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Key Responsibilities
Business Analysis & Requirements Definition
• Lead the elicitation, analysis, refinement, and validation of business, functional, and non-functional requirements using recognised tools, techniques, and frameworks, ensuring clarity and traceability
• Produce professional, well-structured artefacts including user stories, process maps, business rules, acceptance criteria, data definitions, and future-state operating models
• Ensure all requirements reflect a strong Customer Focus, grounding solutions in real operational and customer need
• Demonstrate Accountability by ensuring requirements are testable, prioritised, and understood by delivery teams.
Process & Service Improvement
• Conduct comprehensive gap analyses and evaluate opportunities to streamline, automate, or modernise business processes
• Model current and future-state processes using BPMN 2.0 or equivalent standards
• Work collaboratively with operational teams to define value-driven improvements, promoting Innovation and continuous improvement
• Ensure solutions uphold Compassion and fairness for vulnerable populations, frontline staff, and service users.
Solution Shaping & Delivery Support
• Translate business needs into solution options, considering technical feasibility, service impact, and potential risks
• Partner with Product Owners, architects, and delivery leads to ensure designs reflect both business intent and user needs
• Support backlog prioritisation, sprint planning, and iterative refinement to foster Collaboration between business and technical teams
• Maintain Accountability for ensuring analysis outputs support predictable, high-quality delivery.
Change Management & Business Readiness
• Contribute to change impact assessments, stakeholder mapping, and business readiness planning, ensuring transitions are smooth and human-centred
• Work closely with change and communications teams to support effective engagement, applying Compassion and clarity when explaining impacts on colleagues and customers
• Help embed new processes and behaviours while respecting the diverse needs of teams and service users.
Data Analysis & Insight
• Perform qualitative and quantitative analysis to support evidence-based decision-making and business case development
• Support definition of KPIs, reporting requirements, user journeys, and performance measurement
• Ensure insights consider operational realities and maintain strong Customer Focus and fairness.
Stakeholder Engagement & Leadership
• Build strong, trusting relationships across business units, delivery teams, and leadership
• Facilitate workshops, playback sessions, and interviews with confidence, encouraging open dialogue, Respect, and psychological safety
• Manage tension, ambiguity, and competing viewpoints with professionalism and Compassion, ensuring alignment without compromising integrity
• Act as a role model for Collaboration, suppo...
....Read more...
Type: Permanent Location: Charlotte, US-NC
Salary / Rate: Not Specified
Posted: 2026-04-21 08:02:45
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Key Responsibilities
Business Analysis & Requirements Definition
• Lead the elicitation, analysis, refinement, and validation of business, functional, and non-functional requirements using recognised tools, techniques, and frameworks, ensuring clarity and traceability
• Produce professional, well-structured artefacts including user stories, process maps, business rules, acceptance criteria, data definitions, and future-state operating models
• Ensure all requirements reflect a strong Customer Focus, grounding solutions in real operational and customer need
• Demonstrate Accountability by ensuring requirements are testable, prioritised, and understood by delivery teams.
Process & Service Improvement
• Conduct comprehensive gap analyses and evaluate opportunities to streamline, automate, or modernise business processes
• Model current and future-state processes using BPMN 2.0 or equivalent standards
• Work collaboratively with operational teams to define value-driven improvements, promoting Innovation and continuous improvement
• Ensure solutions uphold Compassion and fairness for vulnerable populations, frontline staff, and service users.
Solution Shaping & Delivery Support
• Translate business needs into solution options, considering technical feasibility, service impact, and potential risks
• Partner with Product Owners, architects, and delivery leads to ensure designs reflect both business intent and user needs
• Support backlog prioritisation, sprint planning, and iterative refinement to foster Collaboration between business and technical teams
• Maintain Accountability for ensuring analysis outputs support predictable, high-quality delivery.
Change Management & Business Readiness
• Contribute to change impact assessments, stakeholder mapping, and business readiness planning, ensuring transitions are smooth and human-centred
• Work closely with change and communications teams to support effective engagement, applying Compassion and clarity when explaining impacts on colleagues and customers
• Help embed new processes and behaviours while respecting the diverse needs of teams and service users.
Data Analysis & Insight
• Perform qualitative and quantitative analysis to support evidence-based decision-making and business case development
• Support definition of KPIs, reporting requirements, user journeys, and performance measurement
• Ensure insights consider operational realities and maintain strong Customer Focus and fairness.
Stakeholder Engagement & Leadership
• Build strong, trusting relationships across business units, delivery teams, and leadership
• Facilitate workshops, playback sessions, and interviews with confidence, encouraging open dialogue, Respect, and psychological safety
• Manage tension, ambiguity, and competing viewpoints with professionalism and Compassion, ensuring alignment without compromising integrity
• Act as a role model for Collaboration, suppo...
....Read more...
Type: Permanent Location: Albany, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-21 08:02:44
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Key Responsibilities
Business Analysis & Requirements Definition
• Lead the elicitation, analysis, refinement, and validation of business, functional, and non-functional requirements using recognised tools, techniques, and frameworks, ensuring clarity and traceability
• Produce professional, well-structured artefacts including user stories, process maps, business rules, acceptance criteria, data definitions, and future-state operating models
• Ensure all requirements reflect a strong Customer Focus, grounding solutions in real operational and customer need
• Demonstrate Accountability by ensuring requirements are testable, prioritised, and understood by delivery teams.
Process & Service Improvement
• Conduct comprehensive gap analyses and evaluate opportunities to streamline, automate, or modernise business processes
• Model current and future-state processes using BPMN 2.0 or equivalent standards
• Work collaboratively with operational teams to define value-driven improvements, promoting Innovation and continuous improvement
• Ensure solutions uphold Compassion and fairness for vulnerable populations, frontline staff, and service users.
Solution Shaping & Delivery Support
• Translate business needs into solution options, considering technical feasibility, service impact, and potential risks
• Partner with Product Owners, architects, and delivery leads to ensure designs reflect both business intent and user needs
• Support backlog prioritisation, sprint planning, and iterative refinement to foster Collaboration between business and technical teams
• Maintain Accountability for ensuring analysis outputs support predictable, high-quality delivery.
Change Management & Business Readiness
• Contribute to change impact assessments, stakeholder mapping, and business readiness planning, ensuring transitions are smooth and human-centred
• Work closely with change and communications teams to support effective engagement, applying Compassion and clarity when explaining impacts on colleagues and customers
• Help embed new processes and behaviours while respecting the diverse needs of teams and service users.
Data Analysis & Insight
• Perform qualitative and quantitative analysis to support evidence-based decision-making and business case development
• Support definition of KPIs, reporting requirements, user journeys, and performance measurement
• Ensure insights consider operational realities and maintain strong Customer Focus and fairness.
Stakeholder Engagement & Leadership
• Build strong, trusting relationships across business units, delivery teams, and leadership
• Facilitate workshops, playback sessions, and interviews with confidence, encouraging open dialogue, Respect, and psychological safety
• Manage tension, ambiguity, and competing viewpoints with professionalism and Compassion, ensuring alignment without compromising integrity
• Act as a role model for Collaboration, suppo...
....Read more...
Type: Permanent Location: Rochester, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-21 08:02:42
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Key Responsibilities
Business Analysis & Requirements Definition
• Lead the elicitation, analysis, refinement, and validation of business, functional, and non-functional requirements using recognised tools, techniques, and frameworks, ensuring clarity and traceability
• Produce professional, well-structured artefacts including user stories, process maps, business rules, acceptance criteria, data definitions, and future-state operating models
• Ensure all requirements reflect a strong Customer Focus, grounding solutions in real operational and customer need
• Demonstrate Accountability by ensuring requirements are testable, prioritised, and understood by delivery teams.
