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Petroleum Inspector - Travels To Client Sites
Intertek, a leading provider of quality and safety solutions to many of the world's top-recognized brands and companies, is actively seeking a Petroleum Inspector with some experience to join our Caleb Brett team , on site, at our Gonzales, LA facility.
This is a fantastic opportunity to grow a versatile career in the Inspection and Testing business, with Intertek, a Global and Award -winning leader in the ATIC Industry!
Intertek Caleb Brett provides specialized Cargo inspection and analytical assessment services to the oil and gas, chemical and other commodities markets.
With a global network of laboratories, 24/7 availability, and more than 130 years of exceptional customer service, our customers receive independent inspection and testing with industry-leading customer service.
Intertek / Caleb Brett is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world.
We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide.
Our Purpose: Bringing quality, safety, and sustainability to life.
What are we looking for?
The Petroleum Inspector is responsiblefor travelling between home office and customer's site performing cargo inspections.
This position will travel at least 25% of the time within 50 miles of office location.
Shift/Schedule: 2/2/3 - 24 hour on call, on scheduled work days
Salary & Benefits Information
In addition to competitive compensation packages, including paid overtime, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more.
What you'll do:
* Perform visual observation, volume measurement, temperature measurement, and sampling of products contained or conveyed in lines, barge tanks, ship tanks, rail tanks, shore tanks, and other vessels
* Attend movements involving line and tank transfer or displacement, lightering, and loading and unloading operations
* Communicate and coordinate with terminal, transport, and Company personnel to promote smooth exercise of duties assigned
* Perform and document routine equipment calibration, verification, and function checks
* Organize and coordinate jobs so that services are rendered, and reports and samples are submitted, in a timely manner
* Maintain work areas, records, and equipment in a clean, organized, and functional condition
* Verify and communicate the results obtained, and to make the entries into the appropriate media, whether print or electronic, required to ensure the validity and traceability of the information
This position outline is a general guideline and does not represent all encompassing details.
The position assumes that the incumbent has both the mental and physical requirements to carry out t...
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Type: Permanent Location: Gonzales, US-LA
Salary / Rate: Not Specified
Posted: 2025-07-26 10:42:39
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Petroleum Inspector - Travels To Client Sites
Intertek, a leading provider of quality and safety solutions to many of the world's top-recognized brands and companies, is actively seeking a Petroleum Inspector with some experience to join our Caleb Brett team , on site, at our Gonzales, LA facility.
This is a fantastic opportunity to grow a versatile career in the Inspection and Testing business, with Intertek, a Global and Award -winning leader in the ATIC Industry!
Intertek Caleb Brett provides specialized Cargo inspection and analytical assessment services to the oil and gas, chemical and other commodities markets.
With a global network of laboratories, 24/7 availability, and more than 130 years of exceptional customer service, our customers receive independent inspection and testing with industry-leading customer service.
Intertek / Caleb Brett is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world.
We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide.
Our Purpose: Bringing quality, safety, and sustainability to life.
What are we looking for?
The Petroleum Inspector is responsiblefor travelling between home office and customer's site performing cargo inspections.
This position will travel at least 25% of the time within 50 miles of office location.
Shift/Schedule: 2/2/3 - 24 hour on call, on scheduled work days
Salary & Benefits Information
In addition to competitive compensation packages, including paid overtime, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more.
What you'll do:
* Perform visual observation, volume measurement, temperature measurement, and sampling of products contained or conveyed in lines, barge tanks, ship tanks, rail tanks, shore tanks, and other vessels
* Attend movements involving line and tank transfer or displacement, lightering, and loading and unloading operations
* Communicate and coordinate with terminal, transport, and Company personnel to promote smooth exercise of duties assigned
* Perform and document routine equipment calibration, verification, and function checks
* Organize and coordinate jobs so that services are rendered, and reports and samples are submitted, in a timely manner
* Maintain work areas, records, and equipment in a clean, organized, and functional condition
* Verify and communicate the results obtained, and to make the entries into the appropriate media, whether print or electronic, required to ensure the validity and traceability of the information
This position outline is a general guideline and does not represent all encompassing details.
The position assumes that the incumbent has both the mental and physical requirements to carry out t...
....Read more...
Type: Permanent Location: Gonzales, US-LA
Salary / Rate: Not Specified
Posted: 2025-07-26 10:42:38
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Description & Requirements
Maximus is currently looking for Customer Service Representative II to join our growing team.
This position is responsible for providing face-to-face and telephonic enrollment and outreach services to New York Medicaid recipients.
In this position you will maintain an active Certified Application Counselor (CAC) certification and assist with special projects, administrative tasks, and new hire training.
This is an on-site position located in Hauppauge, NY.
Why Maximus?
•Starting pay: $18.00/hour
Work/Life Balance Support - Flexibility tailored to your needs!
• Competitive Compensation - Bonuses based on performance included!
•Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching
• Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
•Professional Development Opportunities: Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Engage in outreach activities (phone calls, home visits, and community presentations) according to project protocols.
- Deliver individual and group outreach presentations to recipients and community members.
- Educate recipients about program offerings and enrollment options.
- Introduce managed care choices to recipients and aid in navigating health care and dental plans.
- Cultivate positive relationships with county staff, state agencies, community groups, and recipients.
- Input data directly into specified internal automated systems following project policies.
- Develop and sustain familiarity with the community, actively participating in local events, health fairs, and related activities as required.
- Support fellow team members in managing and completing daily tasks.
- Conduct face-to-face and/or virtual (telephonic) outreach and enrollment services, including education on managed care options and public health programs to clients at LDSS/HRA offices
- Assist clients with the enrollment/transfer/disenrollment process
- Interface and maintain professional and positive relationships with HRA/LDSS county staff and clients
- Conduct appointments to ...
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Type: Permanent Location: Hauppauge, US-NY
Salary / Rate: Not Specified
Posted: 2025-07-26 10:42:32
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Description & Requirements
Maximus is seeking a dynamic and experienced Release Train Engineer (RTE) to spearhead the transformation of our organization into a SAFe agile working environment.
The RTE will ensure that teams develop and deliver quality solutions that provide value and contribute to the continued improvements in team productivity and success of the program.
This includes making sure teams follow a standard process for ingesting, developing, testing, documenting, and deploying capabilities and enhancements.
The successful candidate has a solid understanding of Agile scrum and SAFe framework to coach and ensure the Agile teams in delivering value and following the same methodology for planning, tracking, and reporting Sprint and Release results.
