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At J.P.
Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion.
Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs.
As a Private Client Advisor in Chase Wealth Management, you will offer comprehensive financial planning and advice to individuals and families.
Your expertise will support a wide range of clients, from those just starting to save to those with significant wealth.
You provide an exceptional investor experience by offering advised solutions and Chase partner referrals that deepen client relationships.
Job responsibilities
* Champion and support your teammates' success and the goals of the bank, while fostering a culture of diversity
* Build a book of business and deliver personalized investment solutions to your clients by relying on leadership and relationship-building skills.
This will be done with a consistent focus on relationship management, not portfolio management
* Demonstrate a deep understanding of financial markets and sound business judgement
* Exhibit unwavering integrity that points toward doing right by clients at every opportunity
* Demonstrate a passion for educating clients on the technology and channels available to them to better monitor, maintain, and handle their investments
* Provide a holistic view of clients' needs and financial coaching beyond investments
* Embrace digital innovations to help clients become more digitally confident and bank when, where, and how they want
Required qualifications, capabilities, and skills
* At least 2 years in a Financial Advisor role or equivalent financial services experience
* Demonstrated success in client acquisition, cultivating and maintaining client relationships, and integrating with key partners
* Demonstrated ability and commitment to goals-based planning and advice
* A valid and active Series 7
* A valid and active Series 66 (63/65) license is required or must be obtained within 60 days of starting in the role as a condition of employment
* A valid and active Life, Health and Long Term Care Insurance license is required or must be obtained within 60 days of starting in the role as a condition of employment
Preferred qualifications, capabilities, and skills
* Certified Financial Planning (CFP®) certification is preferred
* Bachelor's degree preferred
INVESTMENT AND INSURANCE PRODUCTS ARE:
• NOT FDIC INSURED • NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY • NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A.
OR ANY OF ITS AFFILIATES • SUBJECT TO INVESTMENT RISKS, INCLUD...
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Type: Permanent Location: New Hyde Park, US-NY
Salary / Rate: Not Specified
Posted: 2024-05-15 10:45:42
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer - Database Solutions Engineer at JPMorgan Chase within the Consumer and Community Banking - Central Engineering Services team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, equity, inclusion, and respect
* Contribute as a database administration and development expert, working with application development teams to develop, execute, and support database modernization/optimization activities
* Partner with PaaS, DBaaS, and Cloud Delivery teams to resolve issues and influence implementation of self service capabilities to support the AD teams.
* Serve as an escalation point, and support AD teams in troubleshooting and resolving production database issues and facilitate effective communications across teams
* Provide direct mentorship to software engineers and AD teams, and lead or participate in learning activities to enhance the AD team database capabilities.
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years of applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability, as a database administrator/engineer
* Advanced in one or more programming language(s) and databases (e.g., PostgreSQL, CockroachDB, and Cassandra)
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated proficiency...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-05-15 10:45:40
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Lead Associate - Operations in Branch Banking, you support the Branch Manager and Associates to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
You will make customers feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Processes and assist customers with transactions
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
* Availability to work Branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Demonstrated ability to make connections, engage, and educate customers and refer to colleagues as appropriate
* Strong desire and ability to influence, educate, and connect team, partners, and customers to technology
* Demonstrated leadership abilities and proficiency in operations and transaction accuracy while working well in a team environment
* Some College level or military equivalent or 2+ years of branch banking experience
Training requirement
* Successful completion of the Lead Associate Operations training program is a pre-requisite to be considered active in Lead Associate Operations role
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission...
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Type: Permanent Location: Portland, US-ME
Salary / Rate: Not Specified
Posted: 2024-05-15 10:45:39
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: Palm Harbor, US-FL
Salary / Rate: Not Specified
Posted: 2024-05-15 10:45:38
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You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Commodities, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product management or a relevant domain area
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
* Experience working in an Agile environment
* Advanced knowledge of the software development life cycle
* Experience and working knowledge of the Commodities and Energy fields within technology
Preferred qualifications, capabilities, and skills
* Demonstrated prior experience working in a highly matrixed, complex organization
* A technical background
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individu...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2024-05-15 10:45:36
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You have an obsession for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is conti...
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Type: Permanent Location: Winnetka, US-IL
Salary / Rate: Not Specified
Posted: 2024-05-15 10:45:35
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As a Data Management Lead for Co-pilot in the Employee Experience team, you will specialize in all things data: data governance, managing data quality, protection, and compliance across all our initiatives within Co-pilot.
You will serve as the liaison between technology teams, data governance specialists, and other key stakeholders ensuring data integrity and proper documentation is adhered to as we scale Traditional and Generative AI technologies across the employee experience.
Another part of your scope will be to support our analytics and metrics efforts for Co-pilot.
You will naturally be detail oriented and comfortable speaking and engaging with senior leaders.
Job Responsibilities:
* Develop data management frameworks, which may be inclusive of data storage, data protection standard and retention strategies, for Generative AI scalability while also guiding cross-functional teams in maintaining data quality and protection standards throughout AI development.
* Act as the main authorization contact for Generative AI data usage which will include leading Data Use Council processes and interfacing with key stakeholders.
* Maintain data quality through management tools and processes throughout the product life cycle.
* Provide extra support for our analytical partners, supporting processes when needed around product measurement.