Process & Service Improvement
• Conduct comprehensive gap analyses and evaluate opportunities to streamline, automate, or modernise business processes
• Model current and future-state processes using BPMN 2.0 or equivalent standards
• Work collaboratively with operational teams to define value-driven improvements, promoting Innovation and continuous improvement
• Ensure solutions uphold Compassion and fairness for vulnerable populations, frontline staff, and service users.
Solution Shaping & Delivery Support
• Translate business needs into solution options, considering technical feasibility, service impact, and potential risks
• Partner with Product Owners, architects, and delivery leads to ensure designs reflect both business intent and user needs
• Support backlog prioritisation, sprint planning, and iterative refinement to foster Collaboration between business and technical teams
• Maintain Accountability for ensuring analysis outputs support predictable, high-quality delivery.
Change Management & Business Readiness
• Contribute to change impact assessments, stakeholder mapping, and business readiness planning, ensuring transitions are smooth and human-centred
• Work closely with change and communications teams to support effective engagement, applying Compassion and clarity when explaining impacts on colleagues and customers
• Help embed new processes and behaviours while respecting the diverse needs of teams and service users.
Data Analysis & Insight
• Perform qualitative and quantitative analysis to support evidence-based decision-making and business case development
• Support definition of KPIs, reporting requirements, user journeys, and performance measurement
• Ensure insights consider operational realities and maintain strong Customer Focus and fairness.
Stakeholder Engagement & Leadership
• Build strong, trusting relationships across business units, delivery teams, and leadership
• Facilitate workshops, playback sessions, and interviews with confidence, encouraging open dialogue, Respect, and psychological safety
• Manage tension, ambiguity, and competing viewpoints with professionalism and Compassion, ensuring alignment without compromising integrity
• Act as a role model for Collaboration, suppo...
....Read more...
Type: Permanent Location: Lebanon, US-NH
Salary / Rate: Not Specified
Posted: 2026-04-21 08:02:41
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Key Responsibilities
Business Analysis & Requirements Definition
• Lead the elicitation, analysis, refinement, and validation of business, functional, and non-functional requirements using recognised tools, techniques, and frameworks, ensuring clarity and traceability
• Produce professional, well-structured artefacts including user stories, process maps, business rules, acceptance criteria, data definitions, and future-state operating models
• Ensure all requirements reflect a strong Customer Focus, grounding solutions in real operational and customer need
• Demonstrate Accountability by ensuring requirements are testable, prioritised, and understood by delivery teams.
Process & Service Improvement
• Conduct comprehensive gap analyses and evaluate opportunities to streamline, automate, or modernise business processes
• Model current and future-state processes using BPMN 2.0 or equivalent standards
• Work collaboratively with operational teams to define value-driven improvements, promoting Innovation and continuous improvement
• Ensure solutions uphold Compassion and fairness for vulnerable populations, frontline staff, and service users.
Solution Shaping & Delivery Support
• Translate business needs into solution options, considering technical feasibility, service impact, and potential risks
• Partner with Product Owners, architects, and delivery leads to ensure designs reflect both business intent and user needs
• Support backlog prioritisation, sprint planning, and iterative refinement to foster Collaboration between business and technical teams
• Maintain Accountability for ensuring analysis outputs support predictable, high-quality delivery.
Change Management & Business Readiness
• Contribute to change impact assessments, stakeholder mapping, and business readiness planning, ensuring transitions are smooth and human-centred
• Work closely with change and communications teams to support effective engagement, applying Compassion and clarity when explaining impacts on colleagues and customers
• Help embed new processes and behaviours while respecting the diverse needs of teams and service users.
Data Analysis & Insight
• Perform qualitative and quantitative analysis to support evidence-based decision-making and business case development
• Support definition of KPIs, reporting requirements, user journeys, and performance measurement
• Ensure insights consider operational realities and maintain strong Customer Focus and fairness.
Stakeholder Engagement & Leadership
• Build strong, trusting relationships across business units, delivery teams, and leadership
• Facilitate workshops, playback sessions, and interviews with confidence, encouraging open dialogue, Respect, and psychological safety
• Manage tension, ambiguity, and competing viewpoints with professionalism and Compassion, ensuring alignment without compromising integrity
• Act as a role model for Collaboration, suppo...
....Read more...
Type: Permanent Location: Newark, US-NJ
Salary / Rate: Not Specified
Posted: 2026-04-21 08:02:41
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Key Responsibilities
Business Analysis & Requirements Definition
• Lead the elicitation, analysis, refinement, and validation of business, functional, and non-functional requirements using recognised tools, techniques, and frameworks, ensuring clarity and traceability
• Produce professional, well-structured artefacts including user stories, process maps, business rules, acceptance criteria, data definitions, and future-state operating models
• Ensure all requirements reflect a strong Customer Focus, grounding solutions in real operational and customer need
• Demonstrate Accountability by ensuring requirements are testable, prioritised, and understood by delivery teams.
Process & Service Improvement
• Conduct comprehensive gap analyses and evaluate opportunities to streamline, automate, or modernise business processes
• Model current and future-state processes using BPMN 2.0 or equivalent standards
• Work collaboratively with operational teams to define value-driven improvements, promoting Innovation and continuous improvement
• Ensure solutions uphold Compassion and fairness for vulnerable populations, frontline staff, and service users.
Solution Shaping & Delivery Support
• Translate business needs into solution options, considering technical feasibility, service impact, and potential risks
• Partner with Product Owners, architects, and delivery leads to ensure designs reflect both business intent and user needs
• Support backlog prioritisation, sprint planning, and iterative refinement to foster Collaboration between business and technical teams
• Maintain Accountability for ensuring analysis outputs support predictable, high-quality delivery.
Change Management & Business Readiness
• Contribute to change impact assessments, stakeholder mapping, and business readiness planning, ensuring transitions are smooth and human-centred
• Work closely with change and communications teams to support effective engagement, applying Compassion and clarity when explaining impacts on colleagues and customers
• Help embed new processes and behaviours while respecting the diverse needs of teams and service users.
Data Analysis & Insight
• Perform qualitative and quantitative analysis to support evidence-based decision-making and business case development
• Support definition of KPIs, reporting requirements, user journeys, and performance measurement
• Ensure insights consider operational realities and maintain strong Customer Focus and fairness.
Stakeholder Engagement & Leadership
• Build strong, trusting relationships across business units, delivery teams, and leadership
• Facilitate workshops, playback sessions, and interviews with confidence, encouraging open dialogue, Respect, and psychological safety
• Manage tension, ambiguity, and competing viewpoints with professionalism and Compassion, ensuring alignment without compromising integrity
• Act as a role model for Collaboration, suppo...
....Read more...
Type: Permanent Location: Cherry Hill, US-NJ
Salary / Rate: Not Specified
Posted: 2026-04-21 08:02:40
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Key Responsibilities
Business Analysis & Requirements Definition
• Lead the elicitation, analysis, refinement, and validation of business, functional, and non-functional requirements using recognised tools, techniques, and frameworks, ensuring clarity and traceability
• Produce professional, well-structured artefacts including user stories, process maps, business rules, acceptance criteria, data definitions, and future-state operating models
• Ensure all requirements reflect a strong Customer Focus, grounding solutions in real operational and customer need
• Demonstrate Accountability by ensuring requirements are testable, prioritised, and understood by delivery teams.
