-
Do you enjoy defining strategy and have an understanding of Commercial Real Estate? You have found the right team.
As the the Product Director within Commercial Real Estate area of the Lending Product organization , you will be responsible for defining and delivering the strategic technical platform for core commercial real estate sub-businesses, specifically Real Estate Banking (REB), Community Development Banking (CDB) and Agency & Institutional Capital Lending.
You will take a leadership role in internal processes, including defining strategy, driving tech architecture and budgeting, to ensure business needs are prioritized
Job responsibilities
* Partner closely with business leadership and technology and product partners across the firm, the Product Director:
* Deeply understands the banking, risk management and operations real estate lending lifecycle, and the needs in each of the sub-businesses, spanning prospect targeting, loan and credit product origination, portfolio monitoring, and servicing
* Develop a full assessment of potential platform components, including existing capabilities within CRE, components in use broadly across the firm, and available vendor platforms
* Make fully outlined recommendations for solutions to address specific unmet business needs including platform components, process flows, expected required integrations, and data architecture
* Partner with the business and technology to develop and implement the long term product strategy for the commercial real estate business, leading product development and integrations into existing workflows
* Maintain on-going responsibility for ensuring platform environment meets current-day requirements and evolves with the businesses; potentially product manages discrete platform capacities, including ensuring products continue to comply with updated regulatory requirements
* Monitor market trends with a focus on industry-specific developments and adoption of emerging capabilities
* Take a leadership role in internal processes, including budgeting, to ensure business needs are prioritized
Required qualifications, capabilities, and skills
* 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
* Experience in commercial real estate lending
* Experience driving change within organizations and managing stakeholders across multiple functions
* Experience and ability to influence and lead through both direct ownership and within partnership model
* Prior product experience or equivalent such as consulting/internal strategy development and implementation
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are ...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-10-09 09:00:44
-
Standort: Halle 80 (Kirschallee 1, 06118 Halle (Saale))
Saisonbetrieb: sofort bis 31.12.2025
Arbeitszeit: Vollzeit 38,5h
Vergütung: 16,70 € / Std.
Über uns
Die DHL Group ist einer der weltweit führenden Logistikdienstleister.
Wir setzen auf Innovation, Nachhaltigkeit und hervorragenden Kundenservice.
Zur Unterstützung unseres Teams im Weihnachtsgeschäft suchen wir engagierte Weihnachtsboten (m/w/d), die unsere Kunden in der festlichen Zeit mit pünktlicher Zustellung unterstützen.
Deine Aufgaben
* Sortierung und Zustellung von Brief- und Paketsendungen mit zur Verfügung gestellten Hilfsmitteln
* Auslieferung an 5 Werktagen (zwischen Montag und Samstag)
* Sendungen im Durchschnitt unter 10 kg (bis max.
31,5 kg)
* Zustellung mit unseren Geschäftsfahrzeugen, bspw.
vollelektrische Fahrzeuge
Was du als Saisonkraft/ Weihnachtshelfer bietest
* Du darfst und kannst einen Transporter fahren
* Du bist wetterfest und kannst gut anpacken
* Du bist zuverlässig und hängst dich rein
Werde Postbote bei Deutsche Post DHL
Wir freuen uns auf deine Bewerbung als Fahrer, am besten online! Klicke dazu einfach auf den 'Bewerben'-Button – bitte mit Lebenslauf.
MENSCHEN VERBINDEN, LEBEN VERBESSERN
#werdeeinervonuns
#werdeeinervonunspostbote
#jobsnlleipzig
....Read more...
Type: Contract Location: Halle (Saale), DE-ST
Salary / Rate: 16.7
Posted: 2025-10-09 09:00:43
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Lafayette, US-IN
Salary / Rate: Not Specified
Posted: 2025-10-09 09:00:41
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Saint Johns, US-FL
Salary / Rate: Not Specified
Posted: 2025-10-09 09:00:39
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Hanover, US-MA
Salary / Rate: Not Specified
Posted: 2025-10-09 09:00:38
-
Join us for a rewarding opportunity to lead Automation Testing and enhance customer experiences in the mobile space.
As a Senior product Delivery Associate within the Payments team, you will execute our roadmap and assist with automated and grey box testing.
