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Hermès International, holding du groupe, recherche pour sa Direction Artistique, un alternant conventionné de 12 mois à compter de Septembre 2026.
Contexte :
Le Studio Dessins est, au sein de la Direction Artistique d'Hermès, l'instance en charge de travailler sur l'ensemble des projets relatifs au dessin appliqué aux produits des différents " métiers " de la Maison, ainsi que les collaborations avec les écoles d'art.
Missions au sein du Studio dessin :
Participation à l'organisation des partenariats et collaborations avec des écoles d'art :
* Participation auprès de la Directrice du patrimoine au suivi et à l'organisation de toutes les étapes des collaborations avec les écoles d'art,
* Suivi du budget annuel et du calendrier des partenariats,
* Mise en place du sujet et du calendrier du partenariat,
* Suivi administratif et juridique des partenariats,
* Organisation et présence aux différentes étapes des partenariats ; journées d'immersion, étapes intermédiaires et jury finaux : réservation des salles sur les différents sites de la Maison,
* Eventuelles organisations de voyages.
Organisation de la Journée du dessin, une journée pendant laquelle le Studio Dessins rassemble ses interlocuteurs internes, acteurs de la création et du développement des collections, pour raconter, inspirer et surtout faire rêver autour du dessin, vraie signature d'Hermès depuis l'origine :
* Anticipation de l'organisation de la journée du dessin,
* Réservation des lieux,
* Organisation des réunions de brainstorming,
* Choix de la scénographie et des intervenants,
* Suivi du budget général de l'évènement,
* Invitations et confirmation de tous les intervenants externes et internes,
* Etablissement des devis des prestataires externes,
* Valorisation des retombées de l'événement : communication interne.
Participation à l'organisation du Festival de dessin :
* Veille sur les écoles d'art européennes et internationales,
* Coordination de l'exposition des étudiants, des écoles sélectionnées et des interlocuteurs du Festival du dessin,
* Mise en place du calendrier (compte à rebours),
* Mise en place et suivi de la convention qui bordera l'évènement,
* Organisation des rendez-vous avec le Directeur Artistique du festival et les différentes écoles pour la sélection des dessins,
* Suivi des envois des dessins ; allers et retours.
Coordination et suivi, avec les directions des filiales Hermès concernées, du vernissage, du séjour des étudiants, des éléments pour les publications.
Profil recherché :
* De formation Ecole de commerce/ Histoire de l'art / Management des organisations culturelles / Communication & Stratégie,
* Vous avez une appétence pour l'art contemporain,
* Vous avez un profil créatif et innovation fort,
* Vous avez le goût de l'entreprenariat et vous ne perdez pas de vue ...
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Type: Permanent Location: PARIS, FR-75
Salary / Rate: Not Specified
Posted: 2026-04-14 07:32:42
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The Team:
The Hermès Washington D.C.
Boutique opened in 2015 and focuses on providing extraordinary service to clients as a part of the Southern Region.
This position will report to the Managing Director and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment.
The Opportunity:
The primary responsibilities of a Sales Specialist are to achieve selling and customer service objectives while adhering to the operational asset protection standards of the boutique.
About the Role:
* Sales Objectives
+ Accountable for meeting monthly and annual individual sales goals while working as part of a team for the boutique to achieve its collective target.
+ Organize and prioritize the selling floor to support the sales effort and overall client experience.
Ensure all items (bags, boxes, note cards, ribbon, stationary and the like) are stocked at all times.
Maintain selling floor to meet standards to including straightening, filling in and replenishment of new receipts following VM guidelines, physical EAS tagging, ticketing, etc.
+ Provides assistance as need in inventory preparation.
* POS
+ Responsible for processing and ensuring the accuracy of all transactions including receipts, CRM files (which provide meaningful detail of purchase history and sales analysis, SKUs, monetary payment and client verification), and the administrative support of after sales service when needed.
+ Partners with management on POS decisions and communicates discrepancies, should they occur, during the opening, closing and general POS variances by end of business day.
+ Maintain cleanliness and organization of workstation at all times.
* Asset Protection
+ Responsible for complying with all asset protection procedures such as employee sign in sheets, bag checks in conjunction with AP as application.
