Sales and Marketing Manager

San Francisco Towers

BENEFITS INCLUDE:



* competitive wages


* amazing health benefits (medical, dental & vision)


* employer paid life insurance


* a great retirement program


* monthly team meetings and celebrations


* Free secure parking or monthly transportation allowance


* holiday and anniversary pay- paid time off (or sick time)

JOB SUMMARY

Under the direction of the Director of Sales and Marketing, the Sales and Marketing Manager provides support and coordination of prospect information, resident move-ins, lead generation, marketing events and advertising with the goal of achieving and maintaining budgeted occupancy.

ESSENTIAL FUNCTIONS

• Provides quality Customer Service efficiently to residents, families, co-workers and vendors in a manner to ensure satisfaction.

• Tours prospective residents and assesses resident qualification; initiates and follows up with phone contacts and prospects on a regular basis.

Responds to requests for information and incoming inquiries from prospective residents.

• Evaluates customer needs and builds productive and trustworthy relationships.

• Responsible for meeting established sales goals and having a focus of 100% occupancy by developing "out of the box" sales strategies and models.

• Complete home visits and create follow up.

• Maintains contact with waiting list and maintains written records of inquiries and phone contacts with prospects.

Evaluates prospect data.

• Closes sales and completes associated documentation, accepting deposits and processing paperwork through the business office as needed.

• Assists with management of wait list prospects, utilizing established company marketing techniques.

Inputs information on a timely basis into Sales and Marketing data base.

• Responsible for prospect application process; maintains files, monitors required file information, and communicates with prospects as needed.

• May attend advocacy and professional group meetings as outside marketing; identifies visits and markets to outside organizations; coordinates and hosts visits by groups to campus and participates in in-service events; promotes and maintains community relationships.

• Coordinates and participates in marketing events, advertising and direct mail campaigns.

Tracks pertinent data for marketing and advertising campaigns.

• Prepares census, marketing and sales reports on a weekly, monthly and annual basis as assigned.

• Work closely with Environmental Services department as accommodations get prepared for new residents.

• Walks through the community with an eye for cleanliness and recognizes and reports all repair and housekeeping needs to the members of those departments.

• Follows and ensures department safety standards, practice correct body mechanic techniques and participate in campus-wide safety programs.

JOB REQUIREMENTS and QUALIFICATIONS

• Bachelor's degree (B.A.) from a 4-year college or university; or 1-2...