Human Resources Generalist - Benefits

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Department:
Human Resources

Position works under the supervision of the Manager, Human Resources.

The HR Generalist performs Human Resources related duties at the professional level with both breadth and depth across all functional areas of HR .

This position primarily supports the Benefits Specialist by handling day-to-day benefits inquiries, assisting with open enrollment, maintaining accurate records, and ensuring compliance with regulatory requirements.

The HR Generalist will also support our Employee Relations Specialist.

Job Duties:


* Partners with benefit broker, insurance vendors and third party administrators to ensure vendors meet established service level agreements and respond to request for information.

This includes researching, advocating and communicating with various parties to ensure a positive outcome for SVMH and its employees.


* Designs communications, education, benefits reports and regulatory mailings (ex: Total Comp Statements, Open Enrollment, PTO Cash-out and ACA reporting) that highlight the value of our programs and changes.

Ensures the timely reporting of all state and federal reporting.


* Partners with Benefits Broker to continuously analyze benefit offerings and recommend changes to ensure we maintain a competitive market position.

In addition evaluate probationary periods, eligibility, levels of participation and review alternative benefit options and the implications of change.


* Coordinates Employee Assistance Program.


* Supports retirement programs, performance and vendor relationships to maintain positive employee morale.


* Reviews and interprets hospital and department policies as well as union contract language in the administration of our reward program.


* Oversees administrative functions related to Total Rewards such as invoice processing, data entry, meeting with employees and correspondence.


* Creates, inputs, and maintains computer data files, tracks and calculates data, and compiles reports as necessary.


* Assists in the cover/relief of other department staff as needed and assists with special projects as necessary.

Demonstrates necessary flexibility in regard to changes in the Hospital or department activities.


* The position is expected to have a high level of professionalism and is expected to make decisions, handle complex problems, and communicate verbally and in writing to clients including managing the same issue with both employees and management.


* Responsible for HR customer inquiries and requests through various channels - Phone, Email, Walk-In, Mail, Self-Service etc.

Conducts warm transfers to HR specialists as needed - sharing relevant details required to ensure a positive outcome for our customers.


* Continuously seeks opportunities to improve access, response times and th...