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Be a trusted advisor to our most complex Commercial Bank clients.
Manage multiple relationships with our clients to help provide support for any issues that may arise with the use of our complex treasury and cash management products and services.
As a Client Relationship Manager (CRM) within the Commercial Bank, you will serve as the primary point of contact for each client assigned to your portfolio within Commercial Banking.
The CRM is expected to be the client advocate and responsible for owning the client experience globally through the handling of the service and account management needs of designated high-profile clients who utilize complex depository and treasury products, which may include those both within the US and across our global footprint.
Job Responsibilities
* Lead our complex clients autonomously by delivering solutions to clients and upholding JP Morgan Chase standards and operating principles
* Develop long term client relationships
* Proactively work to determine service improvements and solicit client input and feedback to drive client satisfaction
* Conduct annual relationship reviews with clients to identify potential customer-level fraud exposure and recommend appropriate products to mitigate risk or provide other efficiencies
* Proactively discuss client trends/issues with internal partners to further customize solutions for clients
* Actively participate in deal team meetings as new products and services are added to clients
* Influence internal partners to recommend products and services based on knowledge of client behaviors
* Learn and understand existing and upcoming technologies to support client consultation and requests
* Identify opportunities for use of digital tools to offer self-service solutions with a high degree of success
* Solicit feedback on product and service offerings in an effort to continuously adapt to the ever-changing commercial banking landscape
Required Qualifications, Skills and Capabilities
* Comprehensive knowledge of Treasury Services and/or Custom Card products
* Data Analytics & Change Management experience
* Ability to influence others without direct supervision
* Ability to provide quantifiable management reporting & present findings
* Project Management & Execution
* Excellent verbal, written, interpersonal, presentation, negotiating and organizational skills
* Strategic thinking with the ability to adapt to change
* Demonstrated team building skills and ability to work in a team environment
* 6+ years of client facing work experience
Preferred Qualifications, skills and capabilities
* Bachelor of Science or Business Administration Degree
* Passion for learning new operating models, technologies, and industry trends
* Google G suites / Microsoft Office adept
Joining our diverse and innovative global organization will provide you with endless opportunities for career an...
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Type: Permanent Location: Irvine, US-CA
Salary / Rate: Not Specified
Posted: 2024-04-19 08:32:00
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If you are looking for a game-changing career, working for one of the world's leading financial institutions, you've come to the right place.
As a Principal Software Engineer at JPMorgan Chase within the Consumer and Community Banking line of business, you, you provide expertise and engineering excellence as an integral part of an agile team to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
Leverage your advanced technical capabilities and collaborate with colleagues across the organization to drive best-in-class outcomes across various technologies to support one or more of the firm's portfolios.
Job responsibilities
* Leads Credit Card Modernization efforts from the center enabling Card Products to accelerate their respective modernization roadmaps
* Delivers high-quality, scalable, and secure solutions using appropriate software design frameworks
* Develops horizontal capabilities needed across all Card products as they modernize to public cloud
* Collaborates with all Consumer and Community Bank (CCB) product groups to align their roadmaps to Card roadmaps
* Partners with CCB Cloud enablement teams and Global Technology Infrastructure product groups to ensure Card priorities are taken care, and deliver on modernization book-of-work.
* Provides strategic direction for the technology roadmap and ensure alignment with business objectives, and Influences leaders and senior stakeholders across business, product, and technology teams
* Leads the implementation of non-functional requirements including IT risk standards and policies
* Collaborates with product owners and business leaders to identify technical solutions that drive business growth and competitiveness
* Advises cross-functional teams on technological matters within your domain of expertise
* Serves as the function's go-to subject matter expert
* Champions the firm's culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 10+ years applied experience
* Experience in hands-on Technology Leadership, with a demonstrated ability to drive transformation initiatives on Public Cloud, specifically AWS
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Expert in one or more programming language(s) specifically, the Java stack,
* Experienced in Event driven architecture and Micro services / APIs
* Mastery of application, data, and infrastructure architecture disciplines
* Advanced knowledge of software application development and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* Strengths in cloud (AWS) native software engineering effor...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-04-19 08:31:59
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Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in the pipeline and solutioning team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.
Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
* Considers and plans for upstream and downstream implications of new product features on the overall product experience
* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
* Writes the requirements, epics, and user stories to support product development
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Proficient knowledge of the product development life cycle
* Experience in product life cycle activities including discovery and requirements definition
* Developing knowledge of data analytics and data literacy
* Bachelor's degree from a top tier program
* Minimum 2 years of experience at a top-tier management consulting, tech firm or startup in product management or business analysis for a software development product
* Experience developing, tracking and measuring OKRs and outcomes
Preferred qualifications, capabilities, and skills
* Previous experience and proven success with digital transformation implementations (journey design, prototyping to scale), and tech innovation initiatives with a strong interest in operating model design and / or business strategy
* Ability to write effective user stories that are development ready (understanding of JIRA is a plus)
* Understand basic technology concepts (APIs, User Acceptance Testing, entitlements/credentials, etc.)
