Senior Product Associate ATM and Teller Platform

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

Join us to shape the future of ATM products and drive ongoing success.

As a Senior Product Associate in ATM Product, you will leverage your expertise in product development and optimization to make a significant impact.

Supported by user research and customer feedback, you will fuel the creation of innovative products and continuously improve existing offerings.

Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Lead and manage ATM Channel Product initiatives, delivering new customer and banker capabilities and ongoing support for the ATM channel.

Job Responsibilities


* Partner with the Product Manager to identify new product opportunities through user research and discovery.


* Plan for upstream and downstream implications of new product features on the overall product experience.


* Support the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap.


* Analyze, track, and evaluate product metrics, working to time, cost, and quality targets across the product development life cycle.


* Write requirements, epics, and user stories to support product development.

Required Qualifications, Capabilities, and Skills


* 3+ years of experience or equivalent expertise in product management or a relevant domain area.


* Proficient knowledge of the product development life cycle.


* Experience in product life cycle activities including discovery and requirements definition.


* Developing knowledge of data analytics and data literacy.

Preferred Qualifications, Capabilities, and Skills


* Support Agile methodology with prior experience in a Scrum team role.


* Experience working in a highly matrixed, complex organization.


* Exceptional time management skills, strong organization, and prioritization required.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.

We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.

Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.

We also offer a range of benefits and programs to meet employee needs, based on eligibility.

These benefits include comp...