AM Server

About Us

Welcome to The American Hotel, a historic gem located in the heart of downtown Atlanta.

Since opening our doors in 1962 as the city's first fully integrated hotel, we've been a symbol of Southern hospitality, innovation, and timeless elegance.

Our mid-century-modern hotel is located in the downtown Fairlie District.

AmericasMart, the Georgia Aquarium, and Centennial Park are a short walk from the hotel.

Mercedes-Benz and State Farm Arenas are within a mile.

We offer over 19,000 sq.

ft.

of event space.

Enjoy our on-site restaurant and bar, outdoor pool, and fitness center.

At The American Hotel, we pride ourselves on delivering an exceptional guest experience through personalized service, thoughtful amenities, and a commitment to creating unforgettable moments.

With stylish accommodations, versatile meeting spaces, and a vibrant atmosphere, we're the perfect destination for travelers seeking a unique blend of history and modernity.

Experience the legacy, charm, and warm hospitality that make The American Hotel a true Atlanta icon.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Provide guests exceptional service in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

Essential Duties and Responsibilities


* Check station before, during and after shift for proper set-up and cleanliness.


* Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.


* Record the details of the order from the guests, repeating the order to the guest to check for accuracy.


* Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.


* When complete, retrieve orders up to 30 lbs.

from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments.


* Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.


* Replenish beverages as necessary and check with guests for overall satisfaction.


* Market and serve upon request any dessert items or specialty coffees.


* Operate the Point of Sale procedures to pre-check order and close out the check.


* Present the check to guest promptly.


* Comply with attendance rules and be available to work on a regular basis.


* Perform any other job-related duties as assigned.

Qualifications and Skills


* ...