Patient Accounting Supervisor

Job Summary:

Under general direction, the Business Office Supervisor acts as operations manager over his/her respective division of Patient Accounting.  This individual plans, organizes and implements activities and procedures to effectively manage patient receivables.  The Business Office Supervisor will maintain target accounts receivable levels according to the standards set by the Vice President of Finance, Director, Financial Support Services collections staff, which includes staff hiring, training, performance evaluation, corrective action, motivation and morale.  The Supervisor sets performance standards and implements monitoring mechanisms to ensure staff performance meets the Manager and Director's established expectations.

Experience/Qualifications:


* Appropriate practice/experience preferable in health care setting.


* Visual acuity to read and use manual/automated tools and office equipment.


* Auditory acuity to hear verbal communication.


* Manual dexterity to operate multiple pieces of office equipment.


* Physical strength necessary to perform lifting, pushing, pulling (40-50 lbs.), sitting, walking/standing (6-10 hrs.), twisting, squatting, turning, reaching and stretching maneuvers in performing clerical duties.


* Keen mental faculties to perform duties as assigned.


* Effective communication skills including speaking, enunciating and writing.  Able to receive and give information in person, by telephone and in writing.


* Emotional stability conducive to dealing with a high stress level for 6 - 11½ hrs.

at a time associated with the hospital environment and fast paced physical activity, and emotional demands of maintaining effective working relationships with peers, managers, external customers, and other health care workers.


* The essential functions of the position listed above along with the qualifications must be met with or without reasonable accommodations.


* Uses productive and non-productive hours effectively.  Exhibits good attendance and timeliness when arriving to work.  Keeps personal business during working hours to a minimum.  Follows established procedures relating to paid time-off.

Education:


* High schools diploma or equivalent

 Licensures/Certification:


* Must successfully complete and maintain LA City Fire Card certification at the time of hire or within the first 30 days of employment.

Duties and Responsibilities: (These are the essential job functions for this position.

The essential functions of this job include, but may not be limited to those listed in this job description.

Employees hired for this position must be able to perform the essential function of this job without imposing significant risk of substantial harm to the health or safety of themselves or others):

Patient Care Process and Specific Skills and Responsibilities


* Maintains staffing levels with employees of sufficient caliber to adequately perform the respect...