This position is on-site, five days a week and requires an active Secret Clearance.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS243, T5, Band 8
Job-Specific Essential Duties and Responsibilities:
- Lead SAFe agile transformation initiatives, collaborating with senior leadership to define strategy and drive cultural change across teams.
- Coach and mentor teams and leaders in Agile, Scrum, Kanban, and Lean practices to foster continuous improvement and self-organization.
- Facilitate Scrum of Scrums, agile ceremonies, workshops, and training sessions to support adoption and alignment across value streams.
- Collaborate with internal and external stakeholders to prioritize backlogs, align deliverables to business goals, and ensure quality product releases.
- Optimize the flow of value through release trains by identifying process inefficiencies, removing blockers, and driving automation improvements.
- Work with Scrum Masters and cross-functional teams to estimate work, improve delivery processes, and ensure consistent execution across sprints.
- Analyze test results, monitor agile metrics (e.g., velocity, cycle time), and support defect management to maintain high-quality outputs.
- Lead continuous improvement efforts post-release by recommending enhancements to lifecycle processes and engineering practices.
- Coordinate with the Release Manager to manage calendars, track program increments, and ensure seamless release planning and execution.
- Act as a change agent, championing agile principles and encouraging collaboration, innovation, and technical excellence throughout the organization.
Job-Specific Minimum Requirements:
- Active Secret clearance is required.
- Due to contract requirements, only US Citizens can be considered.
Candidates with dual citizenship cannot be considered.
- 12+ years of experience with Agile/SAFe framework, including the following.
- Certified in an Agile framework such as SAFe RTE Certification
- Working experience in defining acceptance criteria and coordinating and executing acceptance testing
- Working experience with DevOps/DevSecOps and Continuous delivery pipeline
- Hands-on experience with process, ...
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Type: Permanent Location: Annapolis Junction, US-MD
Salary / Rate: Not Specified
Posted: 2025-07-26 10:42:16
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Description & Requirements
As an Associate Solutions Engineer, you'll accelerate the design, development, and deployment of scalable technical solutions and repeatable capabilities for external customers.
You'll collaborate with engineering, business development, and UX teams to translate complex customer requirements into robust solutions-leveraging programming skills, AI tooling (with emphasis on conversational AI), Infrastructure-as-Code, and AWS/cloud services.
This entry-level position is perfect for a recent graduate eager to build hands-on expertise in solution design, cloud infrastructure, and customer-facing technical delivery.
Essential Duties and Responsibilities:
- Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations.
- Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems.
- Create comprehensive technical documentation, deployment guides, infrastructure-as-code templates and conduct internal training sessions on implemented solutions.
- Collaborate with internal and external stakeholders to gather requirements, present solution designs, and provide ongoing technical support.
- Research emerging customer experience and conversational AI technologies, evaluate new tools and platforms, upskill on emerging customer experience innovations, and contribute to continued improvement of Maximus solutions offerings.
• Partner with external customers and internal stakeholders to gather requirements, analyze workflows, and architect technical solutions using cloud services-leveraging Infrastructure-as-Code (Terraform) to create repeatable, scalable deployments across various solution types including conversational AI systems.
• Design and build conversational flows using platforms like Amazon Connect Flow Designer, implementing DTMF handling, speech triggers, and error/retry logic while creating reusable flow components that can be version-controlled and deployed across customer environments.
• Develop middleware services and API integrations to connect conversational AI platforms with customer CRM systems (Salesforce, ServiceNow, Dynamics 365)
• Configure and optimize AI/ML services including intent recognition, entity extraction, and LLM orchestration
• Design and maintain conversational AI components including dialogue management, SSML configurations for text-to-speech, and ASR parameter tuning for optimal speech recognition across diverse accents and environments.
• Produce clear technical documentation-architecture diagrams, API specifications, deployment guides, and training materials-while presenting solution designs to customers and conducting knowledge transfer sessions.
• Collaborate with DevOps teams to implement monitoring, logging, and alerting for deployed solutions; participate in troubleshooting and root cause analysis for production issues.
...
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Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2025-07-26 10:42:09
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Description & Requirements
Maximus is excited to announce a rewarding opportunity for a Lead Case Manager within our Montana Employment and Training Project, located in Missoula, MT.
This role is essential to the success of our project, which focuses on providing comprehensive support to participants through intake, assessment, and the development of an Employability/Service Plan (ESP).
*
*The ideal candidate will reside in or very near Missoula, MT and be willing to work onsite!
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*
Why Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities
- Work with customers to access government sponsored programs and receive program services.
-Interact with program participants on a regular, daily basis either in person or via mail.
- Educate customers on program services and eligibility requirements.
- Assist customers in multiple phases of the case management process, ranging from enrollment through the awarding of benefits and services.
- Work with customers to meet and achieve program goals and maintain program services and eligibility.
- Assist customers with acquiring services which facilitate program goals.
- Follow up with customers to ensure their needs are met, questions and concerns are resolved.
- Serve in a lead capacity, as needed, to coordinate and direct the work of lower-level staff, mentor and advise them, and handle complex or escalated issues.
- Oversee the training and professional development initiatives for direct reports under your supervision.
- Monitor and manage the activities, schedules, productivity, and assessment outcomes of a designated team of direct reports.
- Review real-time case assessment outcomes, particularly focusing on denials, from direct reports.
- Gather Quality Assurance information from assigned direct reports, ensuring ...
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Type: Permanent Location: Missoula, US-MT
Salary / Rate: Not Specified
Posted: 2025-07-26 10:42:08
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Description & Requirements
As an Associate Solutions Engineer, you'll accelerate the design, development, and deployment of scalable technical solutions and repeatable capabilities for external customers.
You'll collaborate with engineering, business development, and UX teams to translate complex customer requirements into robust solutions-leveraging programming skills, AI tooling (with emphasis on conversational AI), Infrastructure-as-Code, and AWS/cloud services.
This entry-level position is perfect for a recent graduate eager to build hands-on expertise in solution design, cloud infrastructure, and customer-facing technical delivery.
Essential Duties and Responsibilities:
- Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations.
- Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems.
- Create comprehensive technical documentation, deployment guides, infrastructure-as-code templates and conduct internal training sessions on implemented solutions.
- Collaborate with internal and external stakeholders to gather requirements, present solution designs, and provide ongoing technical support.
- Research emerging customer experience and conversational AI technologies, evaluate new tools and platforms, upskill on emerging customer experience innovations, and contribute to continued improvement of Maximus solutions offerings.
• Partner with external customers and internal stakeholders to gather requirements, analyze workflows, and architect technical solutions using cloud services-leveraging Infrastructure-as-Code (Terraform) to create repeatable, scalable deployments across various solution types including conversational AI systems.
