-
Job Specific Duties/Responsibilities:
-Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
-Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
-Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
-Accountable for the Contact Center implementation and support during all stages of the project life cycle
-Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
-Ability to work unscheduled hours in case of emergency work/outages
-Follow department implementation standards and Change control processes
-Analyze existing and new voice and data networks (as needed) and recommend solutions
-Create/modify artifacts and deliverables, including the change management process
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job Specific Education/Requirements:
-Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
Equivalent combination of education and experience considered in lieu of degree
-Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
-Ability to develop and execute a strategic technology vision that aligns with and supports business goals
-Strong leadership skills with experience managing and mentoring senior technical teams.
-Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
-Call flow development experience in Genesys Architect tool
-Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
-Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods
-Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion
Preferred Skills and Qualifications:
Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Government work
Additional Client Requirement:
Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
#techjobs #veteranspage #LI-Remote
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics....
....Read more...
Type: Permanent Location: Duluth, US-MN
Salary / Rate: Not Specified
Posted: 2026-02-19 07:52:28
-
Job Specific Duties/Responsibilities:
-Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
-Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
-Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
-Accountable for the Contact Center implementation and support during all stages of the project life cycle
-Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
-Ability to work unscheduled hours in case of emergency work/outages
-Follow department implementation standards and Change control processes
-Analyze existing and new voice and data networks (as needed) and recommend solutions
-Create/modify artifacts and deliverables, including the change management process
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job Specific Education/Requirements:
-Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
Equivalent combination of education and experience considered in lieu of degree
-Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
-Ability to develop and execute a strategic technology vision that aligns with and supports business goals
-Strong leadership skills with experience managing and mentoring senior technical teams.
-Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
-Call flow development experience in Genesys Architect tool
-Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
-Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods
-Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion
Preferred Skills and Qualifications:
Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Government work
Additional Client Requirement:
Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
#techjobs #veteranspage #LI-Remote
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics....
....Read more...
Type: Permanent Location: Minneapolis, US-MN
Salary / Rate: Not Specified
Posted: 2026-02-19 07:52:27
-
Job Specific Duties/Responsibilities:
-Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
-Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
-Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
-Accountable for the Contact Center implementation and support during all stages of the project life cycle
-Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
-Ability to work unscheduled hours in case of emergency work/outages
-Follow department implementation standards and Change control processes
-Analyze existing and new voice and data networks (as needed) and recommend solutions
-Create/modify artifacts and deliverables, including the change management process
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job Specific Education/Requirements:
-Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
Equivalent combination of education and experience considered in lieu of degree
-Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
-Ability to develop and execute a strategic technology vision that aligns with and supports business goals
-Strong leadership skills with experience managing and mentoring senior technical teams.
-Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
-Call flow development experience in Genesys Architect tool
-Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
-Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods
-Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion
Preferred Skills and Qualifications:
Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Government work
Additional Client Requirement:
Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
#techjobs #veteranspage #LI-Remote
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics....
....Read more...
Type: Permanent Location: Grand Rapids, US-MI
Salary / Rate: Not Specified
Posted: 2026-02-19 07:52:26
-
Job Specific Duties/Responsibilities:
-Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
-Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
-Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
-Accountable for the Contact Center implementation and support during all stages of the project life cycle
-Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
-Ability to work unscheduled hours in case of emergency work/outages
-Follow department implementation standards and Change control processes
-Analyze existing and new voice and data networks (as needed) and recommend solutions
-Create/modify artifacts and deliverables, including the change management process
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job Specific Education/Requirements:
-Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
Equivalent combination of education and experience considered in lieu of degree
-Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
-Ability to develop and execute a strategic technology vision that aligns with and supports business goals
-Strong leadership skills with experience managing and mentoring senior technical teams.
-Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
-Call flow development experience in Genesys Architect tool
-Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
-Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods
-Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion
Preferred Skills and Qualifications:
Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Government work
Additional Client Requirement:
Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
#techjobs #veteranspage #LI-Remote
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics....
