-
Join our team and make a significant impact on our client service teams in JPMorganChase.
You'll have the opportunity to grow your career while leveraging your skills in control management and data analysis.
Be part of a dynamic team that values innovation and collaboration, and contribute to the firm's operational efficiency and risk mitigation strategies.
As a Client Service Manager III within JPMorganChase, you will manage a diverse team to ensure high-quality service.
You will interpret client needs, identify trends, and innovate solutions.
Your expertise in anti-fraud strategies will protect clients and the bank.
You will drive operational efficiency through strategic planning and process automation.
Your skills in conflict management and stakeholder influence will foster strong relationships.
Job responsibilities
* Lead the client service team in addressing client inquiries, processing transactions, troubleshooting problems, and handling complaints, utilizing your advanced conflict management skills to ensure client satisfaction.
* Develop and implement strategic plans to enhance service center operations, leveraging your proficiency in strategic planning and process automation to drive operational efficiency.
* Utilize your expert knowledge in anti-fraud strategies to detect and prevent fraudulent transactions, safeguarding our clients and the bank from potential financial and reputational damage.
* Identify trends and generate innovative solutions to meet client needs, using your advanced skills in market product knowledge and digital literacy to stay ahead of industry developments and technological advancements.
* Foster strong relationships with internal stakeholders and clients, leveraging your advanced skills in influence and internal stakeholder management to drive mutually beneficial outcomes.
Required qualifications, capabilities, and skills
* 7+ years of experience in managing customer service teams in a financial institution, with a focus on service center operations.
* Proven expertise in implementing anti-fraud strategies to detect and prevent fraudulent transactions in a banking environment.
* Demonstrated proficiency in strategic planning and process automation, with a track record of enhancing operational efficiency in client service delivery.
* Advanced skills in conflict management, with experience in resolving complex client issues and complaints.
* Strong digital literacy with experience in leveraging new/emerging technologies to enhance business operations and client service.
Preferred qualifications, capabilities, and skills
* Extensive experience in the banking or financial services industry, particularly in commercial or investment banking, with strong leadership and team management skills to inspire high performance.
* Proficient in using banking software, systems, and data analytics tools to drive decision-making and develop effective solutions f...
....Read more...
Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2026-06-04 08:00:24
-
DESCRIPTION:
Duties: Design, develop and implement software solutions.
Solve business problems through innovation and engineering practices.
Involved in all aspects of the Software Development Lifecycle (SDLC) including analyzing requirements, driving architectural decisions, incorporating architectural standards into application design specifications, documenting application specifications, translating technical requirements into programmed application modules, and developing or enhancing software application modules.
Identify or troubleshoot application code-related issues.
Build and govern real-time data pipelines and streaming applications.
Champion event-driven architectures and integration patterns.
Take active role in code reviews to ensure solutions are aligned to pre-defined architectural specifications.
Assist with design reviews by recommending ways to incorporate requirements into designs and information or data flows.
Participate in project planning sessions with project managers, business analysts, and team members to analyze business requirements and outline proposed solutions.
QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Computer Engineering, Computer Science, Information Technology, or related field of study plus 7 years of experience in the job offered or as Software Engineer, Technical Leader, IT Consultant, or related occupation.
The employer will alternatively accept a Master's degree in Computer Engineering, Computer Science, Information Technology, or related field of study plus 5 years of experience in the job offered or as Software Engineer, Technical Leader, IT Consultant, or related occupation.
Skills Required: This position requires experience with the following: building real-time data pipelines and streaming applications using Apache Kafka; designing and developing high availability, cloud-native applications using Java and the spring framework; working with relational and NoSQL databases including Oracle and MongoDB; developing dynamic and responsive user interface using React, Angular, and CSS to build high performing, scalable API Microservices for complex business scenarios; driving system integration across multiple platforms, services, and third-party systems; performance tuning for large scale enterprise applications including optimization, latency reduction, and capacity planning; implementing observability practices including monitoring, logging, and distributed tracing for production systems, using GIT for version control and implementing branching and merging strategies; applying secure coding practices including authentication, authorization, and data protection mechanism; ensuring data integrity and consistency across distributed platforms; implementing API security and versioning strategies; leading design and implementation of caching strategies and distributed data layers; implementing unit testing using JUNIT; implementing web applications testing using Selen...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-06-04 08:00:24
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and ex...
....Read more...
Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2026-06-04 08:00:22
-
As the Vice President within Chase Branded Cards in Card Services, a key business within Consumer & Community Banking at JPMorganChase, you will be a leader on the Small Business (SMB) Card team, responsible for shaping and executing cross-portfolio spend and lend strategies and promoting capabilities that accelerates growth, deepens engagement, and improves portfolio economics.
You will operate at the intersection of product, analytics, risk, finance, and delivery, translating insights into a clear strategic roadmap and measurable outcomes.
The role requires a strong understanding of credit card economics, an interest in customer insights and marketing, and a high degree of curiosity.
