Technical Product Manager

As the Technical Product Manager, you will be responsible for partnering with our product management, engineering, design, and other cross-functional teams to help shape the vision for our data & informatics teams - focused on supporting the operational needs for care at home programs.

In this unique role, you will partner with leaders at top-tier health systems to conceptualize and develop this offering.

You’ll take the lead in all stages of discovery and will represent our providers and patients in day-to-day decisions made at the delivery level.

Once launched, you’ll be equally passionate about enabling our client-facing teams to communicate these exciting new capabilities to customers.

What you’ll do


* Partner with product leadership and other product managers on product initiatives on the roadmap


* Collaborate with our client-facing teams to understand and validate new enhancement requests from clients


* Seek user feedback to uncover new needs, gain deeper insights into new requests, and solicit feedback on recently released enhancements


* Prioritize and document requirements for upcoming releases


* Collaborate with our highly creative design and engineering teams to reach the best possible version of a feature or enhancement to bring to market


* Be the voice of the customer within the engineering team, clearly articulating user needs and customer goals, ensuring technical solutions map back to solving a user problem or job


* Actively work with the team to decompose epics/features into user stories that are granular enough for the team to estimate and work on


* Develop and document acceptance criteria for stories/epics to ensure they can be accepted, and validate that developed stories/epics meet their acceptance criteria


* Be the expert and go-to person for your initiatives.

Educate users and internal stakeholders on new features and enhancements, and create and/or contribute to relevant internal and external communications

Basic Qualifictions


* Bachelor's degree preferred or equivalent experience required


* Minimum 3 years of experience in relative product management required

Preferred Qualifications


* 2+ years commercial experience with API development & documentation, ML ops, data science & analytics, business intelligence, or products & applications in a technical domain is essential


* 2+ years experience working in agile software development processes, including writing stories/epics, managing a backlog, and working within a Software Engineering & User Experience environment being the lead product expert.


* 1 years experience working with SQL


* Experience working with clinicians on workflow tools highly desired


* Ability to understand and discuss technical concepts, translate to user and customer implications, manage trade-offs, and facilitate decision-making

As an Affirmative Action employer Best Buy Health is dedicated to creating an inclusiv...