-
Key Responsibilities
Business Analysis & Requirements Definition
• Lead the elicitation, analysis, refinement, and validation of business, functional, and non-functional requirements using recognised tools, techniques, and frameworks, ensuring clarity and traceability
• Produce professional, well-structured artefacts including user stories, process maps, business rules, acceptance criteria, data definitions, and future-state operating models
• Ensure all requirements reflect a strong Customer Focus, grounding solutions in real operational and customer need
• Demonstrate Accountability by ensuring requirements are testable, prioritised, and understood by delivery teams.
Process & Service Improvement
• Conduct comprehensive gap analyses and evaluate opportunities to streamline, automate, or modernise business processes
• Model current and future-state processes using BPMN 2.0 or equivalent standards
• Work collaboratively with operational teams to define value-driven improvements, promoting Innovation and continuous improvement
• Ensure solutions uphold Compassion and fairness for vulnerable populations, frontline staff, and service users.
Solution Shaping & Delivery Support
• Translate business needs into solution options, considering technical feasibility, service impact, and potential risks
• Partner with Product Owners, architects, and delivery leads to ensure designs reflect both business intent and user needs
• Support backlog prioritisation, sprint planning, and iterative refinement to foster Collaboration between business and technical teams
• Maintain Accountability for ensuring analysis outputs support predictable, high-quality delivery.
Change Management & Business Readiness
• Contribute to change impact assessments, stakeholder mapping, and business readiness planning, ensuring transitions are smooth and human-centred
• Work closely with change and communications teams to support effective engagement, applying Compassion and clarity when explaining impacts on colleagues and customers
• Help embed new processes and behaviours while respecting the diverse needs of teams and service users.
Data Analysis & Insight
• Perform qualitative and quantitative analysis to support evidence-based decision-making and business case development
• Support definition of KPIs, reporting requirements, user journeys, and performance measurement
• Ensure insights consider operational realities and maintain strong Customer Focus and fairness.
Stakeholder Engagement & Leadership
• Build strong, trusting relationships across business units, delivery teams, and leadership
• Facilitate workshops, playback sessions, and interviews with confidence, encouraging open dialogue, Respect, and psychological safety
• Manage tension, ambiguity, and competing viewpoints with professionalism and Compassion, ensuring alignment without compromising integrity
• Act as a role model for Collaboration, suppo...
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Type: Permanent Location: Boise, US-ID
Salary / Rate: Not Specified
Posted: 2026-04-21 08:01:43
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Key Responsibilities
Business Analysis & Requirements Definition
• Lead the elicitation, analysis, refinement, and validation of business, functional, and non-functional requirements using recognised tools, techniques, and frameworks, ensuring clarity and traceability
• Produce professional, well-structured artefacts including user stories, process maps, business rules, acceptance criteria, data definitions, and future-state operating models
• Ensure all requirements reflect a strong Customer Focus, grounding solutions in real operational and customer need
• Demonstrate Accountability by ensuring requirements are testable, prioritised, and understood by delivery teams.
Process & Service Improvement
• Conduct comprehensive gap analyses and evaluate opportunities to streamline, automate, or modernise business processes
• Model current and future-state processes using BPMN 2.0 or equivalent standards
• Work collaboratively with operational teams to define value-driven improvements, promoting Innovation and continuous improvement
• Ensure solutions uphold Compassion and fairness for vulnerable populations, frontline staff, and service users.
Solution Shaping & Delivery Support
• Translate business needs into solution options, considering technical feasibility, service impact, and potential risks
• Partner with Product Owners, architects, and delivery leads to ensure designs reflect both business intent and user needs
• Support backlog prioritisation, sprint planning, and iterative refinement to foster Collaboration between business and technical teams
• Maintain Accountability for ensuring analysis outputs support predictable, high-quality delivery.
Change Management & Business Readiness
• Contribute to change impact assessments, stakeholder mapping, and business readiness planning, ensuring transitions are smooth and human-centred
• Work closely with change and communications teams to support effective engagement, applying Compassion and clarity when explaining impacts on colleagues and customers
• Help embed new processes and behaviours while respecting the diverse needs of teams and service users.
Data Analysis & Insight
• Perform qualitative and quantitative analysis to support evidence-based decision-making and business case development
• Support definition of KPIs, reporting requirements, user journeys, and performance measurement
• Ensure insights consider operational realities and maintain strong Customer Focus and fairness.
Stakeholder Engagement & Leadership
• Build strong, trusting relationships across business units, delivery teams, and leadership
• Facilitate workshops, playback sessions, and interviews with confidence, encouraging open dialogue, Respect, and psychological safety
• Manage tension, ambiguity, and competing viewpoints with professionalism and Compassion, ensuring alignment without compromising integrity
• Act as a role model for Collaboration, suppo...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-04-21 08:01:42
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NHC HealthCare North Augusta - Registered Dietitian Nutritionist, RD $15,000 sign on Bonus
Salary Range: $68,000 - $78,000
Is your goal to have a long-term, meaningful career where dietitians are valued and appreciated and nutritional care is a must? Then NHC is for you!
NHC HealthCare North Augusta is looking for a Registered Dietitian to add to our team.
NHC is recognized nationwide as an innovator in the delivery of quality extended care services.
We are searching for a self-motivated dietitian who enjoys working with geriatrics and other healthcare patients.
Full or Part Time option available.
This position covers the clinical needs of our patients.
Involvement with foodservice and excellent customer service skills are a must! Some responsibilities in this role includes MDS assessments, quality assurance performance improvement process, and safety and sanitation reviews.
Experience:
* Prior experience in a healthcare setting is desired.
* Must be registered with the Commission on Dietetic Registration.
* New Grads encouraged to apply
Benefits We Offer:
* Competitive Wages!
* Insurance, 401K option with Company Match, Dental, Vision (All Optional)
* Flexible Schedule, Earn Time off, Sick Time, Family Sick time
* ServSafe Manager Courses Paid for by company
* Tuition Reimbursement including Gerontological Nutrition, CSG
* Fun, Fast Paced Work Environment
Apply today at nhccare.com/locations/north-augusta/ NHC is an Equal Opportunity Employer.