Practice appropriate AP techniques and follows all guidelines for key control and merchandise security.
Respects physical EAS tagging guidelines and ensure all products are properly ticketed (on floor, back of house and merchandise returns).
Properly prepares for physical inventory and participates in monthly cycle counts (or as directed by management).
* Customer Service
+ Consistently provide high levels of service to our clients within the Hermès standard of service: prompt and friendly greeting, offer to assist and answer questions, and assistance with wrapping and packaging at POS.
Supervisory Responsibility:
* NO
Budget Responsibility:
* NO
Decision Making Responsibility:
* NO
About You:
* 2+ years of experience in sales, experience in a luxury environment preferred
* Strong relationship development and impeccable communication skills
* Even-tempered with ability to continuously multi-task
* Self-starter and able to work independently while balanci...
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Type: Permanent Location: Washington, US-DC
Salary / Rate: Not Specified
Posted: 2026-04-14 07:32:42
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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:
* Customer Service skills
* Effective communication skills
Desired Previous Job Experience
* Retail Experience is preferred but not necessary
We continuously accept applications for roles like the one posted.
Our team regularly reviews submissions and will contact applicants should a position become available that aligns with the applicant's qualifications and our organizational priorities.Essential Job Functions:
• Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers
• Asso...
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Type: Permanent Location: Mechanicsville, US-VA
Salary / Rate: Not Specified
Posted: 2026-04-14 07:32:41
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The Team
The Omnichannel Customer Development & Client Relations Management (CDCRM) team is a newer, retail-facing team focused on customer acquisition and retention through Analytics, CRM, After Sales, Client Services, and Experience.
The focus of the team is to reach new and existing clients through the sales and service ceremony, bespoke services, smart analytics, and animations all to strengthen acquisition and customer loyalty.
The multifaceted team works in tandem to drive traffic to stores and provide one-of-a-kind experiences.
The Internship Program
For more than 185 years, Hermès has encouraged a culture of discovery for our clients and our people.
We invite you to contribute to this legacy while exploring your own professional future.
Discover new opportunities and expand your passions with the Hermès US internship program, Generation H!
As part of Generation H, you will have the opportunity to join Hermès and gain real-world, professional experience as a complement to your academic studies.
In addition to the work you will provide within your specific team, you will also attend a learning-focused guest-speaker series that will provide you with exposure to various teams throughout the company; partner with a mentor who will provide feedback and coaching to support your professional skills development; network with stakeholders; and collaborate on a capstone Generation H project.
The duration of the Generation H program is five months.
Please note in order to qualify for the program, you must be able to work during this five-month period.
This internship is scheduled for July 13, 2026 - December 18, 2026 and this is a full-time opportunity.
All internships are in-person (non-remote) and based in the Hermès US corporate office located in Beverly Hills, California.
Interns are paid an hourly rate of US $20.00.
A Full-Time Internship will be scheduled for 37.5 hours per week, and Part-Time will be scheduled for more than 15 hours but less than 35 hours per week.
About the Role
* Support the Client Experience Team through the phases of planning, organizing and execution of various aspects of Fragrance and Beauty.
* Assist with management of trackers and calendars
* Support with pre/post-event support, recaps and data collection
* Conduct and compile competitive market research for events, activations, and services
* Support with on-site event execution and pre-event prep work
* Support with creative brainstorm for ideas in client experiences and hospitality
* Help compile and write post event recaps to be submitted to internal communications/intranet
* Miscellaneous special projects for CDCRM
* Administrative support for invoice processing, contracts, budgets, etc.
About You
* Enrolled in an Associates, Bachelor's, or Master's Degree program
* Retail experience within Cosmetics (either Fragrance/Beauty/Skincare) is a preferred
* Previous Internship Experience i...
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Type: Permanent Location: Manhattan, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-14 07:32:41
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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
- Ability to handle stressful situations
- Knowledge of basic math (counting, addition, and subtraction)
- Effective communication skills
Desired
- Any retail experience
- Second language (speaking, reading and/or writing)- Promote trust and respect among associates
- Create an environment that enables customers to feel welcome...
