Support Coordinator

Description - External

Support Coordinator

Exeter, Devon

Full Time - 37.5 hrs per week (Rota is set up for a four day weekend once every two weeks)

Salary £25,838 plus Brilliant Benefits including Health Cash Plan!

Home, a place where you belong.

We have an exciting opportunity for you to join our newly formed, highly respected ETAAS team, helping customers rebuild their lives after street homelessness or housing breakdowns.

Could you be there for someone who feels alone, offering reassurance that they are valued and supported? Can you keep your head during competing demands? Can you be a listening ear for a colleague who wants to share and bounce ideas?

If you’re passionate about making a difference, we’d love to hear from you!

Typical day as a Supported Housing Co-ordinator


* Creating support plans with your customers and coordinating a range of different services to support our customers within a multi agency approach. 


* Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able. 


* Attending regular case conference meetings ensuring the team is working collaboratively and utilising all additional support to give out customers the best chance of success.


* Carrying out risk assessments, support planning, goal setting and regular reviews. 


* Cuppas, chats and catch ups.

There’s no rushing from one customer to the next here! Plenty of time to collaborate with colleagues too.    

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, we're in the top 10 for Great Places to Work in the UK! 

You bring


* Passion to support our customers to live their best life, working collaboratively with an eye for detail. 


* Experience of creating person-centred support plans and supporting colleagues in maintaining and reviewing agreed plans, building trusting and lasting working relationship with our often complex and hard to reach customers.


* Experience of coordinating and assessing customer referrals.


* The ability to work on your own initiative, remain calm under pressure and have a resilient approach


* A highly organised and practical approach, to deal with housing management queries, personal needs and are confident to work with our contractors.


* Experience in safeguarding, risk assessments and confidentiality, working collaboratively with your colleagues across the organisation, and external agencies.

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review.

Our Team

You'll be joining Calvin, our Senior Client Services Manager, who started as a Night Support Coordinator and is passionate about ensuring the most vulnerable receive person-centred care. You'll also work...