Process & Service Improvement
• Conduct comprehensive gap analyses and evaluate opportunities to streamline, automate, or modernise business processes
• Model current and future-state processes using BPMN 2.0 or equivalent standards
• Work collaboratively with operational teams to define value-driven improvements, promoting Innovation and continuous improvement
• Ensure solutions uphold Compassion and fairness for vulnerable populations, frontline staff, and service users.
Solution Shaping & Delivery Support
• Translate business needs into solution options, considering technical feasibility, service impact, and potential risks
• Partner with Product Owners, architects, and delivery leads to ensure designs reflect both business intent and user needs
• Support backlog prioritisation, sprint planning, and iterative refinement to foster Collaboration between business and technical teams
• Maintain Accountability for ensuring analysis outputs support predictable, high-quality delivery.
Change Management & Business Readiness
• Contribute to change impact assessments, stakeholder mapping, and business readiness planning, ensuring transitions are smooth and human-centred
• Work closely with change and communications teams to support effective engagement, applying Compassion and clarity when explaining impacts on colleagues and customers
• Help embed new processes and behaviours while respecting the diverse needs of teams and service users.
Data Analysis & Insight
• Perform qualitative and quantitative analysis to support evidence-based decision-making and business case development
• Support definition of KPIs, reporting requirements, user journeys, and performance measurement
• Ensure insights consider operational realities and maintain strong Customer Focus and fairness.
Stakeholder Engagement & Leadership
• Build strong, trusting relationships across business units, delivery teams, and leadership
• Facilitate workshops, playback sessions, and interviews with confidence, encouraging open dialogue, Respect, and psychological safety
• Manage tension, ambiguity, and competing viewpoints with professionalism and Compassion, ensuring alignment without compromising integrity
• Act as a role model for Collaboration, suppo...
....Read more...
Type: Permanent Location: Reno, US-NV
Salary / Rate: Not Specified
Posted: 2026-04-21 08:02:40
-
Key Responsibilities
Business Analysis & Requirements Definition
• Lead the elicitation, analysis, refinement, and validation of business, functional, and non-functional requirements using recognised tools, techniques, and frameworks, ensuring clarity and traceability
• Produce professional, well-structured artefacts including user stories, process maps, business rules, acceptance criteria, data definitions, and future-state operating models
• Ensure all requirements reflect a strong Customer Focus, grounding solutions in real operational and customer need
• Demonstrate Accountability by ensuring requirements are testable, prioritised, and understood by delivery teams.
Process & Service Improvement
• Conduct comprehensive gap analyses and evaluate opportunities to streamline, automate, or modernise business processes
• Model current and future-state processes using BPMN 2.0 or equivalent standards
• Work collaboratively with operational teams to define value-driven improvements, promoting Innovation and continuous improvement
• Ensure solutions uphold Compassion and fairness for vulnerable populations, frontline staff, and service users.
Solution Shaping & Delivery Support
• Translate business needs into solution options, considering technical feasibility, service impact, and potential risks
• Partner with Product Owners, architects, and delivery leads to ensure designs reflect both business intent and user needs
• Support backlog prioritisation, sprint planning, and iterative refinement to foster Collaboration between business and technical teams
• Maintain Accountability for ensuring analysis outputs support predictable, high-quality delivery.
Change Management & Business Readiness
• Contribute to change impact assessments, stakeholder mapping, and business readiness planning, ensuring transitions are smooth and human-centred
• Work closely with change and communications teams to support effective engagement, applying Compassion and clarity when explaining impacts on colleagues and customers
• Help embed new processes and behaviours while respecting the diverse needs of teams and service users.
Data Analysis & Insight
• Perform qualitative and quantitative analysis to support evidence-based decision-making and business case development
• Support definition of KPIs, reporting requirements, user journeys, and performance measurement
• Ensure insights consider operational realities and maintain strong Customer Focus and fairness.
Stakeholder Engagement & Leadership
• Build strong, trusting relationships across business units, delivery teams, and leadership
• Facilitate workshops, playback sessions, and interviews with confidence, encouraging open dialogue, Respect, and psychological safety
• Manage tension, ambiguity, and competing viewpoints with professionalism and Compassion, ensuring alignment without compromising integrity
• Act as a role model for Collaboration, suppo...
....Read more...
Type: Permanent Location: Albuquerque, US-NM
Salary / Rate: Not Specified
Posted: 2026-04-21 08:02:39
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Key Responsibilities
Business Analysis & Requirements Definition
• Lead the elicitation, analysis, refinement, and validation of business, functional, and non-functional requirements using recognised tools, techniques, and frameworks, ensuring clarity and traceability
• Produce professional, well-structured artefacts including user stories, process maps, business rules, acceptance criteria, data definitions, and future-state operating models
• Ensure all requirements reflect a strong Customer Focus, grounding solutions in real operational and customer need
• Demonstrate Accountability by ensuring requirements are testable, prioritised, and understood by delivery teams.
Process & Service Improvement
• Conduct comprehensive gap analyses and evaluate opportunities to streamline, automate, or modernise business processes
• Model current and future-state processes using BPMN 2.0 or equivalent standards
• Work collaboratively with operational teams to define value-driven improvements, promoting Innovation and continuous improvement
• Ensure solutions uphold Compassion and fairness for vulnerable populations, frontline staff, and service users.
Solution Shaping & Delivery Support
• Translate business needs into solution options, considering technical feasibility, service impact, and potential risks
• Partner with Product Owners, architects, and delivery leads to ensure designs reflect both business intent and user needs
• Support backlog prioritisation, sprint planning, and iterative refinement to foster Collaboration between business and technical teams
• Maintain Accountability for ensuring analysis outputs support predictable, high-quality delivery.
Change Management & Business Readiness
• Contribute to change impact assessments, stakeholder mapping, and business readiness planning, ensuring transitions are smooth and human-centred
• Work closely with change and communications teams to support effective engagement, applying Compassion and clarity when explaining impacts on colleagues and customers
• Help embed new processes and behaviours while respecting the diverse needs of teams and service users.
Data Analysis & Insight
• Perform qualitative and quantitative analysis to support evidence-based decision-making and business case development
• Support definition of KPIs, reporting requirements, user journeys, and performance measurement
• Ensure insights consider operational realities and maintain strong Customer Focus and fairness.
Stakeholder Engagement & Leadership
• Build strong, trusting relationships across business units, delivery teams, and leadership
• Facilitate workshops, playback sessions, and interviews with confidence, encouraging open dialogue, Respect, and psychological safety
• Manage tension, ambiguity, and competing viewpoints with professionalism and Compassion, ensuring alignment without compromising integrity
• Act as a role model for Collaboration, suppo...
....Read more...
Type: Permanent Location: Manchester, US-NH
Salary / Rate: Not Specified
Posted: 2026-04-21 08:02:38
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Key Responsibilities
Business Analysis & Requirements Definition
• Lead the elicitation, analysis, refinement, and validation of business, functional, and non-functional requirements using recognised tools, techniques, and frameworks, ensuring clarity and traceability
• Produce professional, well-structured artefacts including user stories, process maps, business rules, acceptance criteria, data definitions, and future-state operating models
• Ensure all requirements reflect a strong Customer Focus, grounding solutions in real operational and customer need
• Demonstrate Accountability by ensuring requirements are testable, prioritised, and understood by delivery teams.
Process & Service Improvement
• Conduct comprehensive gap analyses and evaluate opportunities to streamline, automate, or modernise business processes
• Model current and future-state processes using BPMN 2.0 or equivalent standards
• Work collaboratively with operational teams to define value-driven improvements, promoting Innovation and continuous improvement
• Ensure solutions uphold Compassion and fairness for vulnerable populations, frontline staff, and service users.