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, c...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-04-19 08:31:58
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As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities..
As a Risk Management - Hedge Fund Credit Risk Associate in Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
Team Description
The Hedge Funds Credit Risk Team manages exposure to North American based hedge funds and other alternative managers engaging across the spectrum of investment strategies.
As part of the Hedge Fund Credit Risk Team, you will have responsibility for assessing the risk of a portfolio of hedge funds and determining credit risk appetite for client lending, trading, clearing, prime brokerage and custody activity.
Job Responsibilities
* Assess creditworthiness of clients to determine appropriate credit ratings including strategy and credit exposure analysis
* Perform client due diligence including written credit approval memos and annual credit reviews
* Manage client portfolio including limit sizing and maintenance, review of financial reporting, and monitoring of credit covenants
* Analyze exposure metrics including VaR and stress scenario analysis to recommend risk mitigants such as structural enhancements, credit covenants, and collateral requirements
* Develop understanding of trading agreements and associated credit terms (e.g.
ISDA)
* Partner with colleagues from Sales & Trading, Coverage, Market Risk, Transition Management, and Legal
* Understand market developments and industry trends and assess the impact on client portfolios and strategies
Required Qualifications, Capabilities and Skills
* Bachelor's degree in finance or related field
* Minimum 3 years of credit risk experience
* An understanding of accounting, trading products and an interest in markets
* Strong interest in client interaction and possess outstanding verbal and written communication skills
* Ability to multi-task and perform well under pressure on teams in a demanding environment
* Highly proficient in Excel, PowerPoint and Word
Preferred Qualifications, Capabilities and Skills
* Prior experience in hedge fund
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-04-19 08:31:58
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Java Lead Software Engineer with Kafka and Kubernetes at JPMorgan Chase within the Consumer & Community Banking Connected Commerce team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Code in one or more general purpose programming languages ( Java/J2EE systems including JSP Based Web applications and SOA based business services using J2EE/Web Services)
* Understands of software skills such as business analysis, development, maintenance and software improvement
* Experience Utilizing Web Services and Java RMI technologies to improve interface/API and significantly enhance integration capability between front-end and back-end systems.
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years of applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s)
* Proficiency in automation and continuous delivery methods
* AWS or Cloud Foundry, Kubernetes, asynchronous messaging such as Kafka, RabbitMQ etc.
* Experience with Relational or NoSQL Datastores such as Cassandra, PostgreSql, GAIA Oracle Services, Graph Databases
* Knowledge abt data modelling and MDD
* Performance Testing experience with Blazemeter / JMeter and automation experience with Cucumber / Automated Functional Testing
* Proficiency in one or more modern programming languages Java, Spring, Spring Boot, SpringMQ
* Understanding of software skills such as business analysis, development, maintenance and software improvement
* Solid design, coding, testing and debugging skills
Preferred qualifications, capabilities, and skills
* Familiarity with modern front-end technologies, such as JavaScript or React
* Exposure to distributed development architecture and bpmn modelling
Chase is a leading financial services firm, helping nearly half of America's households and small busi...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-04-19 08:31:57
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
+ Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their...
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Type: Permanent Location: Tulsa, US-OK
Salary / Rate: Not Specified
Posted: 2024-04-19 08:31:56
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As a Senior Home Lending Advisor in Chase Home Lending, you will take your clients on a first-class journey to home ownership and deliver strong sales results.
You will put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
Job responsibilities
* Coaches and mentors the branch team by providing training on products and services.
* Works together with bankers, meeting with their customers and introducing new clients to bankers for additional products and services.
* Partners with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
* Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and can function well within formal and dotted-line reporting relationships
* Builds role as the internal and external mortgage expert; builds and maintains good relationships with customers; and exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances
Required qualifications, capabilities, and skills
* Minimum three years of mortgage lending and proven sales experience in retail banking required
* Knowledge of real estate market in local area
* Excellent written and oral communication skills
* Knowledge of FHA, VA, FNMA, and FHLMC guidelines
Preferred qualifications, capabilities, and skills
* FHA/VA sales experience preferred
* Marketing, promoting, relationship building, and consulting skills preferred
* Intermediate PC skills in a Windows environment preferred
* Bachelor's degree or equivalent work experience in sales and/or real estate
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position.
Note that any felony conviction within the last seven years will disqualify you from consideration for this position.
Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under th...