Job Responsibilities
* Define cross-portfolio strategies that drive premium spend and profitable revolve: Lead critical spend and lend strategies across the SMB business card portfolio, including supporting the prioritization of initiatives, sequencing, and expected impact.
* Create SMB cross-portfolio capabilities roadmap: Drive the cross-product capability development roadmap (e.g., spend and lend engagement levers, rewards and redemption capabilities, features and UX strategy, servicing experiences), partnering with Product and Delivery teams from concept through launch.
* Translate economics into action: Apply deep understanding of P&L and unit economics to shape strategies for spend engagement, lending growth, messaging and features.
* Customer and segment strategy: Develop a point of view on SMB segment profiles, including spend and revolve behaviors, rewards redemptions, and industry trends to inform priorities.
* Partner with Risk & Lending & Rewards: Collaborate closely with Risk Management and Lending partners on spend capacity and lending strategies tailored to SMB customers-balancing growth objectives with performance and risk appetite.
* Test, learn, and scale: Build a holistic learning agenda with Analytics, Risk, Finance, and Centers of Excellence; structure tests, synthesize results, and convert learnings into roadmap changes and scalable playbooks.
* Lead through influence: Align stakeholders across functions, drive decision-making, and ensure accountability to deliver outcomes against a multi-quarter roadmap.
Required qualifications, skills, and capabilities
* 6+ years experience in analytics, finance, strategy, product, or portfolio management; credit card portfolio management and/or lending experience
* Strong understanding of customer insights, P&L dynamics, and credit card risk metrics (e.g., loss rates, approvals, utilization, line management, profitability drivers).
* Demonstrated ability to take a strategic idea from business case to delivery with strong measurement plan managing dependencies and tradeoffs to deliver within a larger roadmap.
* Exceptional stakeholder management; proven success influencing outcomes in a highly matrixed environment.
* Excellent written and verb...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-06-04 08:00:21
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Twinsburg, US-OH
Salary / Rate: Not Specified
Posted: 2026-06-04 08:00:20
-
As a Regional Corporate Third Party Oversight professional within the LATAM & Canada Governance team, you will strengthen our third-party risk management framework by collaborating with global and regional stakeholders to drive regulatory compliance, identify improvements, and implement strategic initiatives.
You will also support communications, training, and engagement with location outsourcing governance teams, while coordinating cross-jurisdictional projects and managing regional outsourcing governance relationships - all in support of our continued leadership in financial services.
Job Responsibilities
* Assess regulatory changes and identify gaps in existing policies and processes.
* Manage internal and external examinations related to the oversight framework.
* Serve as a subject matter expert for regional stakeholders.
* Support and coordinate projects with global and local teams.
* Draft content and prepare presentations to support clear and effective stakeholder communications.
* Train and communicate effectively with stakeholders across the organization.
* Collaborate with risk and control functions to ensure program effectiveness.
* Monitor the program proactively to address issues early.
* Perform root cause analysis to develop long-term solutions.
* Partner with sourcing, legal, compliance, and audit functions.
* Respond to regulatory requests for information.
* Deliver on strategic change objectives.
Qualifications
* Advanced proficiency in Spanish, both written and spoken.
* Strong written, verbal, and analytical communication skills, with the ability to listen actively and engage effectively with stakeholders.
* Understanding of risk management and control principles, with good risk judgment and proactive monitoring skills.
* Basic knowledge of the outsourcing regulatory landscape in financial services.
* Ability to perform root cause analysis and develop solutions.
* Ability to partner closely with related functions, with a strong client service mindset.
* Strong project management skills, with the ability to manage multiple projects, allocate time efficiently, and re-prioritize tasks as needed.
* Strong data analytics and reporting skills, with the ability to interpret complex data, generate meaningful insights, and present findings clearly to stakeholders.
* Ability to work in a fast-paced and dynamic environment where change is constant.
* Well-organized, independent self-starter, capable of self-prioritization and appropriate escalation.
* Team player who is collaborative, positive, and has a drive for problem solving.
Preferred Qualifications, Capabilities, and Skills:
* Prior experience in outsourcing and third-party risk management.
* Experience in regulatory analysis and assessment.
* Ability to collaborate with global and local stakeholders across different time zones.
* Strong pro...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-04 08:00:18
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Omaha, US-NE
Salary / Rate: Not Specified
Posted: 2026-06-04 08:00:16
-
DESCRIPTION:
Duties: Design, develop and implement software solutions.
Solve business problems through innovation and engineering practices.
Involved in all aspects of the Software Development Lifecycle (SDLC) including analyzing requirements, incorporating architectural standards into application design specifications, documenting application specifications, translating technical requirements into programmed application modules, and developing or enhancing software application modules.
Identify or troubleshoot application code-related issues.
Take active role in code reviews to ensure solutions are aligned to pre-defined architectural specifications.
Assist with design reviews by recommending ways to incorporate requirements into designs and information or data flows.
