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At J.P.
Morgan Wealth Management, we have an enthusiasm for helping our clients, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion
As an Unlicensed Investment Professional in J.P.
Morgan Wealth Management, you will have the opportunity to demonstrate customer obsessed behaviors when assisting our internal and external clients with their brokerage accounts, to help them reach their financial goals and dreams.
Additionally, you will see first-hand how our capital markets are impacted by local and global events in this fast-moving, dynamic industry.
Job Responsibilities
* Assist clients and prospects with brokerage accounts and uncover investment needs with a focus on delivering an exceptional client experience over the telephone
* Discuss Individual Retirement Accounts, such as Traditional and Roth IRAs
* Create business efficiency by focusing on answering calls quickly, identifying client needs, initiating trades in the capital markets, and completing service-oriented transaction
* Document all client interactions and meeting all regulatory requirements around these activities
Required qualifications, capabilities, and skills
* Strong compliance record in prior position(s) and ability to hold a registration in all 50 states
* Ability to create and foster strong partnerships with business partners, working independently as well as in a team environment
* Capacity to manage multiple priorities in a fast-paced environment and be adaptive to change
* Ability to diagnose and resolve client inquiries and requests as well as identify opportunities to deepen client relationships
Preferred qualifications, capabilities, and skills
* Bachelor's degree preferred or equivalent experience
* 2 years of relevant financial services or brokerage experience
* Flexibility, self-motivation, coachability, and passionate for helping people
* Excellent communication and customer service skills, ability to display a high level of professionalism, and ability to adapt conversations to meet the needs of a diverse client base
* Valid and active FINRA Securities Industry Essentials (SIE), Series 7, and 63 (or equivalent) is highly preferred
Additional information:
* Must be able to work onsite Monday through Friday from 8:30am - 5:00pm during training and/or licensing.
Following training, transition to a hybrid environment, where team members work in the office three days a week and work remote two days.
* Department is open the following hours: Monday-Friday 7 AM - 8 PM EST, Saturday 8 AM - 5 PM EST.
The working hours for this role will be assigned and may fall into any of the department operating hours.
Candidate may be required to work non-standard schedule (example: four 10 hour days vs.
five 8 hour days).
Chase is a leading financial services firm, helping nearly half of America's households and small...
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Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:45
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You're ready to gain the skills and experience needed to grow within your role and advance your career - and we have the perfect software engineering opportunity for you.
As a Software Engineer III-Full Stack/Java/React at JPMorgan Chase-Trust and Estate Technology Team, you will be part of an agile team that designs, builds, and delivers innovative solutions to support our clients' trust and estate needs.
You will work across the stack, leveraging modern technologies to create secure, scalable, and high-quality applications.
As a key member of our engineering team, you will execute software solutions through design, development, and technical troubleshooting, while gaining the skills and experience needed to grow within your role.
Job Responsibilities
* Execute software solutions, design, development, and technical troubleshooting for trust and estate applications.
* Write secure and high-quality code using Java and React, with limited guidance.
* Design, develop, and maintain cloud-native applications on AWS, considering upstream and downstream system impacts.
* Apply knowledge of tools within the Software Development Life Cycle to improve automation and operational stability.
* Gather, analyze, and synthesize data from diverse sources to drive continuous improvement of software applications and systems.
* Proactively identify and solve technical problems, contributing to system architecture and coding hygiene.
* Collaborate with team members to foster a culture of diversity, opportunity, inclusion, and respect.
* Contribute to engineering communities of practice and events that explore new and emerging technologies.
Required Qualifications, Capabilities, and Skills
* Formal training or certification on software engineering concepts and 3+ years applied experience.
* Hands-on experience in system design, application development, testing, and operational stability.
* Advanced skills in Java and React, with experience developing, debugging, and maintaining code in a large corporate environment.
* Intermediate-level familiarity with AWS or another public cloud provider.
* Strong coding fundamentals, including algorithms and data structures.
* Experience across the Software Development Life Cycle and agile methodologies such as CI/CD, application resiliency, and security.
* Knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, platform engineering).
* Hands-on skills in Java 11+, Spring Boot, JPA/Hibernate, Node and ReactJS
* Highly proficient hands-on skills in Oracle DB, and PL/SQL.
* Demonstrated knowledge of ECS, Splunk, and CI/CD pipelines
Preferred Qualifications, Capabilities, and Skills
* Experience with agentic AI or AI-driven solutions.
* Familiar with LLMs, GitHub CoPilot for building and maintaining robust applications
* Familiarity with test-driven deve...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:43
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:42
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Assume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability.