You will collaborate with cross-disciplinary teams, focusing on mobile and CXO technology to deliver impactful user experiences.
Job Responsibilities
* Document and prepare Credit Card Test Data, Test Scripts, and Test Cases based on journeys.
* Partner with testing leads and teams to assist in testing large, visible cross-functional initiatives.
* Assist application developers and payment services teams in identifying and resolving problems.
* Design, develop, and assist in creating manual test scripts.
* Plan and execute application testing with process owners, business and Digital product managers, and development teams.
* Provide testing support for large, complex, technology-dependent programs and projects.
* Manage defects to monitor and report on defect resolution.
Required Qualifications, Capabilities, and Skills
* 6+ years of experience in Quality Assurance Automation Testing within the financial services industry.
* Expertise in Automation Testing Frameworks (UDF & Cucumber).
* Strong experience in Credit Card Payments, Third Party Wallets, and Tokenization.
* Experience in BDD/TDD and test-driven development.
* Knowledge of Software Development Life Cycle principles and Quality Assurance methodologies in an Agile environment.
* Experience in designing functional and regression test plans and executing test scripts in the financial services industry.
* Experience conducting Mobile testing using devices and simulators like See Test, Nautilus, and proficiency in maintaining Excel macros using Visual Basic Analysis.
Preferred Qualifications, Capabilities, and Skills
* Bachelor's degree in Computer Science or related field, or equivalent relevant experience.
* Proficiency with Jira, Confluence, and Figma.
* Strong time management skills with the ability to multi-task and prioritize work.
* Excellent attention to detail and ability to analyze detailed business requirements.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
We do not discriminate on t...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-10-09 09:00:32
-
Are you experienced in process improvement, business transformation, and change management? If so, this Business Operations Director opportunity allows you to make meaningful change in an industry-leading Commercial Real Estate (CRE) department.
As a Business Operations Director in Commercial Term Lending (CTL), you will drive strategic change, including operating model, process, technology, product and risk/controls.
This individual will be a business subject matter expert who partners across all onboarding teams to develop a best in class client and employee experience that will support the unique needs of commercial real estate owner operators.
Job responsibilities:
* Drive strategic change to implement the Commercial Term Lending strategy
* Work with Technology and Product teams to prioritize and deliver projects and process re-engineering efforts to deliver operational excellence
* Partner with sales, treasury sales and middle office on process design and execution
* Help determine roles and responsibilities as technology, business process and operating models change
* Other responsibilities as assigned
Required qualifications, capabilities and skills:
* 5 years of project management experience with emphasis on process re-engineering/business transformation
* 5 years of operations management experience
* Ability to work in a demanding, fast paced environment with competing priorities
* Advanced expertise with Microsoft Office suite, particularly Excel, PowerPoint and Pitch Pro
* Strong oral and written communication skills
* Commercial Real Estate business knowledge
* Bachelor's Degree.
Preferred qualifications, capabilities and skills:
* MBA a plus
* Self-starter with the ability to work independently
* Strong interpersonal skills and the ability to work collaboratively; develop strong partnership with multiple levels of employees
* Strong analytical skills with attention to detail and the ability to interpret and present complex data
The final title and job grade is at the discretion of the firm and will be discussed at the time of offer.
It may be different than what is listed on the requisition based on candidate experience level.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfei...
....Read more...
Type: Permanent Location: Uniondale, US-NY
Salary / Rate: Not Specified
Posted: 2025-10-09 09:00:31
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Windsor, US-CO
Salary / Rate: Not Specified
Posted: 2025-10-09 09:00:30
-
JPMorgan Chase is a global leader in financial services, offering innovative solutions to help individuals, businesses, and communities achieve their goals.
Our Global Technology Financial Planning and Analysis (FP&A) team is responsible for a wide range of activities including financial control, forecasting and budgeting, analysis of financial/business metrics, delivery of weekly/monthly/quarterly management reporting, development of new reporting capabilities (e.g.
dashboards), and advising the CFO on how to increase efficiency.
As an Associate in the Global Technology Financial Planning and Analysis (FP&A) team, you will be responsible for a wide range of activities including financial control, forecasting and budgeting, analysis of financial/business metrics, and delivery of management reporting.
You will have the opportunity to develop new reporting capabilities, advise the CFO on efficiency improvements, and streamline processes through automation.