Participate in project planning sessions with project managers, business analysts, and team members to analyze business requirements and outline proposed solutions.
QUALIFICATIONS:
Minimum education and experience required: Master's Degree in Computer Science, Computer Engineering, or related field of study plus three (3) years of experience in the job offered or as Lead Software Engineer, Software Engineer/Developer, IT Project Manager, IT Consultant, or related occupation.
The employer will alternatively accept a Bachelor's Degree in Computer Science, Computer Engineering, or related field of study plus five (5) years of experience in the job offered or as Lead Software Engineer, Software Engineer/Developer, IT Project Manager, IT Consultant, or related occupation.
Skills Required: This position requires three (3) years of experience with the following skills: Architecting, building, and executing high-throughput low-latency software applications using Java technology stack; Implementing, enhancing and supporting OAuth, OpenID, Passkeys, and SAML authentication and authorization protocols; Creating system designs using UML modeling; Architecting and implementing REST microservices and SOAP web services; Enhancing loosely coupled App2App communication following Pub-Sub pattern with Kafka-based messaging; Creating event models using Avro; Creating data models for Cassandra database using Erwin Data Modeler; Implementing data access layers using Spring Data; Building Docker images and deploying to ECS clusters; Onboarding software applications to cloud computing using AWS; Developing performance tests Using JMeter and executing test through Blazemeter to analyze performance results; Developing and automating functional testing using Gherkin and Cucumber; Implementing unit tests using Mockito and Powermock; Configuring dashboard alerts on Splunk, Dynatrace, and Datadog to analyze and monitor applications; Implementing CI/CD pipelines using Spinnaker; Using CQL when implementing Data Access Layer to select, insert, update, or delete data; Using front end technologies JavaScript, jQuery, React, HTML, and CSS to implement headless UI modules and user interfaces; Developing Micros...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-06-04 08:00:15
-
Bring precision to every transaction - you'll play a key role in keeping financial operations running smoothly by processing and validating transactions with speed, accuracy, and attention to detail.
As a Transactions Specialist II, in Receivables Operations -Lockbox, you will be responsible for multiple tasks per transaction.
These transactions require judgment and experience with limited direct supervision.
While receiving clear instruction, you must maintain the highest level of production and accuracy daily.
You must also focus on process effectiveness with an emphasis on high quality service and productivity.
Job Responsibilities:
* Operating Imaging/Extraction Equipment (Eseries, IBML, OPEX 7200, OPEX Eagle)
* Preparing batches of work by extracting checks and remittances from envelopes
* Inputting data into the system while following standard operating procedures and customer specific instructions for processing
* Negotiating checks through customer specific instructions for processing
* Re-associating check images to corresponding material while validating quality of images
* Balancing/reconciling electronic and paper documentation
* Analyzing information to determine accuracy and completeness of work
Required qualifications, capabilities, and skills:
* Ability to analyze and comprehend client's standard operating procedures and instructions
* Basic computer skills and knowledge of Microsoft applications
* Intermediate Qwerty keyboard usage and basic 10-key data entry
* Exercise focus in a production environment and meet deadlines and quotas
* Attention to detail with accuracy and good eye-hand coordination
* Strong ability to complete multiple manual tasks per transaction with precision
Preferred qualifications, capabilities, and skills:
* Remittance Processing or banking operations experience preferred
* Ability to learn policies, procedures, and processes quickly
Work schedule: Sunday - Thursday 10:00pm - 6:30am
Shift differential: 15%
This position may require you to work non-traditional hours and/or additional hours as business needs arise.
Work schedule might be subject to change.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individua...
....Read more...
Type: Permanent Location: Fort Worth, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-04 08:00:15
-
Duties: Execute software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems.
Create secure and high-quality production code and maintain algorithms that run synchronously with appropriate systems.
Produce architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development.
Gather, analyze, synthesize, and develop visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems.
Proactively identify hidden problems and patterns in data and use these insights to drive improvements to coding hygiene and system architecture.
Contribute to software engineering communities of practice and events that explore new and emerging technologies.
QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Computer Engineering, Computer Science, or related field of study plus five (5) years of experience in the job offered or as Security Engineer, Technical Manager, System Analyst, Consultant, Software Engineer, or related occupation.
Skills Required: Required Skills: This position requires five (5) years of experience with the following skills: Designing and developing applications using Java; Building scalable enterprise applications using Java features including Streams API, CompletableFuture, and Lambda expressions for asynchronous processing and code optimization; Designing RESTful APIs and microservices architectures using Spring Boot; Implementing batch processing workflows with Spring Batch; Utilizing Spring Data JPA for database operations and Spring Security for authentication and authorization protocols, ensuring data integrity and application security; Creating responsive web applications using TypeScript and Angular to deliver high-quality UI/UX; Processing large-scale datasets using Scala, Python, Spark DataFrame, and PySpark for data cleansing, transformation, aggregation, migration, and reporting; Conducting statistical analysis, data visualization, and predictive modeling to extract actionable business insights; Designing schemas, data modeling, and performance optimization for Apache Cassandra and Oracle databases, ensuring scalable and efficient data storage and retrieval; Developing and optimizing business rule sets using the Drools Engine to automate decision-making processes and streamline business logic management; Building data pipelines with Apache Kafka including Avro schema management for event-driven architectures and real-time analytics; Deploying applications in private cloud environment including Cloud Foundry and public cloud environments including AWS; Utilizing Kubernetes for Docker container management and cloud-native deployment; Designing, scheduling, and monitoring automated jobs using Control-M and Autosys for efficient, re...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-06-04 08:00:14
-
Help teams stay focused on clients by making expense processes smoother, faster, and well-controlled.