As a Lead Site Reliability Engineer at JPMorgan Chase within the Consumer and Community Banking - Infrastructure & Production Management team, you will hold a leadership role in your team, demonstrate strong knowledge across multiple technical domains, and advise others on the technical and business issues facing them.
Take lead and conduct resiliency design reviews, break up complex problems into digestible work for other engineers, act as a technical lead for medium to large-sized products, and provide advice and mentoring to other engineers.
Job responsibilities
* Demonstrates and champions site reliability culture and practices and exerts technical influence throughout your team
* Leads initiatives to improve the reliability and stability of your team's applications and platforms using data-driven analytics to improve service levels
* Collaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers
* Demonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertise
* Acts as the main point of contact during major incidents for your application and demonstrates the skills to identify and solve issues quickly to avoid financial losses
* Exhibits deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other SRE best practices - implementing these within an application or a platform
* Documents and shares knowledge within your organization via internal forums and communities of practice
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years of applied experience
* Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices with the ability to implement these practices within an application or platform
* Fluency in at least one programming language such as (e.g., Python, Java Spring Boot, Micro services, etc.)
* Deep knowledge of software applications and technical processes with emerging depth in one or more technical disciplines
* Proficiency and experience in observability such as white and black box monitoring, SLO alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Data dog, Splunk, etc.
* Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, Git Lab, Terraform, etc.)
* Experience with container and container orchestration (e.g., ECS, Kubernetes, Dockers, etc.)
* ...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:41
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If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as a Business Relationship Manager is for you.
As a Business Relationship Manager Senior (BRM) Deepening banker in Business Banking, you'll be managing a portfolio of large profitable business clients with annual revenue greater than ~$5MM.
You'll focus on deposit acquisition, product deepening, client retention and growth, and gaining referrals to increase primary bank share.
As a Senior Deepening banker, you will provide a high-touch experience by building relationships and providing financial advice with a focus on client experience and risk management while deepening existing relationships and leveraging referrals to acquire new relationships.
Job Responsibilities
* Manage, retain and deepen a portfolio of approximately 100 business clients in stable/mature stage with annual revenue greater than ~$5 million; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $15 million; provide support to branch-based business bankers on sizeable business credit deals as needed
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio.
Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques, utilizing Chase resources and materials to develop business network and prospects
* Regularly conduct in-person/virtual calls with existing clients, referrals and centers of influence at their places of business, looking for ways to cultivate long-term, primary banking relationships
* Understand the personal financial goals and needs of the owner(s).
Utilize knowledge of personal banking products and partner with Branch, Wealth Management and Private Bank to identify and deliver appropriate personal financial solutions
* Utilize knowledge of treasury products and partner with product specialists to onboard clients seamlessly and ensure end-to-end delivery of new accounts and full suite of products and services; follow up with clients after account opening to determine appropriate additional solutions and establish digital capabilities
* Protect the firm by following sound risk management protocols and control policies and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 5 years' experience in a Business Banking Relationship Management role or related business lending experience
* Strong knowledge of deposit and cash management products and services, and knowledge of busin...
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Type: Permanent Location: New Hyde Park, US-NY
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:41
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Job Summary
Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
You will have a unique opportunity to grow your career while making a significant impact on our business.
As a Senior Home Lending Advisor in Chase Home Lending, you will join a motivated team dedicated to guiding clients to fulfilling the dream of homeownership.
Job responsibilities
* Coaches and mentors the branch team by providing training on products and services.
* Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
* Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
* Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
* Builds role as the internal and external mortgage expert and maintains good relationships with customers.
* Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.
Required qualifications, capabilities, and skills
* Bachelor's degree or equivalent work experience in sales and/or real estate
* 3+ years of mortgage lending and proven sales experience in retail banking
* Knowledge of real estate market in local area
* Excellent written and oral communication skills
* Knowledge of FHA, VA, FNMA, and FHLMC guidelines
Preferred qualifications, capabilities, and skills
* FHA/VA sales experience
* Marketing, promoting, relationship building, and consulting skills
* Intermediate PC skills in a Windows environment
FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any othe...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:39
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Elevate your career as Machine Learning Engineering Lead, where your technical expertise and visionary leadership will shape the future of AI and ML solutions.
As an Applied AI ML Director at JPMorgan Chase within the Corporate Sector - AIML Data Platforms, you will lead a specialized technical area, driving impact across teams, technologies, and projects.
In this role, you will leverage your deep knowledge of machine learning, software engineering, and product management to spearhead multiple complex ML projects and initiatives, serving as the primary decision-maker and a catalyst for innovation and solution delivery.