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Type: Permanent Location: North Augusta, US-SC
Salary / Rate: Not Specified
Posted: 2026-04-21 08:01:41
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Key Responsibilities
Business Analysis & Requirements Definition
• Lead the elicitation, analysis, refinement, and validation of business, functional, and non-functional requirements using recognised tools, techniques, and frameworks, ensuring clarity and traceability
• Produce professional, well-structured artefacts including user stories, process maps, business rules, acceptance criteria, data definitions, and future-state operating models
• Ensure all requirements reflect a strong Customer Focus, grounding solutions in real operational and customer need
• Demonstrate Accountability by ensuring requirements are testable, prioritised, and understood by delivery teams.
Process & Service Improvement
• Conduct comprehensive gap analyses and evaluate opportunities to streamline, automate, or modernise business processes
• Model current and future-state processes using BPMN 2.0 or equivalent standards
• Work collaboratively with operational teams to define value-driven improvements, promoting Innovation and continuous improvement
• Ensure solutions uphold Compassion and fairness for vulnerable populations, frontline staff, and service users.
Solution Shaping & Delivery Support
• Translate business needs into solution options, considering technical feasibility, service impact, and potential risks
• Partner with Product Owners, architects, and delivery leads to ensure designs reflect both business intent and user needs
• Support backlog prioritisation, sprint planning, and iterative refinement to foster Collaboration between business and technical teams
• Maintain Accountability for ensuring analysis outputs support predictable, high-quality delivery.
Change Management & Business Readiness
• Contribute to change impact assessments, stakeholder mapping, and business readiness planning, ensuring transitions are smooth and human-centred
• Work closely with change and communications teams to support effective engagement, applying Compassion and clarity when explaining impacts on colleagues and customers
• Help embed new processes and behaviours while respecting the diverse needs of teams and service users.
Data Analysis & Insight
• Perform qualitative and quantitative analysis to support evidence-based decision-making and business case development
• Support definition of KPIs, reporting requirements, user journeys, and performance measurement
• Ensure insights consider operational realities and maintain strong Customer Focus and fairness.
Stakeholder Engagement & Leadership
• Build strong, trusting relationships across business units, delivery teams, and leadership
• Facilitate workshops, playback sessions, and interviews with confidence, encouraging open dialogue, Respect, and psychological safety
• Manage tension, ambiguity, and competing viewpoints with professionalism and Compassion, ensuring alignment without compromising integrity
• Act as a role model for Collaboration, suppo...
....Read more...
Type: Permanent Location: Savannah, US-GA
Salary / Rate: Not Specified
Posted: 2026-04-21 08:01:40
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Full Time - HIM Coordinator - Behavioral Health Hospital
Knoxville Center for Behavioral Medicine - a comprehensive inpatient behavioral health facility.
Our center will provide acute behavioral health care and outpatient treatment to adults and geriatric adults who are in crisis from severe symptoms related to behavioral health and/or substance use disorder.
What You'll Do:
* Provide Health Information Management (HIM) services
* Ensure medical records meet federal, state, and facility guidelines
* Audit records for accuracy, timeliness, and compliance
* Maintain strict confidentiality and data security
* ICD & CPT coding processes as needed
What We're Looking For:
* High School Diploma required; Bachelor's in Health Information Administration preferred
* CCA, CPC, or CCS certification required
* 2 years supervising a medical records department preferred
* 1 year behavioral health experience preferred
* Strong communication, and organizational skills
Job Details:
* 64-bed acute inpatient setting
* IOP/PHP oversight
* Adult and Geriatric client population
* Behavioral Health and Addiction Treatment
* Acute intervention focus with short term stays
* Joint venture/Professional partnerships between NHC, Tennova and University of Tennessee - Knoxville
Knoxville Center for Behavioral Medicine: Mission and Vision
We are committed to improve the quality of life of our patients by delivering personalized behavioral health in a safe and supportive environment.
Our vision is to bring communities, families, and healthcare providers together to improve behavioral health, one patient at a time.
The Knoxville Center for Behavioral Medicine provides a comprehensive continuum of care for adults and geriatric patients with psychiatric, emotional, and addictive disorders We are pleased to partner with National Health Corporation (NHC), Tennova Healthcare, and The University of Tennessee Medical Center.
If you're detail-oriented, compliance-driven, and passionate about healthcare leadership, we'd love to hear from you!
Apply today and lead excellence in Health Information Management.
EOE
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Type: Permanent Location: Knoxville, US-TN
Salary / Rate: Not Specified
Posted: 2026-04-21 08:01:40
-
Key Responsibilities
Business Analysis & Requirements Definition
• Lead the elicitation, analysis, refinement, and validation of business, functional, and non-functional requirements using recognised tools, techniques, and frameworks, ensuring clarity and traceability
• Produce professional, well-structured artefacts including user stories, process maps, business rules, acceptance criteria, data definitions, and future-state operating models
• Ensure all requirements reflect a strong Customer Focus, grounding solutions in real operational and customer need
• Demonstrate Accountability by ensuring requirements are testable, prioritised, and understood by delivery teams.
Process & Service Improvement
• Conduct comprehensive gap analyses and evaluate opportunities to streamline, automate, or modernise business processes
• Model current and future-state processes using BPMN 2.0 or equivalent standards
• Work collaboratively with operational teams to define value-driven improvements, promoting Innovation and continuous improvement
• Ensure solutions uphold Compassion and fairness for vulnerable populations, frontline staff, and service users.
Solution Shaping & Delivery Support
• Translate business needs into solution options, considering technical feasibility, service impact, and potential risks
• Partner with Product Owners, architects, and delivery leads to ensure designs reflect both business intent and user needs
• Support backlog prioritisation, sprint planning, and iterative refinement to foster Collaboration between business and technical teams
• Maintain Accountability for ensuring analysis outputs support predictable, high-quality delivery.
Change Management & Business Readiness
• Contribute to change impact assessments, stakeholder mapping, and business readiness planning, ensuring transitions are smooth and human-centred
• Work closely with change and communications teams to support effective engagement, applying Compassion and clarity when explaining impacts on colleagues and customers
• Help embed new processes and behaviours while respecting the diverse needs of teams and service users.
Data Analysis & Insight
• Perform qualitative and quantitative analysis to support evidence-based decision-making and business case development
• Support definition of KPIs, reporting requirements, user journeys, and performance measurement
• Ensure insights consider operational realities and maintain strong Customer Focus and fairness.