You'll be the go-to partner for travel and expense guidance, exception approvals, and facilitation-delivering great service while reducing risk.
As an Expense Management Associate in the Americas regional expense management team, you will support day-to-day expense activities for aligned business teams, with an emphasis on travel and expense oversight, policy guidance, facilitation execution, and controls.
Job responsibilities
* Serve as a primary point of contact for expense management guidance, approvals, and issue resolution for aligned business teams
* Act as the expense exception approver and manage exception workflows in line with policy and control requirements
* Partner with offshore facilitators as the onshore liaison to execute the expense facilitation model and deliver key milestones
* Coach stakeholders and peers to unblock workflows and improve "right first time" outcomes
* Deliver training and one-on-one support for new hires and ongoing education for administrative and stakeholder teams; attend relevant meetings as the expense subject matter expert
* Monitor expense data, metrics, and controls to identify trends, outliers, and potential issues (including corporate card delinquency risk)
* Drive continuous improvement, including automation and AI-enabled enhancements that improve efficiency, quality, and controls
Required qualifications, capabilities, and skills
* Bachelor's degree with 3+ years of relevant experience (or equivalent experience) in operations, office management, project coordination/management, or a client-facing role supporting senior stakeholders
* Strong customer service orientation, sound judgment, and ability to handle sensitive matters professionally
* Excellent organization, attention to detail, and ability to manage multiple priorities under time pressure
* Strong written and verbal communication skills; ability to build relationships across levels and functions
* Demonstrated ability to influence outcomes, manage workflow challenges, and deliver on time with a "right first time" mindset
* Comfort operating independently while also contributing as part of a broader team
* Strong technology skills, including working with databases and Excel (or equivalent analysis tools)
Preferred qualifications, capabilities, and skills
* Experience partnering with offshore and/or regional teams
* Background in travel and expense operations, facilitation models, and/or control-focused operational roles
* Experience identifying and implementing process improvements
* Exposure to automation and/or AI-enabled enhancements (including small-scale prototypes)
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent co...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-06-04 08:00:13
-
Join Chase Card Services as a Small Business Card Product Strategy Manager and help shape the future of Ink , our cash back card portfolio for small business owners.
In this high-impact role, you'll partner across finance, risk, marketing, product, design, and analytics to uncover growth opportunities, optimize product features, and turn insights into decisions that elevate customer engagement and business performance.
If you thrive at the intersection of strategy, data, and cross-functional leadership-and want to deliver meaningful value to entrepreneurs-this is your opportunity to innovate, influence, and make a real difference.
Job Summary:
As a Small Business Card Product Strategy Manager in the Chase Card Services Small Business Card team, you help drive the strategy and management for Ink, our cash back card portfolio.
You work closely with partners across finance, risk, marketing, product, design, and analytics to identify opportunities and deliver value to our customers.
You analyze portfolio metrics, optimize product features, and influence decisions that enhance customer engagement and business performance.
This role offers the chance to innovate, collaborate, and make a meaningful difference for small business owners.
Job Responsibilities:
* Manage and optimize the product line for small business rewards cards
* Analyze portfolio metrics to identify growth opportunities
* Collaborate with cross-functional teams to deliver customer benefits
* Develop and prioritize strategic initiatives for market share growth to optimize rewards value while managing expenses
* Evaluate investments and articulate benefits to stakeholders
* Define and refine customer segmentation and product features
* Monitor competitive trends and translate insights into action
* Influence and build consensus across teams
* Present ideas to educate and persuade stakeholders
* Develop product roadmap strategy based on portfolio performance and competitive landscape.
* Ensure adherence to risk and control expectations
Required qualifications, capabilities, and skills:
* 7+ years in financial product management with credit card experience
* Bachelor's degree required
* Proven experience managing product strategy and P&L
* Strong analytical and business acumen
* Customer-focused mindset with a track record of improving experiences
* Ability to collaborate and influence in a matrixed environment
* Experience with data-driven portfolio analysis
* Strategic thinker with attention to detail
* Strong leadership and team-building skills
* Ability to manage multiple priorities effectively
* Commitment to risk and control standards
Applicants must be authorized to work for any employer in the US.
We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time.
Final job grade level and corporate title will be determine...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-06-04 08:00:13
-
Join a high-impact analytics team where your work helps shape how we reach customers across digital channels.