You will be responsible for hiring, leading, and mentoring a team of Machine Learning and Software Engineers, focusing on best practices in ML engineering, with the goal of elevating team performance to produce high-quality, scalable ML solutions with operational excellence.
You will engage deeply in technical aspects, reviewing code, mentoring engineers, troubleshooting production ML applications, and enabling new ideas through rapid prototyping.
Your passion for parallel distributed computing, big data, cloud engineering, micro-services, automation, and operational excellence will be key.
Job Responsibilities
* Lead and manage a team of machine learning engineers, ensuring the implementation, delivery, and support of high-quality ML solutions.
* Collaborate with product teams to deliver tailored, AI/ML-driven technology solutions.
* Architect and implement distributed AI/ML infrastructure, including inference, training, scheduling, orchestration, and storage.
* Develop advanced monitoring and management tools for high reliability and scalability in AI/ML systems.
* Optimize AI/ML system performance by identifying and resolving inefficiencies and bottlenecks.
* Drive the adoption and execution of AI/ML Platform tools across various teams.
* Integrate Generative AI and Classical AI within the ML Platform using state-of-the-art techniques.
* Lead the entire AI/ML product life cycle through planning, execution, and future development by continuously adapting, developing new AI/ML products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth.
* Manage, mentor, and develop a team of AI/ML professionals in a way that promotes a culture of excellence, continuous learning, and supports their professional goals.
Required Qualifications, Capabilities, and Skills
* Bachelor's degree or equivalent practical experience in a related field.
* 10+ years of experience in engineering management with a strong technical background in machine learning.
* Extensive hands-on experience with AI/ML frameworks (TensorFlow, PyTorch, JAX, scikit-learn).
* Deep expertise in Cloud Engineering (AWS, Azure, GCP) and Distributed Micro-service architecture.
* Experienced with Kubernetes ecosystem, including E...
....Read more...
Type: Permanent Location: Palo Alto, US-CA
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:38
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Fenton, US-MO
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:37
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Job Summary
Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
You will have a unique opportunity to grow your career while making a significant impact on our business.
As a Senior Home Lending Advisor in Chase Home Lending, you will join a motivated team dedicated to guiding clients to fulfilling the dream of homeownership.
Job responsibilities
* Coaches and mentors the branch team by providing training on products and services.
* Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
* Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
* Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
* Builds role as the internal and external mortgage expert and maintains good relationships with customers.
* Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.
Required qualifications, capabilities, and skills
* Bachelor's degree or equivalent work experience in sales and/or real estate
* 3+ years of mortgage lending and proven sales experience in retail banking
* Knowledge of real estate market in local area
* Excellent written and oral communication skills
* Knowledge of FHA, VA, FNMA, and FHLMC guidelines
Preferred qualifications, capabilities, and skills
* FHA/VA sales experience
* Marketing, promoting, relationship building, and consulting skills
* Intermediate PC skills in a Windows environment
FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any othe...
....Read more...
Type: Permanent Location: West Chester, US-PA
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:36
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Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
You will have a unique opportunity to grow your career while making a significant impact on our business.
As a Senior Home Lending Advisor in Chase Home Lending, you will join a motivated team dedicated to guiding clients to fulfilling the dream of homeownership.
Job responsibilities
* Coaches and mentors the branch team by providing training on products and services.
* Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
* Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
* Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
* Builds role as the internal and external mortgage expert and maintains good relationships with customers.
* Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.
Required qualifications, capabilities, and skills
* Bachelor's degree or equivalent work experience in sales and/or real estate
* 3+ years of mortgage lending and proven sales experience in retail banking
* Knowledge of real estate market in local area
* Excellent written and oral communication skills
* Knowledge of FHA, VA, FNMA, and FHLMC guidelines
Preferred qualifications, capabilities, and skills
* FHA/VA sales experience
* Marketing, promoting, relationship building, and consulting skills
* Intermediate PC skills in a Windows environment
FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information...
....Read more...
Type: Permanent Location: Lake Hiawatha, US-NJ
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:35
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Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services.
As an Experience Design Senior Associate in Employee Experience you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles.
Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users.
As a core contributor, align user needs with business goals.
Your strong understanding of the financial services industry and JPMC's IT systems will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking.
Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.
This position will provide UX design and research support to our internal HR SaaS teams with occasional support for key internal technology teams.
Job responsibilities
• Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
• Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction
• Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making
• Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users
• Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings
• Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking
Required qualifications, capabilities, and skills
• 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services
• Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite)
• Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels
• Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making
• Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences
• Previous experience with user jounrney mapping
Preferred qualifications, capabilities, and sk...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:34
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Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
You will have a unique opportunity to grow your career while making a significant impact on our business.
