Operations Manager - Distribution Center

At DAP Global we owe our success to the efficiency of organizational processes.

To help maintain and grow this standard, we are seeking an experienced operations manager to oversee daily activities.

The ideal candidate will have a sharp business mind and proven success in managing multiple departments for maximum productivity.

This person will be highly skilled in human resources, finance, and management, and be able to develop and maintain an environment of trust, diversity, and inclusion within the Warehouse operations team.

Role Objectives


* Maintain constant communication with managers, staff, and vendors to ensure proper operations for the company.


* Assure all safety procedures are adhered to and maintain a safe work environment.


* Develop, implement, and maintain quality assurance protocols


* Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity.


* Ensure that operational activities remain on time and within budget for the shipping and receiving and E commerce business.


* Track staffing requirements, hiring new employees as needed.

Ensure the packaging and assembly departments support the needs of the business and maintains a continuous improvement mindset.

Responsibilities


* Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution.


* Direct and manage direct customer experience for warehouse operations.


* Manage data collection for the updating of metrics to achieve productivity targets, reduce costs per unit, eliminate errors, and deliver excellent customer service.


* Partner with cross-functional teams to improve proprietary tools and systems.


* Work closely with legal and safety departments to ensure that activities remain compliant.


* Oversee materials and inventory.


* Conduct budget reviews and report cost plans to upper management.

Required skills and qualifications.


* Three or more years of proven success in a warehouse operations management role.


* Strong skills in budget development and oversight.


* Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service.


* Proficiency in conflict management and business negotiation processes.


* Knowledge of business productivity software and an aptitude for learning new applications

Preferred skills and qualifications


* Bachelor’s degree (or equivalent) in operations management, business administration, or related field.


* Working knowledge of management software programs, SAP, Manhattan, Microsoft Office.


* Strong collaboration skills, including experience with database development.


* Multiple years of financial and account reporting experience

Benefits:


* Medical, Dental and Vision Insurance 


* Company Provided Life Insurance
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