Room Attendant (Full-Time)

We are looking for an authentic and driven Room Attendant (Full-Time) to join us at Kimpton Charlotte Square Hotel and embrace your unique, best self to provide our guests with heartfelt human connections!

Kimpton Charlotte Square Hotel brings together traditional Edinburgh architecture with an exciting and fresh indoor feel, offering our guests a modern luxurious stay.

Welcoming locals to relax in our Garden area (a must visit), experiencing mouth-watering food in BABA restaurant, or guests from far and wide being pampered in our state-of-the-art Spa – we cover it all!

Please note, this is a full-time position fixed-term until the end of September 2024. 

As a Room Attendant, we will support you to: 


* Be yourself - bringing the real you to work, with your unique personality we want you to be who you are!


* Lead yourself – we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right!


* Make it count – you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day!

What do you need to be a Room Attendant? Well, your main duties and responsibilities will be providing guests with a pristine room, meeting health and safety standards and working at pace to ensure rooms are ready for our guests to start checking into.

You will greet guests with a friendly manner and communicating regularly with our Front Office team, attend to public areas, washrooms and event spaces whilst supporting the team with linen.

So, we are looking for someone who has…


* Availability to work 5 out of 7 days including weekends (8am-4:30pm Mondays to Fridays, 9am-5:30pm Saturday and Sundays)


* Experience working within Cleaning or Housekeeping would be beneficial 


* Ability to work independently, working to time deadlines and at a fast pace 


* Passionate about delivering excellent Guest experiences and going the extra mile to ensure that they are met with a room that WOWs them


* Drive to produce results, we work together within the Kimpton family to continue to provide our guests with extremely personal experiences and human connection. 


* A warm and authentic personality, with a can-do attitude and commitment to service. 


* Overall, you will be willing to work within our team to embrace our service and delight our guests!

Joining the Kimpton family isn’t just about providing our guests with excellent service, we also have secured a spot in Fortune’s ‘100 best companies to work for’ 7 times since 2009, and it is no surprises why! We can offer you…


* Financial security – £12.00 per hour (£24,960.00 per annum), guaranteed hours, paid overtime, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay! Plus Tronc paid monthly if in eligible role.


* Growth and development – ...