• Design and build conversational flows using platforms like Amazon Connect Flow Designer, implementing DTMF handling, speech triggers, and error/retry logic while creating reusable flow components that can be version-controlled and deployed across customer environments.
• Develop middleware services and API integrations to connect conversational AI platforms with customer CRM systems (Salesforce, ServiceNow, Dynamics 365)
• Configure and optimize AI/ML services including intent recognition, entity extraction, and LLM orchestration
• Design and maintain conversational AI components including dialogue management, SSML configurations for text-to-speech, and ASR parameter tuning for optimal speech recognition across diverse accents and environments.
• Produce clear technical documentation-architecture diagrams, API specifications, deployment guides, and training materials-while presenting solution designs to customers and conducting knowledge transfer sessions.
• Collaborate with DevOps teams to implement monitoring, logging, and alerting for deployed solutions; participate in troubleshooting and root cause analysis for production issues.
...
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Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2025-07-26 10:42:06
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Description & Requirements
As an Associate Solutions Engineer, you'll accelerate the design, development, and deployment of scalable technical solutions and repeatable capabilities for external customers.
You'll collaborate with engineering, business development, and UX teams to translate complex customer requirements into robust solutions-leveraging programming skills, AI tooling (with emphasis on conversational AI), Infrastructure-as-Code, and AWS/cloud services.
This entry-level position is perfect for a recent graduate eager to build hands-on expertise in solution design, cloud infrastructure, and customer-facing technical delivery.
Essential Duties and Responsibilities:
- Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations.
- Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems.
- Create comprehensive technical documentation, deployment guides, infrastructure-as-code templates and conduct internal training sessions on implemented solutions.
- Collaborate with internal and external stakeholders to gather requirements, present solution designs, and provide ongoing technical support.
- Research emerging customer experience and conversational AI technologies, evaluate new tools and platforms, upskill on emerging customer experience innovations, and contribute to continued improvement of Maximus solutions offerings.
• Partner with external customers and internal stakeholders to gather requirements, analyze workflows, and architect technical solutions using cloud services-leveraging Infrastructure-as-Code (Terraform) to create repeatable, scalable deployments across various solution types including conversational AI systems.
• Design and build conversational flows using platforms like Amazon Connect Flow Designer, implementing DTMF handling, speech triggers, and error/retry logic while creating reusable flow components that can be version-controlled and deployed across customer environments.
• Develop middleware services and API integrations to connect conversational AI platforms with customer CRM systems (Salesforce, ServiceNow, Dynamics 365)
• Configure and optimize AI/ML services including intent recognition, entity extraction, and LLM orchestration
• Design and maintain conversational AI components including dialogue management, SSML configurations for text-to-speech, and ASR parameter tuning for optimal speech recognition across diverse accents and environments.
• Produce clear technical documentation-architecture diagrams, API specifications, deployment guides, and training materials-while presenting solution designs to customers and conducting knowledge transfer sessions.
• Collaborate with DevOps teams to implement monitoring, logging, and alerting for deployed solutions; participate in troubleshooting and root cause analysis for production issues.
...
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Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2025-07-26 10:42:05
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Description & Requirements
As an Associate Solutions Engineer, you'll accelerate the design, development, and deployment of scalable technical solutions and repeatable capabilities for external customers.
You'll collaborate with engineering, business development, and UX teams to translate complex customer requirements into robust solutions-leveraging programming skills, AI tooling (with emphasis on conversational AI), Infrastructure-as-Code, and AWS/cloud services.
This entry-level position is perfect for a recent graduate eager to build hands-on expertise in solution design, cloud infrastructure, and customer-facing technical delivery.
Essential Duties and Responsibilities:
- Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations.
- Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems.
- Create comprehensive technical documentation, deployment guides, infrastructure-as-code templates and conduct internal training sessions on implemented solutions.
- Collaborate with internal and external stakeholders to gather requirements, present solution designs, and provide ongoing technical support.
- Research emerging customer experience and conversational AI technologies, evaluate new tools and platforms, upskill on emerging customer experience innovations, and contribute to continued improvement of Maximus solutions offerings.
• Partner with external customers and internal stakeholders to gather requirements, analyze workflows, and architect technical solutions using cloud services-leveraging Infrastructure-as-Code (Terraform) to create repeatable, scalable deployments across various solution types including conversational AI systems.
• Design and build conversational flows using platforms like Amazon Connect Flow Designer, implementing DTMF handling, speech triggers, and error/retry logic while creating reusable flow components that can be version-controlled and deployed across customer environments.
• Develop middleware services and API integrations to connect conversational AI platforms with customer CRM systems (Salesforce, ServiceNow, Dynamics 365)
• Configure and optimize AI/ML services including intent recognition, entity extraction, and LLM orchestration
• Design and maintain conversational AI components including dialogue management, SSML configurations for text-to-speech, and ASR parameter tuning for optimal speech recognition across diverse accents and environments.
• Produce clear technical documentation-architecture diagrams, API specifications, deployment guides, and training materials-while presenting solution designs to customers and conducting knowledge transfer sessions.
• Collaborate with DevOps teams to implement monitoring, logging, and alerting for deployed solutions; participate in troubleshooting and root cause analysis for production issues.
...
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Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2025-07-26 10:42:03
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Description & Requirements
As an Associate Solutions Engineer, you'll accelerate the design, development, and deployment of scalable technical solutions and repeatable capabilities for external customers.
You'll collaborate with engineering, business development, and UX teams to translate complex customer requirements into robust solutions-leveraging programming skills, AI tooling (with emphasis on conversational AI), Infrastructure-as-Code, and AWS/cloud services.
This entry-level position is perfect for a recent graduate eager to build hands-on expertise in solution design, cloud infrastructure, and customer-facing technical delivery.
Essential Duties and Responsibilities:
- Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations.
- Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems.
- Create comprehensive technical documentation, deployment guides, infrastructure-as-code templates and conduct internal training sessions on implemented solutions.
- Collaborate with internal and external stakeholders to gather requirements, present solution designs, and provide ongoing technical support.
- Research emerging customer experience and conversational AI technologies, evaluate new tools and platforms, upskill on emerging customer experience innovations, and contribute to continued improvement of Maximus solutions offerings.
• Partner with external customers and internal stakeholders to gather requirements, analyze workflows, and architect technical solutions using cloud services-leveraging Infrastructure-as-Code (Terraform) to create repeatable, scalable deployments across various solution types including conversational AI systems.
• Design and build conversational flows using platforms like Amazon Connect Flow Designer, implementing DTMF handling, speech triggers, and error/retry logic while creating reusable flow components that can be version-controlled and deployed across customer environments.