Stakeholder Engagement & Leadership
• Build strong, trusting relationships across business units, delivery teams, and leadership
• Facilitate workshops, playback sessions, and interviews with confidence, encouraging open dialogue, Respect, and psychological safety
• Manage tension, ambiguity, and competing viewpoints with professionalism and Compassion, ensuring alignment without compromising integrity
• Act as a role model for Collaboration, suppo...
....Read more...
Type: Permanent Location: Tallahassee, US-FL
Salary / Rate: Not Specified
Posted: 2026-04-21 08:01:39
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Position: Staffing Coordinator
Must have at least one year of prior scheduling experience!
NHC HealthCare Glagow is looking for a Staffing Coordinator to join our team! The preferred candidate will have 1-year prior staffing and scheduling experience, be organized, able to work in a fast-paced environment, and have superior communication skills.
This candidate must also be flexible, caring, compassionate, and a team player.
Why NHC?
We offer a culture of recognition, empowerment, and fun.
At NHC, we are all partners (employees) in a family -oriented work atmosphere where growth and opportunities are promoted.
We provide competitive compensation with performance wage rate increases.
Work Schedule: Monday - Friday 8am-4:30p
Job Type: Full Time
Qualifications:
* Must be flexible, caring, compassionate, and be a team player
* Preferred prior staffing/ scheduling experience of 1 year
* Must be organized and have superior communication skills
* Knowledgeable in Microsoft Office
Benefits
Earned Time Off
Holiday Incentive Pay
Health, Dental, Vision, Disability and Life insurance
401k with generous company contributions
Competitive Pay
Tuition Reimbursement Opportunities
Advancement Opportunities
If you are interested in working for a leader in senior care and share NHC's values of honesty and integrity, please apply today and find out more about us at nhccare.com/locations/glasgow/
We look forward to talking with you!!
EOE
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Type: Permanent Location: Glasgow, US-KY
Salary / Rate: Not Specified
Posted: 2026-04-21 08:01:38
-
Key Responsibilities
Business Analysis & Requirements Definition
• Lead the elicitation, analysis, refinement, and validation of business, functional, and non-functional requirements using recognised tools, techniques, and frameworks, ensuring clarity and traceability
• Produce professional, well-structured artefacts including user stories, process maps, business rules, acceptance criteria, data definitions, and future-state operating models
• Ensure all requirements reflect a strong Customer Focus, grounding solutions in real operational and customer need
• Demonstrate Accountability by ensuring requirements are testable, prioritised, and understood by delivery teams.
Process & Service Improvement
• Conduct comprehensive gap analyses and evaluate opportunities to streamline, automate, or modernise business processes
• Model current and future-state processes using BPMN 2.0 or equivalent standards
• Work collaboratively with operational teams to define value-driven improvements, promoting Innovation and continuous improvement
• Ensure solutions uphold Compassion and fairness for vulnerable populations, frontline staff, and service users.
Solution Shaping & Delivery Support
• Translate business needs into solution options, considering technical feasibility, service impact, and potential risks
• Partner with Product Owners, architects, and delivery leads to ensure designs reflect both business intent and user needs
• Support backlog prioritisation, sprint planning, and iterative refinement to foster Collaboration between business and technical teams
• Maintain Accountability for ensuring analysis outputs support predictable, high-quality delivery.
Change Management & Business Readiness
• Contribute to change impact assessments, stakeholder mapping, and business readiness planning, ensuring transitions are smooth and human-centred
• Work closely with change and communications teams to support effective engagement, applying Compassion and clarity when explaining impacts on colleagues and customers
• Help embed new processes and behaviours while respecting the diverse needs of teams and service users.
Data Analysis & Insight
• Perform qualitative and quantitative analysis to support evidence-based decision-making and business case development
• Support definition of KPIs, reporting requirements, user journeys, and performance measurement
• Ensure insights consider operational realities and maintain strong Customer Focus and fairness.
Stakeholder Engagement & Leadership
• Build strong, trusting relationships across business units, delivery teams, and leadership
• Facilitate workshops, playback sessions, and interviews with confidence, encouraging open dialogue, Respect, and psychological safety
• Manage tension, ambiguity, and competing viewpoints with professionalism and Compassion, ensuring alignment without compromising integrity
• Act as a role model for Collaboration, suppo...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2026-04-21 08:01:37
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Laundry Partner Needed - NHC HealthCare Anderson, SC
First and Second Shift available
Pay: $12.00
NHC HealthCare Anderson is seeking a laundry partner who is able to deal tactfully and effectively with patients, families, fellow employees and visitors.
The qualified applicant for this position must be able to be on feet 7-8 hours a day, lift heavy objects and work with standard cleaning chemicals.
Duties include:
* operating facility washing machines and dryers effectively and in a safe manner
* washing, drying, folding, and hanging clothes and linens
* effectively handle chemicals in a safe manner
* routine safety checks of machines and dryers
* ability to work well with others
NHC offers health, dental, vision, life and disability insurance, a 401K with generous company match, paid time off and sick leave, and uniforms provided for full time employment.
NHC Anderson is located at 1501 E.
Greenville St., Anderson, SC 29621
If you are interested in working with a leading senior care company since 1971 and share our values of integrity, honesty and professionalism apply online.
EOE
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Type: Permanent Location: Anderson, US-SC
Salary / Rate: Not Specified
Posted: 2026-04-21 08:01:37
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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:
* Ability to handle stressful situations
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
* Current food handlers permit once employed
Desired Previous Job Experience
* Comparable Retail experience
* Second language (speaking...
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Type: Permanent Location: Burleson, US-TX
Salary / Rate: Not Specified
Posted: 2026-04-21 08:01:36
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Key Responsibilities
Business Analysis & Requirements Definition
• Lead the elicitation, analysis, refinement, and validation of business, functional, and non-functional requirements using recognised tools, techniques, and frameworks, ensuring clarity and traceability
• Produce professional, well-structured artefacts including user stories, process maps, business rules, acceptance criteria, data definitions, and future-state operating models
• Ensure all requirements reflect a strong Customer Focus, grounding solutions in real operational and customer need
• Demonstrate Accountability by ensuring requirements are testable, prioritised, and understood by delivery teams.