Solution Shaping & Delivery Support
• Translate business needs into solution options, considering technical feasibility, service impact, and potential risks
• Partner with Product Owners, architects, and delivery leads to ensure designs reflect both business intent and user needs
• Support backlog prioritisation, sprint planning, and iterative refinement to foster Collaboration between business and technical teams
• Maintain Accountability for ensuring analysis outputs support predictable, high-quality delivery.
Change Management & Business Readiness
• Contribute to change impact assessments, stakeholder mapping, and business readiness planning, ensuring transitions are smooth and human-centred
• Work closely with change and communications teams to support effective engagement, applying Compassion and clarity when explaining impacts on colleagues and customers
• Help embed new processes and behaviours while respecting the diverse needs of teams and service users.
Data Analysis & Insight
• Perform qualitative and quantitative analysis to support evidence-based decision-making and business case development
• Support definition of KPIs, reporting requirements, user journeys, and performance measurement
• Ensure insights consider operational realities and maintain strong Customer Focus and fairness.
Stakeholder Engagement & Leadership
• Build strong, trusting relationships across business units, delivery teams, and leadership
• Facilitate workshops, playback sessions, and interviews with confidence, encouraging open dialogue, Respect, and psychological safety
• Manage tension, ambiguity, and competing viewpoints with professionalism and Compassion, ensuring alignment without compromising integrity
• Act as a role model for Collaboration, suppo...
....Read more...
Type: Permanent Location: Billings, US-MT
Salary / Rate: Not Specified
Posted: 2026-04-21 08:02:38
-
Key Responsibilities
Business Analysis & Requirements Definition
• Lead the elicitation, analysis, refinement, and validation of business, functional, and non-functional requirements using recognised tools, techniques, and frameworks, ensuring clarity and traceability
• Produce professional, well-structured artefacts including user stories, process maps, business rules, acceptance criteria, data definitions, and future-state operating models
• Ensure all requirements reflect a strong Customer Focus, grounding solutions in real operational and customer need
• Demonstrate Accountability by ensuring requirements are testable, prioritised, and understood by delivery teams.
Process & Service Improvement
• Conduct comprehensive gap analyses and evaluate opportunities to streamline, automate, or modernise business processes
• Model current and future-state processes using BPMN 2.0 or equivalent standards
• Work collaboratively with operational teams to define value-driven improvements, promoting Innovation and continuous improvement
• Ensure solutions uphold Compassion and fairness for vulnerable populations, frontline staff, and service users.
Solution Shaping & Delivery Support
• Translate business needs into solution options, considering technical feasibility, service impact, and potential risks
• Partner with Product Owners, architects, and delivery leads to ensure designs reflect both business intent and user needs
• Support backlog prioritisation, sprint planning, and iterative refinement to foster Collaboration between business and technical teams
• Maintain Accountability for ensuring analysis outputs support predictable, high-quality delivery.
Change Management & Business Readiness
• Contribute to change impact assessments, stakeholder mapping, and business readiness planning, ensuring transitions are smooth and human-centred
• Work closely with change and communications teams to support effective engagement, applying Compassion and clarity when explaining impacts on colleagues and customers
• Help embed new processes and behaviours while respecting the diverse needs of teams and service users.
Data Analysis & Insight
• Perform qualitative and quantitative analysis to support evidence-based decision-making and business case development
• Support definition of KPIs, reporting requirements, user journeys, and performance measurement
• Ensure insights consider operational realities and maintain strong Customer Focus and fairness.
Stakeholder Engagement & Leadership
• Build strong, trusting relationships across business units, delivery teams, and leadership
• Facilitate workshops, playback sessions, and interviews with confidence, encouraging open dialogue, Respect, and psychological safety
• Manage tension, ambiguity, and competing viewpoints with professionalism and Compassion, ensuring alignment without compromising integrity
• Act as a role model for Collaboration, suppo...
....Read more...
Type: Permanent Location: Omaha, US-NE
Salary / Rate: Not Specified
Posted: 2026-04-21 08:02:37
-
Key Responsibilities
Business Analysis & Requirements Definition
• Lead the elicitation, analysis, refinement, and validation of business, functional, and non-functional requirements using recognised tools, techniques, and frameworks, ensuring clarity and traceability
• Produce professional, well-structured artefacts including user stories, process maps, business rules, acceptance criteria, data definitions, and future-state operating models
• Ensure all requirements reflect a strong Customer Focus, grounding solutions in real operational and customer need
• Demonstrate Accountability by ensuring requirements are testable, prioritised, and understood by delivery teams.
Process & Service Improvement
• Conduct comprehensive gap analyses and evaluate opportunities to streamline, automate, or modernise business processes
• Model current and future-state processes using BPMN 2.0 or equivalent standards
• Work collaboratively with operational teams to define value-driven improvements, promoting Innovation and continuous improvement
• Ensure solutions uphold Compassion and fairness for vulnerable populations, frontline staff, and service users.
Solution Shaping & Delivery Support
• Translate business needs into solution options, considering technical feasibility, service impact, and potential risks
• Partner with Product Owners, architects, and delivery leads to ensure designs reflect both business intent and user needs
• Support backlog prioritisation, sprint planning, and iterative refinement to foster Collaboration between business and technical teams
• Maintain Accountability for ensuring analysis outputs support predictable, high-quality delivery.
Change Management & Business Readiness
• Contribute to change impact assessments, stakeholder mapping, and business readiness planning, ensuring transitions are smooth and human-centred
• Work closely with change and communications teams to support effective engagement, applying Compassion and clarity when explaining impacts on colleagues and customers
• Help embed new processes and behaviours while respecting the diverse needs of teams and service users.
Data Analysis & Insight
• Perform qualitative and quantitative analysis to support evidence-based decision-making and business case development
• Support definition of KPIs, reporting requirements, user journeys, and performance measurement
• Ensure insights consider operational realities and maintain strong Customer Focus and fairness.
Stakeholder Engagement & Leadership
• Build strong, trusting relationships across business units, delivery teams, and leadership
• Facilitate workshops, playback sessions, and interviews with confidence, encouraging open dialogue, Respect, and psychological safety
• Manage tension, ambiguity, and competing viewpoints with professionalism and Compassion, ensuring alignment without compromising integrity
• Act as a role model for Collaboration, suppo...
....Read more...
Type: Permanent Location: Missoula, US-MT
Salary / Rate: Not Specified
Posted: 2026-04-21 08:02:36
-
Key Responsibilities
Business Analysis & Requirements Definition
• Lead the elicitation, analysis, refinement, and validation of business, functional, and non-functional requirements using recognised tools, techniques, and frameworks, ensuring clarity and traceability
• Produce professional, well-structured artefacts including user stories, process maps, business rules, acceptance criteria, data definitions, and future-state operating models
• Ensure all requirements reflect a strong Customer Focus, grounding solutions in real operational and customer need
• Demonstrate Accountability by ensuring requirements are testable, prioritised, and understood by delivery teams.
Process & Service Improvement
• Conduct comprehensive gap analyses and evaluate opportunities to streamline, automate, or modernise business processes
• Model current and future-state processes using BPMN 2.0 or equivalent standards
• Work collaboratively with operational teams to define value-driven improvements, promoting Innovation and continuous improvement
• Ensure solutions uphold Compassion and fairness for vulnerable populations, frontline staff, and service users.
Solution Shaping & Delivery Support
• Translate business needs into solution options, considering technical feasibility, service impact, and potential risks
• Partner with Product Owners, architects, and delivery leads to ensure designs reflect both business intent and user needs
• Support backlog prioritisation, sprint planning, and iterative refinement to foster Collaboration between business and technical teams
• Maintain Accountability for ensuring analysis outputs support predictable, high-quality delivery.