• Develop middleware services and API integrations to connect conversational AI platforms with customer CRM systems (Salesforce, ServiceNow, Dynamics 365)
• Configure and optimize AI/ML services including intent recognition, entity extraction, and LLM orchestration
• Design and maintain conversational AI components including dialogue management, SSML configurations for text-to-speech, and ASR parameter tuning for optimal speech recognition across diverse accents and environments.
• Produce clear technical documentation-architecture diagrams, API specifications, deployment guides, and training materials-while presenting solution designs to customers and conducting knowledge transfer sessions.
• Collaborate with DevOps teams to implement monitoring, logging, and alerting for deployed solutions; participate in troubleshooting and root cause analysis for production issues.
...
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Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2025-07-26 10:42:02
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Description & Requirements
As an Associate Solutions Engineer, you'll accelerate the design, development, and deployment of scalable technical solutions and repeatable capabilities for external customers.
You'll collaborate with engineering, business development, and UX teams to translate complex customer requirements into robust solutions-leveraging programming skills, AI tooling (with emphasis on conversational AI), Infrastructure-as-Code, and AWS/cloud services.
This entry-level position is perfect for a recent graduate eager to build hands-on expertise in solution design, cloud infrastructure, and customer-facing technical delivery.
Essential Duties and Responsibilities:
- Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations.
- Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems.
- Create comprehensive technical documentation, deployment guides, infrastructure-as-code templates and conduct internal training sessions on implemented solutions.
- Collaborate with internal and external stakeholders to gather requirements, present solution designs, and provide ongoing technical support.
- Research emerging customer experience and conversational AI technologies, evaluate new tools and platforms, upskill on emerging customer experience innovations, and contribute to continued improvement of Maximus solutions offerings.
• Partner with external customers and internal stakeholders to gather requirements, analyze workflows, and architect technical solutions using cloud services-leveraging Infrastructure-as-Code (Terraform) to create repeatable, scalable deployments across various solution types including conversational AI systems.
• Design and build conversational flows using platforms like Amazon Connect Flow Designer, implementing DTMF handling, speech triggers, and error/retry logic while creating reusable flow components that can be version-controlled and deployed across customer environments.
• Develop middleware services and API integrations to connect conversational AI platforms with customer CRM systems (Salesforce, ServiceNow, Dynamics 365)
• Configure and optimize AI/ML services including intent recognition, entity extraction, and LLM orchestration
• Design and maintain conversational AI components including dialogue management, SSML configurations for text-to-speech, and ASR parameter tuning for optimal speech recognition across diverse accents and environments.
• Produce clear technical documentation-architecture diagrams, API specifications, deployment guides, and training materials-while presenting solution designs to customers and conducting knowledge transfer sessions.
• Collaborate with DevOps teams to implement monitoring, logging, and alerting for deployed solutions; participate in troubleshooting and root cause analysis for production issues.
...
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Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2025-07-26 10:42:01
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Description & Requirements
As an Associate Solutions Engineer, you'll accelerate the design, development, and deployment of scalable technical solutions and repeatable capabilities for external customers.
You'll collaborate with engineering, business development, and UX teams to translate complex customer requirements into robust solutions-leveraging programming skills, AI tooling (with emphasis on conversational AI), Infrastructure-as-Code, and AWS/cloud services.
This entry-level position is perfect for a recent graduate eager to build hands-on expertise in solution design, cloud infrastructure, and customer-facing technical delivery.
Essential Duties and Responsibilities:
- Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations.
- Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems.
- Create comprehensive technical documentation, deployment guides, infrastructure-as-code templates and conduct internal training sessions on implemented solutions.
- Collaborate with internal and external stakeholders to gather requirements, present solution designs, and provide ongoing technical support.
- Research emerging customer experience and conversational AI technologies, evaluate new tools and platforms, upskill on emerging customer experience innovations, and contribute to continued improvement of Maximus solutions offerings.
• Partner with external customers and internal stakeholders to gather requirements, analyze workflows, and architect technical solutions using cloud services-leveraging Infrastructure-as-Code (Terraform) to create repeatable, scalable deployments across various solution types including conversational AI systems.
• Design and build conversational flows using platforms like Amazon Connect Flow Designer, implementing DTMF handling, speech triggers, and error/retry logic while creating reusable flow components that can be version-controlled and deployed across customer environments.
• Develop middleware services and API integrations to connect conversational AI platforms with customer CRM systems (Salesforce, ServiceNow, Dynamics 365)
• Configure and optimize AI/ML services including intent recognition, entity extraction, and LLM orchestration
• Design and maintain conversational AI components including dialogue management, SSML configurations for text-to-speech, and ASR parameter tuning for optimal speech recognition across diverse accents and environments.
• Produce clear technical documentation-architecture diagrams, API specifications, deployment guides, and training materials-while presenting solution designs to customers and conducting knowledge transfer sessions.
• Collaborate with DevOps teams to implement monitoring, logging, and alerting for deployed solutions; participate in troubleshooting and root cause analysis for production issues.
...
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Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2025-07-26 10:42:00
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Description & Requirements
As an Associate Solutions Engineer, you'll accelerate the design, development, and deployment of scalable technical solutions and repeatable capabilities for external customers.
You'll collaborate with engineering, business development, and UX teams to translate complex customer requirements into robust solutions-leveraging programming skills, AI tooling (with emphasis on conversational AI), Infrastructure-as-Code, and AWS/cloud services.
This entry-level position is perfect for a recent graduate eager to build hands-on expertise in solution design, cloud infrastructure, and customer-facing technical delivery.
Essential Duties and Responsibilities:
- Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations.
- Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems.
- Create comprehensive technical documentation, deployment guides, infrastructure-as-code templates and conduct internal training sessions on implemented solutions.
- Collaborate with internal and external stakeholders to gather requirements, present solution designs, and provide ongoing technical support.
- Research emerging customer experience and conversational AI technologies, evaluate new tools and platforms, upskill on emerging customer experience innovations, and contribute to continued improvement of Maximus solutions offerings.
• Partner with external customers and internal stakeholders to gather requirements, analyze workflows, and architect technical solutions using cloud services-leveraging Infrastructure-as-Code (Terraform) to create repeatable, scalable deployments across various solution types including conversational AI systems.
• Design and build conversational flows using platforms like Amazon Connect Flow Designer, implementing DTMF handling, speech triggers, and error/retry logic while creating reusable flow components that can be version-controlled and deployed across customer environments.
