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Join our collaborative environment, where you'll contribute to our strategy and make an impact on product success.
Grow your skills, participate in product planning, and define user workflows while working alongside experienced product managers.
Don't miss this opportunity to be part of a dynamic team and promote innovation in customer experiences.
As a Product Associate in Client360 , you play a crucial role in supporting the product development process and contributing to the discovery of innovative solutions that address customer needs.
Working closely with the product management team and cross-functional partners, you contribute your skills and insights to help ensure the success of our product offerings.
As a valued member of the team, you have the opportunity to learn and grow in a dynamic and fast-paced environment, making a tangible impact on our products and customer experiences.
In this role, you will support a cross-functional team to design, construct, and manage a robust data platform that aligns with the program's objectives.
Enhance client engagement and foster business growth by driving initiatives to ensure data quality and compliance.
Integrate data from diverse sources to provide actionable insights.
Collaborate with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value.
Participate in product planning sessions, contribute ideas and insights, and assist in the execution of product initiatives.
Job responsibilities
* Supports the development of our product strategy and roadmap
* Collects and analyzes metrics on product performance to inform decision-making
* Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals
* Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches
* Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value
* Builds a deep understanding for how JPMorgan engages our extensive client base, including go-to-market strategies, relationship management priorities, and business development.
* Plays a leading role in delivering a transformational new solution within JPMorgan that will influence how we engage our customers and drive business globally.
* Collaborates closely with cross-functional teams to help shape the future of our products and ongoing success
* Drives customer-centric product development which translate business needs into tech / data requirements, ,and user stories
* Partners with Product Managers to identify new product opportunities that reflect the needs of JPMorgan's customers and the market through user research and discovery.
* Partners with data scientists to derive busine...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:40
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There's nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.
As a Site Reliability Engineer III at JPMorgan Chase within the Enterprise technology, Employee compute team you will solve complex and broad business problems with simple and straightforward solutions.
Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions.
You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.
Job responsibilities
* Collaborate with cross-functional teams to design, implement, and maintain scalable and reliable systems.
* Develop and maintain monitoring, alerting, and incident response systems to ensure high availability, performance, and quality.
* Implement and manage service level indicators (SLIs), service level objectives (SLOs), and service level agreements (SLAs) to measure and improve system reliability and customer satisfaction.
* Utilize error budgets to manage delivery and prioritize reliability improvements for the applications and platforms we own and support.
* Automate repetitive tasks and processes to improve efficiency and achieve reduction of toil, minimizing manual intervention.
* Participate in on-call rotations to provide 24/7 support for critical systems and services.
* Conduct root cause analysis and blameless post-mortem reviews to prevent future incidents and improve system reliability.
Required qualifications, capabilities, and skills
* Formal training or certification on Site Reliability concepts and 3+ years applied experience
* Proficiency in at least one programming language such as Python, Java/Spring Boot, or .Net.
* Strong knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and virtualization technologies.
* Experience with monitoring and logging tools such as Prometheus, Grafana, Splunk, Dynatrace, and Datadog.
* Proficiency in continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform.
* Experience with container and container orchestration technologies such as ECS, Kubernetes, and Docker.
* Experience implementing and managing error budgets and familiarity with site reliability culture and principles.
* Proficient knowledge of software applications and technical processes within disciplines like Cloud and artificial intelligence.
* Familiarity with troubleshooting common networking technologies and issues.
* Ability to contribute to large and collaborative teams by presenting information logically and effectively.
* Ability to proactively recognize roadblocks, identify new techn...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:39
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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorgan Chase within the Digital & Platform Services division , you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
* Contributes to software engineering communities of practice and events that explore new and emerging technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* Hands-on practical experience in system design, application development, testing, and operational stability
* Proficient in coding in React and Python
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages
* Proficient in database querying languages, including MySQL, DynamoDB, MongoDB
* Experience with API services, particularly RESTful services
* Solid understanding of the Software Development Life Cycle (SDLC)
* Strong grasp of agile methodologies, including continuous integration and continuous deployment (CI/CD)
* Knowledge of application resiliency and security best practices
* Demonstrated knowledge of software applications and technical processes within a technical discipline, such as cloud computing, artificial intelligence, machine learning, or mobile development
* Ability to work collaboratively in a team environment and communicate effectively with technical and non-technical stakeholders
Preferred qualifications, capabilities, and skills
* Experience in developing for cloud environments, including PCF (Pivotal Cloud Foundry) and AWS (Amazon Web Services)
* Familiarity w...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:38
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their fina...