As a Senior Home Lending Advisor in Chase Home Lending, you will join a motivated team dedicated to guiding clients to fulfilling the dream of homeownership.
Job responsibilities
* Coaches and mentors the branch team by providing training on products and services.
* Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
* Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
* Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
* Builds role as the internal and external mortgage expert and maintains good relationships with customers.
* Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.
Required qualifications, capabilities, and skills
* Bachelor's degree or equivalent work experience in sales and/or real estate
* 3+ years of mortgage lending and proven sales experience in retail banking
* Knowledge of real estate market in local area
* Excellent written and oral communication skills
* Knowledge of FHA, VA, FNMA, and FHLMC guidelines
Preferred qualifications, capabilities, and skills
* FHA/VA sales experience
* Marketing, promoting, relationship building, and consulting skills
* Intermediate PC skills in a Windows environment
FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information...
....Read more...
Type: Permanent Location: Dover, US-NJ
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:33
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We have an obsession for taking care of our customers and employees, making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
At Chase, you'll have the opportunity to help people make the most of their money so they can make the most of their lives.
As a Market Director of Banking in Consumer Bank, you will lead a world class customer experience, strategize to increase the growth of the deposits and banking business, develop and coach Branch Managers, and oversee the management of the market alongside other executive leaders.
You will also play a key role in ensuring our Customer Promise comes to life for our clients, by creating a culture of excellence and an environment that meets a high standard of customer service and excellence within the community.
Job responsibilities
* Manages and coaches branch managers to engage customers and address any escalations
* Develops best practice techniques for coaching, reviewing business, cooperation and ensuring compliance
* Recruits, retains, and develops excellent talent and instills an environment where employees feel valued, supported, and able to achieve career growth
* Develops strategies to achieve key financial metrics including deposit and investment balance growth, customer acquisition and retention, and expense management
* Leads integration with partners from Chase Wealth Management, Business Banking and Home Lending (One Chase) to ensure the growth of other lines of business, including investments and loans
* Manages the market to ensure an excellent customer experience and deploy resources to optimize market performance
* Ensures all branch managers are effectively mitigating risk and remaining in compliance to guarantee a safe banking experience for clients through deep dives and business review
Required qualifications, capabilities, and skills
* 5+ years of Branch management or other related leadership experience
* High school degree, GED, or foreign equivalent
* Proven track record of coaching and developing high performing sales teams coupled with the ability to effectively translate knowledge of financial markets and economic trends
* Ability to identify needs of market segment in order to tailor proactive customer education
* Demonstrated ability building relationships and proactively collaborating with other lines of business remotely
* Ability to proactively take initiative to identify solutions including entrepreneurial business spirit and execute with a sense of urgency
* Experience with consumer and commercial credit knowledge and understanding of financial planning including customer life cycle
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
* Familiarity of local/regional market trends and demographics
* Ability to set the to...
....Read more...
Type: Permanent Location: Findlay, US-OH
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:32
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: Vancouver, US-WA
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:31
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Join a team where your expertise shapes the future of real estate lending.
As a Closer, you'll play a pivotal role in supporting career growth and mobility, while developing valuable skills in a dynamic environment.
Experience the benefits of working with industry leaders and enjoy opportunities for advancement.
Your attention to detail and problem-solving abilities will be recognized and rewarded.
Job Summary
As a Closer in the Multifamily and Commercial Lending team, you review attorney-prepared documents and fund transactions for new loan originations.
You use technology systems to apply funding procedures for various mortgage types, ensuring compliance and accuracy.
You interact with business teams, management, and third-party vendors to close transactions efficiently.
Your independent judgment and ability to escalate issues are essential to success in this role.
You help maintain high standards and contribute to the team's collaborative culture.
You will oversee the finalization of closing packages, including HUD Settlement Statements, and manage a national portfolio with accountability for turn time.
Your responsibilities include reviewing hold-backs, escrows, and related fees, requiring knowledge of real estate tax and escrow setups.
You'll work closely with internal and external partners to resolve issues and ensure smooth closings.