Change Management & Business Readiness
• Contribute to change impact assessments, stakeholder mapping, and business readiness planning, ensuring transitions are smooth and human-centred
• Work closely with change and communications teams to support effective engagement, applying Compassion and clarity when explaining impacts on colleagues and customers
• Help embed new processes and behaviours while respecting the diverse needs of teams and service users.
Data Analysis & Insight
• Perform qualitative and quantitative analysis to support evidence-based decision-making and business case development
• Support definition of KPIs, reporting requirements, user journeys, and performance measurement
• Ensure insights consider operational realities and maintain strong Customer Focus and fairness.
Stakeholder Engagement & Leadership
• Build strong, trusting relationships across business units, delivery teams, and leadership
• Facilitate workshops, playback sessions, and interviews with confidence, encouraging open dialogue, Respect, and psychological safety
• Manage tension, ambiguity, and competing viewpoints with professionalism and Compassion, ensuring alignment without compromising integrity
• Act as a role model for Collaboration, suppo...
....Read more...
Type: Permanent Location: Bozeman, US-MT
Salary / Rate: Not Specified
Posted: 2026-04-21 08:02:36
-
Key Responsibilities
Business Analysis & Requirements Definition
• Lead the elicitation, analysis, refinement, and validation of business, functional, and non-functional requirements using recognised tools, techniques, and frameworks, ensuring clarity and traceability
• Produce professional, well-structured artefacts including user stories, process maps, business rules, acceptance criteria, data definitions, and future-state operating models
• Ensure all requirements reflect a strong Customer Focus, grounding solutions in real operational and customer need
• Demonstrate Accountability by ensuring requirements are testable, prioritised, and understood by delivery teams.
Process & Service Improvement
• Conduct comprehensive gap analyses and evaluate opportunities to streamline, automate, or modernise business processes
• Model current and future-state processes using BPMN 2.0 or equivalent standards
• Work collaboratively with operational teams to define value-driven improvements, promoting Innovation and continuous improvement
• Ensure solutions uphold Compassion and fairness for vulnerable populations, frontline staff, and service users.
Solution Shaping & Delivery Support
• Translate business needs into solution options, considering technical feasibility, service impact, and potential risks
• Partner with Product Owners, architects, and delivery leads to ensure designs reflect both business intent and user needs
• Support backlog prioritisation, sprint planning, and iterative refinement to foster Collaboration between business and technical teams
• Maintain Accountability for ensuring analysis outputs support predictable, high-quality delivery.
Change Management & Business Readiness
• Contribute to change impact assessments, stakeholder mapping, and business readiness planning, ensuring transitions are smooth and human-centred
• Work closely with change and communications teams to support effective engagement, applying Compassion and clarity when explaining impacts on colleagues and customers
• Help embed new processes and behaviours while respecting the diverse needs of teams and service users.
Data Analysis & Insight
• Perform qualitative and quantitative analysis to support evidence-based decision-making and business case development
• Support definition of KPIs, reporting requirements, user journeys, and performance measurement
• Ensure insights consider operational realities and maintain strong Customer Focus and fairness.
Stakeholder Engagement & Leadership
• Build strong, trusting relationships across business units, delivery teams, and leadership
• Facilitate workshops, playback sessions, and interviews with confidence, encouraging open dialogue, Respect, and psychological safety
• Manage tension, ambiguity, and competing viewpoints with professionalism and Compassion, ensuring alignment without compromising integrity
• Act as a role model for Collaboration, suppo...
....Read more...
Type: Permanent Location: Las Vegas, US-NV
Salary / Rate: Not Specified
Posted: 2026-04-21 08:02:35
-
Key Responsibilities
Business Analysis & Requirements Definition
• Lead the elicitation, analysis, refinement, and validation of business, functional, and non-functional requirements using recognised tools, techniques, and frameworks, ensuring clarity and traceability
• Produce professional, well-structured artefacts including user stories, process maps, business rules, acceptance criteria, data definitions, and future-state operating models
• Ensure all requirements reflect a strong Customer Focus, grounding solutions in real operational and customer need
• Demonstrate Accountability by ensuring requirements are testable, prioritised, and understood by delivery teams.
Process & Service Improvement
• Conduct comprehensive gap analyses and evaluate opportunities to streamline, automate, or modernise business processes
• Model current and future-state processes using BPMN 2.0 or equivalent standards
• Work collaboratively with operational teams to define value-driven improvements, promoting Innovation and continuous improvement
• Ensure solutions uphold Compassion and fairness for vulnerable populations, frontline staff, and service users.
Solution Shaping & Delivery Support
• Translate business needs into solution options, considering technical feasibility, service impact, and potential risks
• Partner with Product Owners, architects, and delivery leads to ensure designs reflect both business intent and user needs
• Support backlog prioritisation, sprint planning, and iterative refinement to foster Collaboration between business and technical teams
• Maintain Accountability for ensuring analysis outputs support predictable, high-quality delivery.
Change Management & Business Readiness
• Contribute to change impact assessments, stakeholder mapping, and business readiness planning, ensuring transitions are smooth and human-centred
• Work closely with change and communications teams to support effective engagement, applying Compassion and clarity when explaining impacts on colleagues and customers
• Help embed new processes and behaviours while respecting the diverse needs of teams and service users.
Data Analysis & Insight
• Perform qualitative and quantitative analysis to support evidence-based decision-making and business case development
• Support definition of KPIs, reporting requirements, user journeys, and performance measurement
• Ensure insights consider operational realities and maintain strong Customer Focus and fairness.
Stakeholder Engagement & Leadership
• Build strong, trusting relationships across business units, delivery teams, and leadership
• Facilitate workshops, playback sessions, and interviews with confidence, encouraging open dialogue, Respect, and psychological safety
• Manage tension, ambiguity, and competing viewpoints with professionalism and Compassion, ensuring alignment without compromising integrity
• Act as a role model for Collaboration, suppo...
....Read more...
Type: Permanent Location: North Platte, US-NE
Salary / Rate: Not Specified
Posted: 2026-04-21 08:02:35
-
Key Responsibilities
Business Analysis & Requirements Definition
• Lead the elicitation, analysis, refinement, and validation of business, functional, and non-functional requirements using recognised tools, techniques, and frameworks, ensuring clarity and traceability
• Produce professional, well-structured artefacts including user stories, process maps, business rules, acceptance criteria, data definitions, and future-state operating models
• Ensure all requirements reflect a strong Customer Focus, grounding solutions in real operational and customer need
• Demonstrate Accountability by ensuring requirements are testable, prioritised, and understood by delivery teams.
Process & Service Improvement
• Conduct comprehensive gap analyses and evaluate opportunities to streamline, automate, or modernise business processes
• Model current and future-state processes using BPMN 2.0 or equivalent standards
• Work collaboratively with operational teams to define value-driven improvements, promoting Innovation and continuous improvement
• Ensure solutions uphold Compassion and fairness for vulnerable populations, frontline staff, and service users.
Solution Shaping & Delivery Support
• Translate business needs into solution options, considering technical feasibility, service impact, and potential risks
• Partner with Product Owners, architects, and delivery leads to ensure designs reflect both business intent and user needs
• Support backlog prioritisation, sprint planning, and iterative refinement to foster Collaboration between business and technical teams
• Maintain Accountability for ensuring analysis outputs support predictable, high-quality delivery.
Change Management & Business Readiness
• Contribute to change impact assessments, stakeholder mapping, and business readiness planning, ensuring transitions are smooth and human-centred
• Work closely with change and communications teams to support effective engagement, applying Compassion and clarity when explaining impacts on colleagues and customers
• Help embed new processes and behaviours while respecting the diverse needs of teams and service users.
