-
Description & Requirements
Maximus is currently hiring a Limited Service Customer Service Representative to support our SOA Maine State Based Marketplace team.
This is a remote opportunity.
The Customer Service Representative is responsible for answering inbound calls, making outbound calls, assisting consumers with applications for coverage, and applying for financial assistance, as well as processing document verifications.
The Maine State-based Marketplace (ME SBM) project provides support for the Maine State-based Marketplace, Consumer Assistance Center.
We provide customer service assistance for the State-run health insurance marketplace that the citizens of Maine can access to shop for health care coverage and enroll in a plan.
*
*Must be wiling and able to accept a limited service position.
*
*
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
• Competitive Compensation - Bonuses based on performance included!
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities-Participate in training programs, workshops, and conferences
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date know...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-09-18 08:30:55
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Description & Requirements
Maximus is currently hiring a Limited Service Customer Service Representative to support our SOA Maine State Based Marketplace team.
This is a remote opportunity.
The Customer Service Representative is responsible for answering inbound calls, making outbound calls, assisting consumers with applications for coverage, and applying for financial assistance, as well as processing document verifications.
The Maine State-based Marketplace (ME SBM) project provides support for the Maine State-based Marketplace, Consumer Assistance Center.
We provide customer service assistance for the State-run health insurance marketplace that the citizens of Maine can access to shop for health care coverage and enroll in a plan.
*
*Must be wiling and able to accept a limited service position.
*
*
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
• Competitive Compensation - Bonuses based on performance included!
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities-Participate in training programs, workshops, and conferences
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date know...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: Not Specified
Posted: 2025-09-18 08:30:55
-
Description & Requirements
Maximus is currently hiring a Limited Service Customer Service Representative to support our SOA Maine State Based Marketplace team.
This is a remote opportunity.
The Customer Service Representative is responsible for answering inbound calls, making outbound calls, assisting consumers with applications for coverage, and applying for financial assistance, as well as processing document verifications.
The Maine State-based Marketplace (ME SBM) project provides support for the Maine State-based Marketplace, Consumer Assistance Center.
We provide customer service assistance for the State-run health insurance marketplace that the citizens of Maine can access to shop for health care coverage and enroll in a plan.
*
*Must be wiling and able to accept a limited service position.
*
*
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
• Competitive Compensation - Bonuses based on performance included!
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities-Participate in training programs, workshops, and conferences
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date know...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2025-09-18 08:30:54
-
Description & Requirements
Maximus is currently hiring a Limited Service Customer Service Representative to support our SOA Maine State Based Marketplace team.
This is a remote opportunity.
The Customer Service Representative is responsible for answering inbound calls, making outbound calls, assisting consumers with applications for coverage, and applying for financial assistance, as well as processing document verifications.
The Maine State-based Marketplace (ME SBM) project provides support for the Maine State-based Marketplace, Consumer Assistance Center.
We provide customer service assistance for the State-run health insurance marketplace that the citizens of Maine can access to shop for health care coverage and enroll in a plan.
*
*Must be wiling and able to accept a limited service position.
*
*
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
• Competitive Compensation - Bonuses based on performance included!
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities-Participate in training programs, workshops, and conferences
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date know...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2025-09-18 08:30:53
-
Description & Requirements
Maximus is currently hiring a Limited Service Customer Service Representative to support our SOA Maine State Based Marketplace team.
This is a remote opportunity.
The Customer Service Representative is responsible for answering inbound calls, making outbound calls, assisting consumers with applications for coverage, and applying for financial assistance, as well as processing document verifications.
The Maine State-based Marketplace (ME SBM) project provides support for the Maine State-based Marketplace, Consumer Assistance Center.
We provide customer service assistance for the State-run health insurance marketplace that the citizens of Maine can access to shop for health care coverage and enroll in a plan.
*
*Must be wiling and able to accept a limited service position.
*
*
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
• Competitive Compensation - Bonuses based on performance included!