• Develop middleware services and API integrations to connect conversational AI platforms with customer CRM systems (Salesforce, ServiceNow, Dynamics 365)
• Configure and optimize AI/ML services including intent recognition, entity extraction, and LLM orchestration
• Design and maintain conversational AI components including dialogue management, SSML configurations for text-to-speech, and ASR parameter tuning for optimal speech recognition across diverse accents and environments.
• Produce clear technical documentation-architecture diagrams, API specifications, deployment guides, and training materials-while presenting solution designs to customers and conducting knowledge transfer sessions.
• Collaborate with DevOps teams to implement monitoring, logging, and alerting for deployed solutions; participate in troubleshooting and root cause analysis for production issues.
...
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Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2025-07-26 10:41:59
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Description & Requirements
As an Associate Solutions Engineer, you'll accelerate the design, development, and deployment of scalable technical solutions and repeatable capabilities for external customers.
You'll collaborate with engineering, business development, and UX teams to translate complex customer requirements into robust solutions-leveraging programming skills, AI tooling (with emphasis on conversational AI), Infrastructure-as-Code, and AWS/cloud services.
This entry-level position is perfect for a recent graduate eager to build hands-on expertise in solution design, cloud infrastructure, and customer-facing technical delivery.
Essential Duties and Responsibilities:
- Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations.
- Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems.
- Create comprehensive technical documentation, deployment guides, infrastructure-as-code templates and conduct internal training sessions on implemented solutions.
- Collaborate with internal and external stakeholders to gather requirements, present solution designs, and provide ongoing technical support.
- Research emerging customer experience and conversational AI technologies, evaluate new tools and platforms, upskill on emerging customer experience innovations, and contribute to continued improvement of Maximus solutions offerings.
• Partner with external customers and internal stakeholders to gather requirements, analyze workflows, and architect technical solutions using cloud services-leveraging Infrastructure-as-Code (Terraform) to create repeatable, scalable deployments across various solution types including conversational AI systems.
• Design and build conversational flows using platforms like Amazon Connect Flow Designer, implementing DTMF handling, speech triggers, and error/retry logic while creating reusable flow components that can be version-controlled and deployed across customer environments.
• Develop middleware services and API integrations to connect conversational AI platforms with customer CRM systems (Salesforce, ServiceNow, Dynamics 365)
• Configure and optimize AI/ML services including intent recognition, entity extraction, and LLM orchestration
• Design and maintain conversational AI components including dialogue management, SSML configurations for text-to-speech, and ASR parameter tuning for optimal speech recognition across diverse accents and environments.
• Produce clear technical documentation-architecture diagrams, API specifications, deployment guides, and training materials-while presenting solution designs to customers and conducting knowledge transfer sessions.
• Collaborate with DevOps teams to implement monitoring, logging, and alerting for deployed solutions; participate in troubleshooting and root cause analysis for production issues.
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Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2025-07-26 10:41:58
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Description & Requirements
As an Associate Solutions Engineer, you'll accelerate the design, development, and deployment of scalable technical solutions and repeatable capabilities for external customers.
You'll collaborate with engineering, business development, and UX teams to translate complex customer requirements into robust solutions-leveraging programming skills, AI tooling (with emphasis on conversational AI), Infrastructure-as-Code, and AWS/cloud services.
This entry-level position is perfect for a recent graduate eager to build hands-on expertise in solution design, cloud infrastructure, and customer-facing technical delivery.
Essential Duties and Responsibilities:
- Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations.
- Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems.
- Create comprehensive technical documentation, deployment guides, infrastructure-as-code templates and conduct internal training sessions on implemented solutions.
- Collaborate with internal and external stakeholders to gather requirements, present solution designs, and provide ongoing technical support.
- Research emerging customer experience and conversational AI technologies, evaluate new tools and platforms, upskill on emerging customer experience innovations, and contribute to continued improvement of Maximus solutions offerings.
• Partner with external customers and internal stakeholders to gather requirements, analyze workflows, and architect technical solutions using cloud services-leveraging Infrastructure-as-Code (Terraform) to create repeatable, scalable deployments across various solution types including conversational AI systems.
• Design and build conversational flows using platforms like Amazon Connect Flow Designer, implementing DTMF handling, speech triggers, and error/retry logic while creating reusable flow components that can be version-controlled and deployed across customer environments.
• Develop middleware services and API integrations to connect conversational AI platforms with customer CRM systems (Salesforce, ServiceNow, Dynamics 365)
• Configure and optimize AI/ML services including intent recognition, entity extraction, and LLM orchestration
• Design and maintain conversational AI components including dialogue management, SSML configurations for text-to-speech, and ASR parameter tuning for optimal speech recognition across diverse accents and environments.
• Produce clear technical documentation-architecture diagrams, API specifications, deployment guides, and training materials-while presenting solution designs to customers and conducting knowledge transfer sessions.
• Collaborate with DevOps teams to implement monitoring, logging, and alerting for deployed solutions; participate in troubleshooting and root cause analysis for production issues.
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Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2025-07-26 10:41:56
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Description & Requirements
As an Associate Solutions Engineer, you'll accelerate the design, development, and deployment of scalable technical solutions and repeatable capabilities for external customers.
You'll collaborate with engineering, business development, and UX teams to translate complex customer requirements into robust solutions-leveraging programming skills, AI tooling (with emphasis on conversational AI), Infrastructure-as-Code, and AWS/cloud services.
This entry-level position is perfect for a recent graduate eager to build hands-on expertise in solution design, cloud infrastructure, and customer-facing technical delivery.
Essential Duties and Responsibilities:
- Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations.
- Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems.
- Create comprehensive technical documentation, deployment guides, infrastructure-as-code templates and conduct internal training sessions on implemented solutions.
- Collaborate with internal and external stakeholders to gather requirements, present solution designs, and provide ongoing technical support.
- Research emerging customer experience and conversational AI technologies, evaluate new tools and platforms, upskill on emerging customer experience innovations, and contribute to continued improvement of Maximus solutions offerings.
• Partner with external customers and internal stakeholders to gather requirements, analyze workflows, and architect technical solutions using cloud services-leveraging Infrastructure-as-Code (Terraform) to create repeatable, scalable deployments across various solution types including conversational AI systems.
• Design and build conversational flows using platforms like Amazon Connect Flow Designer, implementing DTMF handling, speech triggers, and error/retry logic while creating reusable flow components that can be version-controlled and deployed across customer environments.
• Develop middleware services and API integrations to connect conversational AI platforms with customer CRM systems (Salesforce, ServiceNow, Dynamics 365)
• Configure and optimize AI/ML services including intent recognition, entity extraction, and LLM orchestration
• Design and maintain conversational AI components including dialogue management, SSML configurations for text-to-speech, and ASR parameter tuning for optimal speech recognition across diverse accents and environments.