Process & Service Improvement
• Conduct comprehensive gap analyses and evaluate opportunities to streamline, automate, or modernise business processes
• Model current and future-state processes using BPMN 2.0 or equivalent standards
• Work collaboratively with operational teams to define value-driven improvements, promoting Innovation and continuous improvement
• Ensure solutions uphold Compassion and fairness for vulnerable populations, frontline staff, and service users.
Solution Shaping & Delivery Support
• Translate business needs into solution options, considering technical feasibility, service impact, and potential risks
• Partner with Product Owners, architects, and delivery leads to ensure designs reflect both business intent and user needs
• Support backlog prioritisation, sprint planning, and iterative refinement to foster Collaboration between business and technical teams
• Maintain Accountability for ensuring analysis outputs support predictable, high-quality delivery.
Change Management & Business Readiness
• Contribute to change impact assessments, stakeholder mapping, and business readiness planning, ensuring transitions are smooth and human-centred
• Work closely with change and communications teams to support effective engagement, applying Compassion and clarity when explaining impacts on colleagues and customers
• Help embed new processes and behaviours while respecting the diverse needs of teams and service users.
Data Analysis & Insight
• Perform qualitative and quantitative analysis to support evidence-based decision-making and business case development
• Support definition of KPIs, reporting requirements, user journeys, and performance measurement
• Ensure insights consider operational realities and maintain strong Customer Focus and fairness.
Stakeholder Engagement & Leadership
• Build strong, trusting relationships across business units, delivery teams, and leadership
• Facilitate workshops, playback sessions, and interviews with confidence, encouraging open dialogue, Respect, and psychological safety
• Manage tension, ambiguity, and competing viewpoints with professionalism and Compassion, ensuring alignment without compromising integrity
• Act as a role model for Collaboration, suppo...
....Read more...
Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2026-04-21 08:01:36
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Full-Time Cook - NHC HealthCare Pulaski, TN
Evening Shift - 10:30AM - 7:00PM
$12 - $16 Depending on Experience - $400 Sign On Bonus for Full Time
Ready to work where you're truly valued? Join a team that takes pride in quality, safety, and compassionate care.
At NHC HealthCare Pulaski, you'll be part of a community that depends on great people-and we're excited to add someone like you to our Food and Nutrition Services team.
We are seeking a Full-Time Lead Cook who is passionate about food, enjoys serving others, and thrives in a positive, fast-paced environment.
You will work closely with our Certified Dietary Manager and Registered Dietitian to help create meals that make our residents feel at home.
What We're Looking For
We're looking for a candidate who:
* Has a genuine interest in cooking and quality food presentation
* Enjoys working with seniors and healthcare patients
* Demonstrates strong customer service skills
* Is dependable, energetic, and eager to learn
* Values teamwork and professionalism
Why You'll Love Working Here
We offer benefits designed to help you grow your career and enjoy your work:
* Competitive pay
* Optional Insurance, 401(k), ESOP, Dental, and Vision
* Flexible scheduling
* Paid ServSafe Manager training with bonus
* Paid culinary and sanitation training for professional development
* Tuition reimbursement for the Certified Dietary Manager (CDM) course
* Supportive and fast-paced team environment
Location
NHC HealthCare Pulaski
993 E College St
Pulaski, TN 38478
Don't miss the opportunity to build a rewarding career with a team that feels like family.
Apply today and become a valued part of NHC HealthCare Pulaski.
EOE
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Type: Permanent Location: Pulaski, US-TN
Salary / Rate: Not Specified
Posted: 2026-04-21 08:01:35
-
Key Responsibilities
Business Analysis & Requirements Definition
• Lead the elicitation, analysis, refinement, and validation of business, functional, and non-functional requirements using recognised tools, techniques, and frameworks, ensuring clarity and traceability
• Produce professional, well-structured artefacts including user stories, process maps, business rules, acceptance criteria, data definitions, and future-state operating models
• Ensure all requirements reflect a strong Customer Focus, grounding solutions in real operational and customer need
• Demonstrate Accountability by ensuring requirements are testable, prioritised, and understood by delivery teams.
Process & Service Improvement
• Conduct comprehensive gap analyses and evaluate opportunities to streamline, automate, or modernise business processes
• Model current and future-state processes using BPMN 2.0 or equivalent standards
• Work collaboratively with operational teams to define value-driven improvements, promoting Innovation and continuous improvement
• Ensure solutions uphold Compassion and fairness for vulnerable populations, frontline staff, and service users.
Solution Shaping & Delivery Support
• Translate business needs into solution options, considering technical feasibility, service impact, and potential risks
• Partner with Product Owners, architects, and delivery leads to ensure designs reflect both business intent and user needs
• Support backlog prioritisation, sprint planning, and iterative refinement to foster Collaboration between business and technical teams
• Maintain Accountability for ensuring analysis outputs support predictable, high-quality delivery.
Change Management & Business Readiness
• Contribute to change impact assessments, stakeholder mapping, and business readiness planning, ensuring transitions are smooth and human-centred
• Work closely with change and communications teams to support effective engagement, applying Compassion and clarity when explaining impacts on colleagues and customers
• Help embed new processes and behaviours while respecting the diverse needs of teams and service users.
Data Analysis & Insight
• Perform qualitative and quantitative analysis to support evidence-based decision-making and business case development
• Support definition of KPIs, reporting requirements, user journeys, and performance measurement
• Ensure insights consider operational realities and maintain strong Customer Focus and fairness.
Stakeholder Engagement & Leadership
• Build strong, trusting relationships across business units, delivery teams, and leadership
• Facilitate workshops, playback sessions, and interviews with confidence, encouraging open dialogue, Respect, and psychological safety
• Manage tension, ambiguity, and competing viewpoints with professionalism and Compassion, ensuring alignment without compromising integrity
• Act as a role model for Collaboration, suppo...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-04-21 08:01:34
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Registered Nurse (RN) - $5,000 SIGN-ON BONUS for Full-Time.
$2,500 SIGN-ON BONUS for Part-Time
ELEVATE Your Nursing Career with Heartland!
Are you ready to make a real impact in healthcare? At NHC Heartland, we're committed to creating a supportive and rewarding environment where you can thrive.
Join a team that values your expertise, rewards your dedication, and empowers you to provide exceptional patient care.
Get Paid Your Way! Experience the freedom of financial flexibility with OnShift Wallet - access up to 50% of your earned wages instantly, anytime, anywhere.