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities-Participate in training programs, workshops, and conferences
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date know...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2025-09-18 08:30:53
-
Description & Requirements
Maximus is currently hiring a Limited Service Customer Service Representative to support our SOA Maine State Based Marketplace team.
This is a remote opportunity.
The Customer Service Representative is responsible for answering inbound calls, making outbound calls, assisting consumers with applications for coverage, and applying for financial assistance, as well as processing document verifications.
The Maine State-based Marketplace (ME SBM) project provides support for the Maine State-based Marketplace, Consumer Assistance Center.
We provide customer service assistance for the State-run health insurance marketplace that the citizens of Maine can access to shop for health care coverage and enroll in a plan.
*
*Must be wiling and able to accept a limited service position.
*
*
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
• Competitive Compensation - Bonuses based on performance included!
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities-Participate in training programs, workshops, and conferences
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date know...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2025-09-18 08:30:52
-
Description & Requirements
Maximus is currently hiring a Limited Service Customer Service Representative to support our SOA Maine State Based Marketplace team.
This is a remote opportunity.
The Customer Service Representative is responsible for answering inbound calls, making outbound calls, assisting consumers with applications for coverage, and applying for financial assistance, as well as processing document verifications.
The Maine State-based Marketplace (ME SBM) project provides support for the Maine State-based Marketplace, Consumer Assistance Center.
We provide customer service assistance for the State-run health insurance marketplace that the citizens of Maine can access to shop for health care coverage and enroll in a plan.
*
*Must be wiling and able to accept a limited service position.
*
*
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
• Competitive Compensation - Bonuses based on performance included!
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities-Participate in training programs, workshops, and conferences
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date know...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2025-09-18 08:30:52
-
Description & Requirements
Maximus is currently hiring a Limited Service Customer Service Representative to support our SOA Maine State Based Marketplace team.
This is a remote opportunity.
The Customer Service Representative is responsible for answering inbound calls, making outbound calls, assisting consumers with applications for coverage, and applying for financial assistance, as well as processing document verifications.
The Maine State-based Marketplace (ME SBM) project provides support for the Maine State-based Marketplace, Consumer Assistance Center.
We provide customer service assistance for the State-run health insurance marketplace that the citizens of Maine can access to shop for health care coverage and enroll in a plan.
*
*Must be wiling and able to accept a limited service position.
*
*
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
• Competitive Compensation - Bonuses based on performance included!
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities-Participate in training programs, workshops, and conferences
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date know...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2025-09-18 08:30:51
-
Description & Requirements
Maximus is currently hiring a Limited Service Customer Service Representative to support our SOA Maine State Based Marketplace team.
This is a remote opportunity.
The Customer Service Representative is responsible for answering inbound calls, making outbound calls, assisting consumers with applications for coverage, and applying for financial assistance, as well as processing document verifications.
The Maine State-based Marketplace (ME SBM) project provides support for the Maine State-based Marketplace, Consumer Assistance Center.
We provide customer service assistance for the State-run health insurance marketplace that the citizens of Maine can access to shop for health care coverage and enroll in a plan.
*
*Must be wiling and able to accept a limited service position.
*
*
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
• Competitive Compensation - Bonuses based on performance included!
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities-Participate in training programs, workshops, and conferences
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date know...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2025-09-18 08:30:51
-
Description & Requirements
Maximus is currently hiring a Limited Service Customer Service Representative to support our SOA Maine State Based Marketplace team.
This is a remote opportunity.
The Customer Service Representative is responsible for answering inbound calls, making outbound calls, assisting consumers with applications for coverage, and applying for financial assistance, as well as processing document verifications.
The Maine State-based Marketplace (ME SBM) project provides support for the Maine State-based Marketplace, Consumer Assistance Center.
We provide customer service assistance for the State-run health insurance marketplace that the citizens of Maine can access to shop for health care coverage and enroll in a plan.