You will translate complex behavioral data into clear recommendations, optimize marketing through testing and measurement, and partner closely with marketing, product, and data stakeholders to unlock the value of our data and drive growth.
As a Marketing Analytics Associate at JPMorganChase within the Card Data and Analytics team, you will translate customer behavioral data into insights that inform digital marketing strategies and influence new card acquisitions.
You will plan and execute analytical projects independently and with teammates, partnering with channel marketing, product, and data owners to enable data-driven decision-making.
You will communicate insights in a clear, compelling way to support business growth and continuous improvement.
Job responsibilities
* Devise and evaluate methods and procedures for collecting and validating data across digital channels
* Analyze customer behavior and campaign performance to identify actionable opportunities to improve acquisition outcomes
* Partner with digital channel marketing and product teams to deliver insights that inform strategy and execution
* Build concise, timely analytics on key trends from large datasets to support growth targets
* Synthesize complex analyses into clear recommendations for marketing strategy and audience decisioning
* Measure and report results of A/B (split) tests and other experiments to guide optimization decisions
* Develop and maintain reporting and performance measurement to support ongoing decision-making
* Present insights and recommendations to senior stakeholders through clear narratives and data visualizations
Required qualifications, capabilities and skills
* Bachelor's degree in a quantitative field (for example, Statistics, Economics, Applied Mathematics, Operations Research, Physics, or Data Science)
* 1+ years of applied analytics experience (for example, digital analytics, customer analytics, marketing analytics, sales analytics, or business insights)
* Strong data querying and data mining skills using SQL
* Applied experience using Python for analysis (for example, data wrangling, exploratory analysis, and measurement)
* Experience with business intelligence and visualization tools (for example, Tableau)
* Ability to translate analytical findings into clear, actionable recommendations for non-technical stakeholders
* Strong written and verbal communication skills, including comfort presenting to senior audiences
* Demonstrated ability to collaborate effectively across marketing, product, and data stakeholders
Preferred qualifications, capabilities and skills
* Master's degree in a quantitative field
* Working knowledge of data science techniques (for example, segmentation and machine learning concepts)
* Experience with digital analytics ...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-06-04 08:00:12
-
Do you enjoy building new processes, bringing order to complex workflows, and partnering across teams to deliver results? Join a high-visibility role in Corporate Responsibility where you'll help shape a centralized business management function!
As a Business Manager Associate within the Market Leadership Team, you will help implement a centralized business management function focused on expense management, invoice processing, and budget tracking.
You will partner closely with the Head of Finance & Business Management, the CFO, and the National Team to deliver process efficiencies, strengthen controls, and provide clear financial insights.
You will help ensure financial activity is accurate, well-managed, and aligned to organizational priorities.
Job responsibilities
* Process and track invoices, including managing key steps for expense and contribution activity, vendor onboarding, and risk considerations across a high volume of transactions
* Build and document workstreams and standardized processes to improve consistency and efficiency across programs
* Support monthly budgeting, tracking, and forecasting to maintain accurate outlooks and alignment to plan
* Identify opportunities to improve budgeting and forecasting processes to meet the needs of a growing organization
* Partner with stakeholders to promote strong controls, rigor, and attention to detail to ensure accurate outcomes
* Prepare financial analysis and reporting with clear insights for quarterly and other periodic reviews
* Support broader finance and business objectives through ad hoc analysis and continuous improvement efforts
Required qualifications, capabilities, and skills
* Bachelor's degree and/or relevant experience in business, finance, or a related field
* 3+ years of relevant experience in financial services and/or a business management-related role
* Advanced Excel skills and strong proficiency with core MS Office tools
* Strong understanding of finance fundamentals, including budget management and expense discipline
* Ability to analyze, synthesize, and structure data into clear, stakeholder-ready narratives
* Strong attention to detail, including ability to identify and correct errors and improve controls
* Strong communication skills (written and verbal) and ability to build partnerships across a matrixed organization
Preferred qualifications, capabilities, and skills
* Experience in business management, process design, or building new operational routines
* Experience with Ariba, Concur, and/or Salesforce
* Strong analytical, critical thinking, and prioritization skills in a fast-moving environment
* PowerPoint skills and comfort creating executive-ready updates
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and gover...
....Read more...
Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2026-06-04 08:00:12
-
Job Title: Program Manager – Residential Group Home Services
Location: Golden Valley, MN
Schedule: Monday-Friday daytime business hours with required on-call for all shifts Monday-Friday (early morning, evening, overnight, etc.) due to staffing and program needs.
Managers rotate a weekends and holiday on-call expectation with a team of managers; You will be on-call for all shifts on select weekends and holidays as needed.
Wage: Starting at $55,000 annual salary including Full-Time benefits, Paid Time Off, and Bonus Opportunities
Job Summary: The Program Manager is responsible for the management of their assigned program, with additional support provided for on-call coverage across other programs.
