity, determination, resiliency, and strength that all youth bring to our doors.

(www.cchealth.org/homeless/homeless-youth.php)

 

Under the supervision of the CCYCS Site Supervisor, the individual in this position supervises and enforces the daily routine activities of any assigned youth site, including a 15-bed shelter facility and 13-bed transitional housing program.

Youth, between the ages of 18-24 years old, receive temporary housing and supportive services.

The role of the Shelter Specialists is to monitor youth compliance with daily operations and provide additional support as needed, such as counseling, coaching, and crisis intervention.

 Salary: $21.00 - $24.15 Hourly

ESSENTIAL FUNCTIONS


* Supervision of adult homeless clients in an emergency shelter in terms of access to safe housing, meals and services.


* Intake of adult applicants to assess housing need, support and benefits services.


* Develop and manage emergency shelter day-to-day services.


* Supervision of engagement activities designed to build a healthy and safe environment for sleeping, eating, and living in a group setting.


* Communication, both verbal and written, with adult clients, staff, law enforcement and others to determine situational shelter needs.


* Documentation in case records, and files to ensure the written record of work performed on behalf of clients, including completion of incident reports.


* Light housekeeping/general clean up.


* Ability to handle emergency incidents, including medical, mental health, violent and/or other unanticipated events, including evacuation due to earthquake, chemical release, incarceration, or other incidents.


* Conducts and documents hourly site walkthroughs inside and outside to ensure a safe and comfortable living safe for staff and residents


* Always keeps a clean and welcoming facility by doing light housekeeping/general clean-up of all inside and outdoor spaces; stocks up program supplies as needed


* Reports and seeks immediate assistance during any unsafe or unusual occurrences; in the absence of onsite mana...