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Type: Permanent Location: Walnut, US-CA
Salary / Rate: Not Specified
Posted: 2024-04-19 08:31:56
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Are you passionate about supporting initiatives and executing processes that enhance efficiency and client experience? As a Business Solutions Banker, you will have the opportunity to shape the future of Business Banking, offering innovative financial solutions and advice that improve our clients' lives and businesses.
Join us and be part of a team that values your skills and growth.
As a Business Solutions Banker in Business Banking, you will be helping to improve the lives of our clients and the well-being of their businesses by offering financial solutions, education and advice.
The Business Solutions Banker manages a portfolio of business or Not for Profit clients and builds relationships by providing financial education and solutions with a focus on client experience.
Job Responsibilities
* Deliver an outstanding experience to Chase Business Banking clients by proactively providing comprehensive business banking solutions tailored to the financial needs and circumstances of the businesses
* Plan and conduct regularly-scheduled, agenda-based meetings with each client to understand their needs and goals.
Identify their banking needs, analyze current product usage, and pinpoint growth opportunities through Zoom and phone engagement.
Engage with clients through screen share tools to educate, guide and assist the client with Chase online systems
* Use knowledge of banking, industry trends and internal tools to identify, recommend, and promote solutions that best serve the client while still working within risk parameters that protect the bank and ensure profitability of the portfolio
* Manage a portfolio of 250 high value business banking or not for profit clients by cultivating relationships to ensure a seamless client experience throughout Chase.
* Understand the client's short term and long-term capital needs to identify and manage credit opportunities up to $250,000
* Understand the client's cash flow cycle to identify Cash Management, Card, and Payment Solutions to help streamline and optimize processing efficiency for the client.
Understand and recommend ways to keep client's funds and account protected
* Own client experience from end to end, engaging appropriate service teams to resolve issues.
Own the survey results for all assigned clients.
Know when to escalate issues that require additional assistance or resolution
Required Qualifications, Capabilities and Skills
* Minimum 3 years' of experience in a business banking relationship management or portfolio management role or related business experience
* Maintain strong Zoom/phone-based and written communication skills with individuals at all levels, internally and externally
* Ability to proactively build relationships with clients and internal partners and influence others, in a fast-paced environment, to achieve desired outcomes
* Ability to take initiative and develop rapport to build and maintain client relationships virtu...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2024-04-19 08:31:55
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We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first-class experience to clients within J.P.
Morgan's U.S.
Private Bank.
If you have an entrepreneurial mindset and are looking to constantly challenge yourself, J.P.
Morgan is the place for you.
You will be working alongside a team of talented colleagues from other markets, businesses and functions to provide you with the opportunity to take your career to the next level.
As a Private Banker, you are responsible for advising families on building, preserving and managing their wealth.
You will use your knowledge of investments, financial planning, credit and banking to both advise current clients on all aspects of their balance sheet and drive new client acquisition.
You will be part of a local team and supported by an institutional platform that has the resources, specialists and intellectual capital to help you advise clients on achieving their desired goals.
Job Responsibilities
* Manage and maintain relationships with clients by earning trust, thoroughly understanding client needs, providing targeted advice, developing thoughtful solutions and delivering an exceptional client experience
* Drive business results and acquire new assets, both from existing client base and new client acquisition
* Advise clients on their overall balance sheet, including asset allocation, investment management, wealth planning, credit and banking needs
* Partner with internal specialists to provide interdisciplinary expertise to clients when needed
* Connect your clients across all lines of business of J.P.
Morgan Chase & Co.
* Ensure that proposed solutions fulfill clients' needs and objectives in the short, medium and long term through a holistic goals based planning approach
* Strictly adhere to all risk and control policies, regulatory guidelines and security measures
Required Qualifications, Capabilities, and Skills
* Six plus years of work experience in Private Banking or Financial Services
* Bachelor's Degree required
* Series 7, 66 and Insurance licenses required for position; unlicensed candidates considered, but required to obtain licenses within 90 days of start date
* Proven sales success and strong business acumen
* Strong community presence with an established network
* Experience or demonstrated understanding of investments, wealth planning, credit and banking concepts
* Focuses on the client experience and works tirelessly on the client's behalf
Preferred Qualifications, Capabilities, and Skills
* MBA, JD, CFA, or CFP preferred
* Proactive, takes initiative, and uses critical thinking to solve problems
* Dynamic and credible professional who communicates with clarity and has exceptional presentation skills
* Demonstrates strong organizational skills and applies a disciplined and organized approach throughout their business
...
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Type: Permanent Location: Walnut Creek, US-CA
Salary / Rate: Not Specified
Posted: 2024-04-19 08:31:54
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Become an integral part of Corporate & Investment Banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement.
Be part of a team that is results-oriented, with a focus on attention to detail and quality.
As an Executive Assistant in Corporate & Investment Banking, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output.