This includes overseeing direct care at the site, supervising and training direct care staff, and ensuring the quality of services provided to the individuals served.
The Program Manager is also responsible for ensuring compliance with programming and licensing regulations, as well as managing all administrative functions and reporting for the program.
Essential Job Duties:
* Supervision of Direct Support Professionals (DSP’s)
* Train Direct Support Professionals, run monthly staff meetings, write and complete evaluations for DSP’s
* Direct care as needed per program needs
* Lead meetings with parents/guardians, teachers and/or work programs, and case managers
* Assist with the development and implementation of person-centered plans and outcomes including writing progress reviews and making recommendations to the team on changes
* Assist in writing behavioral programming with Director as applicable per person served
* Completion of person served paperwork in compliance with 245D
* Coordination and attending medical and dental appointments for person’s served
* Develop and connect with community resources to ensure successful community integration
* Oversight of SLS’s petty cash, person’s served petty cash and financial reports
* Ensure the home has adequate provisions for household supplies, groceries, etc.
Preferred Qualifications:
* Experience supervising staff in a social service field
* Certificate, Associates, or Bachelor’s degree in human services or related field of study.
Required Qualifications:
* Must be at least 21 years of age
* Have a vehicle with current car insurance
* Have an acceptable driving record as determined by Meridian Services policy.
* Successful clearance from a DHS Background Study
* Proficiency in spoken and written English Language
* Experience working in with individuals with autism, intellectual disabilities, and mental health diagnosis
* Comfortable providing hands on personal cares, medical needs, and lifts/transfers
....Read more...
Type: Permanent Location: Golden Valley, US-MN
Salary / Rate: 57500
Posted: 2026-06-04 08:00:06
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Raleigh, US-NC
Salary / Rate: Not Specified
Posted: 2026-06-04 08:00:04
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2026-06-04 08:00:02
-
You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
....Read more...
Type: Permanent Location: St Louis, US-MO
Salary / Rate: Not Specified
Posted: 2026-06-04 08:00:02
-
Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager at JPMorgan Chase within the Corporate & Investment Bank's Equities Risk team, you will oversee the delivery of complex technology initiatives, ensuring alignment with business objectives.
You will use your knowledge of technical principles to develop effective solutions, manage resources and budgets, and lead high-performing teams.
Strong analytical and communication skills will help you navigate change and ambiguity, while building productive relationships with stakeholders.
Your contributions will support operational planning and risk management, maintaining high standards of service delivery.
Job Responsibilities
* Lead the end-to-end delivery of Equities technology projects by collaborating with traders and engineers to manage dependencies and ensure timely releases.
* Translate business requirements from trading desks into clear technical specifications for engineering teams.
* Develop and manage project plans, including technical requirements, resource allocation, and timelines to achieve on-time delivery.
* Identify and address project risks, implementing contingency plans to maintain progress.
* Work with cross-functional teams-engineering, product, and business stakeholders-to define program scope, objectives, and deliverables.
* Monitor program performance, analyze results, and implement improvements to enhance efficiency and effectiveness.
* Promote the use of agile methodologies and support a culture of continuous learning and technical advancement.
* Ensure clear communication among team members and stakeholders to align on project goals and expectations.
* Support the development and execution of operational plans and risk management strategies.
* Maintain high standards of quality and professionalism in all aspects of service delivery.
* Provide subject matter expertise in Equities Risk technology and program management.
Required qualifications, capabilities, and skills
* 5+ years of experience in technical program management, leading complex technology projects in large organizations.
* Experience working in fast-paced, high-pressure trading environments, with the ability to make informed decisions under tight deadlines.
* Strong background in Equity Derivatives or related financial products.
* Excellent communication skills, with the ability to explain technical concepts to both technical and non-technical audiences.
* Advanced stakeholder management skills, with experience influencing decision-making across teams and clients.
* Experience managing resources, budgets, and teams in an agile environment.
* Ability to break down complex business or technical objectives into actionable tasks.
* Familiarity with vendor products and experience managing vendor...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-06-04 07:59:58
-
Job Title: Direct Support Professional
Location: Fridley, MN (multiple schedules available across various locations)
Schedule: 7 days on, 7 days off Wed 10pm-8am, Thurs 10pm-8am, Fri 9pm-10am, Sat 9pm-10am, Sun 10pm-8am, Mon 10pm-8am, Tues 10pm-8am
Wage: $11.47 hourly for asleep hours (10pm-6am), $19 hourly for awake hours (6am-10pm), includes company benefits
Job Summary:
As a Direct Support Professional (DSP), you will assist individuals in working toward their personal goals.
DSP staff support individuals with tasks such as meal preparation, community outings, personal hygiene, shopping, cleaning, attending appointments, and taking medication.
Staff should feel comfortable providing personal care, medical supports, and other daily supports to those they assist.
Staff should feel comfortable responding to interfering behaviors.
Essential Job Duties:
* Work on tailored outcomes with each person in the home.