*
*Must be wiling and able to accept a limited service position.
*
*
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
• Competitive Compensation - Bonuses based on performance included!
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities-Participate in training programs, workshops, and conferences
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date know...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2025-09-18 08:30:50
-
Description & Requirements
Maximus is currently hiring a Limited Service Customer Service Representative to support our SOA Maine State Based Marketplace team.
This is a remote opportunity.
The Customer Service Representative is responsible for answering inbound calls, making outbound calls, assisting consumers with applications for coverage, and applying for financial assistance, as well as processing document verifications.
The Maine State-based Marketplace (ME SBM) project provides support for the Maine State-based Marketplace, Consumer Assistance Center.
We provide customer service assistance for the State-run health insurance marketplace that the citizens of Maine can access to shop for health care coverage and enroll in a plan.
*
*Must be wiling and able to accept a limited service position.
*
*
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
• Competitive Compensation - Bonuses based on performance included!
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities-Participate in training programs, workshops, and conferences
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date know...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2025-09-18 08:30:49
-
Description & Requirements
Maximus is currently hiring a Limited Service Customer Service Representative to support our SOA Maine State Based Marketplace team.
This is a remote opportunity.
The Customer Service Representative is responsible for answering inbound calls, making outbound calls, assisting consumers with applications for coverage, and applying for financial assistance, as well as processing document verifications.
The Maine State-based Marketplace (ME SBM) project provides support for the Maine State-based Marketplace, Consumer Assistance Center.
We provide customer service assistance for the State-run health insurance marketplace that the citizens of Maine can access to shop for health care coverage and enroll in a plan.
*
*Must be wiling and able to accept a limited service position.
*
*
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
• Competitive Compensation - Bonuses based on performance included!
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities-Participate in training programs, workshops, and conferences
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date know...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2025-09-18 08:30:49
-
Description & Requirements
Maximus is currently hiring a Limited Service Customer Service Representative to support our SOA Maine State Based Marketplace team.
This is a remote opportunity.
The Customer Service Representative is responsible for answering inbound calls, making outbound calls, assisting consumers with applications for coverage, and applying for financial assistance, as well as processing document verifications.
The Maine State-based Marketplace (ME SBM) project provides support for the Maine State-based Marketplace, Consumer Assistance Center.
We provide customer service assistance for the State-run health insurance marketplace that the citizens of Maine can access to shop for health care coverage and enroll in a plan.
*
*Must be wiling and able to accept a limited service position.
*
*
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
• Competitive Compensation - Bonuses based on performance included!
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities-Participate in training programs, workshops, and conferences
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date know...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2025-09-18 08:30:48
-
Description & Requirements
Maximus is currently hiring a Limited Service Customer Service Representative to support our SOA Maine State Based Marketplace team.
This is a remote opportunity.
The Customer Service Representative is responsible for answering inbound calls, making outbound calls, assisting consumers with applications for coverage, and applying for financial assistance, as well as processing document verifications.
The Maine State-based Marketplace (ME SBM) project provides support for the Maine State-based Marketplace, Consumer Assistance Center.
We provide customer service assistance for the State-run health insurance marketplace that the citizens of Maine can access to shop for health care coverage and enroll in a plan.
*
*Must be wiling and able to accept a limited service position.
*
*
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
• Competitive Compensation - Bonuses based on performance included!
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities-Participate in training programs, workshops, and conferences
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date know...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2025-09-18 08:30:48
-
Description & Requirements
Maximus is currently hiring a Limited Service Customer Service Representative to support our SOA Maine State Based Marketplace team.
This is a remote opportunity.
The Customer Service Representative is responsible for answering inbound calls, making outbound calls, assisting consumers with applications for coverage, and applying for financial assistance, as well as processing document verifications.
The Maine State-based Marketplace (ME SBM) project provides support for the Maine State-based Marketplace, Consumer Assistance Center.