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Type: Permanent Location: Wheelersburg, US-OH
Salary / Rate: Not Specified
Posted: 2026-04-14 07:32:40
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The Team:
The Client Relations Center team supports all aspects of the Hermes.com business, overseeing content and ensuring seamless omnichannel service.
We provide expert support for client inquiries via phone, email and live chat working closely with US flagship boutiques to enhance the customer experience.
The Opportunity:
As the Client Relations Center Coordinator, you will play a key role in shaping the eCommerce department's strategy, serving as the primary point of contact for both Hermes.com and flagship boutique clients via phone, email and live chat.
You will uphold exceptional customer service standards, ensuring an elevated client experience in every interaction.
This is an onsite position based at our Beverly Hills, CA Corporate Office.
About the Role:
* Answer phone, email and live chat inquiries while demonstrating impeccable communication skills, both verbal and written
* Display and implement product knowledge, while conveying the Hermès style, values, and vision
* Follow-up and resolve all client issues and inquiries in a timely manner
* Respond to client voicemails
* Place online orders and follow-up on pending orders
* Resolve delivery issues related to e-Commerce orders
* Collaborate with internal partners to ensure resolution and exceed client expectations
* Adapt well in a fast-paced environment, being flexible and resilient while handling all situations with graciousness
* Maintain confidentiality and company policies for data protection and security
* Adhere to all Hermès policy & procedures relative to role and responsibilities
* Uphold high client expectations in every interaction
* Offer tailored solutions and recommendations to customers
* Maintain a sophisticated and professional tone in all interactions
* Possess deep knowledge of luxury goods or services
* Address concerns efficiently while maintaining brand integrity
* Foster long-term customer loyalty through exceptional service
* All other duties as assigned by supervisor
Supervisory Responsibility:
* NO
Budget Responsibility:
* NO
Decision Making Responsibility:
* NO
About You:
* Open availability, Monday through Sunday, with flexibility to meet business needs
* 1-2 years' experience in a call center or customer service role, including hands-on internships
* Strong verbal and written communication skills
* Experience in luxury retail, hospitality, or high-end customer service
* Ability to manage complex requests with professionalism and discretion
* Familiarity with CRM systems and call center software
* Knowledge of Microsoft Excel and Word
* Team-oriented, assisting peers, mentoring new members, and sharing knowledge
* Proactive in identifying potential issues and implementing solutions
* Actively seeks feedback for continuous improvement
* Ability to exercise sound judgment
* Strong mult...
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Type: Permanent Location: Beverly Hls, US-CA
Salary / Rate: Not Specified
Posted: 2026-04-14 07:32:39
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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.Based in Indiana, Pay Less merged with The Kroger Company in 1999.
Today, we're proudly serving Pay Less customers in 9 stores throughout Anderson, Lafayette, Muncie and West Lafayette.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Pay Less family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:
* Customer Service skills
* Effective communication skills
* Knowledge of basic math
* Ability to obtain current food handlers permit once employed
Desired Previous Job Experience:
* Customer Service skills
* Bakery or Deli experience is helpful
...
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Type: Permanent Location: Anderson, US-IN
Salary / Rate: Not Specified
Posted: 2026-04-14 07:32:39
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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.Based in California, Ralph's merged with The Kroger Company in 1998.
Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Ralphs family!
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more infor...
....Read more...
Type: Permanent Location: Mission Viejo, US-CA
Salary / Rate: 18.735
Posted: 2026-04-14 07:32:38
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Rattaché à la DSI-HMS, le Data Office gère l'ensembles des activités liées à l'utilisation de la donnée chez HMS.
Basé sur des principes de démocratisation, harmonisation et acculturation à la data , il s'inscrit dans un processus de modernisation de paysage de donnée HMS.
Service pivot, le Data Office permet de répondre, avec efficience, aux problématiques métier par la mise à disposition de solution Data.
Ses équipes multidisciplinaires manipulent aussi bien des concepts et process métier avancés ( Supply chain, fabrication, Finance) que les techniques de développement, de modélisation et de visualisation Data.