....Read more...
Type: Permanent Location: Jamaica, US-NY
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:38
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JPMorganChase is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, and institutional investors.
Join one of the world's most influential companies and leverage your skills in cybersecurity to have a real impact on the financial industry.
As a Product Security Lead (PSL) in the Cybersecurity & Technology Controls (CTC) team for the database product line, you will work proactively with your technology and business colleagues to identify and quantify security issues within their products and empower them to take decisive risk decisions at speed and scale.
You are a security expert with a strong mix of database technology and communication skills and are passionate about enabling safe and secure innovation to make database products secure.
You will work with some of the best and brightest cybersecurity and technology engineers to solve complex problems which will both challenge you and help you develop your skills in one of the most innovative and respected companies in the world.
Job responsibilities:
* Cultivate security culture.
Products that have the right security culture will strive to prioritize sustainable controls and driving real risk reduction outcomes.
* Embed threat modeling, security architecture, secure code review into product and application teams so they adopt our control products and create products that are secure from the start.
* Know database products across their breadth and depth.
Be fluent in your product's strategy and roadmap as well as its key investment programs.
* Be your product's security thought leader.
Learn from your product and cybersecurity teams and share best practice in both directions.
Be recognized in your product as the clear point of escalation and subject matter expert for IT Risk and Cyber domains.
* Proactively monitor Key Risk Indicators to ensure issues are identified, quantified, communicated, and managed in a timely manner, including recommendations for resolution, and identifying the root cause
* Work collaboratively with product, technology, and business colleagues on an on-going basis for business-as-usual audit and regulatory engagements, risk activities and project initiatives.
Required qualifications, capabilities, and skills:
* Formal training or certification on Cybersecurity Architecture concepts and 5+ years applied experience, certification in database technologies, extensive experience in designing and managing databases.
* Experience in a successful security and risk organization with strong security and technical skills, and operating in a regulated organization with a 3LoD (Line of defense) model.
* Able to communicate effectively and authoritatively with technical and non-technical stakeholders, and delivery excellence mixed with strategic vision.
* Ability to clearly explain complex technical concepts in simple terms with strong written and ve...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:37
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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As an Automation Software Engineer III at JPMorgan Chase within Consumer and Community Banking, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities:
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Designs and maintains scalable test automation frameworks using Expresso (Android) and XCUITest (IOS)
* Integrates frameworks with CI/CD pipelines.
(e.g., Jenkins, GitHub Actions for continuous testing.)
* Writes, integrates, manages, and executes Gherkin scenarios using tools such as Cucumber BDD, Maven, Appium, Eclipse, IntelliJ, XCODE, and Android Studio, specifically for the Chase Mobile application
* Collaborates with product and design team to ensure mobile apps meet ADA accessibility standards and works closely with developers to triage and resolve issues quickly
* Identifies, documents, and tracks bugs using tools like JIRA, providing clear and reproducible steps
* Codes, test, and implements high quality Java/Selenium programs for automation of highly complex enterprise application system, running complex workflow engine and rich GUI, working as part of a global Agile team
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
* Contributes to software engineering communities of practice and events that explore new and emerging technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills:
* Formal training or certification on software engineering concepts with 3+ years applied experience
* Proficient in coding in programming languages and tools to write test scripts, such as: Java, JavaScript, Kotlin, React, Cucumber, Cypress
* Experience writing automation scripts using espresso and XCUI.
* Attention to detail and ability to meticulously document test results and defects in tracking tools, such as Jira
* Ability to collaborate effectively with cross-functional teams, including developers and product managers
* Hands-on experience in Analytics testing using Data watch and experience with Accessibility Testing (ADA WCAG 2.1 Checkpoints)
* Experience with Con...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:36
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Embark on a rewarding career journey with JPMorgan Chase as a Loan Origination Manager.
This role offers a unique opportunity to leverage your expertise in loan management while contributing to a team that values growth and innovation.
Join us to enhance your skills and make a significant impact in the financial industry.