We provide customer service assistance for the State-run health insurance marketplace that the citizens of Maine can access to shop for health care coverage and enroll in a plan.
*
*Must be wiling and able to accept a limited service position.
*
*
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
• Competitive Compensation - Bonuses based on performance included!
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities-Participate in training programs, workshops, and conferences
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date know...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2025-09-18 08:30:47
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
To carry out Holistic Workplace assessments through 1-2-1 meetings based in Employer workplaces and virtually, ascertaining customer needs and requirements to overcome workplace barriers in accordance with KPI and service level requirements.
To complete comprehensive reports detailing barriers and recommended solutions to overcome them.
•Responsible for undertaking 1-2-1 workplace assessments with customers in a variety of environments to understand the customer needs.
Consider the workplace environment and identify routine tasks, the environment, workplace layout and recognise the barriers faced by customers in carrying out their job.
•Generate a comprehensive report detailing the barriers and issues faced by the customer and make recommendations for products, services and technology which will improve the working environment for the customer.
•Adherence and compliance with company metrics and KPI's, individually and as a team to ensure business success.
•Effective and accurate recording on the case management system for reporting and audit purposes in accordance with Maximus policy, practice and values.
•Adherence to company values through all means of communication both internally and externally.
Qualifications & Experience
•Experience of carrying out professional assessments in the workplace.
•Knowledge and understanding of the HSE (DSE) Regulations (Desirable)
•Demonstrated experience of working with customers facing one of the following subject matters: - Specific Learning Difficulties, Physical Disabilities, Hearing Issues, Deaf Community, Visual Impairment, Blind Community, Neurodiversity or ASD.
•Experience of report writing with strong attention to detail.
•Sound IT skills both in MS Office tools and Case Management Systems.
•Car owner/driver (desirable)
Individual Competencies
•Strong interpersonal skills, with strengths in active listening & interpreting needs
•Organised and Timebound, able to plan, analyse and solve problems in a practical way meeting deadlines.
•Strong problem-solving skills and an innovative approach
•An individual contributor who enjoys succeeding as part of a team and who is flexible in their approach.
•Able to work with limited supervision who has strong planning and organisational skills.
•Resilience and resourcefulness.
•High degree of accuracy and attention to detail
•Comfortable to travel to various locations across the region on a regular basis.
EEO Statement
Maximus is committed to developing, maintaining and supporting...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2025-09-18 08:30:46
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
To carry out Holistic Workplace assessments through 1-2-1 meetings based in Employer workplaces and virtually, ascertaining customer needs and requirements to overcome workplace barriers in accordance with KPI and service level requirements.
To complete comprehensive reports detailing barriers and recommended solutions to overcome them.
•Responsible for undertaking 1-2-1 workplace assessments with customers in a variety of environments to understand the customer needs.
Consider the workplace environment and identify routine tasks, the environment, workplace layout and recognise the barriers faced by customers in carrying out their job.
•Generate a comprehensive report detailing the barriers and issues faced by the customer and make recommendations for products, services and technology which will improve the working environment for the customer.
•Adherence and compliance with company metrics and KPI's, individually and as a team to ensure business success.
•Effective and accurate recording on the case management system for reporting and audit purposes in accordance with Maximus policy, practice and values.
•Adherence to company values through all means of communication both internally and externally.
Qualifications & Experience
•Experience of carrying out professional assessments in the workplace.
•Knowledge and understanding of the HSE (DSE) Regulations (Desirable)
•Demonstrated experience of working with customers facing one of the following subject matters: - Specific Learning Difficulties, Physical Disabilities, Hearing Issues, Deaf Community, Visual Impairment, Blind Community, Neurodiversity or ASD.
•Experience of report writing with strong attention to detail.
•Sound IT skills both in MS Office tools and Case Management Systems.
•Car owner/driver (desirable)
Individual Competencies
•Strong interpersonal skills, with strengths in active listening & interpreting needs
•Organised and Timebound, able to plan, analyse and solve problems in a practical way meeting deadlines.