Your role will also involve developing business recommendations, maintaining financial systems, and assisting with special projects..
Job responsibilities:
* Managing annual/continual financial planning activities for Global Technology areas, providing business rational and decisions for all month-end financial performance and forecasting, conducting reviews and analysis on product financial performance, consumption/demand planning, budgeting, billing, trends, and exception reports
* Reporting, analytics and strategy - including, but not limited to - location strategy, span of control, reporting and analytics
* Creating financial business cases supporting business initiatives
* Reporting on and monitoring key metrics, driving data quality initiatives across the product area, and helping define future needs of the product area
* Developing and tracking performance metrics, creating presentations, and generally providing financial analysis on a variety of topics to senior management
* Performing variance analysis to understand the key drivers of the results and presenting commentary to senior managers, explaining changes from prior forecasts/budgets
* Helping design new reports and dashboards to efficiently deliver the financial results to senior management
* Enhancing controls and streamlining processes, introducing automation where possible
Required qualifications, capabilities and skills:
* Bachelor's degree in Accounting or Finance
* 4+ years of work experience in Financial Services, and/or accounting/controller background
* Advanced skills in Excel and PowerPoint
* Proficiency with data mining/gathering and manipulation of data sets
* Inquisitive, enthusiastic and diligent, and capable of challenging peers
* Strong verbal and written communication skills with the ability to articulate complex issues clearly
* Ability to create ad hoc reporting for senior management
* Proven track record for executing on speci...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-09 09:00:23
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2025-10-09 09:00:16
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: King City, US-CA
Salary / Rate: Not Specified
Posted: 2025-10-09 09:00:13
-
You are customer focused, enjoy building relationships and providing financial advice to your clients.
A role as an Associate Banker is for you.
As an Associate Banker in Middle Market, you will have the opportunity to work both independently and as part of a team to introduce our comprehensive solutions to clients.
In your role as a Banker Associate, you will be instrumental in helping us cover new prospects, deepen existing client relationships, complete portfolio reviews, and build market share.
You will promote both internal and external client dialogue, and will be expected to have a deep working knowledge of our solutions including, but not limited to: Credit, Treasury Services, International Banking, Commercial Card and Merchant Services.
As a key player in our multinational team, you will work closely with product partners, Corporate Client Banking, Global Corporate Banking, and Core.
We value your interest in cross border businesses, cultural sensitivity, commitment to teamwork and partnership, and exceptional work ethic and attention to detail.
Our Banker Associates are required to have deep working knowledge of our solutions including, but not limited to: Credit, Treasury Services, International Banking, Commercial Card and Merchant Services.
Multinational Associates work closely with product partners, Corporate Client Banking, Global Corporate Banking, and Core, therefore our ideal candidate exhibits a strong interest in cross border businesses, cultural sensitivity, a commitment to teamwork and partnership, and exceptional work ethic and attention to detail.
The Startup Banking team is part of J.P.
Morgan's Commercial Bank in its Middle Market Banking and Specialized Industries group.
In this role you will be the focal point of ongoing relationship management with the world's most innovative companies.
We work both independently and as part of a dynamic team to deliver the entire firm to our clients.
This role is not eligible for employer sponsored immigration support of any kind.
Job responsibilities
* Champion a culture of innovation and a customer centric mindset
* Stay up-to-date with industry trends to identify opportunities for innovation or strategic partnerships
* Find ways to drive new client acquisition in partnership with the bankers
* Embrace a culture of respect, diversity and inclusion
Required qualifications, capabilities and skills
* 3+ years in a similar banking, venture, credit or treasury role
* Outstanding professional reputation and integrity
* Strong leadership skills required
* Demonstrated ability to develop and retain new and profitable relationships in a highly competitive environment
* Ability to assess risks inherent in complex credit transactions and mitigate, structure and negotiate accordingly
* Extensive knowledge of products and services
Preferred qualifications, capabilities and skills
* Bachelor's degree preferred
* Superior knowl...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2025-10-09 09:00:11
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Ormond Beach, US-FL
Salary / Rate: Not Specified
Posted: 2025-10-09 09:00:08
-
The Asset Management - Expense Planning and Analysis Associate plays a key role in optimizing financial performance by managing expense forecasting, budgeting, and analysis.