• Produce clear technical documentation-architecture diagrams, API specifications, deployment guides, and training materials-while presenting solution designs to customers and conducting knowledge transfer sessions.
• Collaborate with DevOps teams to implement monitoring, logging, and alerting for deployed solutions; participate in troubleshooting and root cause analysis for production issues.
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Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2025-07-26 10:41:55
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Description & Requirements
As an Associate Solutions Engineer, you'll accelerate the design, development, and deployment of scalable technical solutions and repeatable capabilities for external customers.
You'll collaborate with engineering, business development, and UX teams to translate complex customer requirements into robust solutions-leveraging programming skills, AI tooling (with emphasis on conversational AI), Infrastructure-as-Code, and AWS/cloud services.
This entry-level position is perfect for a recent graduate eager to build hands-on expertise in solution design, cloud infrastructure, and customer-facing technical delivery.
Essential Duties and Responsibilities:
- Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations.
- Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems.
- Create comprehensive technical documentation, deployment guides, infrastructure-as-code templates and conduct internal training sessions on implemented solutions.
- Collaborate with internal and external stakeholders to gather requirements, present solution designs, and provide ongoing technical support.
- Research emerging customer experience and conversational AI technologies, evaluate new tools and platforms, upskill on emerging customer experience innovations, and contribute to continued improvement of Maximus solutions offerings.
• Partner with external customers and internal stakeholders to gather requirements, analyze workflows, and architect technical solutions using cloud services-leveraging Infrastructure-as-Code (Terraform) to create repeatable, scalable deployments across various solution types including conversational AI systems.
• Design and build conversational flows using platforms like Amazon Connect Flow Designer, implementing DTMF handling, speech triggers, and error/retry logic while creating reusable flow components that can be version-controlled and deployed across customer environments.
• Develop middleware services and API integrations to connect conversational AI platforms with customer CRM systems (Salesforce, ServiceNow, Dynamics 365)
• Configure and optimize AI/ML services including intent recognition, entity extraction, and LLM orchestration
• Design and maintain conversational AI components including dialogue management, SSML configurations for text-to-speech, and ASR parameter tuning for optimal speech recognition across diverse accents and environments.
• Produce clear technical documentation-architecture diagrams, API specifications, deployment guides, and training materials-while presenting solution designs to customers and conducting knowledge transfer sessions.
• Collaborate with DevOps teams to implement monitoring, logging, and alerting for deployed solutions; participate in troubleshooting and root cause analysis for production issues.
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Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2025-07-26 10:41:54
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Description & Requirements
As an Associate Solutions Engineer, you'll accelerate the design, development, and deployment of scalable technical solutions and repeatable capabilities for external customers.
You'll collaborate with engineering, business development, and UX teams to translate complex customer requirements into robust solutions-leveraging programming skills, AI tooling (with emphasis on conversational AI), Infrastructure-as-Code, and AWS/cloud services.
This entry-level position is perfect for a recent graduate eager to build hands-on expertise in solution design, cloud infrastructure, and customer-facing technical delivery.
Essential Duties and Responsibilities:
- Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations.
- Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems.
- Create comprehensive technical documentation, deployment guides, infrastructure-as-code templates and conduct internal training sessions on implemented solutions.
- Collaborate with internal and external stakeholders to gather requirements, present solution designs, and provide ongoing technical support.
- Research emerging customer experience and conversational AI technologies, evaluate new tools and platforms, upskill on emerging customer experience innovations, and contribute to continued improvement of Maximus solutions offerings.
• Partner with external customers and internal stakeholders to gather requirements, analyze workflows, and architect technical solutions using cloud services-leveraging Infrastructure-as-Code (Terraform) to create repeatable, scalable deployments across various solution types including conversational AI systems.
• Design and build conversational flows using platforms like Amazon Connect Flow Designer, implementing DTMF handling, speech triggers, and error/retry logic while creating reusable flow components that can be version-controlled and deployed across customer environments.
• Develop middleware services and API integrations to connect conversational AI platforms with customer CRM systems (Salesforce, ServiceNow, Dynamics 365)
• Configure and optimize AI/ML services including intent recognition, entity extraction, and LLM orchestration
• Design and maintain conversational AI components including dialogue management, SSML configurations for text-to-speech, and ASR parameter tuning for optimal speech recognition across diverse accents and environments.
• Produce clear technical documentation-architecture diagrams, API specifications, deployment guides, and training materials-while presenting solution designs to customers and conducting knowledge transfer sessions.
• Collaborate with DevOps teams to implement monitoring, logging, and alerting for deployed solutions; participate in troubleshooting and root cause analysis for production issues.
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Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2025-07-26 10:41:52
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Description & Requirements
As an Associate Solutions Engineer, you'll accelerate the design, development, and deployment of scalable technical solutions and repeatable capabilities for external customers.
You'll collaborate with engineering, business development, and UX teams to translate complex customer requirements into robust solutions-leveraging programming skills, AI tooling (with emphasis on conversational AI), Infrastructure-as-Code, and AWS/cloud services.
This entry-level position is perfect for a recent graduate eager to build hands-on expertise in solution design, cloud infrastructure, and customer-facing technical delivery.
Essential Duties and Responsibilities:
- Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations.
- Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems.
- Create comprehensive technical documentation, deployment guides, infrastructure-as-code templates and conduct internal training sessions on implemented solutions.
- Collaborate with internal and external stakeholders to gather requirements, present solution designs, and provide ongoing technical support.
- Research emerging customer experience and conversational AI technologies, evaluate new tools and platforms, upskill on emerging customer experience innovations, and contribute to continued improvement of Maximus solutions offerings.
• Partner with external customers and internal stakeholders to gather requirements, analyze workflows, and architect technical solutions using cloud services-leveraging Infrastructure-as-Code (Terraform) to create repeatable, scalable deployments across various solution types including conversational AI systems.
• Design and build conversational flows using platforms like Amazon Connect Flow Designer, implementing DTMF handling, speech triggers, and error/retry logic while creating reusable flow components that can be version-controlled and deployed across customer environments.
• Develop middleware services and API integrations to connect conversational AI platforms with customer CRM systems (Salesforce, ServiceNow, Dynamics 365)
• Configure and optimize AI/ML services including intent recognition, entity extraction, and LLM orchestration
• Design and maintain conversational AI components including dialogue management, SSML configurations for text-to-speech, and ASR parameter tuning for optimal speech recognition across diverse accents and environments.
• Produce clear technical documentation-architecture diagrams, API specifications, deployment guides, and training materials-while presenting solution designs to customers and conducting knowledge transfer sessions.