•Strong problem-solving skills and an innovative approach
•An individual contributor who enjoys succeeding as part of a team and who is flexible in their approach.
•Able to work with limited supervision who has strong planning and organisational skills.
•Resilience and resourcefulness.
•High degree of accuracy and attention to detail
•Comfortable to travel to various locations across the region on a regular basis.
EEO Statement
Maximus is committed to developing, maintaining and supporting...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2025-09-18 08:30:46
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
To carry out Holistic Workplace assessments through 1-2-1 meetings based in Employer workplaces and virtually, ascertaining customer needs and requirements to overcome workplace barriers in accordance with KPI and service level requirements.
To complete comprehensive reports detailing barriers and recommended solutions to overcome them.
•Responsible for undertaking 1-2-1 workplace assessments with customers in a variety of environments to understand the customer needs.
Consider the workplace environment and identify routine tasks, the environment, workplace layout and recognise the barriers faced by customers in carrying out their job.
•Generate a comprehensive report detailing the barriers and issues faced by the customer and make recommendations for products, services and technology which will improve the working environment for the customer.
•Adherence and compliance with company metrics and KPI's, individually and as a team to ensure business success.
•Effective and accurate recording on the case management system for reporting and audit purposes in accordance with Maximus policy, practice and values.
•Adherence to company values through all means of communication both internally and externally.
Qualifications & Experience
•Experience of carrying out professional assessments in the workplace.
•Knowledge and understanding of the HSE (DSE) Regulations (Desirable)
•Demonstrated experience of working with customers facing one of the following subject matters: - Specific Learning Difficulties, Physical Disabilities, Hearing Issues, Deaf Community, Visual Impairment, Blind Community, Neurodiversity or ASD.
•Experience of report writing with strong attention to detail.
•Sound IT skills both in MS Office tools and Case Management Systems.
•Car owner/driver (desirable)
Individual Competencies
•Strong interpersonal skills, with strengths in active listening & interpreting needs
•Organised and Timebound, able to plan, analyse and solve problems in a practical way meeting deadlines.
•Strong problem-solving skills and an innovative approach
•An individual contributor who enjoys succeeding as part of a team and who is flexible in their approach.
•Able to work with limited supervision who has strong planning and organisational skills.
•Resilience and resourcefulness.
•High degree of accuracy and attention to detail
•Comfortable to travel to various locations across the region on a regular basis.
EEO Statement
Maximus is committed to developing, maintaining and supporting...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2025-09-18 08:30:45
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
To carry out Holistic Workplace assessments through 1-2-1 meetings based in Employer workplaces and virtually, ascertaining customer needs and requirements to overcome workplace barriers in accordance with KPI and service level requirements.
To complete comprehensive reports detailing barriers and recommended solutions to overcome them.
•Responsible for undertaking 1-2-1 workplace assessments with customers in a variety of environments to understand the customer needs.
Consider the workplace environment and identify routine tasks, the environment, workplace layout and recognise the barriers faced by customers in carrying out their job.
•Generate a comprehensive report detailing the barriers and issues faced by the customer and make recommendations for products, services and technology which will improve the working environment for the customer.
•Adherence and compliance with company metrics and KPI's, individually and as a team to ensure business success.
•Effective and accurate recording on the case management system for reporting and audit purposes in accordance with Maximus policy, practice and values.
•Adherence to company values through all means of communication both internally and externally.
Qualifications & Experience
•Experience of carrying out professional assessments in the workplace.
•Knowledge and understanding of the HSE (DSE) Regulations (Desirable)
•Demonstrated experience of working with customers facing one of the following subject matters: - Specific Learning Difficulties, Physical Disabilities, Hearing Issues, Deaf Community, Visual Impairment, Blind Community, Neurodiversity or ASD.
•Experience of report writing with strong attention to detail.