Your daily routine also includes interaction with various executive level internal clients across the lines of businesses.
You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.
Job responsibilities
* Maintain complex and detailed calendars
* Screen incoming calls and determine the level of priority, while using caution in dispensing information
* Manage the coordination and logistics of both internal and external meetings
* Arrange and coordinate complicated domestic and international travel
* Organize all aspects of internal and external events, including catering and transportation
* Process invoices and T&E expense claims for team members, ensuring all policies are followed and items are processed within provided guidelines
* Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access
* Produce high quality emails and messages to individuals at all levels of the organization
* Maintain department documents, including current organizational charts and Executive Bio's
* Handle regular activities without prompting, and advise in advance with issues or delays
* Assist in editing spreadsheets and presentations, including printing and binding, for client meetings
Required qualifications, capabilities, and skills
* At least five years of administrative experience
* Advanced ability to organize
* Discretion and good judgment in confidential situations, and proven experience interacting with senior management
* Strong interpersonal, written, and oral communication skills
* Strong proficiency in Microsoft Office
* Excellent telephone etiquette and ability to manage competing priorities i.e.
calendar management
Preferred qualifications, capabilities, and skills
* Experience supporting at the Managing Director level (or equivalent) or above
* College degree is a plus
Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-04-19 08:31:54
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At J.P.
Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion.
Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs.
As a Private Client Advisor in Chase Wealth Management, you will offer comprehensive financial planning and advice to individuals and families.
Your expertise will support a wide range of clients, from those just starting to save to those with significant wealth.
You provide an exceptional investor experience by offering advised solutions and Chase partner referrals that deepen client relationships.
Job responsibilities
* Champion and support your teammates' success and the goals of the bank, while fostering a culture of diversity
* Build a book of business and deliver personalized investment solutions to your clients by relying on leadership and relationship-building skills.
This will be done with a consistent focus on relationship management, not portfolio management
* Demonstrate a deep understanding of financial markets and sound business judgement
* Exhibit unwavering integrity that points toward doing right by clients at every opportunity
* Demonstrate a passion for educating clients on the technology and channels available to them to better monitor, maintain, and handle their investments
* Provide a holistic view of clients' needs and financial coaching beyond investments
* Embrace digital innovations to help clients become more digitally confident and bank when, where, and how they want
Required qualifications, capabilities, and skills
* At least 2 years in a Financial Advisor role or equivalent financial services experience
* Demonstrated success in client acquisition, cultivating and maintaining client relationships, and integrating with key partners
* Demonstrated ability and commitment to goals-based planning and advice
* A valid and active Series 7
* A valid and active Series 66 (63/65) license is required or must be obtained within 60 days of starting in the role as a condition of employment
* A valid and active Life, Health and Long Term Care Insurance license is required or must be obtained within 60 days of starting in the role as a condition of employment
Preferred qualifications, capabilities, and skills
* Certified Financial Planning (CFP®) certification is preferred
* Bachelor's degree preferred
INVESTMENT AND INSURANCE PRODUCTS ARE:
• NOT FDIC INSURED • NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY • NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A.
OR ANY OF ITS AFFILIATES • SUBJECT TO INVESTMENT RISKS, INCLUD...
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Type: Permanent Location: Olympia, US-WA
Salary / Rate: Not Specified
Posted: 2024-04-19 08:31:53
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Join JPMorgan Chase & Co., a global financial services leader with $2.6 trillion in assets and operations worldwide.
We're seeking a member for our Global Security team, responsible for safeguarding our firm's employees and assets globally.
This includes developing security policies, managing crises, and identifying potential threats.
Within this team, the Threat Detection and Analysis team plays a crucial role in identifying and mitigating threats from internal and external actors, ensuring the protection of our reputation, workforce, clients, and assets.
As an Insider Risk Program Lead within the Global Security team, you will be responsible for leading the identification, monitoring, testing, evaluation, and governance of insider risk processes and controls for the company.
You will leverage your experience to advance the firm's framework and program for identifying and mitigating threats and related insider risks.
You will work closely with various partners within the firm, including but not limited to Cybersecurity, Technology, Risk Management & Compliance, Legal, Human Resources, and Regulatory Affairs, as well as external partners.
This role provides an opportunity to work across a large and complex organization that features prominently in both U.S.
critical infrastructure and the global financial ecosystem.
Job responsibilities
* Leverage corporate and industry frameworks to structure Insider the insider risk framework and program
* Develop a strategy to govern Insider Risks across the firm working closely with the Threat Detection and Analysis Risk lead and the various domain owners.
* Assess processes, controls, technologies, metrics, and reporting used for Insider Risk.
