Staff Assistant I (Data Specialist)

Salary Range: $21.11 - $30.44 Per Hour

SUMMARY

Housing for Health (HFH) is a program office within Community Programs, a division under the Los Angeles County Department of Health Services (DHS).

HFH was created and put into implementation in support of the Los Angeles County Homeless Initiative recommendations in response to and in support of the County’s effort to address and combat homelessness in the communities residing within Los Angeles County.

Our organization follows a hybrid work structure where employees work both remotely and from the office, as needed.   

The Homeless Prevention Unit (HPU) is an initiative on the Housing and Services Team of HFH.

The HPU is a collaborative effort between the California Policy Lab (CPL), DHS-HFH, and the Department of Mental Health (DMH). The HPU uses predictive analytics to proactively identify individuals and families who are most at risk of homelessness, enrolls them in the program and provides them with flexible, upstream interventions to resolve barriers that might lead to the loss of their housing. The HPU has significant interactions with several County departments to address challenges navigating service systems and/or to connect or re-connect individuals to services to ensure housing stability; therefore, the ideal candidate will be knowledgeable in mainstream and specific programs and services tailored to people experiencing homelessness while being flexible to meet the changing needs and demands of the program.

Working among a team of Data Specialists, the Staff Assistant I (Homelessness Prevention Unit Data Specialist) position will serve in a supportive role on the Homelessness Prevention Unit by collecting, entering, and reviewing client-level data in various County databases.

Data Specialists are responsible for searching, retrieving, and organizing information about prospective clients from multiple client record systems, including CHAMP, IBHIS, ORCHID and HMIS.

During these data mining processes, Data Specialists will also use the administrative records to screen prospective clients for eligibility and further entry into the HPU.

Data Specialists will support case managers and liaison regularly with client-facing staff to provide a steady stream of new, eligible HPU clients ready for outreach and ultimately enrollment in the program.

Data Specialists also support other research and administrative projects, including conducting weekly phone interviews and analysis for client satisfaction surveys, reconciling data issues among client records during quarterly audits, and providing technical support to case managers around documentation and record searches.

The Staff Assistant I (Homelessness Prevention Unit Data Specialist) is an excellent verbal and written communicator, problem solver, and analytical thinker with the ability to engage with internal and external stakeholders and understand and respond to their needs in rapidly changing environments.

They are highly organ...