•Sound IT skills both in MS Office tools and Case Management Systems.
•Car owner/driver (desirable)
Individual Competencies
•Strong interpersonal skills, with strengths in active listening & interpreting needs
•Organised and Timebound, able to plan, analyse and solve problems in a practical way meeting deadlines.
•Strong problem-solving skills and an innovative approach
•An individual contributor who enjoys succeeding as part of a team and who is flexible in their approach.
•Able to work with limited supervision who has strong planning and organisational skills.
•Resilience and resourcefulness.
•High degree of accuracy and attention to detail
•Comfortable to travel to various locations across the region on a regular basis.
EEO Statement
Maximus is committed to developing, maintaining and supporting...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2025-09-18 08:30:45
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
To carry out Holistic Workplace assessments through 1-2-1 meetings based in Employer workplaces and virtually, ascertaining customer needs and requirements to overcome workplace barriers in accordance with KPI and service level requirements.
To complete comprehensive reports detailing barriers and recommended solutions to overcome them.
•Responsible for undertaking 1-2-1 workplace assessments with customers in a variety of environments to understand the customer needs.
Consider the workplace environment and identify routine tasks, the environment, workplace layout and recognise the barriers faced by customers in carrying out their job.
•Generate a comprehensive report detailing the barriers and issues faced by the customer and make recommendations for products, services and technology which will improve the working environment for the customer.
•Adherence and compliance with company metrics and KPI's, individually and as a team to ensure business success.
•Effective and accurate recording on the case management system for reporting and audit purposes in accordance with Maximus policy, practice and values.
•Adherence to company values through all means of communication both internally and externally.
Qualifications & Experience
•Experience of carrying out professional assessments in the workplace.
•Knowledge and understanding of the HSE (DSE) Regulations (Desirable)
•Demonstrated experience of working with customers facing one of the following subject matters: - Specific Learning Difficulties, Physical Disabilities, Hearing Issues, Deaf Community, Visual Impairment, Blind Community, Neurodiversity or ASD.
•Experience of report writing with strong attention to detail.
•Sound IT skills both in MS Office tools and Case Management Systems.
•Car owner/driver (desirable)
Individual Competencies
•Strong interpersonal skills, with strengths in active listening & interpreting needs
•Organised and Timebound, able to plan, analyse and solve problems in a practical way meeting deadlines.
•Strong problem-solving skills and an innovative approach
•An individual contributor who enjoys succeeding as part of a team and who is flexible in their approach.
•Able to work with limited supervision who has strong planning and organisational skills.
•Resilience and resourcefulness.
•High degree of accuracy and attention to detail
•Comfortable to travel to various locations across the region on a regular basis.
EEO Statement
Maximus is committed to developing, maintaining and supporting...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2025-09-18 08:30:44
-
Description & Requirements
Maximus is currently hiring a Limited Service Customer Service Representative to support our SOA Maine State Based Marketplace team.
This is a remote opportunity.
The Customer Service Representative is responsible for answering inbound calls, making outbound calls, assisting consumers with applications for coverage, and applying for financial assistance, as well as processing document verifications.
The Maine State-based Marketplace (ME SBM) project provides support for the Maine State-based Marketplace, Consumer Assistance Center.
We provide customer service assistance for the State-run health insurance marketplace that the citizens of Maine can access to shop for health care coverage and enroll in a plan.
*
*Must be wiling and able to accept a limited service position.
*
*
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
• Competitive Compensation - Bonuses based on performance included!
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities-Participate in training programs, workshops, and conferences
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date know...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2025-09-18 08:30:44
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
To carry out Holistic Workplace assessments through 1-2-1 meetings based in Employer workplaces and virtually, ascertaining customer needs and requirements to overcome workplace barriers in accordance with KPI and service level requirements.
To complete comprehensive reports detailing barriers and recommended solutions to overcome them.
•Responsible for undertaking 1-2-1 workplace assessments with customers in a variety of environments to understand the customer needs.