....Read more...
Type: Permanent Location: Marquette, US-MI
Salary / Rate: Not Specified
Posted: 2026-02-19 07:52:26
-
Job Specific Duties/Responsibilities:
-Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
-Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
-Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
-Accountable for the Contact Center implementation and support during all stages of the project life cycle
-Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
-Ability to work unscheduled hours in case of emergency work/outages
-Follow department implementation standards and Change control processes
-Analyze existing and new voice and data networks (as needed) and recommend solutions
-Create/modify artifacts and deliverables, including the change management process
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job Specific Education/Requirements:
-Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
Equivalent combination of education and experience considered in lieu of degree
-Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
-Ability to develop and execute a strategic technology vision that aligns with and supports business goals
-Strong leadership skills with experience managing and mentoring senior technical teams.
-Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
-Call flow development experience in Genesys Architect tool
-Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
-Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods
-Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion
Preferred Skills and Qualifications:
Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Government work
Additional Client Requirement:
Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
#techjobs #veteranspage #LI-Remote
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics....
....Read more...
Type: Permanent Location: Jackson, US-MS
Salary / Rate: Not Specified
Posted: 2026-02-19 07:52:25
-
Job Specific Duties/Responsibilities:
-Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
-Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
-Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
-Accountable for the Contact Center implementation and support during all stages of the project life cycle
-Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
-Ability to work unscheduled hours in case of emergency work/outages
-Follow department implementation standards and Change control processes
-Analyze existing and new voice and data networks (as needed) and recommend solutions
-Create/modify artifacts and deliverables, including the change management process
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job Specific Education/Requirements:
-Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
Equivalent combination of education and experience considered in lieu of degree
-Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
-Ability to develop and execute a strategic technology vision that aligns with and supports business goals
-Strong leadership skills with experience managing and mentoring senior technical teams.
-Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
-Call flow development experience in Genesys Architect tool
-Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
-Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods
-Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion
Preferred Skills and Qualifications:
Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Government work
Additional Client Requirement:
Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
#techjobs #veteranspage #LI-Remote
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics....
....Read more...
Type: Permanent Location: Boston, US-MA
Salary / Rate: Not Specified
Posted: 2026-02-19 07:52:25
-
Job Specific Duties/Responsibilities:
-Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
-Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
-Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
-Accountable for the Contact Center implementation and support during all stages of the project life cycle
-Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
-Ability to work unscheduled hours in case of emergency work/outages
-Follow department implementation standards and Change control processes
-Analyze existing and new voice and data networks (as needed) and recommend solutions
-Create/modify artifacts and deliverables, including the change management process
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job Specific Education/Requirements:
-Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
Equivalent combination of education and experience considered in lieu of degree
-Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
-Ability to develop and execute a strategic technology vision that aligns with and supports business goals
-Strong leadership skills with experience managing and mentoring senior technical teams.
-Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
-Call flow development experience in Genesys Architect tool
-Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
-Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods
-Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion
Preferred Skills and Qualifications:
Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Government work
Additional Client Requirement:
Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
#techjobs #veteranspage #LI-Remote
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics....
....Read more...
Type: Permanent Location: Baltimore, US-MD
Salary / Rate: Not Specified
Posted: 2026-02-19 07:52:24
-
Job Specific Duties/Responsibilities:
-Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
-Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
-Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
-Accountable for the Contact Center implementation and support during all stages of the project life cycle
-Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
-Ability to work unscheduled hours in case of emergency work/outages
-Follow department implementation standards and Change control processes
-Analyze existing and new voice and data networks (as needed) and recommend solutions
-Create/modify artifacts and deliverables, including the change management process
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job Specific Education/Requirements:
-Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
Equivalent combination of education and experience considered in lieu of degree
-Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
-Ability to develop and execute a strategic technology vision that aligns with and supports business goals
-Strong leadership skills with experience managing and mentoring senior technical teams.
-Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
-Call flow development experience in Genesys Architect tool
-Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
-Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods
-Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion
Preferred Skills and Qualifications:
Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Government work
Additional Client Requirement:
Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
#techjobs #veteranspage #LI-Remote
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics....
....Read more...
Type: Permanent Location: Springfield, US-MA
Salary / Rate: Not Specified
Posted: 2026-02-19 07:52:23
-
Job Specific Duties/Responsibilities:
-Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
-Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
-Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
-Accountable for the Contact Center implementation and support during all stages of the project life cycle
-Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
-Ability to work unscheduled hours in case of emergency work/outages
-Follow department implementation standards and Change control processes
-Analyze existing and new voice and data networks (as needed) and recommend solutions
-Create/modify artifacts and deliverables, including the change management process
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job Specific Education/Requirements:
-Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
Equivalent combination of education and experience considered in lieu of degree
-Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
-Ability to develop and execute a strategic technology vision that aligns with and supports business goals
-Strong leadership skills with experience managing and mentoring senior technical teams.
-Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
-Call flow development experience in Genesys Architect tool
-Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
-Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods
-Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion
Preferred Skills and Qualifications:
Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Government work
Additional Client Requirement:
Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
#techjobs #veteranspage #LI-Remote
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics....
....Read more...
Type: Permanent Location: Detroit, US-MI
Salary / Rate: Not Specified
Posted: 2026-02-19 07:52:22
-
Job Specific Duties/Responsibilities:
-Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
-Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
-Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
-Accountable for the Contact Center implementation and support during all stages of the project life cycle
-Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
-Ability to work unscheduled hours in case of emergency work/outages
-Follow department implementation standards and Change control processes
-Analyze existing and new voice and data networks (as needed) and recommend solutions
-Create/modify artifacts and deliverables, including the change management process
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job Specific Education/Requirements:
-Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
Equivalent combination of education and experience considered in lieu of degree
-Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
-Ability to develop and execute a strategic technology vision that aligns with and supports business goals
-Strong leadership skills with experience managing and mentoring senior technical teams.
-Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
-Call flow development experience in Genesys Architect tool
-Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
-Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods
-Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion
Preferred Skills and Qualifications:
Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Government work
Additional Client Requirement:
Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
#techjobs #veteranspage #LI-Remote
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics....
....Read more...
Type: Permanent Location: Aberdeen, US-MD
Salary / Rate: Not Specified
Posted: 2026-02-19 07:52:22
-
Job Specific Duties/Responsibilities:
-Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
-Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
-Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
-Accountable for the Contact Center implementation and support during all stages of the project life cycle
-Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
-Ability to work unscheduled hours in case of emergency work/outages
-Follow department implementation standards and Change control processes
-Analyze existing and new voice and data networks (as needed) and recommend solutions
-Create/modify artifacts and deliverables, including the change management process
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job Specific Education/Requirements:
-Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
Equivalent combination of education and experience considered in lieu of degree
-Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
-Ability to develop and execute a strategic technology vision that aligns with and supports business goals
-Strong leadership skills with experience managing and mentoring senior technical teams.
-Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
-Call flow development experience in Genesys Architect tool
-Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
-Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods
-Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion
Preferred Skills and Qualifications:
Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Government work
Additional Client Requirement:
Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
#techjobs #veteranspage #LI-Remote
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics....
....Read more...
Type: Permanent Location: Baton Rouge, US-LA
Salary / Rate: Not Specified
Posted: 2026-02-19 07:52:21
-
Job Specific Duties/Responsibilities:
-Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
-Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
-Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
-Accountable for the Contact Center implementation and support during all stages of the project life cycle
-Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
-Ability to work unscheduled hours in case of emergency work/outages
-Follow department implementation standards and Change control processes
-Analyze existing and new voice and data networks (as needed) and recommend solutions
-Create/modify artifacts and deliverables, including the change management process
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job Specific Education/Requirements:
-Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
Equivalent combination of education and experience considered in lieu of degree
-Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
-Ability to develop and execute a strategic technology vision that aligns with and supports business goals
-Strong leadership skills with experience managing and mentoring senior technical teams.
-Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
-Call flow development experience in Genesys Architect tool
-Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
-Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods
-Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion
Preferred Skills and Qualifications:
Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Government work
Additional Client Requirement:
Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
#techjobs #veteranspage #LI-Remote
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics....
....Read more...
Type: Permanent Location: Shreveport, US-LA
Salary / Rate: Not Specified
Posted: 2026-02-19 07:52:20
-
At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.
At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.
We believe that diversity is the driving force behind innovation, creativity, and overall business success.
Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
Job Description
Your Role: Customer Service Specialist with German
As an O2C Customer Service Specialist, you will be a key part of the O2C team, ensuring efficient processing of orders and effective resolution of customer disputes.
In this role, you’ll be responsible for maintaining positive customer experiences, managing collections, and contributing to process improvements within the Order to Cash cycle.
Your Responsibilities:
* Effectively process all manual orders received through phone, fax & email, ensuring priority for urgent orders.
* Manage all customer disputes, coordinating with O2C Accounts Receivable or Supply Chain teams and escalating as needed.
* Analyse account discrepancies and outstanding customer aging to identify collection priorities and engage with customers.
* Monitor and resolve all sales orders & sales interface issues (outbound).
* Support global/regional O2C projects and contribute to the training of new team members.
What You Need to Succeed (minimum qualifications):
* Degree in Business and/or Accounting (or equivalent work experience)
* A minimum of 1 year of experience in O2C or Finance function
* Ability to handle complexity and utilize analytical skills with attention to detail; Fluency in German and English
What will give you a competitive edge (preferred qualifications):
* Knowledge of credit management & customer service
* Experience in identifying and delivering process change
* Experience with SAP O2C Module
* Working knowledge of MS Excel, Word, Outlook and PowerPoint
* Strong compliance-oriented mindset and continuous improvement approach
Additional Information:
Location: Elanco Solution Center Sp.z o.o., rondo Ignacego Daszyńskiego 2b, Warszawa, Poland - Hybrid Work Environment
Elanco Benefits and Perks:
We offer a comprehensive benefits package focusing on financial, physical, and mental well-being while encouraging our employees to pursue our purpose! Some highlights include:
* Career at one of the leading global animal healthcare companies
* Office located in the center of Warsaw...
....Read more...
Type: Permanent Location: Warszawa, PL-MZ
Salary / Rate: 95000
Posted: 2026-02-19 07:52:20
-
Job Specific Duties/Responsibilities:
-Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
-Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
-Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
-Accountable for the Contact Center implementation and support during all stages of the project life cycle
-Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
-Ability to work unscheduled hours in case of emergency work/outages
-Follow department implementation standards and Change control processes
-Analyze existing and new voice and data networks (as needed) and recommend solutions
-Create/modify artifacts and deliverables, including the change management process
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job Specific Education/Requirements:
-Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
Equivalent combination of education and experience considered in lieu of degree
-Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
-Ability to develop and execute a strategic technology vision that aligns with and supports business goals
-Strong leadership skills with experience managing and mentoring senior technical teams.
-Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
-Call flow development experience in Genesys Architect tool
-Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
-Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods
-Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion
Preferred Skills and Qualifications:
Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Government work
Additional Client Requirement:
Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
#techjobs #veteranspage #LI-Remote
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics....
....Read more...
Type: Permanent Location: Bangor, US-ME
Salary / Rate: Not Specified
Posted: 2026-02-19 07:52:19
-
Job Specific Duties/Responsibilities:
-Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
-Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
-Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
-Accountable for the Contact Center implementation and support during all stages of the project life cycle
-Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
-Ability to work unscheduled hours in case of emergency work/outages
-Follow department implementation standards and Change control processes
-Analyze existing and new voice and data networks (as needed) and recommend solutions
-Create/modify artifacts and deliverables, including the change management process
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job Specific Education/Requirements:
-Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
Equivalent combination of education and experience considered in lieu of degree
-Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
-Ability to develop and execute a strategic technology vision that aligns with and supports business goals
-Strong leadership skills with experience managing and mentoring senior technical teams.
-Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
-Call flow development experience in Genesys Architect tool
-Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
-Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods
-Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion
Preferred Skills and Qualifications:
Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Government work
Additional Client Requirement:
Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
#techjobs #veteranspage #LI-Remote
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics....
....Read more...
Type: Permanent Location: Portland, US-ME
Salary / Rate: Not Specified
Posted: 2026-02-19 07:52:18
-
At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.
At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.
We believe that diversity is the driving force behind innovation, creativity, and overall business success.
Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
Your Role: Customer Service Specialist with German
As an O2C Customer Service Specialist, you will be a key part of the O2C team, ensuring efficient processing of orders and effective resolution of customer disputes.
In this role, you’ll be responsible for maintaining positive customer experiences, managing collections, and contributing to process improvements within the Order to Cash cycle.
Your Responsibilities:
* Effectively process all manual orders received through phone, fax & email, ensuring priority for urgent orders.
* Manage all customer disputes, coordinating with O2C Accounts Receivable or Supply Chain teams and escalating as needed.
* Analyse account discrepancies and outstanding customer aging to identify collection priorities and engage with customers.
* Monitor and resolve all sales orders & sales interface issues (outbound).
* Support global/regional O2C projects and contribute to the training of new team members.
What You Need to Succeed (minimum qualifications):
* Degree in Business and/or Accounting (or equivalent work experience)
* A minimum of 1 year of experience in O2C or Finance function
* Ability to handle complexity and utilize analytical skills with attention to detail; Fluency in German and English
What will give you a competitive edge (preferred qualifications):
* Knowledge of credit management & customer service
* Experience in identifying and delivering process change
* Experience with SAP O2C Module
* Working knowledge of MS Excel, Word, Outlook and PowerPoint
* Strong compliance-oriented mindset and continuous improvement approach
Additional Information:
Location: Elanco Solution Center Sp.z o.o., rondo Ignacego Daszyńskiego 2b, Warszawa, Poland - Hybrid Work Environment
Elanco Benefits and Perks:
We offer a comprehensive benefits package focusing on financial, physical, and mental well-being while encouraging our employees to pursue our purpose! Some highlights include:
* Career at one of the leading global animal healthcare companies
* Office located in the center of Warsaw (Rondo Daszynski...
....Read more...
Type: Permanent Location: Warszawa, PL-MZ
Salary / Rate: 95000
Posted: 2026-02-19 07:52:18
-
Job Specific Duties/Responsibilities:
-Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
-Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
-Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
-Accountable for the Contact Center implementation and support during all stages of the project life cycle
-Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
-Ability to work unscheduled hours in case of emergency work/outages
-Follow department implementation standards and Change control processes
-Analyze existing and new voice and data networks (as needed) and recommend solutions
-Create/modify artifacts and deliverables, including the change management process
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job Specific Education/Requirements:
-Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
Equivalent combination of education and experience considered in lieu of degree
-Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
-Ability to develop and execute a strategic technology vision that aligns with and supports business goals
-Strong leadership skills with experience managing and mentoring senior technical teams.
-Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
-Call flow development experience in Genesys Architect tool
-Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
-Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods
-Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion
Preferred Skills and Qualifications:
Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Government work
Additional Client Requirement:
Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
#techjobs #veteranspage #LI-Remote
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics....
....Read more...
Type: Permanent Location: Bowling Green, US-KY
Salary / Rate: Not Specified
Posted: 2026-02-19 07:52:17
-
Job Specific Duties/Responsibilities:
-Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
-Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
-Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
-Accountable for the Contact Center implementation and support during all stages of the project life cycle
-Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
-Ability to work unscheduled hours in case of emergency work/outages
-Follow department implementation standards and Change control processes
-Analyze existing and new voice and data networks (as needed) and recommend solutions
-Create/modify artifacts and deliverables, including the change management process
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job Specific Education/Requirements:
-Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
Equivalent combination of education and experience considered in lieu of degree
-Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
-Ability to develop and execute a strategic technology vision that aligns with and supports business goals
-Strong leadership skills with experience managing and mentoring senior technical teams.
-Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
-Call flow development experience in Genesys Architect tool
-Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
-Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods
-Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion
Preferred Skills and Qualifications:
Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Government work
Additional Client Requirement:
Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
#techjobs #veteranspage #LI-Remote
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics....
....Read more...
Type: Permanent Location: Louisville, US-KY
Salary / Rate: Not Specified
Posted: 2026-02-19 07:52:16
-
Job Specific Duties/Responsibilities:
-Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
-Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
-Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
-Accountable for the Contact Center implementation and support during all stages of the project life cycle
-Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
-Ability to work unscheduled hours in case of emergency work/outages
-Follow department implementation standards and Change control processes
-Analyze existing and new voice and data networks (as needed) and recommend solutions
-Create/modify artifacts and deliverables, including the change management process
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job Specific Education/Requirements:
-Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
Equivalent combination of education and experience considered in lieu of degree
-Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
-Ability to develop and execute a strategic technology vision that aligns with and supports business goals
-Strong leadership skills with experience managing and mentoring senior technical teams.
-Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
-Call flow development experience in Genesys Architect tool
-Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
-Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods
-Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion
Preferred Skills and Qualifications:
Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Government work
Additional Client Requirement:
Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
#techjobs #veteranspage #LI-Remote
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics....
....Read more...
Type: Permanent Location: New Orleans, US-LA
Salary / Rate: Not Specified
Posted: 2026-02-19 07:52:16
-
Job Specific Duties/Responsibilities:
-Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
-Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
-Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
-Accountable for the Contact Center implementation and support during all stages of the project life cycle
-Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
-Ability to work unscheduled hours in case of emergency work/outages
-Follow department implementation standards and Change control processes
-Analyze existing and new voice and data networks (as needed) and recommend solutions
-Create/modify artifacts and deliverables, including the change management process
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job Specific Education/Requirements:
-Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
Equivalent combination of education and experience considered in lieu of degree
-Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
-Ability to develop and execute a strategic technology vision that aligns with and supports business goals
-Strong leadership skills with experience managing and mentoring senior technical teams.
-Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
-Call flow development experience in Genesys Architect tool
-Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
-Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods
-Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion
Preferred Skills and Qualifications:
Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Government work
Additional Client Requirement:
Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
#techjobs #veteranspage #LI-Remote
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics....
....Read more...
Type: Permanent Location: Kansas City, US-KS
Salary / Rate: Not Specified
Posted: 2026-02-19 07:52:15
-
Job Specific Duties/Responsibilities:
-Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
-Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
-Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
-Accountable for the Contact Center implementation and support during all stages of the project life cycle
-Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
-Ability to work unscheduled hours in case of emergency work/outages
-Follow department implementation standards and Change control processes
-Analyze existing and new voice and data networks (as needed) and recommend solutions
-Create/modify artifacts and deliverables, including the change management process
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job Specific Education/Requirements:
-Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
Equivalent combination of education and experience considered in lieu of degree
-Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
-Ability to develop and execute a strategic technology vision that aligns with and supports business goals
-Strong leadership skills with experience managing and mentoring senior technical teams.
-Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
-Call flow development experience in Genesys Architect tool
-Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
-Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods
-Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion
Preferred Skills and Qualifications:
Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Government work
Additional Client Requirement:
Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
#techjobs #veteranspage #LI-Remote
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics....
....Read more...
