National CDL Support Specialist

Your Job

Georgia-Pacific's GPXpress® Team is seeking a National Customer Development Support Specialist, working closely with our Customer Development Leaders (CDL) and National Account (NA) teams.

In this pivotal role, you will play a key part in enhancing our strategic initiatives and contributing to the long-term success of GP.

Location: This hybrid role is based in Green Bay, WI

What You Will Do



* Account Management Support: Partner with CDL and National Account Managers in the day-to-day management of key accounts, including handling inquiries, resolving issues, and ensuring timely delivery of products and services.


* Data Analysis and Reporting: Analyze sales data, customer feedback, and market trends to provide actionable insights that support account strategies.

Generate regular reports to track account performance and identify opportunities for growth.


* Communication and Coordination: Serve as a liaison between key partners and internal departments to ensure alignment and effective communication and fulfill client requirements.


* Process Improvement: Identify areas for process improvement within account management operations and implement strategies to enhance efficiency and effectiveness.


* Customer Relationship Management: Maintain accurate and up-to-date records of customer interactions and account activities using CRM tools and systems.


* End User Support: Provide comprehensive support for the end users of GP Pro products through various channels including emails, phone calls, and chat, ensuring timely and effective resolution of user inquiries and issues.

Who You Are (Basic Qualifications)



* Bachelor's degree in business, sales, or a related field OR equivalent work experience


* 2 years of experience in sales support or related field


* Proficiency in Microsoft Office Suite (Outlook, Teams, PowerPoint, Word, Excel)


* Proven ability to manage multiple projects in a fast-paced environment


* Willing to travel up to 10%

What Will Put You Ahead



* Experience with CRM systems, such as salesforce.com


* Experience in roles supporting national accounts, wholesales, distribution, and/or managing strategic partnerships


* Demonstrated success in supporting business implementations

At Koch companies, we are entrepreneurs.

This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.

Any compensation range provided for a role is an estimate determined by available market data.

The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.

If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Hiring Philosophy

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