Mobility Coordinator

At MTM Transit, it is never just a ride, it's personal.

We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important.

We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve.

Our company culture is one of innovation, collaboration, and growth.

If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!

What Will Your Job Look Like?

The Mobility Coordinator is responsible for developing and implementing mobility management plans, travel training program and coordinating all aspects of the paratransit eligibility program.

This position will sit at a location in El Paso, TX and contingent upon signed final contract on the awarded business.

Location: El Paso, TX

What you’ll do:


* Assist in developing paratransit application


* Conduct in person interviews


* Conduct functional physical and/or cognitive assessment with applicants that may include:
+ Physical Functional Assessment using an outdoor course
+ FACTS
+ MMSE
+ Tinetti Balance and Gait Assessment


* Conduct follow-up with applicant and/or healthcare professional, as needed


* Based on assessment, determine best possible training model (i.e.

one-on-one training, group training or train the-trainer training).


* Based on ability level and goals of the individual, develop a personalized plan of instruction


* Complete appropriate determination for each applicant while considering all information gathered including the application, interview, supplemental documentation, and/or Functional Assessment, as needed


* Complete all documentation associated with each applicant


* Input all information and thoroughly document each applicant appointment into software as appropriate


* Create needed travel tools


* Conduct route-and-scout for their trip


* Provide one-on-one training, group training and train-the-trainer training


* Field training includes but is not limited to:
+ Schedule trainings at the time and location of the specific routes requested;
+ Instruct individual on the importance of safety in independent travel;
+ Instruct individual on transit skills;
+ Instruct individual on how to travel routes including navigation and way-finding strategies;
+ Instruct individual on self-advocacy;
+ Instruct individual on how to develop strategies to use when lost or confused when traveling;
+ Instruct individual on how to handle emergencies;
+ Establish collaborative relationships with other professionals


* Participate in appeals process, upon request


* Review assessments and professional verifications


* Complete all necessary reports, paperwork and maintain on-going applicant tracking logs and repo...