Data Analysis & Insight
• Perform qualitative and quantitative analysis to support evidence-based decision-making and business case development
• Support definition of KPIs, reporting requirements, user journeys, and performance measurement
• Ensure insights consider operational realities and maintain strong Customer Focus and fairness.
Stakeholder Engagement & Leadership
• Build strong, trusting relationships across business units, delivery teams, and leadership
• Facilitate workshops, playback sessions, and interviews with confidence, encouraging open dialogue, Respect, and psychological safety
• Manage tension, ambiguity, and competing viewpoints with professionalism and Compassion, ensuring alignment without compromising integrity
• Act as a role model for Collaboration, suppo...
....Read more...
Type: Permanent Location: Kansas City, US-MO
Salary / Rate: Not Specified
Posted: 2026-04-21 08:02:34
-
Key Responsibilities
Business Analysis & Requirements Definition
• Lead the elicitation, analysis, refinement, and validation of business, functional, and non-functional requirements using recognised tools, techniques, and frameworks, ensuring clarity and traceability
• Produce professional, well-structured artefacts including user stories, process maps, business rules, acceptance criteria, data definitions, and future-state operating models
• Ensure all requirements reflect a strong Customer Focus, grounding solutions in real operational and customer need
• Demonstrate Accountability by ensuring requirements are testable, prioritised, and understood by delivery teams.
Process & Service Improvement
• Conduct comprehensive gap analyses and evaluate opportunities to streamline, automate, or modernise business processes
• Model current and future-state processes using BPMN 2.0 or equivalent standards
• Work collaboratively with operational teams to define value-driven improvements, promoting Innovation and continuous improvement
• Ensure solutions uphold Compassion and fairness for vulnerable populations, frontline staff, and service users.
Solution Shaping & Delivery Support
• Translate business needs into solution options, considering technical feasibility, service impact, and potential risks
• Partner with Product Owners, architects, and delivery leads to ensure designs reflect both business intent and user needs
• Support backlog prioritisation, sprint planning, and iterative refinement to foster Collaboration between business and technical teams
• Maintain Accountability for ensuring analysis outputs support predictable, high-quality delivery.
Change Management & Business Readiness
• Contribute to change impact assessments, stakeholder mapping, and business readiness planning, ensuring transitions are smooth and human-centred
• Work closely with change and communications teams to support effective engagement, applying Compassion and clarity when explaining impacts on colleagues and customers
• Help embed new processes and behaviours while respecting the diverse needs of teams and service users.
Data Analysis & Insight
• Perform qualitative and quantitative analysis to support evidence-based decision-making and business case development
• Support definition of KPIs, reporting requirements, user journeys, and performance measurement
• Ensure insights consider operational realities and maintain strong Customer Focus and fairness.
Stakeholder Engagement & Leadership
• Build strong, trusting relationships across business units, delivery teams, and leadership
• Facilitate workshops, playback sessions, and interviews with confidence, encouraging open dialogue, Respect, and psychological safety
• Manage tension, ambiguity, and competing viewpoints with professionalism and Compassion, ensuring alignment without compromising integrity
• Act as a role model for Collaboration, suppo...
....Read more...
Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2026-04-21 08:02:33
-
Key Responsibilities
Business Analysis & Requirements Definition
• Lead the elicitation, analysis, refinement, and validation of business, functional, and non-functional requirements using recognised tools, techniques, and frameworks, ensuring clarity and traceability
• Produce professional, well-structured artefacts including user stories, process maps, business rules, acceptance criteria, data definitions, and future-state operating models
• Ensure all requirements reflect a strong Customer Focus, grounding solutions in real operational and customer need
• Demonstrate Accountability by ensuring requirements are testable, prioritised, and understood by delivery teams.
Process & Service Improvement
• Conduct comprehensive gap analyses and evaluate opportunities to streamline, automate, or modernise business processes
• Model current and future-state processes using BPMN 2.0 or equivalent standards
• Work collaboratively with operational teams to define value-driven improvements, promoting Innovation and continuous improvement
• Ensure solutions uphold Compassion and fairness for vulnerable populations, frontline staff, and service users.
Solution Shaping & Delivery Support
• Translate business needs into solution options, considering technical feasibility, service impact, and potential risks
• Partner with Product Owners, architects, and delivery leads to ensure designs reflect both business intent and user needs
• Support backlog prioritisation, sprint planning, and iterative refinement to foster Collaboration between business and technical teams
• Maintain Accountability for ensuring analysis outputs support predictable, high-quality delivery.
Change Management & Business Readiness
• Contribute to change impact assessments, stakeholder mapping, and business readiness planning, ensuring transitions are smooth and human-centred
• Work closely with change and communications teams to support effective engagement, applying Compassion and clarity when explaining impacts on colleagues and customers
• Help embed new processes and behaviours while respecting the diverse needs of teams and service users.
Data Analysis & Insight
• Perform qualitative and quantitative analysis to support evidence-based decision-making and business case development
• Support definition of KPIs, reporting requirements, user journeys, and performance measurement
• Ensure insights consider operational realities and maintain strong Customer Focus and fairness.
Stakeholder Engagement & Leadership
• Build strong, trusting relationships across business units, delivery teams, and leadership
• Facilitate workshops, playback sessions, and interviews with confidence, encouraging open dialogue, Respect, and psychological safety
• Manage tension, ambiguity, and competing viewpoints with professionalism and Compassion, ensuring alignment without compromising integrity
• Act as a role model for Collaboration, suppo...
....Read more...
Type: Permanent Location: Hattiesburg, US-MS
Salary / Rate: Not Specified
Posted: 2026-04-21 08:02:33
-
Key Responsibilities
Business Analysis & Requirements Definition
• Lead the elicitation, analysis, refinement, and validation of business, functional, and non-functional requirements using recognised tools, techniques, and frameworks, ensuring clarity and traceability
• Produce professional, well-structured artefacts including user stories, process maps, business rules, acceptance criteria, data definitions, and future-state operating models
• Ensure all requirements reflect a strong Customer Focus, grounding solutions in real operational and customer need
• Demonstrate Accountability by ensuring requirements are testable, prioritised, and understood by delivery teams.
Process & Service Improvement
• Conduct comprehensive gap analyses and evaluate opportunities to streamline, automate, or modernise business processes
• Model current and future-state processes using BPMN 2.0 or equivalent standards
• Work collaboratively with operational teams to define value-driven improvements, promoting Innovation and continuous improvement
• Ensure solutions uphold Compassion and fairness for vulnerable populations, frontline staff, and service users.
Solution Shaping & Delivery Support
• Translate business needs into solution options, considering technical feasibility, service impact, and potential risks
• Partner with Product Owners, architects, and delivery leads to ensure designs reflect both business intent and user needs
• Support backlog prioritisation, sprint planning, and iterative refinement to foster Collaboration between business and technical teams
• Maintain Accountability for ensuring analysis outputs support predictable, high-quality delivery.
Change Management & Business Readiness
• Contribute to change impact assessments, stakeholder mapping, and business readiness planning, ensuring transitions are smooth and human-centred
• Work closely with change and communications teams to support effective engagement, applying Compassion and clarity when explaining impacts on colleagues and customers
• Help embed new processes and behaviours while respecting the diverse needs of teams and service users.
Data Analysis & Insight
• Perform qualitative and quantitative analysis to support evidence-based decision-making and business case development
• Support definition of KPIs, reporting requirements, user journeys, and performance measurement
• Ensure insights consider operational realities and maintain strong Customer Focus and fairness.