Chaque projet Data se décompose en 3 étapes clés : la construction d'un Data Product, la mise en place d'une réponse analytique et la phase d'accompagnement des utilisateurs métier aux nouvelles solutions analytiques.
Dans le cadre d'un renouvèlement de poste, nous recherchons le/la futur.e responsable du Data Office HMS.
Le/La responsable du data Office a la charge de superviser l'ensemble des projets data, de porter la vision Data pour HMS, d'aligner les besoins, d'accompagner les utilisateurs et déployer la vision Data chez HMS, tout en assurant un lien fort avec les initiatives Data du groupe.
Il/Elle sera responsable des activités suivantes :
Piloter la stratégie Data pour HMS
* Définir et porter la stratégie Data HMS en adéquation avec les roadmaps SI et les besoins métiers.
* Assurer un alignement et une cohésion avec la stratégie protée par le groupe.
* Ajuster l'organisation du Data Office en fonction des besoins et contraintes ( notamment la création d'un service interfaces, et demain IA...)
* Piloter les projets liés à la data et la BI ( Décommissionnent, nouveaux outils MES, APS...)
* Piloter finement l'ensemble des budgets.
Superviser l'équipe Data Product management (DPM)
* Définir la roadmap du développement des Data Domain et Product en fonction des besoins métiers et projets SI
* Définir les plans de charges et ajuster les ressources Data
* Superviser les sprints et assurer des livraisons en adéquation avec les roadmaps
* Superviser la modélisation et le déploiement des data domaines
* S'assurer de la bonne utilisation et de l'enrichissement des Data Domaine tout en respectant la cohérence avec la DataMap HMS et les Data Product Groupe ( NéoBI).
* Identifier les data product pour répondre aux use-cases métiers pour y répondre par la mise à disposition de Data Product, notamment sur Power BI
* Aligner la méthodologie DPM avec celle proposée par le groupe
Superviser l'équipe BI et analytique
* Assurer une bonne capture des attentes du métier, avec une définition fine du besoin par itération
* Superviser le développement des visuels selon les besoins métier et les contraintes technologiques
* Superviser les sprints et assurer les livraisons
Superviser les activités de supports...
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Type: Permanent Location: PANTIN, FR-75
Salary / Rate: Not Specified
Posted: 2026-04-14 07:32:37
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Hermès Parfum et Beauté recherche, en contrat d'alternance un(e)
Coordinateur Formation (Education) Retail et Produit (Europe) H/F
A partir de SEPTEMBRE 2026 (12 ou 24 mois) - Basé à PARIS 8ème
Rattaché(e) à la Responsable Formation Europe, dans un contexte d'accroissement des sessions des projets formation sur la zone à la suite du lancement du nouveau métier Hermès, la Beauté, l'alternant(e) aura pour principale mission la coordination de l'activité du service depuis la conception jusqu'à l'organisation des sessions de formations présentielles, distancielles et mobile learning.
Vos missions principales seront les suivantes :
CONCEPTION ET GESTION DE PROJET FORMATION BLENDED LEARNING
* Participation aux projets de conception d'outils multimodaux pour toute la zone Europe : aide à la conception des modules de formation, engagement et formation retail adaptés à chaque communauté d'apprenants : Magasins Hermès, Espaces Hermès Grands Magasins, Distribution Sélective.
* Participation à la conception des contenus spécifiques sur l'application mobile H Learn & Play à destination des Conseillères de Beauté des marchés sélectifs France, Monaco, Benelux, UK : conception avec l'équipe des parcours et outils d'engagement en français, anglais et néerlandais : astuces ventes, focus nouveautés, héritage Hermès, culture Parfum & Beauté.
CONCEPTION ET COORDINATION DES SESSIONS DE FORMATIONS PRESENTIELLES ET DISTANCIELLES
* Contribution à la conception de modules de formation (brainstorming, modules Powerpoint, ateliers expérientiels)
* Soutien logistique et participation aux sessions Europe : Train The Trainer, événements beauté, intégration nouveaux entrants, visites terrain d'intégration sur Paris...
* Assurer la veille Parfum Beauté (visites mystères, visites terrain).