Type: Permanent Location: Wichita, US-KS
Salary / Rate: Not Specified
Posted: 2026-02-19 07:52:15
-
Job Specific Duties/Responsibilities:
-Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
-Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
-Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
-Accountable for the Contact Center implementation and support during all stages of the project life cycle
-Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
-Ability to work unscheduled hours in case of emergency work/outages
-Follow department implementation standards and Change control processes
-Analyze existing and new voice and data networks (as needed) and recommend solutions
-Create/modify artifacts and deliverables, including the change management process
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job Specific Education/Requirements:
-Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
Equivalent combination of education and experience considered in lieu of degree
-Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
-Ability to develop and execute a strategic technology vision that aligns with and supports business goals
-Strong leadership skills with experience managing and mentoring senior technical teams.
-Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
-Call flow development experience in Genesys Architect tool
-Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
-Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods
-Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion
Preferred Skills and Qualifications:
Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Government work
Additional Client Requirement:
Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
#techjobs #veteranspage #LI-Remote
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics....
....Read more...
Type: Permanent Location: Fort Wayne, US-IN
Salary / Rate: Not Specified
Posted: 2026-02-19 07:52:14
-
Job Specific Duties/Responsibilities:
-Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
-Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
-Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
-Accountable for the Contact Center implementation and support during all stages of the project life cycle
-Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
-Ability to work unscheduled hours in case of emergency work/outages
-Follow department implementation standards and Change control processes
-Analyze existing and new voice and data networks (as needed) and recommend solutions
-Create/modify artifacts and deliverables, including the change management process
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job Specific Education/Requirements:
-Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
Equivalent combination of education and experience considered in lieu of degree
-Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
-Ability to develop and execute a strategic technology vision that aligns with and supports business goals
-Strong leadership skills with experience managing and mentoring senior technical teams.
-Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
-Call flow development experience in Genesys Architect tool
-Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
-Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods
-Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion
Preferred Skills and Qualifications:
Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Government work
Additional Client Requirement:
Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
#techjobs #veteranspage #LI-Remote
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics....
....Read more...
Type: Permanent Location: Davenport, US-IA
Salary / Rate: Not Specified
Posted: 2026-02-19 07:52:13
-
Job Specific Duties/Responsibilities:
-Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
-Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
-Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
-Accountable for the Contact Center implementation and support during all stages of the project life cycle
-Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
-Ability to work unscheduled hours in case of emergency work/outages
-Follow department implementation standards and Change control processes
-Analyze existing and new voice and data networks (as needed) and recommend solutions
-Create/modify artifacts and deliverables, including the change management process
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job Specific Education/Requirements:
-Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
Equivalent combination of education and experience considered in lieu of degree
-Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
-Ability to develop and execute a strategic technology vision that aligns with and supports business goals
-Strong leadership skills with experience managing and mentoring senior technical teams.
-Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
-Call flow development experience in Genesys Architect tool
-Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
-Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods
-Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion
Preferred Skills and Qualifications:
Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Government work
Additional Client Requirement:
Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
#techjobs #veteranspage #LI-Remote
#techjobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics....
....Read more...
Type: Permanent Location: Sioux City, US-IA
Salary / Rate: Not Specified
Posted: 2026-02-19 07:52:13
-
Job Specific Duties/Responsibilities:
-Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts
-Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning
-Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team.
-Accountable for the Contact Center implementation and support during all stages of the project life cycle
-Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners
-Ability to work unscheduled hours in case of emergency work/outages
-Follow department implementation standards and Change control processes
-Analyze existing and new voice and data networks (as needed) and recommend solutions
-Create/modify artifacts and deliverables, including the change management process
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.
Job Specific Education/Requirements:
-Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
Equivalent combination of education and experience considered in lieu of degree
-Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations
-Ability to develop and execute a strategic technology vision that aligns with and supports business goals
-Strong leadership skills with experience managing and mentoring senior technical teams.
-Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
-Call flow development experience in Genesys Architect tool
-Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook)
-Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods
-Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion
Preferred Skills and Qualifications:
Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Government work
Additional Client Requirement:
Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
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EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics....
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Type: Permanent Location: Des Moines, US-IA
Salary / Rate: Not Specified
Posted: 2026-02-19 07:52:12