Stakeholder Engagement & Leadership
• Build strong, trusting relationships across business units, delivery teams, and leadership
• Facilitate workshops, playback sessions, and interviews with confidence, encouraging open dialogue, Respect, and psychological safety
• Manage tension, ambiguity, and competing viewpoints with professionalism and Compassion, ensuring alignment without compromising integrity
• Act as a role model for Collaboration, suppo...
....Read more...
Type: Permanent Location: Springfield, US-MO
Salary / Rate: Not Specified
Posted: 2026-04-21 08:02:32
-
Key Responsibilities
Business Analysis & Requirements Definition
• Lead the elicitation, analysis, refinement, and validation of business, functional, and non-functional requirements using recognised tools, techniques, and frameworks, ensuring clarity and traceability
• Produce professional, well-structured artefacts including user stories, process maps, business rules, acceptance criteria, data definitions, and future-state operating models
• Ensure all requirements reflect a strong Customer Focus, grounding solutions in real operational and customer need
• Demonstrate Accountability by ensuring requirements are testable, prioritised, and understood by delivery teams.
Process & Service Improvement
• Conduct comprehensive gap analyses and evaluate opportunities to streamline, automate, or modernise business processes
• Model current and future-state processes using BPMN 2.0 or equivalent standards
• Work collaboratively with operational teams to define value-driven improvements, promoting Innovation and continuous improvement
• Ensure solutions uphold Compassion and fairness for vulnerable populations, frontline staff, and service users.
Solution Shaping & Delivery Support
• Translate business needs into solution options, considering technical feasibility, service impact, and potential risks
• Partner with Product Owners, architects, and delivery leads to ensure designs reflect both business intent and user needs
• Support backlog prioritisation, sprint planning, and iterative refinement to foster Collaboration between business and technical teams
• Maintain Accountability for ensuring analysis outputs support predictable, high-quality delivery.
Change Management & Business Readiness
• Contribute to change impact assessments, stakeholder mapping, and business readiness planning, ensuring transitions are smooth and human-centred
• Work closely with change and communications teams to support effective engagement, applying Compassion and clarity when explaining impacts on colleagues and customers
• Help embed new processes and behaviours while respecting the diverse needs of teams and service users.
Data Analysis & Insight
• Perform qualitative and quantitative analysis to support evidence-based decision-making and business case development
• Support definition of KPIs, reporting requirements, user journeys, and performance measurement
• Ensure insights consider operational realities and maintain strong Customer Focus and fairness.
Stakeholder Engagement & Leadership
• Build strong, trusting relationships across business units, delivery teams, and leadership
• Facilitate workshops, playback sessions, and interviews with confidence, encouraging open dialogue, Respect, and psychological safety
• Manage tension, ambiguity, and competing viewpoints with professionalism and Compassion, ensuring alignment without compromising integrity
• Act as a role model for Collaboration, suppo...
....Read more...
Type: Permanent Location: Tupelo, US-MS
Salary / Rate: Not Specified
Posted: 2026-04-21 08:02:30
-
Key Responsibilities
Business Analysis & Requirements Definition
• Lead the elicitation, analysis, refinement, and validation of business, functional, and non-functional requirements using recognised tools, techniques, and frameworks, ensuring clarity and traceability
• Produce professional, well-structured artefacts including user stories, process maps, business rules, acceptance criteria, data definitions, and future-state operating models
• Ensure all requirements reflect a strong Customer Focus, grounding solutions in real operational and customer need
• Demonstrate Accountability by ensuring requirements are testable, prioritised, and understood by delivery teams.
Process & Service Improvement
• Conduct comprehensive gap analyses and evaluate opportunities to streamline, automate, or modernise business processes
• Model current and future-state processes using BPMN 2.0 or equivalent standards
• Work collaboratively with operational teams to define value-driven improvements, promoting Innovation and continuous improvement
• Ensure solutions uphold Compassion and fairness for vulnerable populations, frontline staff, and service users.
Solution Shaping & Delivery Support
• Translate business needs into solution options, considering technical feasibility, service impact, and potential risks
• Partner with Product Owners, architects, and delivery leads to ensure designs reflect both business intent and user needs
• Support backlog prioritisation, sprint planning, and iterative refinement to foster Collaboration between business and technical teams
• Maintain Accountability for ensuring analysis outputs support predictable, high-quality delivery.
Change Management & Business Readiness
• Contribute to change impact assessments, stakeholder mapping, and business readiness planning, ensuring transitions are smooth and human-centred
• Work closely with change and communications teams to support effective engagement, applying Compassion and clarity when explaining impacts on colleagues and customers
• Help embed new processes and behaviours while respecting the diverse needs of teams and service users.
Data Analysis & Insight
• Perform qualitative and quantitative analysis to support evidence-based decision-making and business case development
• Support definition of KPIs, reporting requirements, user journeys, and performance measurement
• Ensure insights consider operational realities and maintain strong Customer Focus and fairness.
Stakeholder Engagement & Leadership
• Build strong, trusting relationships across business units, delivery teams, and leadership
• Facilitate workshops, playback sessions, and interviews with confidence, encouraging open dialogue, Respect, and psychological safety
• Manage tension, ambiguity, and competing viewpoints with professionalism and Compassion, ensuring alignment without compromising integrity
• Act as a role model for Collaboration, suppo...
....Read more...
Type: Permanent Location: Jackson, US-MS
Salary / Rate: Not Specified
Posted: 2026-04-21 08:02:29
-
Key Responsibilities
Business Analysis & Requirements Definition
• Lead the elicitation, analysis, refinement, and validation of business, functional, and non-functional requirements using recognised tools, techniques, and frameworks, ensuring clarity and traceability
• Produce professional, well-structured artefacts including user stories, process maps, business rules, acceptance criteria, data definitions, and future-state operating models
• Ensure all requirements reflect a strong Customer Focus, grounding solutions in real operational and customer need
• Demonstrate Accountability by ensuring requirements are testable, prioritised, and understood by delivery teams.
Process & Service Improvement
• Conduct comprehensive gap analyses and evaluate opportunities to streamline, automate, or modernise business processes
• Model current and future-state processes using BPMN 2.0 or equivalent standards
• Work collaboratively with operational teams to define value-driven improvements, promoting Innovation and continuous improvement
• Ensure solutions uphold Compassion and fairness for vulnerable populations, frontline staff, and service users.
Solution Shaping & Delivery Support
• Translate business needs into solution options, considering technical feasibility, service impact, and potential risks
• Partner with Product Owners, architects, and delivery leads to ensure designs reflect both business intent and user needs
• Support backlog prioritisation, sprint planning, and iterative refinement to foster Collaboration between business and technical teams
• Maintain Accountability for ensuring analysis outputs support predictable, high-quality delivery.
Change Management & Business Readiness
• Contribute to change impact assessments, stakeholder mapping, and business readiness planning, ensuring transitions are smooth and human-centred
• Work closely with change and communications teams to support effective engagement, applying Compassion and clarity when explaining impacts on colleagues and customers
• Help embed new processes and behaviours while respecting the diverse needs of teams and service users.
Data Analysis & Insight
• Perform qualitative and quantitative analysis to support evidence-based decision-making and business case development
• Support definition of KPIs, reporting requirements, user journeys, and performance measurement
• Ensure insights consider operational realities and maintain strong Customer Focus and fairness.
Stakeholder Engagement & Leadership
• Build strong, trusting relationships across business units, delivery teams, and leadership
• Facilitate workshops, playback sessions, and interviews with confidence, encouraging open dialogue, Respect, and psychological safety
• Manage tension, ambiguity, and competing viewpoints with professionalism and Compassion, ensuring alignment without compromising integrity
• Act as a role model for Collaboration, suppo...
