-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Jackson, US-MS
Salary / Rate: Not Specified
Posted: 2026-03-28 08:30:36
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Kansas City, US-MO
Salary / Rate: Not Specified
Posted: 2026-03-28 08:30:36
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Tupelo, US-MS
Salary / Rate: Not Specified
Posted: 2026-03-28 08:30:35
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Minneapolis, US-MN
Salary / Rate: Not Specified
Posted: 2026-03-28 08:30:34
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Hattiesburg, US-MS
Salary / Rate: Not Specified
Posted: 2026-03-28 08:30:34
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Duluth, US-MN
Salary / Rate: Not Specified
Posted: 2026-03-28 08:30:33
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Springfield, US-MA
Salary / Rate: Not Specified
Posted: 2026-03-28 08:30:32
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Detroit, US-MI
Salary / Rate: Not Specified
Posted: 2026-03-28 08:30:32
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Marquette, US-MI
Salary / Rate: Not Specified
Posted: 2026-03-28 08:30:31
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Grand Rapids, US-MI
Salary / Rate: Not Specified
Posted: 2026-03-28 08:30:30
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Boston, US-MA
Salary / Rate: Not Specified
Posted: 2026-03-28 08:30:30
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Shreveport, US-LA
Salary / Rate: Not Specified
Posted: 2026-03-28 08:30:29
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Aberdeen, US-MD
Salary / Rate: Not Specified
Posted: 2026-03-28 08:30:29
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Baton Rouge, US-LA
Salary / Rate: Not Specified
Posted: 2026-03-28 08:30:28
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Bangor, US-ME
Salary / Rate: Not Specified
Posted: 2026-03-28 08:30:27
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Portland, US-ME
Salary / Rate: Not Specified
Posted: 2026-03-28 08:30:27
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: New Orleans, US-LA
Salary / Rate: Not Specified
Posted: 2026-03-28 08:30:26
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Kansas City, US-KS
Salary / Rate: Not Specified
Posted: 2026-03-28 08:30:25
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Baltimore, US-MD
Salary / Rate: Not Specified
Posted: 2026-03-28 08:30:25
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Wichita, US-KS
Salary / Rate: Not Specified
Posted: 2026-03-28 08:30:24
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Louisville, US-KY
Salary / Rate: Not Specified
Posted: 2026-03-28 08:30:23
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Davenport, US-IA
Salary / Rate: Not Specified
Posted: 2026-03-28 08:30:23
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Bowling Green, US-KY
Salary / Rate: Not Specified
Posted: 2026-03-28 08:30:22
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Sioux City, US-IA
Salary / Rate: Not Specified
Posted: 2026-03-28 08:30:22
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Fort Wayne, US-IN
Salary / Rate: Not Specified
Posted: 2026-03-28 08:30:21