AIDE AU PILOTAGE LOGISTIQUE
* Participation et gestion de la relation fournisseurs
* Pilotage des commandes produits testeurs parfum et maquillage
Cette description est non limitative.
L'alternance est évolutive en fonction des projets et du profil du candidat.
Votre profil
* Une première expérience réussie de 6 mois, idéalement sur une fonction similaire, serait fortement appréciée
* Etudiant(e) de Master en Ecole de Commerce, IAE, Université ou équivalent
* Dynamique, capacité d'adaptation, sens de l'organisation et de l'anticipation
* Vous êtes polyvalent(e), organisé(e), rigoureux(se), vous avez le sens du détail
* Utilisation de Microsoft 365 et connaissance des logiciels Mentimeter, Klaxoon, Kumulus
* Connaissance et utilisation de l'univers application mobile Teach On Mars
* Idéalement bilingue en français et en anglais
Employeur responsable, nous nous engageons dans l'éthique, les diversités et l'inclusion.
Rejoignez l'aventure humaine Hermès !"Créateur, artisan et marchand d'objets de haute qualité, Hermès est, depuis 1837, une maison f...
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Type: Permanent Location: PARIS, FR-75
Salary / Rate: Not Specified
Posted: 2026-04-14 07:32:37
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Filiale du groupe Hermès, Saint-Louis signe chaque jour des pièces en cristal réalisées par des maîtres verriers et des maîtres tailleurs comptant parmi les Meilleurs Ouvriers de France détenteurs d'un savoir-faire irremplaçable, enrichi de génération en génération.
La tradition du soufflé-bouche et du taillé-main alliée aux innovations insufflées notamment par les collaborations avec des designers permet à Saint-Louis de proposer une large variété de styles et de créations exceptionnelles, faisant de la Maison une marque d'Art de Vivre globale intemporelle.
Stage de 6 mois conventionné à temps plein, à pourvoir à partir du 24 aout 2026.
Basé à Pantin (accessible Métro 5 et RER).
VOS MISSIONS :
Au sein de l'organigramme de la Direction Internationale, vous travaillerez au sein de la Direction des Opérations Commerciales et prendrez part aux différents projets de développement de l'activité commerciale de notre société.
A ce titre, voici vos principales missions sur un périmètre international seront les suivantes :
* En soutien à l'équipe commerciale, élaborer et actualiser des reportings via Power Bi.
* Assurer et maintenir la qualité et fiabilité des analyses existantes tout en optimisant et menant à bien l'amélioration continue de ces dernières.
* Suivi de la performance des ventes (Sell-in et Sell-out).
* Réaliser des analyses ad hoc pour la direction.
* Aider à la préparation, la construction et au suivi des prévisions de ventes des futurs produits.
* Analyser le portefeuille de commandes et des taux de livraisons.
* Analyser de manière ad-hoc les comportements d'achat clients (CRM).
* Être force de proposition sur la création de nouveaux tableaux de bord et indicateurs.
VOTRE PROFIL :
* De formation supérieure de niveau Bac+5 (universitaire, école de commerce ou équivalent), vous recherchez un stage de fin d'étude et justifiez d'une première expérience professionnelle.
* La bonne maitrise du logiciel PowerBI est un prérequis indispensable à ce stage.
* Vous avez également des connaissances avancées d'Excel et du Pack Office.
* Vous parlez français et anglais couramment.
* Vous avez le goût de l'analyse et des chiffres et démontrez une forte curiosité.
* Vous faites preuve de rigueur, d'organisation et d'esprit de synthèse.
* Vous avez le sens de l'initiative, de l'autonomie et savez hiérarchiser les priorités.
* Vous démontrez une orientation Client et Résultat.
Merci d'envoyer votre candidature (CV et lettre de motivation) en précisant vos disponibilités pour ce stage.
Employeur responsable, nous nous engageons dans l'éthique, les diversités et l'inclusion.
Rejoignez l'aventure humaine Hermès !"Créateur, artisan et marchand d'objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 25 185 collaborateurs dans le mo...
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Type: Permanent Location: PANTIN, FR-75
Salary / Rate: Not Specified
Posted: 2026-04-14 07:32:36
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A propos du groupe Hermès
Créateur, artisan et marchand d'objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie plus de 20 000 collaborateurs dans le monde.