* Engage with various security and control teams understand the control environment, both procedural and technical
* Partner closely with programs on Insider Risk, Strategic Threats, Workplace Violence and key stakeholders
* Devise recommendations and solutions to continuously improve the insider risk program
* Assist federated insider risk domains in the development of insider risk scenarios and corresponding program metrics
* Present written and oral communication of the Insider Risk Program development and progress to senior management and stakeholders
* Develop awareness of leading-edge processes and technologies to detect, assess and mitigate internal and external threats
* Keep abreast of current global causes of both insider and external threats (e.g.
political, financial, ideological)
* Engage with industry, professional, and government organizations in support of the same goals
Required qualifications, capabilities, and skills
* 10+ years' proven experience in program management
* Extensive knowledge of governance and risk management frameworks
* Demonstrated technical acumen and extensive experience in and knowledge of cybersecurity architecture, controls and operations.
* Skills...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2024-04-19 08:31:53
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Job Summary:
The Equipment Finance Credit Coordinator partners with all stakeholders to establish and maintain framework that ensures best-in-class customer service to Equipment Finance clients.
You'll partner with sales, clients, legal, risk and operations to coordinate tasks necessary to close and fund loans and leases for Commercial, Corporate Investment and Private Bank clients.
If you are execution driven individual, who has the ability and acumen to provide quality customer service, complete all diligence and tasks necessary to close Commercial loans, this is the role for you.
The Equipment Finance credit coordination team is part of Wholesale Lending with locations in Columbus, Chicago, Tempe, Charlotte and Manila.
Job Responsibilities
* Responsible for partnering with Equipment Finance operations and sales to effectively manage pipeline workflow, Service Level Agreement (SLA) adherence and client expectations
* Provide ownership and complete operational oversight on transaction closings; Liaise and coordinate pre and post-closing requirements with internal and external clients; schedule internal conference calls to ensure requirements have been met and resolve / escalate any outstanding issues.
* Responsible for review of the credit approval, verification of due diligence to ensure loan will be closed in accordance with approval, as well as coordination of appropriate loan documentation preparation for new, renewal, & modification of loans.
* Coordinate and review funds flows and executed loan documentation for operational feasibility and mitigation of operational risk
* Gain understanding of Equipment Finance products, documentation requirements, collateral perfection, as well as sales and underwriting processes.
* Assist with special projects, willing to assist teammates as needed.
Promotes a culture that fosters positive communication, problem solving, continuous improvement, and new ideas.
Required qualifications, capabilities, and skills:
* Undergraduate degree; and a minimum of 5 years banking experience or equivalent.
* Experience in Commercial lending transactions & loan documentation.
* Experience in handling client issues and problem resolution in a high volume, fast paced environment.
* Strong influencing and communication skills and able to build strong partnerships with various teams to help deliver results.
* Flexible and able to thrive in a continuous change and agile business environment.
* Be accountable and champion the customer experience for internal and external clients.
* Self-motivated and able to learn new principles and operate independently
Preferred qualifications, capabilities, and skills:
* Equipment Finance documentation or transaction management; knowledge of appropriate due diligence for loan & lease documentation and perfection of collateral.
* Advanced proficiency in Microsoft Office products.
JPMorgan Chase & Co., one of t...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-04-19 08:31:52
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Are you customer focused, enjoy building relationships and leading a team? You have found the right team.
As a Treasury Services Support Associate within the Treasury Services organization, you will play a crucial role in achieving new sales targets and portfolio growth objectives.
Your responsibilities will include submitting high-quality implementation requests, providing support to Treasury Management Officers (TMOs) for initiating implementations, ensuring accurate billing, and guaranteeing that proper internal controls and policies are adhered to.
Job responsibilities
* Provide subject matter expertise, confirm scope, products, and services
* Initiate implementation requests for new business with clients
* Own process for simple implementations
* Join initial implementation calls for complex implementations to ensure accuracy of request
* Coordinate with Sales and implementation regarding potential client change requests
* Submit billing information; including billing adjustments
* Support ad-hoc requests (e.g., billing inquiries)
* Participate in process improvement initiatives designed to improve workflow resulting in an enhanced client experience
* Apply required control procedures
Required qualifications, capabilities, and skills
* Bachelor's Degree
* Demonstrates the ability to understand Treasury Services products, pricing philosophy, and billing process and procedures
* Superior verbal and written communication skills with the ability to mobilize internal networks and resources
* Time management, organizational and planning skills with proven ability to multitask and meet deadlines in a fast-paced environment
* Highly proficient in Microsoft Office (PowerPoint, Excel and Word) and superior analytical and quantitative skills
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be prov...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-04-19 08:31:51
-
Are you customer focused, enjoy building relationships and leading a team? You have found the right team.
As a Treasury Services Support Associate within the Treasury Services organization, you will play a crucial role in achieving new sales targets and portfolio growth objectives.