Your Role: Do you have the heart to serve others and the skills to lead in nursing? As an RN at Heartland, you'll connect with patients and families, ensuring they receive personalized and compassionate care in a family-oriented atmosphere.
You'll also enjoy opportunities to use your comprehensive nursing tools and advance your career.
Work Schedule: 12-hour shifts.
7pm-7am
Pay: Up to $45.00/hour (Based on years of experience).
Ask about shift diff and ask about our no paid leave status for the opportunity to earn more $$.
Job Type: Full-Time
Why Join Us? Our competitive benefits package includes:
* Flexible Schedules: Customize your shifts to fit your life.
* Block Scheduling Available: Enjoy predictability and stability.
* Bonuses for Overtime: Get rewarded for going the extra mile.
* Generous Paid Time Off: Vacation, holidays, and personal days included.
* Comprehensive Health Coverage: Medical, dental, vision, and life insurance.
* Tuition Reimbursement: Advance your education with our support.
* Advancement Opportunities: Your career growth is our priority.
* Patient Ratios You Can Feel Good About: Focus on quality care.
* 401(k) with Generous Contributions: Plan for your future.
Qualifications:
* Active Tennessee RN Nursing License (we also welcome GNs and GPNs!)
* Commitment to providing high-quality, compassionate care.
RN Position Highlights:
* Maintain clinical competency through integrated nursing knowledge, skills, leadership, and communication.
* Utilize the nursing process for assessment, planning, and implementing care.
* Organize and prioritize workflow to meet patient care needs effectively.
* Adhere to current nursing standards of practice and regulations.
* Foster continuous quality improvement with problem-solving skills.
* Demonstrate compassion, positivity, and teamwork in all aspects of care.
Location: Heartland 3025 Fernbrook Lane, Nashville, TN 37214
Why NHC Heartland?
* A supportive and inclusive environment where your contributions matter.
* Opportunities to grow personally and professionally.
* A mission-driven organization that prioritizes patient care and community well-being.
About NHC: National HealthCare Corporation is a nationally recognized leader in senior care, known for innovation and quality.
At Heartland, we embrace a culture of co...
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Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2026-04-21 08:01:34
-
Why NHC? At NHC, we "Put our Heart in Everything We Do!" We take pride in working together as a team in our family-oriented work environment.
We provide a culture of excellence, recognition, empowerment, and fun.
We offer professional growth opportunities along with competitive compensation wage increases based on performance.
If you want this experience in your career, apply today!
Position: Director of Nursing, RN
Job Type: Full Time
Experience:
* Must be an RN (Registered Nurse) and currently licensed in Tennessee
* Must have professional experience in the practice of geriatrics, nursing administration, and other related areas
* Must be caring, compassionate, have a positive attitude and be a team player
* Prior experience as a DON preferred, but not required
* MUST have Long Term Care experience
Benefits we offer:Flexible Schedule
Competitive Pay & Holiday Incentive Pay Earned Time Off
Health, Dental, Vision, Disability and Life insurance
Uniforms
401k with generous company contributions
Tuition Reimbursement Opportunities
Advancement Opportunities
DON Position Highlights:
* Is responsible for maintaining clinical competency as evidenced by application integrated nursing knowledge and skills, leadership, and communication skills.
* Utilized the nursing process in assessment, planning, and implementing care.
* Exhibits organizational ability related to workflow, prioritizing to meet patient care needs.
* Practices continuous quality improvement thinking and problem-solving skills
JOB KNOWLEDGE AND CAPABILITIES:
* Is responsible for maintaining clinical competency as evidenced by application integrated nursing knowledge and skills, leadership and communication skills.
* Utilized the nursing process in assessment, planning and implementing care.
* Exhibits organizational ability related to work flow, prioritizing to meet patient care needs.
* Practices continuous quality improvement thinking and problem solving skills.
QUALITY MANAGEMENT:
* Maintains a system to insure knowledge of patient status (such as: makes daily rounds of all patients).
* Coordinates and implements Patient Care Plan conferences (or have working knowledge of process if delegated)
* Develops and implements a rehabilitative nursing program to assist patients to reach maximum level of functioning.
* Monitors to see that treatments and medications are administered as ordered
* Participates in conferences with patients and families
* Monitors to see that there is accurate and adequate documentation in the medical records
* Coordinates or is responsible for assuring accurate and timely completion of Patient Assessment (MDS) forms.
* Reviews and takes action when indicated by Patient Assessment (MDS) reports
* Plans and encourages participation in in-service and continuing education for all levels of nursing personnel (including CNA training program)
* Is an...
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Type: Permanent Location: Glasgow, US-KY
Salary / Rate: Not Specified
Posted: 2026-04-21 08:01:33
-
Key Responsibilities
Business Analysis & Requirements Definition
• Lead the elicitation, analysis, refinement, and validation of business, functional, and non-functional requirements using recognised tools, techniques, and frameworks, ensuring clarity and traceability
• Produce professional, well-structured artefacts including user stories, process maps, business rules, acceptance criteria, data definitions, and future-state operating models
• Ensure all requirements reflect a strong Customer Focus, grounding solutions in real operational and customer need
• Demonstrate Accountability by ensuring requirements are testable, prioritised, and understood by delivery teams.
Process & Service Improvement
• Conduct comprehensive gap analyses and evaluate opportunities to streamline, automate, or modernise business processes
• Model current and future-state processes using BPMN 2.0 or equivalent standards
• Work collaboratively with operational teams to define value-driven improvements, promoting Innovation and continuous improvement
• Ensure solutions uphold Compassion and fairness for vulnerable populations, frontline staff, and service users.
Solution Shaping & Delivery Support
• Translate business needs into solution options, considering technical feasibility, service impact, and potential risks
• Partner with Product Owners, architects, and delivery leads to ensure designs reflect both business intent and user needs
• Support backlog prioritisation, sprint planning, and iterative refinement to foster Collaboration between business and technical teams
• Maintain Accountability for ensuring analysis outputs support predictable, high-quality delivery.
Change Management & Business Readiness
• Contribute to change impact assessments, stakeholder mapping, and business readiness planning, ensuring transitions are smooth and human-centred
• Work closely with change and communications teams to support effective engagement, applying Compassion and clarity when explaining impacts on colleagues and customers
• Help embed new processes and behaviours while respecting the diverse needs of teams and service users.