Animé par un esprit d'entreprendre continu et une exigence constante, Hermès cultive la liberté et l'autonomie de chacun grâce à un management responsable.
L'entreprise perpétue la transmission de savoir-faire d'exception par un ancrage territorial fort dans le respect des hommes et de la nature - source de matières d'exception.
Seize métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans plus de 300 magasins dans le monde.
A propos de l'entité
Hermès Commercial est la division d'Hermès Sellier en charge des flux commerciaux de produits finis vers le réseau de magasins à l'international et des flux commerciaux retours et après-vente.
Les flux commerciaux vers le réseau comprennent les opérations logistiques, la gestion commerciale et les opérations de douane et de transport.
Leur finalité est de livrer les bons produits au bon endroit et au bon moment.
Les flux commerciaux retours et après-vente comprennent les transferts, les réparations, la gestion des défectueux, des surstocks et des invendus, et les retours magasins.
Ils aident le réseau de magasins à optimiser ses ventes et à fidéliser sa clientèle.
Eléments de contexte
Au sein d'Hermès Commercial, - Direction Central Supply & After Sales -, vous serez rattaché(e) à l'équipe Transport, vous participerez au bon fonctionnement de nos flux transport (amont et aval).
Cette alternance est basée à Bobigny .
Missions principales
Coordination Transport
* Organisation et pilotage des transports dans le respect des contraintes réglementaires, environnementales et de sécurité
* Coordination de nos flux amont/aval et évolution de ces derniers en lien avec nos clients internes (Métiers, filiales) et nos partenaires transport & logistique
* Implémentation de nouveaux schémas transport (Nouveaux fournisseurs, optimisation des tournées, changement de transporteur...)
* Conseil & support aux équipes Après-vente, Import/Export, Evènementiel, Retail planners...
* Gestion de la sinistralité transport en lien avec nos Directions Assurances & Sécurité
* Rédaction et actualisation de nos modes opératoires en fonction de l'évolution des besoins
Contrôle et Suivi de l'activité
* Pilotage et suivi des indicateurs de performance convenus aux contrats
* Analyse des root causes et suivi des plans d'actions avec nos partenaires
* Support dans la préparation et l'animation des réunions qualité transporteurs trimestrielles
* Support dans l'analyse et la consolidation des rapports d'activité mensuels
Projets
* Etudes d'optimisation de nos flux transport en vue de réduire notre empreinte carbone en synergie avec nos chargés d'ingénierie
* Su...
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Type: Permanent Location: BOBIGNY, FR-93
Salary / Rate: Not Specified
Posted: 2026-04-14 07:32:36
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Who are we?
As an international family-owned company, Hermès stands for the highest quality of French craftsmanship, tradition and innovation, as well as creativity across 16 product categories.
Passion, exceptional service, and deep respect for our customers and employees are at the heart of our identity.
Hermès Germany is represented in Munich with a flagship store and seven additional boutiques in major German cities.
These are complemented by another flagship store in Vienna and a boutique in Kitzbühel.
We are looking for you to join us as soon as possible as
In Store Visual Merchandiser (m/w/d)
Your Role
As a Visual Merchandiser for Berlin KuDamm, you will work closely with our Head of VM and your Store manager to create a space of surprise and emotions, in accordance with Hermès guidelines and the stores' commercial objectives.
You will ensure all convey a standard of excellence, through inspiring product presentation, showing the savoir-faire of Hermès and more importantly support sales, while securing the image and credibility of the House.
You will contribute visually to the development of the Hermès sales strategy by working closely with Head of VM and the Store Manager, following the Hermès Group guidelines for VM.
You will work collaboratively with the retail teams to support the delivery of sales results through VM specific approaches and actions.
You will ensure that the brand's image and VM directives are adhered to.
You will support the Store team with training, leading by example and raising awareness of VM standards and expectations.
You will be working in compliance with the identity and singularity of Hermès to stimulate the visual translation of Hermès modernity.