Job Summary: As a Loan Origination Manager within the Documentation and Closing group, you will be part of a team that supports the Community Development Banking line of business, focusing on construction, term loans and more.
You will have the opportunity to work on various department projects, enhancing your skills and contributing to the team's success.
Your expertise in commercial loan documentation and risk management will be key to your success in this position.
Job Responsibilities:
* Manage a pipeline of real estate secured construction, term loans and investment products.
* Communicate effectively with customers, bankers, and attorneys.
* Review and enter data accurately.
* Collaborate with internal and external clients, legal counsel, and third parties.
* Ensure compliance with loan documentation and entity structures.
* Maintain a loan closing database.
* Work on multi-platform technology systems.
* Participate in department projects as needed.
* Foster a collaborative team environment.
* Adapt to a changing business environment.
Required Qualifications, Capabilities, and Skills
* Proficiency in commercial loan documentation and entity structures.
* Experience with Bonds and Letters of Credit.
* Strong written and verbal communication skills.
* Ability to manage multiple initiatives simultaneously.
* Experience in diplomacy with customers, bankers, and attorneys.
* Ability to prepare and complete commercial loan booking requests.
* Proficiency in Business Applications and Microsoft Office.
* Ability to present complex topics clearly and concisely.
* Ability to work effectively across departments.
Preferred Qualifications, Capabilities, and Skills:
* Experience in a similar role within a financial institution.
* Knowledge of real estate banking processes.
* Strong analytical and risk detection skills.
* Ability to work collaboratively in a team environment.
* Experience with loan closing databases.
Additional Information: This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this position is contingent on JPMorgan Chase's review of criminal conviction history, including pretrial diversions or program entries.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investm...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:35
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Shape the future of user experience with strategic design initiatives that blend business needs and user insights.
As an Experience Design Vice President in Chase Digital Assistant team, you will play a pivotal role in shaping the user experience across our products and services.
Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs.
As a subject matter expert, collaborate with cross-functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility.
Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience.
As a Conversation Design Lead on the Chase Digital Assistant (CDA) Conversation Design team, you will play a critical role in promoting AI innovation and shaping the future of customer interaction through conversational AI.
This role is central to the design of our in-app virtual assistant, which will serve as a key touchpoint for customers navigating their financial lives.
This position is ideal for a design leader who combines deep expertise in conversation design with a strong understanding of language models (NLU and LLM) who can effectively mentor other designers, manage cross-functional stakeholders, and advocate for user-centered design through compelling storytelling.
Job responsibilities
* Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas
* Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain.
* Role-model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion
* Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions
* Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels
* Help drive the strategic vision for conversational AI at Chase, ensuring that our solutions not only enhance customer experience but also position Chase as a leader in the competitive landscape of conversational technology in finance.
* Lead and execute the design of conversational flows for AI-driven tools, including chatbots and IVRs, while advancing NLU and LLM experiences across products.
Drive strategic alignment with AI/ML initiatives and company goals.
* Articulate design rationale and decisions with clarity and impact through engaging story...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:34
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JPMorganChase is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, and institutional investors.
Join one of the world's most influential companies and leverage your skills in cybersecurity to have a real impact on the financial industry.
As a Product Security Lead (PSL) in the Cybersecurity & Technology Controls (CTC) team for the database product line, you will work proactively with your technology and business colleagues to identify and quantify security issues within their products and empower them to take decisive risk decisions at speed and scale.
You are a security expert with a strong mix of database technology and communication skills and are passionate about enabling safe and secure innovation to make database products secure.
You will work with some of the best and brightest cybersecurity and technology engineers to solve complex problems which will both challenge you and help you develop your skills in one of the most innovative and respected companies in the world.
Job responsibilities:
* Cultivate security culture.
Products that have the right security culture will strive to prioritize sustainable controls and driving real risk reduction outcomes.
* Embed threat modeling, security architecture, secure code review into product and application teams so they adopt our control products and create products that are secure from the start.
* Know database products across their breadth and depth.
Be fluent in your product's strategy and roadmap as well as its key investment programs.
* Be your product's security thought leader.
Learn from your product and cybersecurity teams and share best practice in both directions.
Be recognized in your product as the clear point of escalation and subject matter expert for IT Risk and Cyber domains.