Job responsibilities
* Review documented transactions based on credit approval and note receipt of collateral, file, or policy exceptions
* Interact with business teams, management, and third-party vendors to close transactions in a timely manner
* Identify closing and collateral-related issues using basic knowledge of title policy and survey exceptions
* Apply current real estate laws in a multi-state environment, including zoning, title, and escrow regulations
* Understand and review complex borrowing entities such as LLCs, corporations, and trusts
* Review SNDA's, estoppels, tenant leases, and abstracts
* Audit loan documents to ensure compliance with policy and servicing procedures
* Oversee and coordinate the finalization of the Closing Funding Package, including HUD Settlement Statements
* Manage national portfolio and ensure accountability for turn time
* Review applicable hold-backs, escrows, and related fees to be paid at closing
* Apply knowledge of real estate tax and escrow setups during the closing process
Required qualifications, capabilities, and skills
* High School Diploma or GED
* One year of related experience in loan closing or real estate transactions
* Strong organizational skills demonstrated in previous roles
* Attention to detail in reviewing documents and transactions
* Ability to make independent decisions and solve problems
* Superior customer service skills in a professional environment
* Clear and coherent written and verbal communication skills
* Ability to work with minimal supe...
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Type: Permanent Location: Fort Worth, US-TX
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:30
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At J.P.
Morgan Wealth Management, we have an enthusiasm for helping our clients, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion
As an Unlicensed Investment Professional in J.P.
Morgan Wealth Management, you will have the opportunity to demonstrate customer obsessed behaviors when assisting our internal and external clients with their brokerage accounts, to help them reach their financial goals and dreams.
Additionally, you will see first-hand how our capital markets are impacted by local and global events in this fast-moving, dynamic industry.
Job Responsibilities
* Assist clients and prospects with brokerage accounts and uncover investment needs with a focus on delivering an exceptional client experience over the telephone
* Discuss Individual Retirement Accounts, such as Traditional and Roth IRAs
* Create business efficiency by focusing on answering calls quickly, identifying client needs, initiating trades in the capital markets, and completing service-oriented transaction
* Document all client interactions and meeting all regulatory requirements around these activities
Required qualifications, capabilities, and skills
* Strong compliance record in prior position(s) and ability to hold a registration in all 50 states
* Ability to create and foster strong partnerships with business partners, working independently as well as in a team environment
* Capacity to manage multiple priorities in a fast-paced environment and be adaptive to change
* Ability to diagnose and resolve client inquiries and requests as well as identify opportunities to deepen client relationships
Preferred qualifications, capabilities, and skills
* Bachelor's degree preferred or equivalent experience
* 2 years of relevant financial services or brokerage experience
* Flexibility, self-motivation, coachability, and passionate for helping people
* Excellent communication and customer service skills, ability to display a high level of professionalism, and ability to adapt conversations to meet the needs of a diverse client base
* Valid and active FINRA Securities Industry Essentials (SIE), Series 7, and 63 (or equivalent) is highly preferred
Additional information:
* Must be able to work onsite Monday through Friday from 8:30am - 5:00pm during training and/or licensing.
Following training, transition to a hybrid environment, where team members work in the office three days a week and work remote two days.
* Department is open the following hours: Monday-Friday 7 AM - 8 PM EST, Saturday 8 AM - 5 PM EST.
The working hours for this role will be assigned and may fall into any of the department operating hours.
Candidate may be required to work non-standard schedule (example: four 10 hour days vs.
five 8 hour days).
Chase is a leading financial services firm, helping nearly half of America's households and small...
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Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:29
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Job Description
We are seeking a dynamic and experienced Product Manager to lead our Cobrand Card modernization efforts.
The ideal candidate will have a strong background in fintech, SaaS/PaaS product build experience , Credit card/payments expertise, and proven product management track record.
The Product manager will lead the product discovery and delivery efforts to modernize how we build Cobrand Card products and capabilities , collaborating with top talent around the firm to deliver best in class product platforms and solutions.
Job Summary:
As a Product manager within the Card Cobrand platform, you will be at the forefront of our modernization efforts.
Your role is not limited to uplifting the existing platform, but also involves creating a suite of new capabilities and features to improve our scalability, reusability, resiliency, overall quality, and availability.
You will collaborate with design, product, data and technology leaders across our organization, to modernize not just our technology stacks but also our modes of business operations and delivery.
As a Product manage, you will conduct product discovery activities, define, refine requirements under agile framework, prioritize, and execute the product build with scrum teams to ensure the most valuable and meaningful functionality of the product roadmap gets delivered.
Focused on Minimum viable product(MVP) based product releases, which results in a superior customer experience for the customers, partners and the entire business organization.
This position is part of the Chase Co-Branded Cards organization under Card Services, a key line of business within Chase's Consumer & Community Banking group.
Job responsibilities
* Customer Focus: Engage with customers and business users to gather feedback, understand their pain points, and ensure the product meets their needs.
* Product Strategy: Co-develop and execute the product vision, strategy, and roadmap for the Cobrand cards in alignment with company goals and market demands.