KEY RESPONSIBILITIES
Visual Merchandising & Organisation
* Deliver inspiring, dynamic, and meaningful displays which are consistent with the Hermès VM guidelines and in accordance with the VM monthly schedule.
* Create a monthly VM planning and adapt it to the needs of the store, to be able to forecast eventual support for VM activities and according to seasonal guidelines, deliveries and product launches.
* Support all Visual Merchandising activities within your store and occasional support to the Visual Merchandising activities of other stores within the subsidiary, if required.
* Work closely with Store Management to achieve commercial goals while securing brand identity.
* Receive feedback and implement any necessary changes requested by Head of VM following RM meetings on product performance, launches and rebalancing.
* Regularly update Head of VM with weekly VM reports, with display changes and their commercial results through frequent catch ups
* Develop a strong partnership with the different Stakeholders in Store: store manager, department managers, stock team, metier partners
Other VM Responsibilities
* Check in-store presentation materials/supports (PLV), use and maintenance - ensure all PL...
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Type: Permanent Location: Berlin, DE-BE
Salary / Rate: Not Specified
Posted: 2026-04-14 07:32:35
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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.Based in California, Ralph's merged with The Kroger Company in 1998.
Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Ralphs family!
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more infor...
....Read more...
Type: Permanent Location: Encinitas, US-CA
Salary / Rate: 18.735
Posted: 2026-04-14 07:32:34
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
- Ability to handle stressful situations
- Knowledge of basic math (counting, addition, and subtraction)
- Effective communication skills
Desired
- Any retail experience
- Second language (speaking, reading and/or writing)- Promote trust and respect among associates
- Create an environment that enables customers to feel welcome...
....Read more...
Type: Permanent Location: Hernando, US-MS
Salary / Rate: Not Specified
Posted: 2026-04-14 07:32:34
-
Create an outstanding customer experience and inspire associates to deliver excellent customer service.
Establish and maintain a safe, clean environment that encourages our customers to return.
Achieve sales and profit goals established for the department, control all established quality assurance standards and expenses and properly schedule and staff technicians to meet the needs of the business.
Monitor all functions, duties and activities for the department.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in California, Ralph's merged with The Kroger Company in 1998.
Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Ralphs family!
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and ...
....Read more...
Type: Permanent Location: Los Osos, US-CA
Salary / Rate: 75.1
Posted: 2026-04-14 07:32:33
-
Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality.
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.
Provide a positive customer service experience that makes customers want to return to on-line shopping.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.Based in California, Ralph's merged with The Kroger Company in 1998.
Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Ralphs family!
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please vis...
....Read more...
Type: Permanent Location: El Cajon, US-CA
Salary / Rate: 18.735
Posted: 2026-04-14 07:32:32
-
Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality.
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.
Provide a positive customer service experience that makes customers want to return to on-line shopping.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.Based in California, Ralph's merged with The Kroger Company in 1998.
Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Ralphs family!
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please vis...
....Read more...
Type: Permanent Location: Rancho Santa Margarita, US-CA
Salary / Rate: 18.735
Posted: 2026-04-14 07:32:31
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.Based in California, Ralph's merged with The Kroger Company in 1998.
Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Ralphs family!
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:
* Customer Service skills
* Effective communication skills
Desired Previous Job Experience
* Retail Experience is preferred but ...
....Read more...
Type: Permanent Location: Laguna Niguel, US-CA
Salary / Rate: 16.2
Posted: 2026-04-14 07:32:30
-
Assist customers and manage cash register.
Maintain neatness and cleanliness of the fuel center.
Recover stock, fill out incident and security reports, and maintain compliance documentation.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! MINIMUM
* Familiarity with industry/technical terms and processes
* Ability to work in a fast-paced environment
* Ability to work without direct supervision
DESIRED
* Any related experience
* Knowledge of company policies, procedures, and organizational structure
* Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
* Pump gas
* Complete daily tour and inspection
* Fill out incident and security reports
* Clean up fuel spills and complete Fuel Spill Re...
....Read more...
Type: Permanent Location: Delaware, US-OH
Salary / Rate: Not Specified
Posted: 2026-04-14 07:32:29
-
What Will Your Job Look Like?