Data Analysis & Insight
• Perform qualitative and quantitative analysis to support evidence-based decision-making and business case development
• Support definition of KPIs, reporting requirements, user journeys, and performance measurement
• Ensure insights consider operational realities and maintain strong Customer Focus and fairness.
Stakeholder Engagement & Leadership
• Build strong, trusting relationships across business units, delivery teams, and leadership
• Facilitate workshops, playback sessions, and interviews with confidence, encouraging open dialogue, Respect, and psychological safety
• Manage tension, ambiguity, and competing viewpoints with professionalism and Compassion, ensuring alignment without compromising integrity
• Act as a role model for Collaboration, suppo...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2026-04-21 08:01:33
-
Key Responsibilities
Business Analysis & Requirements Definition
• Lead the elicitation, analysis, refinement, and validation of business, functional, and non-functional requirements using recognised tools, techniques, and frameworks, ensuring clarity and traceability
• Produce professional, well-structured artefacts including user stories, process maps, business rules, acceptance criteria, data definitions, and future-state operating models
• Ensure all requirements reflect a strong Customer Focus, grounding solutions in real operational and customer need
• Demonstrate Accountability by ensuring requirements are testable, prioritised, and understood by delivery teams.
Process & Service Improvement
• Conduct comprehensive gap analyses and evaluate opportunities to streamline, automate, or modernise business processes
• Model current and future-state processes using BPMN 2.0 or equivalent standards
• Work collaboratively with operational teams to define value-driven improvements, promoting Innovation and continuous improvement
• Ensure solutions uphold Compassion and fairness for vulnerable populations, frontline staff, and service users.
Solution Shaping & Delivery Support
• Translate business needs into solution options, considering technical feasibility, service impact, and potential risks
• Partner with Product Owners, architects, and delivery leads to ensure designs reflect both business intent and user needs
• Support backlog prioritisation, sprint planning, and iterative refinement to foster Collaboration between business and technical teams
• Maintain Accountability for ensuring analysis outputs support predictable, high-quality delivery.
Change Management & Business Readiness
• Contribute to change impact assessments, stakeholder mapping, and business readiness planning, ensuring transitions are smooth and human-centred
• Work closely with change and communications teams to support effective engagement, applying Compassion and clarity when explaining impacts on colleagues and customers
• Help embed new processes and behaviours while respecting the diverse needs of teams and service users.
Data Analysis & Insight
• Perform qualitative and quantitative analysis to support evidence-based decision-making and business case development
• Support definition of KPIs, reporting requirements, user journeys, and performance measurement
• Ensure insights consider operational realities and maintain strong Customer Focus and fairness.
Stakeholder Engagement & Leadership
• Build strong, trusting relationships across business units, delivery teams, and leadership
• Facilitate workshops, playback sessions, and interviews with confidence, encouraging open dialogue, Respect, and psychological safety
• Manage tension, ambiguity, and competing viewpoints with professionalism and Compassion, ensuring alignment without compromising integrity
• Act as a role model for Collaboration, suppo...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: Not Specified
Posted: 2026-04-21 08:01:32
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Position: Hospitality Aides
Pay: Depending On Experience
Are you looking to have fun in a work environment where you can make a difference in the lives of others? Come join our Hospitality Team! NHC fosters an environment of teamwork and provides opportunities to showcase your hospitality skills in a healthcare setting.
A hospitality ambassador is vital to help ensure our residents are happy and assist our partners with caring for the most vulnerable members of our society.
Position Highlights
* Assisting dementia patients with behaviors
* Sitting with patient one to one or in small groups
* Passing water
* Assist dependent dinners with meals
* Helping with other minor tasks, such as assisting residents with filling out weekly menus etc...
* Accompanying residents to activities and/or for scheduled appointments
* Other tasks assigned by designated staff
* Talking with residents and getting to know them
Why NHC HealthCare Bluffton?We offer a culture of recognition, empowerment, and fun.
At NHC, we are all partners (employees) in a family - oriented work atmosphere where growth and opportunities are promoted.
We provide competitive compensation with performance wage rate increases.
Experience
-Show a desire to learn and help others
-Be compassionate, hardworking, and empathetic
-Must be flexible, be a team player, and have a positive attitude.
BenefitsEarned Time Off Holiday Incentive PayHealth, Dental, Vision, Disability and Life insurance401k with generous company contributionsFlexible ScheduleUniformsTuition Reimbursement OpportunitiesAdvancement OpportunitiesNo Late Nights
NHC HealthCare Bluffton is located at 3039 Okatie Highway, Bluffton, SC 29909
If you are interested in joining a leading senior care company and share our values of honesty, integrity and professionalism, apply on line at nhccare.com/locations/bluffton/
EOE
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Type: Permanent Location: Bluffton, US-SC
Salary / Rate: Not Specified
Posted: 2026-04-21 08:01:31
-
Key Responsibilities
Business Analysis & Requirements Definition
• Lead the elicitation, analysis, refinement, and validation of business, functional, and non-functional requirements using recognised tools, techniques, and frameworks, ensuring clarity and traceability
• Produce professional, well-structured artefacts including user stories, process maps, business rules, acceptance criteria, data definitions, and future-state operating models
• Ensure all requirements reflect a strong Customer Focus, grounding solutions in real operational and customer need
• Demonstrate Accountability by ensuring requirements are testable, prioritised, and understood by delivery teams.
Process & Service Improvement
• Conduct comprehensive gap analyses and evaluate opportunities to streamline, automate, or modernise business processes
• Model current and future-state processes using BPMN 2.0 or equivalent standards
• Work collaboratively with operational teams to define value-driven improvements, promoting Innovation and continuous improvement
• Ensure solutions uphold Compassion and fairness for vulnerable populations, frontline staff, and service users.
Solution Shaping & Delivery Support
• Translate business needs into solution options, considering technical feasibility, service impact, and potential risks
• Partner with Product Owners, architects, and delivery leads to ensure designs reflect both business intent and user needs
• Support backlog prioritisation, sprint planning, and iterative refinement to foster Collaboration between business and technical teams
• Maintain Accountability for ensuring analysis outputs support predictable, high-quality delivery.