* Stakeholder Collaboration: Work closely with cross-functional teams in a matrix organization , including engineering, design, data, marketing, sales, and customer support, to deliver high-quality products and solutions to customers.
* Partner engagement: Collaborate and jointly develop the requirements and use cases with external partner teams and act as primary subject matter expert for Chase teams on those requirements.
* Product Development: Drive the product development lifecycle based on Cobrand product roadmap, from ideation to launch, ensuring timely delivery and adherence to quality standards.
* Performance Metrics: Define and track key performance indicators (KPIs) to measure product success and drive continuous improvement.
* Compliance and Security: Ensure the Card platform complies with regulatory requirements and industry standards for security and data protection.
* Market Research: Conduct market r...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:28
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An experienced T&E Operations Real Estate/Oil and Gas Insurance Officer, to oversee and manage our Real Estate and Oil & Gas insurance industry operations within Trust & Estate client accounts.
The ideal candidate will have 3-5 years of experience in the field and will be responsible for coordinating with various stakeholders to ensure effective management of insurance policies, claims, and renewals.
A highly technical, analytical, and independent professional with a strong Insurance background is needed in support of Asset Wealth Management Trust & Estate Fiduciary client accounts.
Key Responsibilities:
* Manage and oversee Real Estate and Oil & Gas insurance operations within Trust & Estate client accounts.
* Coordinate with internal and external stakeholders, including vendors, underwriters, and property managers, to ensure effective management of insurance policies, claims, and renewals.
* Leverage expertise in Real Estate, Oil & Gas, and insurance to enhance operational efficiency and mitigate risks.
* Handle documentation and renewal of external insurance policies for real estate properties, tenants, and Oil & Gas working interests.
* Conduct insurance assessments during triennial appraisals and annual reviews to ensure adequate coverage, including evaluating and determining appropriate insurance coverage such as flood insurance applications when necessary.
* Prepare and maintain monthly reports to monitor financial activities, new assets, and claim statuses.
* Support the annual renewal process of the Master Insurance Program (MIP), including inflation guard application and coordination with trust officers.
* Assist in evaluating existing policies, carrier quality, and coverage limits to ensure compliance and adequacy.
* Develop and maintain detailed procedures, workflows, and models to optimize operational efficiency.
* Collaborate with external vendors and internal business partners to resolve issues and implement process improvements.
* Work closely with management to prioritize and implement improvement opportunities, including intelligent automation
Qualifications:
* 3-5 years of experience managing and overseeing Real Estate and Oil & Gas insurance industry operations.
* Strong expertise in Real Estate, Oil & Gas, and insurance fields.
* Excellent coordination and communication skills to work with internal and external stakeholders
* Insurance License is preferred.
* Experience in conducting insurance assessments and preparing financial reports.
* Strong resilience when working in high pressure, deadline oriented environment
* Ability to collaborate effectively across multiple lines of business, suppliers and various levels of management
* Excellent written and verbal communication skills
* Strong attention to detail and organizational skills
* Must be able to work efficiently and independently
* Highly proficient in Mic...
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Type: Permanent Location: Fort Worth, US-TX
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:27
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Join our dynamic Business Management team as an Associate, where you will play a crucial role in supporting the Internal Audit team.
This position offers the opportunity to drive key initiatives, optimize business performance, and act as a trusted advisor to Business/Group Heads.
As an Associate in Business Management, you will partner closely with the two Audit COOs who cover the firm's Corporate Functions to ensure the execution and completion of the annual audit plan.
Your role will involve producing detailed audit plan reports, supporting the annual planning process, and identifying key risks to assist with mitigation strategies.
A Business Manager is also responsible for identifying, escalating, and mitigating business risks.
Job responsibilities:
* Produce weekly and monthly decks summarizing audit plan data for stakeholders, with attention to detail and thematic commentary.
* Support the annual planning process by analyzing audit data and preparing summary views.
* Identify and analyze key risks around plan execution and assist with mitigation strategies.
* Prepare materials for audit town halls and strategy working sessions.
* Collect and maintain policies, procedures, and documentation on collaboration sites like SharePoint.
* Provide high responsiveness to executive ad-hoc requests related to project management and business analysis.
* Organize complex information strategically, demonstrating strong design acumen in Excel and PowerPoint.
* Communicate effectively with key business partners to understand projects and drive next steps.
* Project manage and deliver key work streams and tasks.
* Support audit, regulatory, and compliance deliverables within the Risk Control Self-Assessment (RCSA) framework.
* Participate in collaborative initiatives to simplify, improve, and add value to business processes and reporting.