Your responsibilities will include submitting high-quality implementation requests, providing support to Treasury Management Officers (TMOs) for initiating implementations, ensuring accurate billing, and guaranteeing that proper internal controls and policies are adhered to.
Job responsibilities
* Provide subject matter expertise, confirm scope, products, and services
* Initiate implementation requests for new business with clients
* Own process for simple implementations
* Join initial implementation calls for complex implementations to ensure accuracy of request
* Coordinate with Sales and implementation regarding potential client change requests
* Submit billing information; including billing adjustments
* Support ad-hoc requests (e.g., billing inquiries)
* Participate in process improvement initiatives designed to improve workflow resulting in an enhanced client experience and apply required control procedures
Required qualifications, capabilities, and skills
* Bachelor's Degree
* Demonstrates the ability to understand Treasury Services products, pricing philosophy, and billing process and procedures
* Superior verbal and written communication skills with the ability to mobilize internal networks and resources
* Time management, organizational and planning skills with proven ability to multitask and meet deadlines in a fast-paced environment
* Highly proficient in Microsoft Office (PowerPoint, Excel and Word) and superior analytical and quantitative skills
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provide...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-04-19 08:31:51
-
You are customer focused, enjoy building relationships and providing financial advice to your clients.
A role as a Commercial Banker is for you.
As a Commercial Banker, you will be responsible for growing and retaining profitable relationships within the Middle Market Banking & Specialized Industries (MMBSI) specializing in Innovation Economy, Startup Banking, Life Sciences and Healthcare.
The Startup Banking Life Sciences and Healthcare team is part of J.P.
Morgan's Commercial Bank in its Middle Market Banking and Specialized Industries group.
In this role you will be the focal point of client acquisition and ongoing relationships with the world's most innovative companies.
We work both independently and as part of a dynamic team to deliver the entire firm to our clients.
Job Responsibilities
* Demonstrate the ability to build a brand within your market that represents Startup Banking Life Sciences and Healthcare as the "Leading Innovation Economy bank serving the best and most diverse clients"
* Develop new business in your market by acquiring new relationships, deepening existing relationships by delivering the entire Firm, and leading internal strategic discussions across all our solutions including credit and payments
* Relentlessly focus on seeking out the best and most diverse founders powering innovation by leveraging a referral network built through business activities and relationship development
* Champion a culture of innovation and a customer centric mindset balanced with the ability to manage risk (credit, KYC, operational, and reputational) appropriately
* Be passionate about innovation, the early stage (pre series A) startup ecosystem and entrepreneurship, leading to a desire to stay up to date with industry trends to identify opportunities for innovation or strategic partnerships
Required Qualifications, Capabilities and Skills
* 5+ years of related banking experience
* Strong understanding of Commercial Banking products and services
* Ability to work with credit, client acquisition, KYC and client services.
* Excellent sales management and business development skills
* Proficiency in building and maintaining positive client relationships
* Proficiency in developing strong internal banking collaborations
* Strong interpersonal and influencing skills, with the ability to establish credibility and strong partnership with senior business and control partners
* Strong written, verbal and presentation skills.
* Self-directed, proactive, and creative; uses sound judgment and navigates ambiguity to get things done
Preferred Qualifications, Capabilities and Skills
* Bachelor's degree and formal credit training preferred
* Strong committed team player, looking to add to a national team of likeminded, passionate Innovation Economy bankers
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions o...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-04-19 08:31:50
-
Shape the future of user experience with strategic design initiatives that blend business needs and user insights.
As a Vice President Experience Design in Finance, you will play a pivotal role in shaping the user experience across our products and services.
Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs.
As a subject matter expert, collaborate with cross-functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility.
Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience.
This role is ideally suited for people that want to learn more about how Finance works in a large institution, and who enjoy working with complex internal employee-facing systems.
You will work closely with User Experience leads, Product Owners, Data Owners, and Tech Teams to implement solutions that incorporate cloud computing, large language models (LLM), artificial intelligence (AI), and ChatGPT.
Job responsibilities
* Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas
* Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain.
* Drive the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion
* Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions
* Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels
* Working with software vendors to push the envelope of how their software can be configured and enhanced to meet our users' needs
* Mentoring and guiding junior Finance design team members
* Conducting user interviews, synthesizing findings, and presenting summaries that will inform sketches, mockups, and prototypes
* Facilitating product discovery and alignment workshops and translating output into project artifacts
* Creating wireframes and prototypes to communicate intent, validate decisions, and ensure usability
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in user experience design or similar roles
* Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes
* Demonstrated experience in inclusive design and ...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-04-19 08:31:49
-
J.P.
Morgan Advisors, the ultra-high net worth division of J.P.