Outcomes may include budgeting, behavioral management, community exploration, meal planning, organizational skills, coping skills, and/or physical fitness.
* Be an active participant with individuals served when working on outcomes and out in the community.
* Assist with personal cares as needed per person served.
* Provide guidance and instructional teaching to persons while building life skills.
* Provide cleaning, cooking and medication administration to the individuals living at the home.
* Provide supervision and transportation in the community on activities and appointments.
Typically, a company vehicle is available, but times may require use of own personal vehicle.
Preferred Experience:
* At least 1 year supporting individuals with autism, intellectual disabilities, and/or mental health diagnosis
* At least 1 year working with individuals with verbal and physical aggressions
* At least 1 year implementing Emergency Use of Manual Restraints (applicable at select programs)
Required Qualifications:
* Staff must be at least 18 years of age to support Adult Programs
* Staff must be 21 years of age or older to support Youth Programs
* Proficient in spoken and written English language
* Have a vehicle to use for work related purposes with current car insurance
* Have an acceptable driving record as determined by Meridian Services policy
* Have a Wi-Fi-enabled device for work related purposes
* Successful clearance of a Department of Human Services (DHS) Background Study
* Comfortable providing personal cares (including but not limited to: bathroom supports, bathing/showering, medication administration)
....Read more...
Type: Permanent Location: Fridley, US-MN
Salary / Rate: 15.235
Posted: 2026-06-04 07:59:56
-
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Consumer & Community Banking, you will support the strategic evolution of our content creation tooling ecosystem, championing operational excellence through continuous improvement and best-in-class standards.
You will build and sustain strong client and partner relationships, provide ongoing support, and drive solution development through collaborative, cross-functional planning.
Your visionary leadership will enable digital transformation, enterprise-wide adoption, and measurable business outcomes through innovative content creation tools and stakeholder engagement.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Serve as an ambassador for content creation tools, aligning initiatives with business objectives and technology requirements.
* Define and communicate a compelling product vision with clear OKRs and KPIs for each delivery phase, ensuring alignment from discovery through post-launch evaluation.
* Modernize content creation capabilities by leveraging automation, AI/ML, advanced analytics, and workflow optimization to accelerate speed-to-market while maintaining auditability and control.
* Lead end-to-end lifecycle management, owning the complete product journey from concept through pilot, rollout, and continuous optimization with phased delivery plans and measurable success metrics.
* Translate requirements into solutions by identifying, documenting, and converting client needs into detailed user stories; collaborate with development teams and Area Product Owners to define technical solutions, prioritize backlogs, and manage dependencies.
* Manage complex platform and workflow transitions, ensuring data integrity and minimal business disruption.
* Drive adoption and investment by building compelling business cases, facilitating adoption through strategic communication, executive stakeholder management, and cross-functional collaboration.
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product management or a relevant domain area
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product life cycle activities inclu...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-06-04 07:59:54
-
You are a proven leader with a passion for delivering high-quality products.
Join our innovative team and help us ensure that our products meet and exceed the needs of our customers.
As a Product Portfolio Operations Director in Personalization & Customer Insights Team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
You will lead the data products and integrations that feed the operating memory for our agentic channel.
Your team curates secure, consented customer context and personalized signals that help the assistant understand intent and maintain continuity-delivered to the Channel/Interface team and to domain agents that take action on customers' behalf.
Lead the data products that power the operating memory for our new Chase agentic channel-curating secure, consented customer context and personalized signals-while partnering with the Channel/Interface team and domain agents.
Also drive ML-powered personalization and next-best-action optimization across channels for marketing and servicing.
Job responsibilities
* Works across products and product lines to help ensure delivery against business objectives
* Executes the strategy for reporting and communications to support our portfolio management operations and change initiatives
* Oversees and coaches a team to best implement the strategy for adapting and executing the full product-line framework and ensures our core cross-product priorities, sequencing, and trade-offs are realized
* Implements portfolio-level tracking of controls, financials, resourcing needs, and key prioritization decisions
* Drives product strategy and vision that deliver measurable customer value.
* Leads Product Operations across direct and matrixed teams, ensuring consistent ways of working.
* Owns product and management reporting, providing clear, actionable insights to leaders.
* Defines, tracks, and improves KPIs and OKRs to measure outcomes and execution health.
* Oversees risk, controls, and governance to ensure compliant, resilient delivery.
* Manages work intake, prioritization, and tracking to maintain transparency and delivery predictability.
* Runs product planning and execution cadence, aligning roadmaps, resourcing, and timelines.
Required qualifications, capabilities, and skills
* 8+ years of experience or equivalent expertise in program management or performance o...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-06-04 07:59:52
-
Organization Description
Our professionals in our Corporate Technology cover a diverse range of areas from finance and risk to human resources and marketing.
Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Job Description
As a Director of Software Engineering at JPMorgan Chase within the Corporate Technology line of business, you will lead teams of engineers to drive impact across the organization.
