Senior Operations Manager

Job Description:

At Sparklight/Cableone and our Cable One family of brands, we keep our customers and associates connected to what matters most.

For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.

We are open to hiring remote if we find the right talent in any of the following states: AL, AR, AZ, FL, GA, IA, ID, IL, IN, KS, LA, MD, MN, MO, MS, NC, ND, NE, NM, NV, OR, OK, PA, SC, SD, TN, TX, UT.

What you will do to contribute to the company's success


* Collaborate with senior management to develop and implement operational strategies aligned with company goals and objectives.


* Collaborate closely with other departments, such as sales, marketing, finance, and human resources, to streamline processes and achieve organizational objectives.


* Develop and manage operational budgets, monitor expenses, and implement cost-saving initiatives without compromising quality or service delivery.


* Establish key performance indicators (KPIs) and metrics to monitor operational performance and drive accountability across teams.


* Provide strong leadership and guidance to the operations team, fostering a culture of collaboration, innovation, and continuous learning.


* Lead and support initiatives for continuous improvement, innovation, and best practices in operations management


* Prepare and present operational reports to senior management.


* Manage budgets and allocate resources effectively.


* Drive continuous improvement initiatives to enhance operational efficiency.

Qualifications



* Proven experience in operations management, with a minimum of 1 year in a leadership role.


* Strong leadership and team management skills.


* Excellent analytical and problem-solving abilities.


* Proficient in using operations management software and tools.


* Strong communication and interpersonal skills.

Core Competencies


* Committed: Values each customer, while working hard to keep their business and support our communities.


* Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.


* Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.


* Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.

Benefits

Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:


* Medical, dental, and vision plans - start when you start!


* Life insurance (self, spouse, children)


* Paid time off (vacation, holiday, and p...