* Proactively monitor Key Risk Indicators to ensure issues are identified, quantified, communicated, and managed in a timely manner, including recommendations for resolution, and identifying the root cause
* Work collaboratively with product, technology, and business colleagues on an on-going basis for business-as-usual audit and regulatory engagements, risk activities and project initiatives.
Required qualifications, capabilities, and skills:
* Formal training or certification on Cybersecurity Architecture concepts and 5+ years applied experience, certification in database technologies, extensive experience in designing and managing databases.
* Experience in a successful security and risk organization with strong security and technical skills, and operating in a regulated organization with a 3LoD (Line of defense) model.
* Able to communicate effectively and authoritatively with technical and non-technical stakeholders, and delivery excellence mixed with strategic vision.
* Ability to clearly explain complex technical concepts in simple terms with strong written and ve...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:34
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:33
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their fina...
....Read more...
Type: Permanent Location: Prescott, US-AZ
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:32
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Become an integral part of Operations Technology team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement.
Be part of a team that is results-oriented, with a focus on attention to detail and quality.
As an Executive Assistant in the Operations Technology team, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output.
Your daily routine also includes interaction with various executive level internal clients across the lines of businesses.
You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.
Job responsibilities
* Maintain complex and detailed calendars
* Screen incoming calls and determine the level of priority, while using caution in dispensing information
* Manage the coordination and logistics of both internal and external meetings
* Arrange and coordinate complicated domestic and international travel
* Organize all aspects of internal and external events, including catering and transportation
* Process invoices and T&E expense claims for team members, ensuring all policies are followed and items are processed within provided guidelines
* Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access
* Produce high quality emails and messages to individuals at all levels of the organization
* Maintain department documents, including current organizational charts and Executive Bio's
* Handle regular activities without prompting, and advise in advance with issues or delays
* Assist in editing spreadsheets and presentations, including printing and binding, for client meetings
Required qualifications, capabilities, and skills
* At least five years of administrative experience
* Advanced ability to organize
* Discretion and good judgment in confidential situations, and proven experience interacting with senior management
* Strong interpersonal, written, and oral communication skills
* Strong proficiency in Microsoft Office
* Excellent telephone etiquette and ability to manage competing priorities i.e.
calendar management
Preferred qualifications, capabilities, and skills
* Experience supporting at the Managing Director level (or equivalent) or above
* College degree is a plus
Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonp...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:31
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Join J.P.
Morgan Asset Management, the world's third-largest alternatives manager with a 40-year history of delivering innovative solutions.
Our specialized teams manage alternative investment engines, supported by our global reach, vast resources, and robust governance.
We design strategies to achieve specific client outcomes and deliver uncorrelated returns to traditional asset classes.
We offer strategies across the alternative investment spectrum, tailored to team member client needs.
Role Summary
As an Asset Management - Infrastructure Investment - Associate within the Infrastructure Investments Group at J.P.
Morgan Asset Management, you will work closely with senior team members to develop and execute business plans for portfolio companies pre- and post-acquisition.
You will have the opportunity to liaise directly with portfolio company management on all aspects of business development, participate actively in the budgeting and strategic planning processes, and attend board and committee meetings.
We value collaboration, integrity, and a commitment to excellence, and we look forward to welcoming you to our team.
The Infrastructure Investments Group ("IIG" or the "Group") is a dedicated team and business unit within JPMAM Global Alternatives focused on advising a perpetual-life strategy that offers investors a moderate-risk, long-term approach to private infrastructure equity investing that is diversified both in terms of geography and subsector.
The strategy advised by IIG is one of the largest of its kind with c.US$41 billion in committed capital under management, representing approximately 10 times growth in assets under management over the past 10 years.
The current portfolio includes 18 companies that in turn own c.997 underlying assets globally.
The IIG team is comprised of 40 dedicated Investment Principals and 30 specialist team members including fundraising, investor relations, execution, tax, research and finance, based in London and New York.
The strategy focuses on active management through control positions (majority equity ownership) in private companies as the long-term owner of companies that provide essential services (water, heat and electricity such as renewable energy); water, natural gas and electric utilities; and trains and airports, which are all vital to the economic health and productivity of the communities in which they operate.
Geographically, the strategy is focused primarily in the U.S., Canada, Western Europe, Australia, and secondarily in other OECD countries.
