Business Development Executive

Business Development Executive

iCarol - Remote

iCarol is a leading software solution provider helping non-profit helplines and human services organizations with contact relationship management.

Our innovative platform empowers organizations to deliver exceptional support services, fostering positive outcomes for individuals in need.

As a Business Development Executive at iCarol, you will play a crucial role in driving our business impact, forging strategic relationships, and expanding our ability to improve the communities that our customers serve.

What we are looking for:


* Minimum 5 years leadership experience at a human or social service-focused non-profit organization.


* Knowledge of non-profit challenges, pain points, and experience addressing those with creative and forward-thinking solutions


* Passion for advocacy and promoting social good.


* Experience selling to non-profits; a plus.


* Strong negotiation and closing skills, with a proven ability to drive deals to successful closure.


* Exceptional organizational ability, critical thinking skills, decisiveness, and willingness to appropriately accept risk.


* Bachelor’s degree strongly preferred, MBA or master’s degree in human services field a plus.


* Prior Sales leadership experience a plus


* Strong presentation and public speaking skills


* Exceptional communication and interpersonal skills, with the ability to build rapport and establish long-lasting customer and partner relationships.


* Proven ability to develop new strategic business relationships.


* The ability to manage multiple tasks simultaneously.


* Willingness to travel as required to meet customers and attend industry events.


* Experience in software sales a plus.

Responsibilities:

Customer Engagement


* Develop and maintain strong relationships with key decision-makers and influencers within new and existing customer organizations.


* Understand customer needs and challenges to effectively present iCarol's solutions, demonstrating how they address specific pain points.

Partnership Development


* Identify and pursue strategic partnerships with relevant industry players, technology providers, and other stakeholders.


* Negotiate and finalize partnership agreements to enhance iCarol's market presence.

Sales and Strategy Execution


* Develop and maintain knowledge about industry trends, competitors and competitor activities, and market developments.


* Collaborate with the sales and marketing teams to create compelling sales collateral and presentations.


* Develop and implement effective sales strategies to achieve revenue targets and business objectives.


* Work with the Sales team to turn sales strategies into clear, achievable bookings forecasts.


* Prepare and present required reports, analyzing performance against targets and providing recommendations for improvement.


* Utilize CRM tools to maintain accu...