This position supports strategic decision-making through detailed expense insights, ensuring effective cost control and alignment with business goals.
As an Asset Management - Expense Planning and Analysis - Associate within the Financial Planning & Analysis (FP&A) team, you will be responsible for expense and headcount management, delivering value-added financial reporting and analysis, and assisting with strategic direction and decision making.
You will provide leadership across the FP&A teams and interact regularly with FP&A Managers, line of business CFOs, and peers across Finance & Business Management and the business.
Job responsibilities:
* Handle expense and headcount budgeting, reporting, forecasting and analysis.
* Perform reporting, analytics and strategy - including, but not limited to - location strategy, span of control, reporting and analytics.
* Create financial business cases supporting business initiatives.
* Develop and track performance metrics, creating presentations, and generally providing financial analysis on a variety of expense related topics to senior management.
* Handle oversight of the process to deliver month-end results, the forecast for the remainder of the year, and the budget for future years.
* Perform variance analysis to understand the key drivers of the results and presenting commentary to FP&A managers and line of business CFOs explaining changes from prior forecasts/budgets.
* Design new reports and dashboards to efficiently deliver the financial results to senior management.
* Enhance controls and streamline processes, introduce automation where possible.
Required qualifications, capabilities, and skills:
* Bachelor's degree in Accounting, Finance or a subject of a technical nature.
* 4+ years of work experience
* Advanced skills in Excel, PowerPoint and Anaplan.
* Inquisitive, enthusiastic and diligent, and capable of challenging peers.
* Strong verbal and written communication skills with the ability to articulate complex issues clearly.
* Highly motivated and able to thrive and think clearly under pressure and tight deadlines.
* Integrity in handling highly sensitive and confidential information.
* Team player with the ability to be respected as a trusted partner for the Business, Finance, and FP&A Teams.
* Highly motivated self-starter with excellent time management/prioritization skills.
* Strong analytical and problem solving skills with ability to analyze large data sets and present conclusions concisely.
Preferred qualifications, capabilities, and skills:
* Preferred experience in Financial Services, and/or accounting/controller background.
JPMorganChase, one of the oldest financial institutions, offers innovative financial ...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-10-09 09:00:08
-
Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As the Compliance Risk Management Director within the Compliance, Conduct and Operational Risk (CCOR) organization, you will effectively collaborate with Line of Business (LOB) and global/regional Compliance teams, including Internal Audit, Operational Risk, and other Control functions, as well as Legal and Business Management.
In this role, you will leverage your knowledge and experience in Compliance, along with familiarity with regulatory and audit best practices.
Additionally, you will serve as an independent second line of defense and challenge function to the Global Investment Banking business within the Commercial & Investment Bank line of business (LOB).
Job Responsibilities
* Identify compliance and conduct risks inherent within product offerings such as IPOs, follow-on/secondaries, block trades, buybacks, private placements, and convertible securities offerings and corporate derivative structures.
* Act as independent second line of defense and challenge function to Global Investment Banking, raising issues for the front office to remediate through action plans and partnering with the front office process owners in control design, control evaluation, and issue management of compliance and conduct risks.
* Build and maintain strong client relationships with front office personnel, business management, control managers, technology and business-aligned Corporate Functions
* Work proactively with the front office to maintain, enhance and develop an effective control environment and supervisory program.
* Work with business management to ensure the front office maintains effective written supervisory procedures.
* Assist team with reporting, metrics, project management, and conducting compliance risk assessments.
* Develop and perform reviews designed to effectively monitor the activities conducted by the front office and other support groups.
* Draft and maintain Compliance policies, procedures and bulletins reasonably designed to support compliance with applicable regulatory obligations, corporate requirements and industry best practices.
* Design and deliver training to support compliance with applicable regulatory obligations, the firm's compliance-related policies and procedures and industry best practices.
* Collaborate with the business and other control functions to gather information and review responses to regulatory examinations, audits, investigations, inquiries, and other i...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-10-09 09:00:07
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Cambridge, US-MA
Salary / Rate: Not Specified
Posted: 2025-10-09 09:00:06
-
Bring your industry trends and knowledge to our team and shape exceptional Firmwide Resiliency user experiences through cutting-edge research, influencing product design and functionality.