Utilize your in-depth knowledge of microservices, java full stack development, data, analytics, applications, technical processes, and product management to lead multiple complex projects and initiatives, make key decisions for your team, and a drive innovation and solution delivery.
Job Responsibilities
* Leads implementation teams to achieve functional technology objectives
* Makes strategic decisions that influence teams' resources, budget, tactical operations, and the implementation of processes and procedures
* Carries governance accountability for coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations
* Implement best-in-class cloud-hosted low-latency/high-resiliency services to support the CCB-Risk Third Party Services group
* Influences peer leaders and senior stakeholders across the business, product, and data technology teams
* Champions the firm's culture of diversity, equity, opportunity and respect
Required Qualifications, Capabilities, And Skills
* Formal training or certification on software engineering concepts and 10+ years applied experience.
In addition, 5+ year of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise and more broadly across the organization
* Design & build new applications utilizing leading edge technologies and modernize existing applications
* Hands-on professional experience coding Java applications using Spring Boot
* Hands-on professional experience designing, developing and deploying software components on AWS using common compute and storage services such as EC2, EKS, Lambda, S3, RDS and Aurora
* Must demonstrate strong analytics and troubleshooting skills
* Implement batch & real-time software components consistent with architectural best-practices of reliability, security, operational efficiency, cost-effectiveness and performance
* Ensure quality of deployed code via automated unit, integration & acceptance testing
* Collaborate with multi-national agile development, support and business teams to meet sprint objectives
* Experience hiring, developing, and recognizing talent
* Experience leading a product as a Product Owner or Product Manager
* Experience building data pipelines and platforms in cloud (AWS, GCP, Azure)
Preferred qualifications, capabilities, and skills
...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-06-04 07:59:50
-
Customer Lifecycle Marketing develops strategies for existing consumer credit card customers to build awareness, deepen engagement, and increase satisfaction and loyalty.
You'll help bring Early Months on Book (EMOB) programs to life through multi-channel execution, segmentation, personalization, and performance insights.
As a Senior Associate, Customer Lifecycle Marketing in Customer Lifecycle Marketing, you support the EMOB strategy by executing campaigns that engage cardmembers across credit card products.
You partner with internal teams and external agencies to launch programs with strong controls, seamless execution, and measurable results.
You design and deliver multi-channel marketing programs and help operationalize segmentation and personalization to increase awareness, engagement, and consideration.
Job Responsibilities
* Own end-to-end campaign execution for EMOB, documenting workflows, timelines, requirements, approvals, QA checks, and post-launch learnings to ensure consistency, repeatability, and strong controls.
* Lead day-to-day management of EMOB strategies across credit card products, partnering with cross-functional stakeholders to deliver against shared program goals.
* Design and operationalize segmentation and personalization to improve relevance and engagement across channels and lifecycle moments.
* Manage campaign performance measurements, including KPI tracking, portfolio- and product-level reporting, and post-campaign insights to inform optimization.
* Optimize and expand campaigns by translating learnings into enhancements, tests, and new tactics for priority segments (including low-tenured customers).
* Drive process standardization and efficiency, identifying opportunities to improve speed, quality, and consistency across lifecycle marketing workflows.
* Ensure a seamless end-to-end customer experience across touchpoints and channels.
* Communicate with stakeholders through clear updates, recommendations, and alignment on priorities; contribute to a collaborative team environment.
* Collaborate with internal teams and external partners to execute engagement campaigns across products.
Required qualifications, capabilities, and skills:
* Bachelor's degree required
* 3-5 years of direct marketing experience; credit card marketing experience preferred
* Experience working with multiple internal and external partners
* Strong oral and written communication skills
* Analytical, with ability to leverage data to develop strategies and define/measure success metrics
* Solutions-oriented mindset with a focus on continuous improvement and operational efficiency
* Ability to prioritize and manage multiple initiatives concurrently in a fast-paced, results-driven environment
* Self-starter with strong problem-solving skills
* Adhere to risk/control procedures and maintain a customer-first mind
Applicants must be authorized to work for ...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-06-04 07:59:47
-
Consumer & Community Banking (CCB) Operations Product organization provides critical cross-line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees.
As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions.
Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility.
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in Service Product Group, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.
Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
* Considers and plans for upstream and downstream implications of new product features on the overall product experience
* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
* Writes the requirements, epics, and user stories to support product development
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Proficient knowledge of the product development life cycle
* Experience in product life cycle activities including discovery and requirements definition
* Developing knowledge of data analytics and data literacy
* Strong analytical and problem-solving skills with a keen attention to detail
* Skilled in writing comprehensive test cases, including edge cases, for all the identified use cases
* Skilled in designing detailed flowcharts to illustrate information architecture and process flows.
* Strong presentation and interpersonal skills; communicates ideas clearly in both written and verbal formats.
* Technically proficient in software development methodologies, APIs, and cloud concepts.
* Agile/Scrum certified or 3+ years of Agile/...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-06-04 07:59:47