Change Management & Business Readiness
• Contribute to change impact assessments, stakeholder mapping, and business readiness planning, ensuring transitions are smooth and human-centred
• Work closely with change and communications teams to support effective engagement, applying Compassion and clarity when explaining impacts on colleagues and customers
• Help embed new processes and behaviours while respecting the diverse needs of teams and service users.
Data Analysis & Insight
• Perform qualitative and quantitative analysis to support evidence-based decision-making and business case development
• Support definition of KPIs, reporting requirements, user journeys, and performance measurement
• Ensure insights consider operational realities and maintain strong Customer Focus and fairness.
Stakeholder Engagement & Leadership
• Build strong, trusting relationships across business units, delivery teams, and leadership
• Facilitate workshops, playback sessions, and interviews with confidence, encouraging open dialogue, Respect, and psychological safety
• Manage tension, ambiguity, and competing viewpoints with professionalism and Compassion, ensuring alignment without compromising integrity
• Act as a role model for Collaboration, suppo...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2026-04-21 08:01:31
-
Licensed Practical Nurses (LPN)/ Registered Nurse (RN) needed in the South Carolina Low Country!
Full and Part time opportunities
NHC HealthCare Bluffton, a 120 bed skilled and long term care facility located near Hilton Head, SC is in need of a Licensed Practical Nurse/ RN to join their team of caring professionals.
The qualified LPN/RN for this position must be a graduate from a nursing program accredited by the state of SC and maintain a current unencumbered license to practice in South Carolina.
Responsibilities include working with the interdisciplinary care team to assure accurate patient assessment and development of individualized plans of care, maintaining open and ongoing communication with patients and families, assuring that appropriate nursing care is being provided, assisting with meds and treatments as needed and other patient care duties as assigned.
NHC offers an excellent compensation and benefit package for LPNs and RN's including health, dental, vision, life and disability insurance, a generous 401k match, continuing education assistance, paid time off and more.
Part time employment offers optional dental and vision insurance, with a 401k.
NHC HealthCare Parklane is located at 3039 Okatie Hwy, Okatie, SC 29909
If you are a LPN/RN interested in joining a leading senior care company and share our values of honesty, integrity and professionalism, apply on line at nhccare.com/careers
EOE
Keywords: LPN, Licensed Practical Nurse, Registered Nurse
....Read more...
Type: Permanent Location: Bluffton, US-SC
Salary / Rate: Not Specified
Posted: 2026-04-21 08:01:30
-
Key Responsibilities
Business Analysis & Requirements Definition
• Lead the elicitation, analysis, refinement, and validation of business, functional, and non-functional requirements using recognised tools, techniques, and frameworks, ensuring clarity and traceability
• Produce professional, well-structured artefacts including user stories, process maps, business rules, acceptance criteria, data definitions, and future-state operating models
• Ensure all requirements reflect a strong Customer Focus, grounding solutions in real operational and customer need
• Demonstrate Accountability by ensuring requirements are testable, prioritised, and understood by delivery teams.
Process & Service Improvement
• Conduct comprehensive gap analyses and evaluate opportunities to streamline, automate, or modernise business processes
• Model current and future-state processes using BPMN 2.0 or equivalent standards
• Work collaboratively with operational teams to define value-driven improvements, promoting Innovation and continuous improvement
• Ensure solutions uphold Compassion and fairness for vulnerable populations, frontline staff, and service users.
Solution Shaping & Delivery Support
• Translate business needs into solution options, considering technical feasibility, service impact, and potential risks
• Partner with Product Owners, architects, and delivery leads to ensure designs reflect both business intent and user needs
• Support backlog prioritisation, sprint planning, and iterative refinement to foster Collaboration between business and technical teams
• Maintain Accountability for ensuring analysis outputs support predictable, high-quality delivery.
Change Management & Business Readiness
• Contribute to change impact assessments, stakeholder mapping, and business readiness planning, ensuring transitions are smooth and human-centred
• Work closely with change and communications teams to support effective engagement, applying Compassion and clarity when explaining impacts on colleagues and customers
• Help embed new processes and behaviours while respecting the diverse needs of teams and service users.
Data Analysis & Insight
• Perform qualitative and quantitative analysis to support evidence-based decision-making and business case development
• Support definition of KPIs, reporting requirements, user journeys, and performance measurement
• Ensure insights consider operational realities and maintain strong Customer Focus and fairness.
Stakeholder Engagement & Leadership
• Build strong, trusting relationships across business units, delivery teams, and leadership
• Facilitate workshops, playback sessions, and interviews with confidence, encouraging open dialogue, Respect, and psychological safety
• Manage tension, ambiguity, and competing viewpoints with professionalism and Compassion, ensuring alignment without compromising integrity
• Act as a role model for Collaboration, suppo...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-04-21 08:01:29
-
RN, Charge Nurse for NHC HealthCare Bluffton
The RN/LPN Charge Nurse supervises CNA and staff nurses on the unit and oversees all patient care.
Qualifications:
* Long term care experience preferred
* Graduate from an accredited nursing program
* Current South Carolina Registered Nurse (RN) license
* Compact License
* Minimum of 2 years of nursing experience with geriatric patients'
* Exhibits leadership skills
Position Highlights:
* Working with the interdisciplinary care team, to assure accurate patient assessment and development/revision of individualized plans of care.
* Maintains open and ongoing communication with patients and families, providing opportunity and encouragement to participate in decision making.
* Assuring that appropriate nursing care is provided
* Assisting with medications and treatments with flexibility to work med cart and provide patient care
* Supervise and coaching of nurses and other nursing partners
* Participating in various meetings including family care plans daily and monthly
* Completing admission assessments and scheduling followup appointments
* Perform other duties as assigned by the Director of Nursing
NHC HealthCare Bluffton offers a competitive compensation package for full time employment including health, dental, vision, life, disability insurance, uniforms, paid time off, 401 (k) with generous company match, stock options, and more.
National HealthCare Corporation is recognized nationwide as an innovator in the delivery of quality care.
Our goal is to provide a full range of extended care services, designed to maximize the well-being and independence of patients of all ages.
We are dedicated to meeting patient needs through an interdisciplinary approach combining compassionate care with cost-effective health care services.
The NHC environment is one of encouragement and challenge ...
innovation and improvement ...
teamwork and collaboration ...
and honesty and integrity.