Firmwide Resiliency colleagues across the firm proactively plan for and manage through disruptive events safeguarding the Firm and our customers, clients, and communities globally.
As an Experience Research Senior Associate in Firmwide Resiliency Office Technology team , you will play a pivotal role in shaping user experiences across our products and services.
Leveraging advanced proficiency in research methods, analysis, and both quantitative and qualitative techniques, identify customer needs and translate them into actionable insights and recommendations.
You will act as a core contributor to aid in developing research studies that answer user needs.
Your work will directly impact the design, architecture, and functionality of our offerings, collaborating with cross-functional teams to contribute to discussions on design and research, and leading the decision on which methods best suit key design questions.
Job responsibilities
* Conduct and execute research studies using advanced research methods, such as surveys, interviews, ethnography, and quantitative and qualitative techniques, to gather customer insights
* Analyze and interpret data, identify patterns and trends, and provide actionable recommendations to inform user experience design decisions and facilitate improvements in customer satisfaction and engagement
* Collaborate with cross-functional teams to ensure the integration of user insights into product development processes based on research findings
* Contribute to the creation and refinement of experience research strategies and connect craft work to business goals and success metrics, taking into consideration downstream implications
* Stay current with industry trends and incorporate knowledge into team insights
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in generative and evaluative user experience research, employing advanced research methods and techniques
* Demonstrated proficiency in both quantitative and qualitative research methods, including survey and interview design, ethnography, and data analysis
* Advanced knowledge of user experience design principles and practices, with a focus on how ethnographic principles influence effective user experiences
* Advanced understanding of current research methodologies, with the ability to review and understand how to apply current research practices to better inform experience designs
* Experience with both moderation and note-taking during research
* Able to clearly and effectively share ideas, listen actively, and adapt messaging for different audiences to build understanding and trust
* Successful in working with others with diverse perspectives, responding thoughtfully to...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-10-09 08:59:58
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Charleston, US-SC
Salary / Rate: Not Specified
Posted: 2025-10-09 08:59:57
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Clarksville, US-IN
Salary / Rate: Not Specified
Posted: 2025-10-09 08:59:56
-
Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.
Define the product roadmap, inspire a high-performing team, and monitor market trends to shape product innovations for our Home Lending Application and Fulfillment Area Product.
As a Product Director in Home Lending, you will lead innovation through the development of products and features that delight customers around our originations digital application and fulfillment process.
As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.
Job responsibilities
* Oversee the product roadmap, vision, development, execution, risk management, and business growth targets
* Lead the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
* Coach and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
* Own product performance and is accountable for investing in enhancements to achieve business objectives
* Monitor market trends, conducts competitive analysis, and identifies opportunities for product differentiation
Required qualifications, capabilities and skills
* 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
* Extensive knowledge of the product development life cycle, technical design, and data analytics
* Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
* Experience driving change within organizations and managing stakeholders across multiple functions
Preferred qualifications, capabilities and skills
* Recognized thought leader within a related field
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-ba...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-10-09 08:59:51
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2025-10-09 08:59:48
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Suwanee, US-GA
Salary / Rate: Not Specified
Posted: 2025-10-09 08:59:41
-
Embark on a rewarding career where your skills will support key initiatives and expand your capabilities.
Join us to provide exceptional service and innovative solutions, contributing to team success.
As an Account Escalation Specialist IV within JPMorganChase, you will be the primary liaison for clients with complex financial products.
You will handle digital customer complaints and escalations, providing exceptional service and innovative solutions.
Your role involves analyzing intricate data, resolving non-routine issues, and mentoring team members, all while ensuring data integrity and effective communication.
Job responsibilities
* Leverage analytical skills to interpret intricate financial data, providing insights that enhance customer service and support decision-making.
* Demonstrate professionalism and respect in addressing customer issues across various channels, ensuring a positive experience.
* Collaborate effectively with team members and departments to resolve complex customer issues, balancing needs with compliance.
* Maintain data integrity by accurately recording complaints and inquiries, ensuring efficient management and resolution.
* Organize and prioritize tasks to meet timelines, demonstrating ownership and responsibility in managing customer needs.
* Guide and support junior team members, fostering an innovative environment that encourages growth and development.
Required qualifications, capabilities, and skills
* Utilize data analysis and technology skills to troubleshoot and resolve issues effectively.
