DELI-BAKERY/CLERK

* Promote trust and respect among associates


* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.


* Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.


* Slice deli meats and cheeses to customer's requests using proper deli equipment.


* Prepare deli/bakery/bistro items per customer requests using proper bakery equipment.


* Offer product samples to help customers discover new items or products for which they inquire about.
Inform customers of deli/bakery/bistro specials.


* Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.


* Recommend deli/bakery/bistro items to customers to ensure they get the products they want and need.


* Use all equipment in deli/bakery/bistro such as the refrigerators, freezers, slicers, and ovens according to company guidelines.


* Prepare food to company standards.


* Adequately prepare, package, label and inventory ingredients in merchandise.


* Check product quality to ensure freshness.

Review "sell by" dates and take appropriate action.


* Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe and all other equipment within the department.


* Label, stock and inventory department merchandise.


* Report product ordering/shipping discrepancies to the department manager.


* Display a positive attitude.


* Stay current with present, future, seasonal and special ads.


* Adhere to all food safety regulations and guidelines.


* Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.


* Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.


* Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.


* Notify management of customer or employee accidents.


* Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.


* Ability to work cooperatively in high paced and sometimes stressful environment.


* Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.


* Ability to act with honesty and integrity regarding customer and business information.


* Ability to follow directions and seek assistance when necessary to resolve customer and business issues.


* Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.


* Must be able to perform the essential functions of this position with or without reasonable accommodation.