Required Qualifications, Capabilities, and Skills:
* Bachelor's degree in Business, Finance, Economics, or related area.
* Intermediate to advanced proficiency in MS Office tools (Excel, PowerPoint, Pivot Tables)
* Excellent communication, organization, and project management skills.
* Self-motivated and able to work independently.
* Proven experience delivering high-quality presentations and reporting with a keen attention to detail.
* Strong time management and prioritization skills.
* Ability to synthesize large amounts of data and articulate key themes and trends.
Preferred Qualifications, Capabilities, and Skills:
* Experience in Process and/or Continuous Improvement.
* Experience with Alteryx or Tableau desired.
* Prior experience in Business Management or Audit preferred.
* Cross-Functional Leadership with demonstrated ability to lead and collaborate across diverse teams and departments.
* Experience with data analysis, including advanced Excel capabilities, and use of other tools for data prepa...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:26
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Come join us if you want to create exceptional client experiences, improve operational efficiencies, and reduce risk through AI in global private bank.
As an Applied AI/ML Vice President within our dynamic team, you will utilize your quantitative, data science, and analytical skills to tackle complex problems.
Your role will involve collaborating with various teams to design, develop, evaluate, and execute data science and analytical solutions, all while maintaining a deep functional understanding of the business problem at hand.
Your responsibilities will also include data wrangling, data analysis, and modeling, which encompasses model selection and the creation of swift, applicable modeling solutions.
Job responsibilities
• Engaging with stakeholders and understanding business requirements,
• Developing AI/ML solutions to address impactful business needs,
• Working with other team members to productionize end-to-end AI/ML solutions,
• Engaging in research and development of innovative relevant solutions,
• Coaching other AI/ML team members towards both personal and professional success,
• Collaborating with other teams across the firm to attain the mission and vision of the team and the firm
Required qualifications, capabilities, and skills
• Advanced degree in analytical field (e.g., Data Science, Computer Science, Engineering, Applied Mathematics, Statistics, Data Analysis, Operations Research)
• Experience in the application of AI/ML to a relevant field
• Demonstrated practical experience in machine learning techniques, supervised, unsupervised, and semi-supervised.
• Strong experience in natural language processing (NLP) and its applications.
• Solid coding level in programming languages, like Python, R, and C++, with experience in leveraging available libraries, like Tensorflow, Keras, Pytorch, Scikit-learn, or others, to dedicated projects.
• Previous experience in working on Spark, Hive, and SQL,
Preferred qualifications, capabilities, and skills
• Financial service background
• PhD in one of the above disciplines with minimum 3 years of relevant experience or Master in one of the above disciplines with minimum 5 years of relevant work experience
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recogniti...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:22
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At J.P.
Morgan Wealth Management, we have an enthusiasm for helping our clients, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion
As an Unlicensed Investment Professional in J.P.
Morgan Wealth Management, you will have the opportunity to demonstrate customer obsessed behaviors when assisting our internal and external clients with their brokerage accounts, to help them reach their financial goals and dreams.
Additionally, you will see first-hand how our capital markets are impacted by local and global events in this fast-moving, dynamic industry.
Job Responsibilities
* Assist clients and prospects with brokerage accounts and uncover investment needs with a focus on delivering an exceptional client experience over the telephone
* Discuss Individual Retirement Accounts, such as Traditional and Roth IRAs
* Create business efficiency by focusing on answering calls quickly, identifying client needs, initiating trades in the capital markets, and completing service-oriented transaction
* Document all client interactions and meeting all regulatory requirements around these activities
Required qualifications, capabilities, and skills
* Strong compliance record in prior position(s) and ability to hold a registration in all 50 states
* Ability to create and foster strong partnerships with business partners, working independently as well as in a team environment
* Capacity to manage multiple priorities in a fast-paced environment and be adaptive to change
* Ability to diagnose and resolve client inquiries and requests as well as identify opportunities to deepen client relationships
Preferred qualifications, capabilities, and skills
* Bachelor's degree preferred or equivalent experience
* 2 years of relevant financial services or brokerage experience
* Flexibility, self-motivation, coachability, and passionate for helping people
* Excellent communication and customer service skills, ability to display a high level of professionalism, and ability to adapt conversations to meet the needs of a diverse client base
* Valid and active FINRA Securities Industry Essentials (SIE), Series 7, and 63 (or equivalent) is highly preferred
Additional information:
* Must be able to work onsite Monday through Friday from 8:30am - 5:00pm during training and/or licensing.
Following training, transition to a hybrid environment, where team members work in the office three days a week and work remote two days.