• Collaborate with DevOps teams to implement monitoring, logging, and alerting for deployed solutions; participate in troubleshooting and root cause analysis for production issues.
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-07-26 10:41:50
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Description & Requirements
As an Associate Solutions Engineer, you'll accelerate the design, development, and deployment of scalable technical solutions and repeatable capabilities for external customers.
You'll collaborate with engineering, business development, and UX teams to translate complex customer requirements into robust solutions-leveraging programming skills, AI tooling (with emphasis on conversational AI), Infrastructure-as-Code, and AWS/cloud services.
This entry-level position is perfect for a recent graduate eager to build hands-on expertise in solution design, cloud infrastructure, and customer-facing technical delivery.
Essential Duties and Responsibilities:
- Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations.
- Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems.
- Create comprehensive technical documentation, deployment guides, infrastructure-as-code templates and conduct internal training sessions on implemented solutions.
- Collaborate with internal and external stakeholders to gather requirements, present solution designs, and provide ongoing technical support.
- Research emerging customer experience and conversational AI technologies, evaluate new tools and platforms, upskill on emerging customer experience innovations, and contribute to continued improvement of Maximus solutions offerings.
• Partner with external customers and internal stakeholders to gather requirements, analyze workflows, and architect technical solutions using cloud services-leveraging Infrastructure-as-Code (Terraform) to create repeatable, scalable deployments across various solution types including conversational AI systems.
• Design and build conversational flows using platforms like Amazon Connect Flow Designer, implementing DTMF handling, speech triggers, and error/retry logic while creating reusable flow components that can be version-controlled and deployed across customer environments.
• Develop middleware services and API integrations to connect conversational AI platforms with customer CRM systems (Salesforce, ServiceNow, Dynamics 365)
• Configure and optimize AI/ML services including intent recognition, entity extraction, and LLM orchestration
• Design and maintain conversational AI components including dialogue management, SSML configurations for text-to-speech, and ASR parameter tuning for optimal speech recognition across diverse accents and environments.
• Produce clear technical documentation-architecture diagrams, API specifications, deployment guides, and training materials-while presenting solution designs to customers and conducting knowledge transfer sessions.
• Collaborate with DevOps teams to implement monitoring, logging, and alerting for deployed solutions; participate in troubleshooting and root cause analysis for production issues.
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Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2025-07-26 10:41:49
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Description & Requirements
As an Associate Solutions Engineer, you'll accelerate the design, development, and deployment of scalable technical solutions and repeatable capabilities for external customers.
You'll collaborate with engineering, business development, and UX teams to translate complex customer requirements into robust solutions-leveraging programming skills, AI tooling (with emphasis on conversational AI), Infrastructure-as-Code, and AWS/cloud services.
This entry-level position is perfect for a recent graduate eager to build hands-on expertise in solution design, cloud infrastructure, and customer-facing technical delivery.
Essential Duties and Responsibilities:
- Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations.
- Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems.
- Create comprehensive technical documentation, deployment guides, infrastructure-as-code templates and conduct internal training sessions on implemented solutions.
- Collaborate with internal and external stakeholders to gather requirements, present solution designs, and provide ongoing technical support.
- Research emerging customer experience and conversational AI technologies, evaluate new tools and platforms, upskill on emerging customer experience innovations, and contribute to continued improvement of Maximus solutions offerings.
• Partner with external customers and internal stakeholders to gather requirements, analyze workflows, and architect technical solutions using cloud services-leveraging Infrastructure-as-Code (Terraform) to create repeatable, scalable deployments across various solution types including conversational AI systems.
• Design and build conversational flows using platforms like Amazon Connect Flow Designer, implementing DTMF handling, speech triggers, and error/retry logic while creating reusable flow components that can be version-controlled and deployed across customer environments.
• Develop middleware services and API integrations to connect conversational AI platforms with customer CRM systems (Salesforce, ServiceNow, Dynamics 365)
• Configure and optimize AI/ML services including intent recognition, entity extraction, and LLM orchestration
• Design and maintain conversational AI components including dialogue management, SSML configurations for text-to-speech, and ASR parameter tuning for optimal speech recognition across diverse accents and environments.
• Produce clear technical documentation-architecture diagrams, API specifications, deployment guides, and training materials-while presenting solution designs to customers and conducting knowledge transfer sessions.
• Collaborate with DevOps teams to implement monitoring, logging, and alerting for deployed solutions; participate in troubleshooting and root cause analysis for production issues.
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Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2025-07-26 10:41:48
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Description & Requirements
As an Associate Solutions Engineer, you'll accelerate the design, development, and deployment of scalable technical solutions and repeatable capabilities for external customers.
You'll collaborate with engineering, business development, and UX teams to translate complex customer requirements into robust solutions-leveraging programming skills, AI tooling (with emphasis on conversational AI), Infrastructure-as-Code, and AWS/cloud services.
This entry-level position is perfect for a recent graduate eager to build hands-on expertise in solution design, cloud infrastructure, and customer-facing technical delivery.
Essential Duties and Responsibilities:
- Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations.
- Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems.
- Create comprehensive technical documentation, deployment guides, infrastructure-as-code templates and conduct internal training sessions on implemented solutions.
- Collaborate with internal and external stakeholders to gather requirements, present solution designs, and provide ongoing technical support.
- Research emerging customer experience and conversational AI technologies, evaluate new tools and platforms, upskill on emerging customer experience innovations, and contribute to continued improvement of Maximus solutions offerings.
• Partner with external customers and internal stakeholders to gather requirements, analyze workflows, and architect technical solutions using cloud services-leveraging Infrastructure-as-Code (Terraform) to create repeatable, scalable deployments across various solution types including conversational AI systems.
• Design and build conversational flows using platforms like Amazon Connect Flow Designer, implementing DTMF handling, speech triggers, and error/retry logic while creating reusable flow components that can be version-controlled and deployed across customer environments.
• Develop middleware services and API integrations to connect conversational AI platforms with customer CRM systems (Salesforce, ServiceNow, Dynamics 365)
• Configure and optimize AI/ML services including intent recognition, entity extraction, and LLM orchestration
• Design and maintain conversational AI components including dialogue management, SSML configurations for text-to-speech, and ASR parameter tuning for optimal speech recognition across diverse accents and environments.
• Produce clear technical documentation-architecture diagrams, API specifications, deployment guides, and training materials-while presenting solution designs to customers and conducting knowledge transfer sessions.
• Collaborate with DevOps teams to implement monitoring, logging, and alerting for deployed solutions; participate in troubleshooting and root cause analysis for production issues.