Job Responsibilities:
The Investment Principal Associate will work closely with senior IIG team members to effect long-term strategies for the Group, which includes:
* Developing and executing business plans for portfolio companies pre- and post-acquisition
* Liaising directly with portfolio company management on all aspects of business development, including M&A and financings
* Participating actively in the budgeting and strateg...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:30
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
* Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
* Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the hear...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:29
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Elevate your career by steering multi-faceted Resiliency-related programs, integrating innovative solutions for a dynamic impact across global operations.
As a Principal Technical Program Manager within the Corporate Technology team, you will be at the forefront of shaping our comprehensive resiliency strategy.
Your role will involve leading the implementation of a robust resiliency framework that covers both business and technology domains.
You will be instrumental in promoting the continuous improvement of our Operating Framework, ensuring it aligns with industry best practices and regulatory obligations.
Your responsibilities will also include identifying, managing, and exercising our Important Business Services and Critical Points of Failure.
Leveraging your advanced analytical reasoning and adaptability skills, you will break down complex business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and promoting change.
Your technical fluency will be crucial in managing resources, budgets, and cross-functional teams to deliver innovative solutions that align with our strategic goals.
Your exceptional communication and influencing abilities will be key in fostering productive relationships with stakeholders, ensuring alignment and effective risk management.
In this pivotal role, you will also contribute to the development of new policies and processes, shaping the future of our technology landscape..
Job responsibilities
* Develop Strategic Plans:Design and implement a comprehensive resiliency strategy that integrates business and technology risk management to mitigate risks associated with disruptive events.
* Implement Framework :Lead the development and deployment of the Operating Framework, tooling, and guidance to support effective planning, testing, and exercising of critical services.
* Manage Risk:Conduct regular risk and impact assessments of business and technology systems to identify vulnerabilities and recommend controls to strengthen resilience.
* Collaborate with Stakeholders:Work closely with stakeholders, including Application Owners, Delivery Managers, Tech and Business Control Managers, and regulators, to ensure alignment and integration of resiliency practices across the firm.
* Monitor and Report:Achieve risk and performance measures to continuously validate and assess the effectiveness of resiliency controls, incorporating them into reporting and escalation processes.
* Ensure Regulatory Compliance:Ensure compliance with relevant regulations and industry standards, supporting regulatory engagements and audits.
* Respond to Incidents:Participate in incident response, planning and root cause analysis to ensure quick recovery from disruptions.
Oversee regulatory major incident reporting
Required qualifications, capabilities, and skills
* 10+ years of extensive experience in a regulated industry, focusing on risk management, resiliency...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:28
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As a Sales Enablement Risk and Control Manager you will be responsible for risk and control management for products supporting the Global Bank in Client Relationship Management (CRM), deal management, and other processes supporting enablement within the sales space.
You will guide and support Product Managers, Designers and Technologies with their decision-making on any operational risks associated with our programs of work, and have a passion for enabling teams to deliver better customer outcomes by maintaining a strong and consistent controls environment.
You will be responsible for effective risk & controls management; supporting the business through identification of control weaknesses and recommendations for improved effectiveness; articulating business impact and associated risk; educating the business on proactive measures to remediate and improve their risk posture.
You will be navigating change and contribute to delivering responsible growth and a truly customer centric experience.
Job Responsibilities:
* Build and cultivate a culture focused on partnership, collaboration and transparency with the product teams, and other functions while serving as a subject matter expert and point of escalation for meeting control obligations
* Ensure risk impacting the business is identified, quantified, communicated and managed, including recommendations for resolution and identifying the root cause and key themes
* Partner to identify optimal outcomes, developing creative solutions to manage risk and improve the customer experience while ensuring that controls are properly designed, sustainable and operating effectively
* Partner with Third Party Oversight teams to ensure effective risk management of vendors engaged by business teams
* Implement the control framework for data risk management and ensure that data controls become a natural part of the product development lifecycle
* Help to advise and educate partners on identifying risks and designing effective controls, to deliver innovative digital experiences within risk appetite
* You will be part of the Control Management function, which includes responsibility for risk and control management in the 1st line of defense
Required Qualifications, Capabilities and Skills
* Exceptional problem solving and analytical skills, solid critical thinking and analysis in technical scenarios, attention to detail and able to synthesize large amounts of data and formulate creative and innovative solutions to complex problems
* Able to think about a problem from first principles, taking innovative approaches to address user needs and to work effectively in highly agile environments, delivering value whilst dealing with high degrees of uncertainty and continuous change
* 5+ years of demonstrable experience supporting the development of digital products and giving consideration to any risk and control requirements
* Experience working in financial services...