Consider the workplace environment and identify routine tasks, the environment, workplace layout and recognise the barriers faced by customers in carrying out their job.
•Generate a comprehensive report detailing the barriers and issues faced by the customer and make recommendations for products, services and technology which will improve the working environment for the customer.
•Adherence and compliance with company metrics and KPI's, individually and as a team to ensure business success.
•Effective and accurate recording on the case management system for reporting and audit purposes in accordance with Maximus policy, practice and values.
•Adherence to company values through all means of communication both internally and externally.
Qualifications & Experience
•Experience of carrying out professional assessments in the workplace.
•Knowledge and understanding of the HSE (DSE) Regulations (Desirable)
•Demonstrated experience of working with customers facing one of the following subject matters: - Specific Learning Difficulties, Physical Disabilities, Hearing Issues, Deaf Community, Visual Impairment, Blind Community, Neurodiversity or ASD.
•Experience of report writing with strong attention to detail.
•Sound IT skills both in MS Office tools and Case Management Systems.
•Car owner/driver (desirable)
Individual Competencies
•Strong interpersonal skills, with strengths in active listening & interpreting needs
•Organised and Timebound, able to plan, analyse and solve problems in a practical way meeting deadlines.
•Strong problem-solving skills and an innovative approach
•An individual contributor who enjoys succeeding as part of a team and who is flexible in their approach.
•Able to work with limited supervision who has strong planning and organisational skills.
•Resilience and resourcefulness.
•High degree of accuracy and attention to detail
•Comfortable to travel to various locations across the region on a regular basis.
EEO Statement
Maximus is committed to developing, maintaining and supporting...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2025-09-18 08:30:43
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
To carry out Holistic Workplace assessments through 1-2-1 meetings based in Employer workplaces and virtually, ascertaining customer needs and requirements to overcome workplace barriers in accordance with KPI and service level requirements.
To complete comprehensive reports detailing barriers and recommended solutions to overcome them.
•Responsible for undertaking 1-2-1 workplace assessments with customers in a variety of environments to understand the customer needs.
Consider the workplace environment and identify routine tasks, the environment, workplace layout and recognise the barriers faced by customers in carrying out their job.
•Generate a comprehensive report detailing the barriers and issues faced by the customer and make recommendations for products, services and technology which will improve the working environment for the customer.
•Adherence and compliance with company metrics and KPI's, individually and as a team to ensure business success.
•Effective and accurate recording on the case management system for reporting and audit purposes in accordance with Maximus policy, practice and values.
•Adherence to company values through all means of communication both internally and externally.
Qualifications & Experience
•Experience of carrying out professional assessments in the workplace.
•Knowledge and understanding of the HSE (DSE) Regulations (Desirable)
•Demonstrated experience of working with customers facing one of the following subject matters: - Specific Learning Difficulties, Physical Disabilities, Hearing Issues, Deaf Community, Visual Impairment, Blind Community, Neurodiversity or ASD.
•Experience of report writing with strong attention to detail.
•Sound IT skills both in MS Office tools and Case Management Systems.
•Car owner/driver (desirable)
Individual Competencies
•Strong interpersonal skills, with strengths in active listening & interpreting needs
•Organised and Timebound, able to plan, analyse and solve problems in a practical way meeting deadlines.
•Strong problem-solving skills and an innovative approach
•An individual contributor who enjoys succeeding as part of a team and who is flexible in their approach.
•Able to work with limited supervision who has strong planning and organisational skills.
•Resilience and resourcefulness.
•High degree of accuracy and attention to detail
•Comfortable to travel to various locations across the region on a regular basis.
EEO Statement
Maximus is committed to developing, maintaining and supporting...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2025-09-18 08:30:42
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
To carry out Holistic Workplace assessments through 1-2-1 meetings based in Employer workplaces and virtually, ascertaining customer needs and requirements to overcome workplace barriers in accordance with KPI and service level requirements.