All NHC employees are committed as partners, not only to the health of our patients, but to the well-being of the communities we serve.
If you are interested in working for a leader in senior care and share NHC's values of honesty and integrity, please apply today and find out more about us at nhccare.com/locations/bluffton/
We look forward to talking with you!!
EOE
....Read more...
Type: Permanent Location: Bluffton, US-SC
Salary / Rate: Not Specified
Posted: 2026-04-21 08:01:29
-
Key Responsibilities
Business Analysis & Requirements Definition
• Lead the elicitation, analysis, refinement, and validation of business, functional, and non-functional requirements using recognised tools, techniques, and frameworks, ensuring clarity and traceability
• Produce professional, well-structured artefacts including user stories, process maps, business rules, acceptance criteria, data definitions, and future-state operating models
• Ensure all requirements reflect a strong Customer Focus, grounding solutions in real operational and customer need
• Demonstrate Accountability by ensuring requirements are testable, prioritised, and understood by delivery teams.
Process & Service Improvement
• Conduct comprehensive gap analyses and evaluate opportunities to streamline, automate, or modernise business processes
• Model current and future-state processes using BPMN 2.0 or equivalent standards
• Work collaboratively with operational teams to define value-driven improvements, promoting Innovation and continuous improvement
• Ensure solutions uphold Compassion and fairness for vulnerable populations, frontline staff, and service users.
Solution Shaping & Delivery Support
• Translate business needs into solution options, considering technical feasibility, service impact, and potential risks
• Partner with Product Owners, architects, and delivery leads to ensure designs reflect both business intent and user needs
• Support backlog prioritisation, sprint planning, and iterative refinement to foster Collaboration between business and technical teams
• Maintain Accountability for ensuring analysis outputs support predictable, high-quality delivery.
Change Management & Business Readiness
• Contribute to change impact assessments, stakeholder mapping, and business readiness planning, ensuring transitions are smooth and human-centred
• Work closely with change and communications teams to support effective engagement, applying Compassion and clarity when explaining impacts on colleagues and customers
• Help embed new processes and behaviours while respecting the diverse needs of teams and service users.
Data Analysis & Insight
• Perform qualitative and quantitative analysis to support evidence-based decision-making and business case development
• Support definition of KPIs, reporting requirements, user journeys, and performance measurement
• Ensure insights consider operational realities and maintain strong Customer Focus and fairness.
Stakeholder Engagement & Leadership
• Build strong, trusting relationships across business units, delivery teams, and leadership
• Facilitate workshops, playback sessions, and interviews with confidence, encouraging open dialogue, Respect, and psychological safety
• Manage tension, ambiguity, and competing viewpoints with professionalism and Compassion, ensuring alignment without compromising integrity
• Act as a role model for Collaboration, suppo...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2026-04-21 08:01:28
-
REGISTERED NURSES needed in the South Carolina Low Country!
Full and Part Time Positions available
NHC HealthCare Bluffton, a 120 bed skilled and long term care facility near Hilton Head, is in need of Registered Nurses to join their team of caring professionals.
The qualified RN for this position must be a graduate from a nursing program accredited by the state of SC and maintain a current unencumbered license to practice in the state.
Responsibilities include working with the interdisciplinary care team to assure accurate patient assessment and development of individualized plans of care, maintaining open and ongoing communication with patients and families, assuring that appropriate nursing care is being provided, assisting with meds and treatments as needed and other patient care duties as assigned.
NHC offers an excellent compensation and benefit package for RNs including health, dental, vision, life and disability insurance, a generous 401k match, continuing education assistance, paid time off and more.
Part time employment offers an option for dental and vision insurance and a 401k.
NHC HealthCare is located at 3039 Okatie Hwy, Okatie, South Carolina
If you are an RN interested in joining a leading senior care company and share our values of honesty, integrity and professionalism, apply on line at nhccare.com/careers
EOE
....Read more...
Type: Permanent Location: Bluffton, US-SC
Salary / Rate: Not Specified
Posted: 2026-04-21 08:01:28
-
Key Responsibilities
Business Analysis & Requirements Definition
• Lead the elicitation, analysis, refinement, and validation of business, functional, and non-functional requirements using recognised tools, techniques, and frameworks, ensuring clarity and traceability
• Produce professional, well-structured artefacts including user stories, process maps, business rules, acceptance criteria, data definitions, and future-state operating models
• Ensure all requirements reflect a strong Customer Focus, grounding solutions in real operational and customer need
• Demonstrate Accountability by ensuring requirements are testable, prioritised, and understood by delivery teams.
Process & Service Improvement
• Conduct comprehensive gap analyses and evaluate opportunities to streamline, automate, or modernise business processes
• Model current and future-state processes using BPMN 2.0 or equivalent standards
• Work collaboratively with operational teams to define value-driven improvements, promoting Innovation and continuous improvement
• Ensure solutions uphold Compassion and fairness for vulnerable populations, frontline staff, and service users.
Solution Shaping & Delivery Support
• Translate business needs into solution options, considering technical feasibility, service impact, and potential risks
• Partner with Product Owners, architects, and delivery leads to ensure designs reflect both business intent and user needs
• Support backlog prioritisation, sprint planning, and iterative refinement to foster Collaboration between business and technical teams
• Maintain Accountability for ensuring analysis outputs support predictable, high-quality delivery.
Change Management & Business Readiness
• Contribute to change impact assessments, stakeholder mapping, and business readiness planning, ensuring transitions are smooth and human-centred
• Work closely with change and communications teams to support effective engagement, applying Compassion and clarity when explaining impacts on colleagues and customers
• Help embed new processes and behaviours while respecting the diverse needs of teams and service users.
Data Analysis & Insight
• Perform qualitative and quantitative analysis to support evidence-based decision-making and business case development
• Support definition of KPIs, reporting requirements, user journeys, and performance measurement
• Ensure insights consider operational realities and maintain strong Customer Focus and fairness.
Stakeholder Engagement & Leadership
• Build strong, trusting relationships across business units, delivery teams, and leadership
• Facilitate workshops, playback sessions, and interviews with confidence, encouraging open dialogue, Respect, and psychological safety
• Manage tension, ambiguity, and competing viewpoints with professionalism and Compassion, ensuring alignment without compromising integrity
• Act as a role model for Collaboration, suppo...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-04-21 08:01:27