....Read more...
Type: Permanent Location: Palo Alto, US-CA
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:27
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Are you passionate about leveraging Descriptive, Predictive, and Prescriptive analytics to drive impactful marketing strategies? If so, this role is perfect for you!
As a Senior Data Scientist, you will collaborate with the Chase Auto Marketing team to assess marketing effectiveness, optimize audience targeting, and provide strategic insights that shape the future of our marketing initiatives.
You will work closely with Marketing Strategy Managers, Brand Managers, Dealer Relationship Managers, and various consumer lines of business, finance, compliance, and controls.
Key Responsibilities:
* Partner with Chase Auto Marketing and Lines of Business (LOBs) to deliver data-driven insights that support strategic growth and direction.
* Develop and refine measurement frameworks and KPIs to enhance marketing effectiveness.
* Conduct proactive, self-driven analysis of large and complex datasets to formulate hypotheses, extract insights, and communicate findings through compelling data visualizations to diverse stakeholders.
* Prioritize and focus the analytics agenda to align with overall business strategy and maximize value.
* Collaborate with the broader Chase Marketing Analytics teams to improve the quality, value, and standardization of deliverables.
* Work alongside Marketing and Core Analytics partners to boost the overall performance of the Marketing team.
Required Qualifications, capabilities and skills:
* Masters in a related field, or 3-5 years of relevant industry experience in data science roles, with a focus on marketing analytics.
* Proficiency in Tableau, Alteryx, SQL, and Python.
* Expertise in data wrangling, including integrating multiple data sources into cohesive data assets and aggregating large datasets for specific purposes.
* Proven ability to define business KPIs and establish effective measurement frameworks.
* Strong analytical mindset with a passion for exploring results and uncovering deeper insights.
* Excellent communication skills, capable of engaging with executives, business partners, and technical teams in analytics and data management.
* Exceptional data storytelling abilities to convey analytical insights to stakeholders.
* Eagerness to thrive in a fast-paced, start-up-like environment and culture
Preferred Qualification, capabilities and skills :
* Previous experience in analytics supporting a marketing function
* Familiarity with AWS Cloud Services
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:26
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As a Technology Support Specialist at JPMorgan Chase within the Healthcare Payments, you are a key part of a team that leverages best practices to support day-to-day technology activities.
Your role involves assisting and troubleshooting hardware, software, and technology issues within the firm.
You are committed to executing with efficiency and are focused on continuous improvement in service delivery, all while upholding a high level of customer satisfaction.
InstaMed is a leading healthcare technology company specializing in healthcare payments.
Our solutions are delivered through a proprietary cloud-based platform connecting healthcare providers and payers.
We seek motivated candidates to join our dynamic and growing team.
Job Responsibilities
* Monitor payment and healthcare transactions to ensure accuracy and compliance with established standards.
* Serve as an escalation point for Customer Service issues, providing timely and effective resolution.
* Adhere to Operations Level Agreements (OLA) and Service Level Agreements (SLA) to maintain service quality and performance.
* Utilize AWS solutions, including S3, SQS, Kinesis, DynamoDB, and EC2's, to support and enhance system functionality.
* Ability to document issues, procedures, and root cause analysis to support continuous improvement and knowledge sharing.
* Participate in mandatory rotating on-call availability to ensure continuous support and service delivery.
Required Qualifications, Capabilities, and Skills
* Up to 6 months of experience in problem-solving and delivering support to help resolve issues in real-time, including hardware, software, and network support.
* Utilize established problem-solving techniques and diagnostic tools to systematically identify, analyze, and resolve technical issues, ensuring minimal downtime and optimal system functionality.
* Proficient in SQL Server, with the ability to conduct data analysis and reporting.
* Demonstrated ability to perform effectively under pressure, maintaining composure and delivering results in high-stress environment.
Preferred Qualifications, Capabilities, and Skills
* Familiarity with troubleshooting techniques for hardware, software, and technology systems.
* Experience with Electronic Data Interchange (EDI) processes and systems.
* Knowledge of healthcare billing and management applications is a plus.