Morgan Wealth Management, offers U.S.
based clients and their advisors the personalized service of a dedicated wealth management business and the global resources of one of the largest and most respected financial firms in the world.
Our small size and broad scope allow us to customize solutions tailored to clients' specific needs.
As a Client Associate in J.P.
Morgan Advisors, you will provide dedicated business support to Financial Advisors and their clients.
You will establish, maintain, and build relationships while delivering exceptional client service.
In this role you will have extensive client contact and will be involved in all activities that touch prospective or existing clients.
Job responsibilities:
* Own the client onboarding and account maintenance for new and existing clients by interacting with clients to collect account-specific information, obtain account documents and financials, and provide investment quotes to clients while complying with regulatory and firm policies and procedures
* Interface directly with clients and Financial Advisors to make investment recommendations, propose firm offerings and execute equity trades, mutual fund orders, fixed income trades and private investments
* Provide support across a diverse suite of products and applications including, but not limited to: Advisor Services, Wealth Planning & Advice, Goal Based planning, liabilities planning, banking & lending solutions, mortgages and digital offerings through JP Morgan Online and mobile suite
* Perform daily administrative and operational duties that support the Financial Advisor(s) and clients, including direct communication with clients regarding money transfers, account maintenance, portfolio review preparation and ad hoc requests, and attending client meetings
* Serve as a liaison between the Financial Advisor team, branch management, compliance and various other business units throughout the firm
* Proactively supports firm and regional initiatives and remediations, and actively participate in recurring local, national and technology team meetings
Required qualifications, capabilities, and skills:
* Bachelor's degree or equivalent experience
* Series 7 & 66 licenses upon hire or must successfully obtain within 180 days from start date
* Proven ability to be a self-starter, act as an end-to-end owner of tasks and work independently in a fast-paced environment
* Proactively identify and deliver appropriate solutions that address the needs of our clients
* Ability to communicate effectively with clients and team members while maintaining professionalism in difficult situations
Preferred qualifications, capabilities, and skills:
* Able to adapt and stay abreast of changing technology and regulatory policies
* Highly proficient user of Word, PowerPoint, and Excel
Chase is a leading financial services firm, helpin...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2024-04-19 08:31:49
-
JPMorgan Chase maintains one of the largest access control systems in the world and endeavors to remain on the leading edge of security technology.
These systems manage the physical ingress and egress for all JPMC employees and contractors across corporate sites and critical facilities, such as data centers.
As the Operations Specialist - Access Control, you will play a role in supporting the day-to-day operations of physical access control at JPMorgan Chase and will report directly to the North America Operations Manager for Access Control.
The role will support a broad set of tasks including access card production, access card distribution, and clear communication across all employment levels within the firm while meeting the defined SLAs.
The role will be to provide high quality customer service to all JPMC employees and contingent workers while proactively escalating issues, when necessary.
The role will also assist in identifying process gaps to ensure continuous improvement of Access Control processes.
Job responsibilities
* Ensure timely access card production for NAMR
* Ensure adherence to daily, weekly and monthly SLAs
* Provide high quality customer service to all JPMC employees and contingent workers
* Provide process improvement and system enhancement input based on day-to-day experience
* Proactively escalate issues, when necessary
* Clearly communicate defined standards and procedures across various clients and lines of business
Required qualifications, capabilities, and skills
* 1-3 years of operational work experience required
* Associates or bachelor's degree, preferred
* Strong organizational and time management abilities
* Excellent attention to detail and quality
* Client relationship
Preferred qualifications, capabilities, and skills
* Security and/or access control experience, a plus
* High degree of comfort in fast-paced dynamic / ambiguous environment
* MS Office skills
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, ...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-04-19 08:31:48
-
Are you customer focused, enjoy building relationships and providing financial solutions to your clients? You have found the right team.
As a Treasury Management Officer in Middle Market Banking, you will generate new treasury management business and maintain relationships with clients.You will leverage your deep treasury product knowledge to develop and execute a localized market and product strategywhiledeveloping partnerships with Bankers, Client Service, Product Leadership (Core Cash, Card and Commerce Solutions) and Implementation teams.
Job Responsibilities
* Grow revenue by successfully prospecting and sourcing new treasury management business while retaining and expanding existing customer relationships.
* Create strategic dialogues around key client-centric issues, incorporating best practices, industry benchmarking, opportunity quantification and solution positioning
* Collaborate with bankers and clients at senior and strategic levels to proactively provide integrated treasury solutions within a consultative and client driven framework
* Independently lead business process reviews aligned to key client sales opportunities and engage industry solutions specialist for complex client business process reviews
* Raise new solution ideas while partner with internal product stakeholders to represent the client perspective in the development and evolution of complex products and solutions
* Deliver thought leadership to the market, prospects and clients on the working capital solutions at client roundtables, industry conferences, webinars, and professional media platforms.
