-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2026-03-28 08:31:08
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-03-28 08:31:08
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-03-28 08:31:07
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-03-28 08:31:06
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2026-03-28 08:31:06
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2026-03-28 08:31:05
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2026-03-28 08:31:04
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2026-03-28 08:31:04
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2026-03-28 08:31:03
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Columbia, US-SC
Salary / Rate: Not Specified
Posted: 2026-03-28 08:31:02
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Sioux Falls, US-SD
Salary / Rate: Not Specified
Posted: 2026-03-28 08:31:02
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Memphis, US-TN
Salary / Rate: Not Specified
Posted: 2026-03-28 08:31:01
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Rapid City, US-SD
Salary / Rate: Not Specified
Posted: 2026-03-28 08:31:01
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2026-03-28 08:31:00
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Eugene, US-OR
Salary / Rate: Not Specified
Posted: 2026-03-28 08:30:59
-
Compensation
$20.00 Hourly
Job Description
Text JOBS to 811DIG (811344) to connect with our hiring team today!
Are you an outdoor enthusiast who enjoys independent field work and is looking to jump start your career? If you are a quality-conscious, safety focused, hard-working individual, then consider an exciting long-term career at USIC!
The USIC name and brand are highly recognized and respected for our strong commitment to quality and safety.
We are America’s leader in underground utility damage prevention and advanced infrastructure services, performing more than 84 million locates each year for the more than 1,400 telecommunications, electric, gas, water, and sewer utilities and municipalities we serve nationwide.
Our mission is to deliver quality, efficient, safe, and innovative solutions to protect our partners’ infrastructure and critical assets.
At USIC, we are committed to Leading from the Ground Up.
We are looking for individuals who consider themselves problem solvers, take pride in public safety, and thrive in a fast-paced, exciting work environment.
Our communities are your communities.
If you’re looking for growth, we’ve got you covered.
We provide a quality training program and opportunities for advancement.
No prior locating experience is needed, but experienced locators are encouraged to apply!
Our technicians spend their workdays on the go, independently working in the field using their company-provided vehicle.
We use best-in-class ticket and claims management systems to ensure clear and complete mark-out services for the excavator or property owner at the work site.
Your Responsibilities as a Locator:
* Correctly, safely, and efficiently locate underground utilities, including telecommunications, electric power, cable TV, gas, water, and sewer systems.
* Thoroughly search for underground utilities in a designated area, accurately marking the location, completing the necessary documentation, and photographing each locate.
These are daytime, full-time positions.
We have a 48-hour turnaround time on many locates, which means we generally work the day after holidays and some weekends, as needed.
Must be able to work overtime, weekend shifts, and on-call shifts (including nights and weekends), dependent upon the needs of the business.
Why You'll Love Working for Us (Our Benefits):
* 100% paid training – We're invested in you, starting on your first day.
* High-quality company vehicle & fuel card – All work-related expenses are paid.
This means you won't be putting mileage on your personal vehicle for work.
* Company laptop, phone, & equipment – Advanced technology you can count on.
* DailyPay – Access your pay when you need it.
* Comprehensive insurance options – A variety of excellent insurance choices including medical, dental, vision, and life.
* 401(k) with company match – We’ll help you save for the long term with our competitive 401(k) employer matc...
....Read more...
Type: Permanent Location: Farmville, US-VA
Salary / Rate: Not Specified
Posted: 2026-03-28 08:30:59
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Pittsburgh, US-PA
Salary / Rate: Not Specified
Posted: 2026-03-28 08:30:58
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Charleston, US-SC
Salary / Rate: Not Specified
Posted: 2026-03-28 08:30:57
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Providence, US-RI
Salary / Rate: Not Specified
Posted: 2026-03-28 08:30:57
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Newport, US-RI
Salary / Rate: Not Specified
Posted: 2026-03-28 08:30:56
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2026-03-28 08:30:55
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Cleveland, US-OH
Salary / Rate: Not Specified
Posted: 2026-03-28 08:30:55
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Tulsa, US-OK
Salary / Rate: Not Specified
Posted: 2026-03-28 08:30:54
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Portland, US-OR
Salary / Rate: Not Specified
Posted: 2026-03-28 08:30:54
-
Essential Duties and Responsibilities:
- Responsible for hiring, training, supervising and developing staff.
- Serve as liaison to clients and other outside agencies as assigned.
- Maintain active and professional communication with program contacts to ensure program goals are met successfully.
- Collaborate with program management staff and leadership to ensure departmental performance and operational goals are met.
- Actively manage any issues or concerns brought up by clients or program staff and provide immediate and effective resolution.
- Communicate on a weekly basis with respective program staff to ensure all required tasks and assignments are being adhered to and completed.
- Serve as a resource to staff by properly managing and resolving departmental escalated issues as well as policy and procedure clarification and support.
- Participate in the development and review of program materials and resources.
- Participate in the development, implementation and ongoing oversight of Client server data exchange.
- Promote program image and goals through public speaking engagements and professional presentations.
- Submit activity reports to the senior program leadership.
- Ensure that all departmental performance goals are met.
- Monitor and communicate issues, risks and concerns to the senior program leadership.
- Audit, review and approve expense reports.
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template.
- Participate in strategic planning and ongoing process improvement for the program.
- Perform other duties as assigned by the senior program leadership.
Minimum Requirements
- Bachelor's degree in a health, social services, business or communications field required, or equivalent combination of education and experience.
- Minimum of 7 years of experience working in community settings involving health and/or human services required.
- Minimum of 3 years of people management experience required.
- Demonstrated ability to manage and motivate direct reports.
- Extensive experience managing staff in a call center environment.
- Experience managing remote staff.
- Demonstrated ability to establish and maintain relationships with key stakeholders.
- Knowledge of Microsoft Office Products (MS Word, Excel, PowerPoint).
- Highly developed written and oral communication skills.
- Strong interpersonal skills.
- Ability to work in a dynamic and changing environment.
- Ability to work independently with minimal supervision while adhering to professional code of ethics, performance expectations and all policies and procedures as outlined by the Program and Organization.
- Capacity to foster and maintain a positive and productive work environment.
- Training, coaching, and mentoring skills preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin...
....Read more...
Type: Permanent Location: Oklahoma City, US-OK
Salary / Rate: Not Specified
Posted: 2026-03-28 08:30:53