* Apply customer service experience to handle complaints and escalations, ensuring high satisfaction levels.
* Communicate effectively in writing and verbally, interacting with all business lines and senior partners.
* Mentor and develop team members, empowering them to take ownership of their work.
* Manage multiple tasks efficiently, ensuring timely completion of responsibilities.
Preferred qualifications, capabilities, and skills
* Experience in call centers, writing customer case notes, emails, or letters, demonstrating effective communication.
* Familiarity with mortgage servicing systems, enhancing ability to manage account-level transactions and disputes.
* Consistent track record of delivering high-quality work, meeting or exceeding performance standards.
* Maintain professionalism and tact under pressure, effectively managing challenging situations.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total re...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-10-09 08:59:40
-
Join the Core Data Platforms team at JPMorgan Chase and help shape the future of data-driven innovation.
The Core Data Platforms team builds and manages foundational data infrastructure and services that power analytics, reporting, and business intelligence across the firm.
As a Lead Architect at JPMorgan Chase within Core Data Platforms, you are an integral part of a team that works to develop high-quality data architecture solutions for various software applications on modern cloud-based technologies.
As a core technical contributor, you are responsible for conducting critical architecture solutions across multiple technical areas within various business functions in support of project goals.
You'd be part of the EP (Enterprise Platforms) data team that provides data platform & architecture solutions for data analytics and AI/ML use cases.
Job responsibilities
* Engages technical teams and business stakeholders to discuss and propose technical approaches to meet current and future needs
* Defines the technical target state of their product and drives achievement of the strategy
* Participates in architecture governance bodies
* Evaluates recommendations and provides feedback on new technologies
* Executes creative software solutions, design, development, and technical troubleshooting with the ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure and high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information
* Design, develop, and maintain conceptual, logical, and physical data models using Erwin Data Modeler to support business requirements and data architecture strategies.
* Collaborate with stakeholders to ensure data models align with enterprise standards and best practices, leveraging Erwin for model management, version control, and documentation.
* Perform data modeling reviews and provide guidance on data structure optimization, normalization, and integration using Erwin.
Required qualifications, capabilities, and skills
* Formal training or certification on System Architecture concepts and 5+ years applied experience.
* Advanced in one or more programming language(s) like python
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated proficiency in software applications and technical process...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-10-09 08:59:37
-
Job Summary
The J.P.
Morgan Wealth Management (USWM) business is focused on helping investors achieve their long-term financial goals and is comprised of the Chase wealth management business, J.P.
Morgan Advisors, Personal Advisors and Self-Directed - our digital investing platform.
The combined business has ~$600 billion in Assets Under Management and ~5,000 advisors located across 3,500 branches and 20 offices.
As the Line of Business Corrections Associate within JPMorgan Wealth Management, you will manage the entire lifecycle of customer correction cases, ensuring precise intake, execution, testing, and reporting.
You will collaborate with various business, product, operations, and LRCC teams to achieve these objectives.
Job responsibilities
* Manage cases from issue intake to execution to ensure corrections are completed in accordance with CCB standards and guidelines
* Scope impacted populations and coordinate cross-functional execution activities
* Lead regular status meetings: set agendas, track milestones, and hold correction partners accountable
* Coordinate customer and front-office communications
* Produce clear reporting on case health, financial impacts, and population metrics
* Develop and maintain documentation and procedures to streamline corrections and mitigate risk
* Identify and resolve data or process roadblocks to ensure on-time completion
Required qualifications, capabilities, and skills
* 3+ years experience in wealth management
* Proven project and issue-management skills with demonstrated ability to drive cross-functional collaboration
* Advanced proficiency in Microsoft Excel
* Strong analytical mindset and ability to work with large, complex data sets
* Excellent written, verbal, and presentation skills; comfortable influencing senior stakeholders
* Highly organized, self-motivated, and able to manage multiple priorities in a fast-paced setting
Preferred qualifications, capabilities, and skills
* Deep familiarity with JPMorgan Wealth Management products, systems, and processes
* Prior experience developing or refining operational procedures to improve efficiency and control
* Experience with automation and data query, analysis, and visualization tools a plus (e.g.
Power Platform, Alteryx, Tableau, etc.)
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compe...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-10-09 08:59:35