To complete comprehensive reports detailing barriers and recommended solutions to overcome them.
•Responsible for undertaking 1-2-1 workplace assessments with customers in a variety of environments to understand the customer needs.
Consider the workplace environment and identify routine tasks, the environment, workplace layout and recognise the barriers faced by customers in carrying out their job.
•Generate a comprehensive report detailing the barriers and issues faced by the customer and make recommendations for products, services and technology which will improve the working environment for the customer.
•Adherence and compliance with company metrics and KPI's, individually and as a team to ensure business success.
•Effective and accurate recording on the case management system for reporting and audit purposes in accordance with Maximus policy, practice and values.
•Adherence to company values through all means of communication both internally and externally.
Qualifications & Experience
•Experience of carrying out professional assessments in the workplace.
•Knowledge and understanding of the HSE (DSE) Regulations (Desirable)
•Demonstrated experience of working with customers facing one of the following subject matters: - Specific Learning Difficulties, Physical Disabilities, Hearing Issues, Deaf Community, Visual Impairment, Blind Community, Neurodiversity or ASD.
•Experience of report writing with strong attention to detail.
•Sound IT skills both in MS Office tools and Case Management Systems.
•Car owner/driver (desirable)
Individual Competencies
•Strong interpersonal skills, with strengths in active listening & interpreting needs
•Organised and Timebound, able to plan, analyse and solve problems in a practical way meeting deadlines.
•Strong problem-solving skills and an innovative approach
•An individual contributor who enjoys succeeding as part of a team and who is flexible in their approach.
•Able to work with limited supervision who has strong planning and organisational skills.
•Resilience and resourcefulness.
•High degree of accuracy and attention to detail
•Comfortable to travel to various locations across the region on a regular basis.
EEO Statement
Maximus is committed to developing, maintaining and supporting...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2025-09-18 08:30:42
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
To carry out Holistic Workplace assessments through 1-2-1 meetings based in Employer workplaces and virtually, ascertaining customer needs and requirements to overcome workplace barriers in accordance with KPI and service level requirements.
To complete comprehensive reports detailing barriers and recommended solutions to overcome them.
•Responsible for undertaking 1-2-1 workplace assessments with customers in a variety of environments to understand the customer needs.
Consider the workplace environment and identify routine tasks, the environment, workplace layout and recognise the barriers faced by customers in carrying out their job.
•Generate a comprehensive report detailing the barriers and issues faced by the customer and make recommendations for products, services and technology which will improve the working environment for the customer.
•Adherence and compliance with company metrics and KPI's, individually and as a team to ensure business success.
•Effective and accurate recording on the case management system for reporting and audit purposes in accordance with Maximus policy, practice and values.
•Adherence to company values through all means of communication both internally and externally.
Qualifications & Experience
•Experience of carrying out professional assessments in the workplace.
•Knowledge and understanding of the HSE (DSE) Regulations (Desirable)
•Demonstrated experience of working with customers facing one of the following subject matters: - Specific Learning Difficulties, Physical Disabilities, Hearing Issues, Deaf Community, Visual Impairment, Blind Community, Neurodiversity or ASD.
•Experience of report writing with strong attention to detail.
•Sound IT skills both in MS Office tools and Case Management Systems.
•Car owner/driver (desirable)
Individual Competencies
•Strong interpersonal skills, with strengths in active listening & interpreting needs
•Organised and Timebound, able to plan, analyse and solve problems in a practical way meeting deadlines.
•Strong problem-solving skills and an innovative approach
•An individual contributor who enjoys succeeding as part of a team and who is flexible in their approach.
•Able to work with limited supervision who has strong planning and organisational skills.
•Resilience and resourcefulness.
•High degree of accuracy and attention to detail
•Comfortable to travel to various locations across the region on a regular basis.
EEO Statement
Maximus is committed to developing, maintaining and supporting...
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Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2025-09-18 08:30:41