* Manage the non-credit risk for customer portfolio and monitor and enhance profitability of all assigned relationships
Required Qualifications, Capabilities and Skills
* 6+ years of cash management, sales and relationship management experience
* Success developing new business with focus on prospecting utilizing strong selling and negotiation skills
* Knowledge and understanding of Treasury Service products, credit and risk process, overdraft management discipline, and pricing philosophy
* Excellent verbal and written communication skills
* Ability to develop strong working relationships with clients, colleagues, external centers of influence (COI), and external consulting organization
* Strong time management, organizational and planning skills
* Demonstrated experience of meeting or exceeding sales goals; proven top individual contributor
Preferred Qualifications, Capabilities and Skills
* Bachelor's degree
* Certified Treasury Professional designation
* Strong creative solution and problem-solving abilities
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our h...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2024-04-19 08:31:48
-
You have an obsession for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is conti...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-04-19 08:31:47
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Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III team member in Consumer & Community Banking, you will ensure the operational stability, availability, and performance of our production application flows.
Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job responsibilities
* Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
* Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability
* Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
* Identity issues for escalation and communication, and provide solutions to the business and technology stakeholders
* Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
* Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
* Experience in observability and monitoring tools and techniques
* Experience with one or more general purpose programming (Java, Python)
* Experience with cloud platforms like AWS and Pivotal Cloud Foundry
* Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework
* Proficiency in Splunk, Dynatrace, Unix, Linus, Tomcat and WebSphere
* Understanding of HAProxy (context-based routing) and Pivotal Gemfire (extended L2 cache)
* Understanding of relational & non-relational databases
* Understanding of IBM MQ and Kafka
Preferred qualifications, capabilities, and skills
* Proficiency in AWS, Akamai, Datadog Technologies
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions.
We also offer a range of benefits...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2024-04-19 08:31:46
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions, combined with cutting-edge financial technology and the most welcoming and friendly service, you'll be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Branch Manager in Branch Banking, you will ensure the branch will meet and exceed customer expectations and will create a customer-obsessed culture in the branch.
You will direct all aspects of branch operations, grow the deposits and investments of the branch, and coach bankers and associate bankers.
You will also be responsible for creating an environment that influences the use of technology to meet the customers' needs of today and the future through collaboration with our partners in Chase Wealth Management, Business Banking, and Home Lending to provide a seamless experience for our customers.
Job responsibilities
* Acts as the standard bearer of Chase and creates a world-class customer experience
* Educates clients on how to use our digital platforms to bank and invest when, where, and how they want
* Builds partnerships with local businesses to build the brand in the local market area through strong community involvement
* Creates an environment that encourages team members to provide an exceptional customer experience and a dynamic and engaging culture
* Actively identifies, coaches, develops, motivates, and supports employees so that they can provide superior service to every customer
* Promotes a strong control environment to evaluate, manage, and conduct new and existing business by adhering to risk/control expectations, procedures, and processes
* Leverages and understands the generated Branch Scorecard to identify strategies to successfully grow deposits & investments for the branch
Required qualifications, capabilities, and skills
* Ability to set the tone of the branch to provide an exceptional customer experience and a dynamic, engaging culture
* Outstanding leadership experience with a proven, successful record of coaching and empowering employees to improved results
* Ability to organize and manage competing priorities effectively across branch locations while developing plans for growth
* Experience creating and maintaining a strong risk and control environment with demonstrated commitment to operational integrity and policies
* Ability to work branch hours including weekends and evenings
* High school degree, GED, or foreign equivalent
Preferred qualifications, capabilities, a...
....Read more...
Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2024-04-19 08:31:46
-
Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager in Corporate Technology Office, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm.
Leveraging deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, effectively managing resources, budgets, and high-performing teams.
Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals.
With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes.
As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
Job responsibilities
* Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
* Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project momentum
* Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define project scope, objectives, and deliverables, ensuring alignment with overall business goals
* Utilize advanced analytical reasoning to assess project performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
* Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
* Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
* Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services
* Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
* Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
* Expert knowledge in business processes across an entire line of busine...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-04-19 08:31:45
-
Shape the future of user experience with strategic design initiatives that blend business needs and user insights.
As a Vice President Experience Design in Operations, you will play a pivotal role in shaping the user experience across our products and services.
Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs.
As a subject matter expert, collaborate with cross-functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility.
Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience.
Job responsibilities
* Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas
* Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain.
* Drive the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion
* Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions
* Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in user experience design or similar roles
* Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes
* Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions
* Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric decision-making
* Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience
Preferred qualifications, capabilities, and skills
* Design leadership or managerial experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put ...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-04-19 08:31:44