* Proven experience in effectively communicating with customers through phone and email to resolve issues and provide exceptional support.
* Bachelor's degree in Computer Science or equivalent experience, demonstrating a strong foundation in technical and analytical skills.
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries...
....Read more...
Type: Permanent Location: Newport Beach, US-CA
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:25
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
* Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
* Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the hear...
....Read more...
Type: Permanent Location: Weatherford, US-TX
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:24
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As a Data Analytics & Technology (DAT) Risk and Control Manager, you will guide and support Product Managers, Designers and Technologies with their decision-making on any operational risks associated with our programs of work, and have a passion for enabling teams to deliver better customer outcomes by maintaining a strong and consistent controls environment.
You will be responsible for effective risk & controls management; supporting the business through identification of control weaknesses and recommendations for improved effectiveness; articulating business impact and associated risk; educating the business on proactive measures to remediate and improve their risk posture.
You will be navigating change and contribute to delivering responsible growth and a truly customer centric experience.
Job Responsibilities:
* Build and cultivate a culture focused on partnership, collaboration and transparency with the product teams, and other functions while serving as a subject matter expert and point of escalation for meeting control obligations.
* Lead effective risk and controls management for data products, including AI/ML initiatives, with a focus on data integrity, privacy, and security.
* Identify and assess data-related risks, including data quality, data governance, and data protection, and develop strategies to mitigate these risks.
* Support the business by identifying control weaknesses and providing recommendations for improved effectiveness, particularly in data handling and processing.
* Articulate business impact and associated risks to stakeholders, emphasizing the importance of data compliance and regulatory requirements.
* Educate the business on proactive measures to remediate and improve their risk posture, with a focus on data ethics and responsible AI usage.
* Navigate change and contribute to delivering responsible growth and a customer-centric experience, ensuring data-driven decisions are aligned with risk management principles.
* Partner strategically with teams across the Product & Experience (PX) organization to design appropriate controls that mitigate data-related risks.
* Balance sound controls with efficiency through smart processes and automation, leveraging data analytics to enhance control effectiveness.
* Monitor and report on data risk metrics and control effectiveness, ensuring timely identification and resolution of data-related issues.
* You will be part of the Control Management function, which includes responsibility for risk and control management in the 1st line of defense
Required Qualifications, Capabilities, and Skills:
* Proven experience in risk and control management, with a strong focus on data products and AI/ML.
* 5+ years of demonstrable experience supporting the development of data products and holds in-depth understanding of data-related risks, including data quality, governance, privacy, and security.
* Strong knowledge of r...
....Read more...
Type: Permanent Location: Palo Alto, US-CA
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:23
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The Secondary Marketing Trading Group is responsible for hedging activity with the intent of reducing the risk inherent in the Mortgage Banking business while attempting to maintain Chase's pricing profile in the top half of the national and regional competition.
Our team's objective is to maximize the mortgage origination volume while protecting the fair market value of the loans originated for sale.
This role is for the Capital Markets Group of Chase Mortgage Banking.
This position directly supports the Secondary Marketing Trading Activities with visibility and interaction with Senior Executives within the Mortgage Bank.
As a HL Portfolio Manager, you will maintain and update pricing and market inputs for a proprietary Best Execution and Pricing model, while collaborating with traders and essential teams to optimize pooling mortgage-backed securities.
Build, maintain, and analyze reporting on relative value and position re-slotting.
Control period over period model performance and evaluate the differences and impacts.
Job responsibilities:
* Attribution of Secondary Marketing P&L.
* Support of Secondary Marketing risk reporting and attribution.
* Perform financial analysis of trade desk model and positions.
* Analyze the Trader's daily positions and interface with them to fully optimize the position.
* Maintain and operate proprietary model to maximize portfolio value.
* Establish and enact strategies to optimize pooling MBS in the most value maximizing manner that meets relationship goals.
* Monitor position to prioritize and execute optimization of at-risk loans.
* Build and analyze reporting with a focus on trends historically and to forecast into the future.
Streamline data processing and result analyzing, visualization processes.
* Conduct testing on system and model updates to ensure the stability and consistency.
* Collaborate with IT to develop, test, and promote system/pooling enhancements/break fix issues.
Required qualifications and skills:
* Financial Analysis/Accounting skills.