....Read more...
Type: Permanent Location: Duluth, US-MN
Salary / Rate: Not Specified
Posted: 2026-04-21 08:02:28
-
Key Responsibilities
Business Analysis & Requirements Definition
• Lead the elicitation, analysis, refinement, and validation of business, functional, and non-functional requirements using recognised tools, techniques, and frameworks, ensuring clarity and traceability
• Produce professional, well-structured artefacts including user stories, process maps, business rules, acceptance criteria, data definitions, and future-state operating models
• Ensure all requirements reflect a strong Customer Focus, grounding solutions in real operational and customer need
• Demonstrate Accountability by ensuring requirements are testable, prioritised, and understood by delivery teams.
Process & Service Improvement
• Conduct comprehensive gap analyses and evaluate opportunities to streamline, automate, or modernise business processes
• Model current and future-state processes using BPMN 2.0 or equivalent standards
• Work collaboratively with operational teams to define value-driven improvements, promoting Innovation and continuous improvement
• Ensure solutions uphold Compassion and fairness for vulnerable populations, frontline staff, and service users.
Solution Shaping & Delivery Support
• Translate business needs into solution options, considering technical feasibility, service impact, and potential risks
• Partner with Product Owners, architects, and delivery leads to ensure designs reflect both business intent and user needs
• Support backlog prioritisation, sprint planning, and iterative refinement to foster Collaboration between business and technical teams
• Maintain Accountability for ensuring analysis outputs support predictable, high-quality delivery.
Change Management & Business Readiness
• Contribute to change impact assessments, stakeholder mapping, and business readiness planning, ensuring transitions are smooth and human-centred
• Work closely with change and communications teams to support effective engagement, applying Compassion and clarity when explaining impacts on colleagues and customers
• Help embed new processes and behaviours while respecting the diverse needs of teams and service users.
Data Analysis & Insight
• Perform qualitative and quantitative analysis to support evidence-based decision-making and business case development
• Support definition of KPIs, reporting requirements, user journeys, and performance measurement
• Ensure insights consider operational realities and maintain strong Customer Focus and fairness.
Stakeholder Engagement & Leadership
• Build strong, trusting relationships across business units, delivery teams, and leadership
• Facilitate workshops, playback sessions, and interviews with confidence, encouraging open dialogue, Respect, and psychological safety
• Manage tension, ambiguity, and competing viewpoints with professionalism and Compassion, ensuring alignment without compromising integrity
• Act as a role model for Collaboration, suppo...
....Read more...
Type: Permanent Location: Grand Rapids, US-MI
Salary / Rate: Not Specified
Posted: 2026-04-21 08:02:26
-
Key Responsibilities
Business Analysis & Requirements Definition
• Lead the elicitation, analysis, refinement, and validation of business, functional, and non-functional requirements using recognised tools, techniques, and frameworks, ensuring clarity and traceability
• Produce professional, well-structured artefacts including user stories, process maps, business rules, acceptance criteria, data definitions, and future-state operating models
• Ensure all requirements reflect a strong Customer Focus, grounding solutions in real operational and customer need
• Demonstrate Accountability by ensuring requirements are testable, prioritised, and understood by delivery teams.
Process & Service Improvement
• Conduct comprehensive gap analyses and evaluate opportunities to streamline, automate, or modernise business processes
• Model current and future-state processes using BPMN 2.0 or equivalent standards
• Work collaboratively with operational teams to define value-driven improvements, promoting Innovation and continuous improvement
• Ensure solutions uphold Compassion and fairness for vulnerable populations, frontline staff, and service users.
Solution Shaping & Delivery Support
• Translate business needs into solution options, considering technical feasibility, service impact, and potential risks
• Partner with Product Owners, architects, and delivery leads to ensure designs reflect both business intent and user needs
• Support backlog prioritisation, sprint planning, and iterative refinement to foster Collaboration between business and technical teams
• Maintain Accountability for ensuring analysis outputs support predictable, high-quality delivery.
Change Management & Business Readiness
• Contribute to change impact assessments, stakeholder mapping, and business readiness planning, ensuring transitions are smooth and human-centred
• Work closely with change and communications teams to support effective engagement, applying Compassion and clarity when explaining impacts on colleagues and customers
• Help embed new processes and behaviours while respecting the diverse needs of teams and service users.
Data Analysis & Insight
• Perform qualitative and quantitative analysis to support evidence-based decision-making and business case development
• Support definition of KPIs, reporting requirements, user journeys, and performance measurement
• Ensure insights consider operational realities and maintain strong Customer Focus and fairness.
Stakeholder Engagement & Leadership
• Build strong, trusting relationships across business units, delivery teams, and leadership
• Facilitate workshops, playback sessions, and interviews with confidence, encouraging open dialogue, Respect, and psychological safety
• Manage tension, ambiguity, and competing viewpoints with professionalism and Compassion, ensuring alignment without compromising integrity
• Act as a role model for Collaboration, suppo...
....Read more...
Type: Permanent Location: Detroit, US-MI
Salary / Rate: Not Specified
Posted: 2026-04-21 08:02:25
-
Key Responsibilities
Business Analysis & Requirements Definition
• Lead the elicitation, analysis, refinement, and validation of business, functional, and non-functional requirements using recognised tools, techniques, and frameworks, ensuring clarity and traceability
• Produce professional, well-structured artefacts including user stories, process maps, business rules, acceptance criteria, data definitions, and future-state operating models
• Ensure all requirements reflect a strong Customer Focus, grounding solutions in real operational and customer need
• Demonstrate Accountability by ensuring requirements are testable, prioritised, and understood by delivery teams.
Process & Service Improvement
• Conduct comprehensive gap analyses and evaluate opportunities to streamline, automate, or modernise business processes
• Model current and future-state processes using BPMN 2.0 or equivalent standards
• Work collaboratively with operational teams to define value-driven improvements, promoting Innovation and continuous improvement
• Ensure solutions uphold Compassion and fairness for vulnerable populations, frontline staff, and service users.
Solution Shaping & Delivery Support
• Translate business needs into solution options, considering technical feasibility, service impact, and potential risks
• Partner with Product Owners, architects, and delivery leads to ensure designs reflect both business intent and user needs
• Support backlog prioritisation, sprint planning, and iterative refinement to foster Collaboration between business and technical teams
• Maintain Accountability for ensuring analysis outputs support predictable, high-quality delivery.
Change Management & Business Readiness
• Contribute to change impact assessments, stakeholder mapping, and business readiness planning, ensuring transitions are smooth and human-centred
• Work closely with change and communications teams to support effective engagement, applying Compassion and clarity when explaining impacts on colleagues and customers
• Help embed new processes and behaviours while respecting the diverse needs of teams and service users.
Data Analysis & Insight
• Perform qualitative and quantitative analysis to support evidence-based decision-making and business case development
• Support definition of KPIs, reporting requirements, user journeys, and performance measurement
• Ensure insights consider operational realities and maintain strong Customer Focus and fairness.
Stakeholder Engagement & Leadership
• Build strong, trusting relationships across business units, delivery teams, and leadership
• Facilitate workshops, playback sessions, and interviews with confidence, encouraging open dialogue, Respect, and psychological safety
• Manage tension, ambiguity, and competing viewpoints with professionalism and Compassion, ensuring alignment without compromising integrity
• Act as a role model for Collaboration, suppo...
....Read more...
Type: Permanent Location: Marquette, US-MI
Salary / Rate: Not Specified
Posted: 2026-04-21 08:02:24