The Director, Customer Self Service & Automation is responsible for developing and executing the enterprise wide self-service strategies and AI‑enabled transformation within MTM’s customer service and transportation coordination operations.
This role ensures that advanced self-service utilization and AI technologies—such as conversational AI, automation, predictive analytics, and agent‑assist tools—are effectively leveraged to improve member experience, enhance operational efficiency, and support MTM’s mission of removing community barriers through reliable, high‑quality non‑emergency medical transportation (NEMT) services.
The Director, Customer Self Service & Automation partners with executive leadership, operations, technology, and compliance teams to ensure all self-service applications including AI initiatives align with MTM’s contractual obligations, regulatory requirements, and commitment to delivering safe, timely, and member‑centered transportation services.
What You’ll Do:
Strategic Planning & Roadmap Development
* Establish the long‑term self-service and AI strategy for MTM’s contact centers, including chatbot deployment, voice analytics, and automation initiatives that support NEMT scheduling, trip management, and member engagement
* Evaluate emerging technologies and assess their applicability to MTM’s operational model, with a focus on improving access to care and reducing service friction for members, transportation providers, and healthcare partners
AI Implementation & Systems Integration
* Lead the design, implementation, and optimization of self-service AI solutions—including all apps/portals and virtual agents, generative AI, and agent‑assist tools—across MTM’s omnichannel communication platforms (phone, chat, SMS, portal)
* Ensure seamless integration of AI capabilities with MTM’s proprietary trip management systems, CRM platforms, telephony infrastructure, and transportation provider networks
Operational Excellence & Performance Optimization
* Use self-service insights to monitor and improve key operational metrics such as call routing accuracy, Average Handling Time (AHT), First Call Resolution (FCR), and on time performance support
* Deploy predictive analytics to anticipate call volume, identify service risks, and support workforce management and quality assurance functions
Process Automation & Efficiency Initiatives
* Identify high‑volume, repeatable processes suitable for automation—such as eligibility verification, trip status inquiries, and appointment reminders—to reduce manual workload and improve service consistency
* Oversee the development and scaling of automation workflows that support MTM’s operational commitments and contractual service level agreements (SLAs)
Vendor, Technology, & Compliance Management
* Evaluate and manage relationships with the Product team and vendors, ensurin...
....Read more...
Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2026-04-14 07:32:28
-
Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality.
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.
Provide a positive customer service experience that makes customers want to return to on-line shopping.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.Based in California, Ralph's merged with The Kroger Company in 1998.
Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Ralphs family!
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please vis...
....Read more...
Type: Permanent Location: Irvine, US-CA
Salary / Rate: 18.735
Posted: 2026-04-14 07:32:28
-
Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality.
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.
Provide a positive customer service experience that makes customers want to return to on-line shopping.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.Based in Colorado, King Soopers merged with The Kroger Company in 1983.
Today, we're proudly serving King Soopers customers in over 115 stores throughout Colorado and Wyoming.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our King Soopers family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:
* Ability to work without supervision
* Ability to read shelf tags
* Basic math skills (i.e., counting, addition, and subtraction)
* Excellent oral/written communication skills
Desired Previous Experience:
* Any experience as a personal shopper or in a production oriented or warehouse environment, stocking...
....Read more...
Type: Permanent Location: Canon City, US-CO
Salary / Rate: 21.775
Posted: 2026-04-14 07:32:27
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Responsible for filling stores' orders in an accurate, productive and safe manner.
Perform all tasks in a safe manner consistent with corporate policies and state and federal laws.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998.
Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Fred Meyer family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
• Ability to read and comprehend simple instructions, short correspondence and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to ...
....Read more...
Type: Permanent Location: Clackamas, US-OR
Salary / Rate: Not Specified
Posted: 2026-04-14 07:32:26
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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.Based in California, Ralph's merged with The Kroger Company in 1998.
Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Ralphs family!
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:
* Customer Service skills
* Effective communication skills
Desired Previous Job Experience
* Retail Experience is preferred but ...
....Read more...
Type: Permanent Location: Los Osos, US-CA
Salary / Rate: 18.01
Posted: 2026-04-14 07:32:26
