Team Lead - Day Shift

Schedule: Monday to Friday

Overtime: Saturday

Hours: 8:00 am to 4:30 pm

Compensation: $20.00

Position Summary:

Under minimal supervision from a Production Supervisor, a Warehouse Team Lead directs the daily activities of the processors, sorters, material handlers, and forklift drivers such that client products flow smoothly through the area and are processed in an efficient and timely manner. 

Primary Accountabilities:


* Have a thorough understanding of the standard operating procedures (SOPs) of the assigned department


* Motivate, encourage, coach and assist the associates to develop in their roles 


* Select RMAs/orders to be processed; locate missing boxes


* Manage the controlled substance log for controlled substances found in Rx orders


* Manage the controlled substance mobile cage, as needed


* Manage the flow of work down the processing line such that there are no delays


* Delete I-tags as required


* Manage the broken bottle log


* Commit to meeting all client goals


* Ensure changeovers are completed on or before scheduled date


* Attend to processor errors by going over each error with the associate that directly caused the error to occur


* Escalate significant events to the Supervisor (i.e., diversion, adverse events, system slow down, etc.)


* Ensure associates are adequately trained; utilize the Warehouse Trainers


* Work with Quality Control department to address quality issues


* Understand the importance of productivity and meeting the individual and company goals


* Manage ASN NR hold reprocessing


* Ensure team members are clocking in at the appropriate location and at the correct time


* Set a standard of excellence in job performance, attendance, and adherence to all policies and procedures that sets an example for all other associates


* Maintain a clean and organized work area


* Complete all other duties as requested by management or supervisor

Required Qualifications:


* Legally authorized to work in the U.S.


* High School diploma (or its equivalent)


* At least 2 years of work experience in a warehouse or production job; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the responsibilities of this position


* Working knowledge of computers; ability to enter data in 10 key fashion


* Strong understanding of Microsoft Office and Google suites


* Excellent verbal and written communication and organizational skills


* Bilingual (Spanish/English), highly preferred


* Ability to successfully execute multiple tasks simultaneously; to work efficiently and meet deadlines in an atmosphere of frequent interruptions


* Able to work under time pressure and meet production goals; able to work more than 8 hours per day (over-time) as needed


* Ability to work independently and in a team environment


* Ability to...