* Interest in Markets, Valuation, and interest rates and their impact on fixed income assets, specifically mortgages.
* Bachelor's degree.
Preferred qualifications and skills:
* Leadership capabilities, self-starter, and task oriented.
* Excellent written and verbal communication skills.
* Root cause analysis capabilities.
* Ability to prioritize competing deliverables under tight deadlines.
* Comfortable with programming logic working with large data sets.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs....
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:22
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:22
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Fully supporting our customers' success requires a commitment to support the community's success.
The Community Manager role within the Community and Business Development organization will report to the Divisional Community & Business Development Manager in one of our five Consumer Banking Divisions.
This role will play a crucial role in supporting our commitment to our customers' success and the success of the community.
The broader team's focus is to grow One Chase business opportunities within underserved communities and across diverse segments.
The team will also create integrated, actionable financial health roadmaps to help our communities thrive.
As a Vice President - Community Manager in Consumer Bank, you will work in the field, develop a community outreach and engagement program, and collaborate with various teams within Chase to ensure your local community benefits from the full suite of resources we have to offer.
You will be responsible for growing One Chase business opportunities within underserved communities and diverse segments, creating integrated and actionable financial health roadmaps, and building relationships to ensure financial education and product solutions are accessible to all within your assigned community.
Job responsibilities
* Develop a community outreach and engagement program that builds community relationships with proven ability to make business development sales calls (70% external, 30% internal)
* Leverage national community playbook (i.e., activation plan) to engage the community in a meaningful way, and complimenting the curriculum with local programing and events to host in branches
* Build and manage the community engagement calendar, facilitate (and/or co-facilitate) regular financial health workshops, Chase Chats and community events in the branch
* Own execution of the events end to end from event outreach, in-branch awareness, customer and community enrollment
* Report results based on event surveys to inform national community teams on opportunities for improvement
* Partner with Branch Managers, Bankers and OneChase Partners on customer engagement, referrals from events and adoption of financial product solutions, and with Global Philanthropy to ensure a collaborative approach to events
* Act as a Culture Carrier and steward of inclusion in the branches by supporting employee development and BRG partnership
Required qualifications, capabilities, and skills
* Proven leadership experience with ability to influence across the firm and in the community, plus heavily organized and with both strong event coordination and project management skills
* Ability to build strong relationships with clients, peers, partners and contacts
* Executive presence with strong presentation skills in small and large / public group settings
* Self-starter with a proactive approach, strong time management and prioritization skills and a passionate, authentic, and ...
....Read more...
Type: Permanent Location: Sioux Falls, US-SD
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:21
-
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
* Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
* Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the hear...
....Read more...
Type: Permanent Location: Bentonville, US-AR
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:20
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Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management.
As a Tech Risk & Controls Lead in Cybersecurity and Technology Controls, you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards.
You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards.
By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business.
Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.
As member of the Public Sector - FedRAMP team in our Corporate Investment Bank, you will assist the response to and new Public Sector RFP's as well as assist in the crafting the required compliance criteria for any new services offered to the public sector.
You will be part of a multi-discipline function collocated with our Sales, Product, Operations, and Technology teams, evaluating and assisting to design operational solutions in support of Request for Proposal (RFP) and manage their integration into the direct delivery of products.
Collaboration with senior management, external clients, third-party partners, and internal partners in Technology, Sales, Product is core to the role.
Job responsibilities
* Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations
* Develop and maintain robust relationships, becoming a trusted partner with various stakeholders, including Product Owners, Business Control Managers, and Regulators to facilitate cross-functional collaboration and progress toward shared goals.
* Execute reporting and governance of controls, policies, issue management, and measurements, offering senior management insights into control effectiveness and inform governance work
* Identify to analyze, articulate, communicate, and track security compliance requirements as outlined by various global public sector clients
* Work collaboratively with technology, product, and sales teams to evaluate Public Sector RFPs and RFIs, new product initiatives, and expanded product offerings
* Independently gather, organize, and synthesize information from diverse payments stakeholders those from sales, engineering, solutions architecture, and other organizations
* Contribute to proposal solutioning and strategy development sessions, asking clarifying questions to proactively guide content development in alignment with complia...
....Read more...
Type: Permanent Location: McLean, US-VA
Salary / Rate: Not Specified
Posted: 2025-04-30 08:52:19