* Department is open the following hours: Monday-Friday 7 AM - 8 PM EST, Saturday 8 AM - 5 PM EST.
The working hours for this role will be assigned and may fall into any of the department operating hours.
Candidate may be required to work non-standard schedule (example: four 10 hour days vs.
five 8 hour days).
Chase is a leading financial services firm, helping nearly half of America's households and small...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:22
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
* Reading and speaking in both Spanish and English fluently is required for this role.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to in...
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Type: Permanent Location: Raleigh, US-NC
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:21
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If you are a proven leader, enjoy building relationships, and providing support to your team and clients, then a role as a Market Manager is for you.
As a Market Manager in Business Banking, you'll have an obsession for helping our clients, taking care of our employees, a strong commitment to diversity and inclusion, building relationships, and delivering extraordinary customer service.
Our Business Banking segment serves the banking needs of businesses with $1 million to $20 million in revenue.
The Market Manager will lead teams of Area Managers who manage Business Relationship Managers (BRM) in developing new business and deepening existing relationships to position Chase as the primary bank for our clients.
Job Responsibilities
* Oversee the Business Banking relationship development activities of an assigned market which consists of several teams of Area Managers who manage Business Relationship Managers in a geographic area
* Provide leadership, management, support, direction, and guidance to Area Managers and their teams in deepening existing client relationships and developing new business while focusing on relationship-building, client experience and risk management
* Manage performance of each team, holding all Area Managers accountable for achieving business priorities with a focus on client experience and risk management, and building, retaining, and developing diverse and inclusive teams of top talent
* Manage the market's revenue and profitability and monitor adherence to credit quality, regulatory requirements and risk protocols; utilize reporting and metrics to identify and respond to trends, opportunities, and issues; stay abreast of regional economic and business climate, political and competitive landscapes
* Coach Area Managers on leading their teams in relationship management, prospecting, profitability, client experience, and risk management; provide support and identify avenues to resolve non-routine business issues such as product pricing, loan structuring and sponsorship, client relationship challenges, and management issues
* Foster a One Chase, client-centric environment by building collaborative relationships at all levels within Business Banking and across lines of business - Chase Wealth Management, Home Lending, Branch Teams, Commercial Bank, Private Bank; promote partnership and teamwork within the market to ensure clients' business and personal financial needs are met; effectively manage conflicting interests, keeping client and business needs foremost
* Represent bank in a community leadership capacity such as regional non-profit boards
Required qualifications, capabilities, and skills
* Minimum of 10 years' experience in a business banking relationship management role with at least 5 years leading a team in producing consistent results with a focus on client experience and risk management
* Comprehensive knowledge of deposit and cash management products and serv...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:19
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Assume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability.
As a SeniorLead Site Reliability Engineerat JPMorgan Chase within theCommercial and Investment Bank Technology,youhold a leadership role in your team, demonstrate strong knowledge across multiple technical domains, and advise others on the technical and business issues facing them.
Take lead and conduct resiliency design reviews, break up complex problems into digestible work for other engineers, act as a technical lead for medium to large-sized products, and provide advice and mentoring to other engineers.
Job responsibilities
* Creates high quality designs, roadmaps, and program charters that are delivered by you or the engineers under your guidance
* Provides advice and mentoring to other engineers and acts as a key resource for technologists seeking advice on technical and business-related issues
* Demonstrates site reliability principles and practices every day and champions the adoption of site reliability throughout your team
* Collaborates with others to create and implement observability and reliability designs for complex systems that are robust, stable, and do not incur additional toil or technical debt
* Works toward becoming an expert on the applications and platforms in your remit while understanding their interdependencies and limitations
* Evolves and debug critical components of applications and platforms
* Employ AI-driven solutions to streamline processes and enhance operational efficiency.
* Utilize data-driven analytics and AI technologies to automate detection, diagnosis, resolution processes, elevate service levels and drive continuous improvement.
* Engage stakeholders to establish realistic service level objectives and error budgets, ensuring alignment with customer expectations.
* Exhibit advanced technical proficiency in one or more domains, proactively addressing technology-related bottlenecks.
* Serve as the primary contact during major incidents, demonstrating the ability to swiftly identify and resolve issues to prevent financial losses.
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Advanced knowledge in site reliability culture and principles with demonstrated ability to implement site reliability within an application or platform
* Advanced knowledge and experience in observability such as white and black box monitoring, service level objectives, alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc.
* Fluency in at least one programming language such as (e.g., Python, Java Spring Boot, .Net , etc.)
* Advanced knowledge of software applications and technical processes with considerabl...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:18
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and ex...
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Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2025-09-13 09:55:17
