Sr. Revenue Operations Support Analyst

Job Description:

Location: 9045 River Road Indianapolis, IN 46240

This is an in-office position that offers a hybrid schedule

Company Overview

Performing over 80 million locates annually, USIC is the most trusted name in underground utility damage prevention.

USIC also provides a full suite of utility services throughout North America.

Our Mission: to deliver quality, efficient, safe, and innovative solutions to protect our partners’ infrastructure and critical assets.

Our Culture is known as Living the SAFE-LIFE: Protecting Infrastructure, Protecting Our Communities, Protecting Ourselves.

Summary

As the primary support personnel on the Sales & Revenue Operations team for the Commercial organization, this role provides critical data analysis, entry, and system management for a wide variety of team members, including pricing and contract analysis.

Success in this role requires critical attention to detail, the ability to work accurately and precisely under tight timelines, and the ability to communicate effectively.

Responsibilities


* Review and audit customer proposals, contracts, and Salesforce entries


* Enter, audit, and correct data while verifying accuracy and adherence to transaction procedure


* Help define, revise, and articulate proper transaction procedures for contractual rate increases and contract renewals


* Ensure the contracting process adheres to the Company’s Delegation of Authority requirements


* Document and apply formal, best practice methodologies to develop and implement contract strategies to support business processes


* Manage contract software in Salesforce.

Ensure all data is accurate and updated


* Manage compliance websites to ensure insurance is up to date with customers


* General administrative duties for the sales organization


* Provide analytical analysis of accounts


* Providing insights based on reporting and best practices


* Determine KPIs and leverage them to identify customer account growth/health


* Provide legal support in a limited capacity.

Also knowing when to leverage our legal department when needed.

IE questions about contract language and the creation of contract documents


* Resolve issues proactively for the business segment within Revenue Ops systems, tools, and processes.

Think strategically and act practically to ensure the sustainability and usability of systems.


* Work with cross-functional departments (Finance, IT, Billing) to standardize and optimize the commercial reporting process


* Assist in sales tools optimization including Salesforce, Outreach, and others.

Drive and implement best practice utilization of data

Requirements


* 2+ years of Sales/Revenue operations experience with a focus on sales operations


* A bachelor's degree or equivalent experience is required


* Strong to expert level mathematical, analytical, and quantitative skills


* Advanced proficiency in Salesforce reporting and...