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Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2025-07-26 10:41:47
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Description & Requirements
As an Associate Solutions Engineer, you'll accelerate the design, development, and deployment of scalable technical solutions and repeatable capabilities for external customers.
You'll collaborate with engineering, business development, and UX teams to translate complex customer requirements into robust solutions-leveraging programming skills, AI tooling (with emphasis on conversational AI), Infrastructure-as-Code, and AWS/cloud services.
This entry-level position is perfect for a recent graduate eager to build hands-on expertise in solution design, cloud infrastructure, and customer-facing technical delivery.
Essential Duties and Responsibilities:
- Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations.
- Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems.
- Create comprehensive technical documentation, deployment guides, infrastructure-as-code templates and conduct internal training sessions on implemented solutions.
- Collaborate with internal and external stakeholders to gather requirements, present solution designs, and provide ongoing technical support.
- Research emerging customer experience and conversational AI technologies, evaluate new tools and platforms, upskill on emerging customer experience innovations, and contribute to continued improvement of Maximus solutions offerings.
• Partner with external customers and internal stakeholders to gather requirements, analyze workflows, and architect technical solutions using cloud services-leveraging Infrastructure-as-Code (Terraform) to create repeatable, scalable deployments across various solution types including conversational AI systems.
• Design and build conversational flows using platforms like Amazon Connect Flow Designer, implementing DTMF handling, speech triggers, and error/retry logic while creating reusable flow components that can be version-controlled and deployed across customer environments.
• Develop middleware services and API integrations to connect conversational AI platforms with customer CRM systems (Salesforce, ServiceNow, Dynamics 365)
• Configure and optimize AI/ML services including intent recognition, entity extraction, and LLM orchestration
• Design and maintain conversational AI components including dialogue management, SSML configurations for text-to-speech, and ASR parameter tuning for optimal speech recognition across diverse accents and environments.
• Produce clear technical documentation-architecture diagrams, API specifications, deployment guides, and training materials-while presenting solution designs to customers and conducting knowledge transfer sessions.
• Collaborate with DevOps teams to implement monitoring, logging, and alerting for deployed solutions; participate in troubleshooting and root cause analysis for production issues.
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Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2025-07-26 10:41:46
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Description & Requirements
As an Associate Solutions Engineer, you'll accelerate the design, development, and deployment of scalable technical solutions and repeatable capabilities for external customers.
You'll collaborate with engineering, business development, and UX teams to translate complex customer requirements into robust solutions-leveraging programming skills, AI tooling (with emphasis on conversational AI), Infrastructure-as-Code, and AWS/cloud services.
This entry-level position is perfect for a recent graduate eager to build hands-on expertise in solution design, cloud infrastructure, and customer-facing technical delivery.
Essential Duties and Responsibilities:
- Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations.
- Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems.
- Create comprehensive technical documentation, deployment guides, infrastructure-as-code templates and conduct internal training sessions on implemented solutions.
- Collaborate with internal and external stakeholders to gather requirements, present solution designs, and provide ongoing technical support.
- Research emerging customer experience and conversational AI technologies, evaluate new tools and platforms, upskill on emerging customer experience innovations, and contribute to continued improvement of Maximus solutions offerings.
• Partner with external customers and internal stakeholders to gather requirements, analyze workflows, and architect technical solutions using cloud services-leveraging Infrastructure-as-Code (Terraform) to create repeatable, scalable deployments across various solution types including conversational AI systems.
• Design and build conversational flows using platforms like Amazon Connect Flow Designer, implementing DTMF handling, speech triggers, and error/retry logic while creating reusable flow components that can be version-controlled and deployed across customer environments.
• Develop middleware services and API integrations to connect conversational AI platforms with customer CRM systems (Salesforce, ServiceNow, Dynamics 365)
• Configure and optimize AI/ML services including intent recognition, entity extraction, and LLM orchestration
• Design and maintain conversational AI components including dialogue management, SSML configurations for text-to-speech, and ASR parameter tuning for optimal speech recognition across diverse accents and environments.
• Produce clear technical documentation-architecture diagrams, API specifications, deployment guides, and training materials-while presenting solution designs to customers and conducting knowledge transfer sessions.
• Collaborate with DevOps teams to implement monitoring, logging, and alerting for deployed solutions; participate in troubleshooting and root cause analysis for production issues.
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Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2025-07-26 10:41:45
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Description & Requirements
As an Associate Solutions Engineer, you'll accelerate the design, development, and deployment of scalable technical solutions and repeatable capabilities for external customers.
You'll collaborate with engineering, business development, and UX teams to translate complex customer requirements into robust solutions-leveraging programming skills, AI tooling (with emphasis on conversational AI), Infrastructure-as-Code, and AWS/cloud services.
This entry-level position is perfect for a recent graduate eager to build hands-on expertise in solution design, cloud infrastructure, and customer-facing technical delivery.
Essential Duties and Responsibilities:
- Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations.
- Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems.
- Create comprehensive technical documentation, deployment guides, infrastructure-as-code templates and conduct internal training sessions on implemented solutions.
- Collaborate with internal and external stakeholders to gather requirements, present solution designs, and provide ongoing technical support.
- Research emerging customer experience and conversational AI technologies, evaluate new tools and platforms, upskill on emerging customer experience innovations, and contribute to continued improvement of Maximus solutions offerings.
• Partner with external customers and internal stakeholders to gather requirements, analyze workflows, and architect technical solutions using cloud services-leveraging Infrastructure-as-Code (Terraform) to create repeatable, scalable deployments across various solution types including conversational AI systems.
• Design and build conversational flows using platforms like Amazon Connect Flow Designer, implementing DTMF handling, speech triggers, and error/retry logic while creating reusable flow components that can be version-controlled and deployed across customer environments.
• Develop middleware services and API integrations to connect conversational AI platforms with customer CRM systems (Salesforce, ServiceNow, Dynamics 365)
• Configure and optimize AI/ML services including intent recognition, entity extraction, and LLM orchestration
• Design and maintain conversational AI components including dialogue management, SSML configurations for text-to-speech, and ASR parameter tuning for optimal speech recognition across diverse accents and environments.
• Produce clear technical documentation-architecture diagrams, API specifications, deployment guides, and training materials-while presenting solution designs to customers and conducting knowledge transfer sessions.
• Collaborate with DevOps teams to implement monitoring, logging, and alerting for deployed solutions; participate in troubleshooting and root cause analysis for production issues.
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Type: Permanent Location: Rapid City, US-SD
Salary / Rate: Not Specified
Posted: 2025-07-26 10:41:44
