Patient Services Therapy Tech, Pediatric Day Program, Full-time

The Pediatric Day Program is a multidisciplinary rehabilitation program for kids age 7-18 years old with a variety of conditions.  We serve these kids for half day classes Monday-Friday. The Patient Services Therapy Tech has the opportunity to directly interact with patients to assist under the direction of physical and occupational therapists with patient treatment sessions and recovery as well as an opportunity to assist the nurse case manager with case management duties.

Responsibilities:


* Assist patients with exercises and transfers under the direction of treating therapist


* Setting up patients with various pieces of equipment or technology under direction of the treating therapist


* Communicate patients' status to Therapist directing patient care


* Cleans and maintains treatment areas and equipment throughout the da


* Maintains confidentiality of patient information


* Adheres to policies and procedures specific to patient rights


* Maintains a clean and safe environment; identifies and reports hazards


* Proficient in basic computer operations and all office automation equipment (telephones, voice-mail, desktop computing, electronic mail, facsimile procedures, automated, scheduling)


* Proficient with Microsoft Office software products, especially Word and Excel


* Exhibit sound organizational skills, personal initiative and time management skills


* Knowledge of medical terminology, insurance and authorization


* Pre-register all walk-ins, telephone and fax referrals received by Clinic


* Provides general office support such as filing, copy, faxing, maintaining inventory control, and ordering supplies


* Perform light cleaning duties such as wiping equipment, laundry, tiding up the gym.


* Collects patient responsibility payments, provides receipts


* Checks and responds to work related voicemail and email timely


* Other duties as assigned by Manager

Qualifications:


* High school diploma or GED,


* Preferred a minimum of two years of experience working with customers in the medical, service or hospitality industries. 


* Preferred exercise physiology/science degree and/or personal training certificate


* Good interpersonal skills


* Good strength, endurance and mobility


* Must be able to work in a fast paced environment

Hours: Monday - Friday, averaging 36-40 hours per week, 8 AM - 4:30 PM

Location: Brooks Rehabilitation Hospital at 3599 University Blvd, Jacksonville Florida 32216

Compensation: Experience, education and tenure may be considered along with internal equity when job offers are extended.

Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:


* Competitive Pay


* Comprehensive Benefits package


* Vacation/Paid Time Off


* Retirement Plan


* Employee Discounts


* Clinical Education and Professional Development Programs