* Work in tandem with the Responsible AI Lead, Legal, Risk and Compliance partners, in order to integrate with data management frameworks.
* Deep dive with other groups across the firm which are also working with AI technologies, contributing to the company heuristics around data strategy.
* Represent Co-pilot around all things data to senior management and key stakeholders.
Required qualifications, capabilities and skills
* 7+ years of experience in Data Management
* 5+ years of Analytics experience; metrics and digital experience measurement.
* Leadership abilities to guide and represent data governance initiatives.
* Strategic planning aligned with business and compliance standards.
* Experience representing complex data governance issues to senior leaders.
Preferred qualifications, capabilities and skills
* Experience in traditional or Generative AI experience is a plus
* Proficiency with AI model complexities related to data governance.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in ...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-05-15 10:45:34
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Assume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability.
As a Lead Site Reliability Engineer at JPMorgan Chase within the Consumer & Community Banking Team - Infrastructure & Production Management Team, you hold a leadership role in your team, demonstrate strong knowledge across multiple technical domains, and advise others on the technical and business issues facing them.
Take lead and conduct resiliency design reviews, break up complex problems into digestible work for other engineers, act as a technical lead for medium to large-sized products, and provide advice and mentoring to other engineers.
Job responsibilities
* Demonstrates and champions site reliability culture and practices and exerts technical influence throughout your team
* Leads initiatives to improve the reliability and stability of your team's applications and platforms using data-driven analytics to improve service levels
* Collaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers
* Demonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertise
* Acts as the main point of contact during major incidents for your application and demonstrates the skills to identify and solve issues quickly to avoid financial losses
* Documents and shares knowledge within your organization via internal forums and communities of practice
* Exhibits deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices with the ability to implement these practices within an application or platform
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years of applied experience
* Fluency in at least one programming language such as (e.g., Python, Java Spring Boot, .Net, etc.)
* Deep knowledge of software applications and technical processes with emerging depth in one or more technical disciplines
* Proficiency and experience in observability such as white and black box monitoring, SLO alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc.
* Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform, etc.)
* Experience with container and container orchestration (e.g., ECS, Kubernetes, Docker, etc.)
* Experience with troubleshooting common networking technologies and issues
Preferred qualifications, capabilities, and skills
* Drive to self-educate and evaluate new technology
* Ability to identify and solve probl...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-05-15 10:45:33
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You will have the opportunity to help drive key business decisions and act as the subject matter expert on finance-related contractual obligations.
As a Vice President in Financial Analysis, you will act as the Chief Financial Officer (CFO) and trusted advisor to the Co-brand Partner General Manager (GM) team.
In addition, you will be looked to as a leader within the Partner CFO group; taking end to end ownership of existing processes and special projects, along with mentoring or potentially managing more junior associates.
Job Responsibilities:
* Develop a deep understanding of the components and drivers of the Partner Card Profit and Loss to help drive insights and analytics on the financial performance of the card portfolios
* Act as trusted advisor to GM teams on product development, special offers, and investment analytics
* Work with Partner GMs and their teams, as well as with the Partner CFO, on the creation/communication of planning and forecasting activities including new accounts, key revenue drivers, and non-interest expenses
* Regularly meet with GM teams / Partners to review actual financial performance and discuss Risks/Opportunities to budgets/forecasts.
* Create presentation materials on financial results to Partner GM teams, the President of Partner, as well as senior leaders within the finance organization
* Work with Partner CFO to consolidate monthly reporting / ad hoc requests to various internal groups (e.g., P&A)
Required Qualifications, Capabilities, and Skills:
* Bachelor's degree in Finance, Accounting, Economics (or related discipline)
* 5+ years of analytical or financial experience
* Strong quantitative, critical thinking and analytic skills excellent quantitative and analytical problem solving skills, confidence with finance and accounting concepts, has the ability to comprehend and clearly communicate complex concepts in a fast- paced, dynamic environment
* Exceptional communication skills, both oral and written, with desire of using both in collaboration with internal and external stakeholders; ability to present, lead, support and influence senior management and business development in deal process
* Strong judgment, professional maturity, personal integrity, strong work ethic, proactive and results-oriented, fact based, has the courage to ask the tough questions and challenge the status quo
* Superior organizational and process skills, attention to detail
* Ability to prioritize and handle multiple projects at the same time
* Ability to work dynamically within a large, matrixed organization.
* Comfort in working with ambiguous objectives / goals
* Advanced skills in Microsoft Excel and PowerPoint
Preferred Qualifications, Capabilities, and Skills:
* Advanced degree or professional certification
* Hyperion Essbase and SAP experience
* Credit Card / Consumer Finance background preferred
Chase is a leading financi...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-05-15 10:45:31
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We have an exciting and rewarding opportunity for you to take your testing software engineering career to the next level.
As a Software Engineer III - Lead Tester at JPMorgan Chase within the Consumer and Community Banking team, you serve as a seasoned member of an agile team to design and testing trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
In particular, you will be a liaison between the lines of business IT teams, Product owners, external vendors and the Development teams while designing and performing testing on firm wide software products.
Job responsibilities:
* Liaison between the lines of business IT teams, Product owners, external vendors and the Development team and analyzes business and data requirements to support the implementation of application's full functionality.
Work with the business and with other analysts to describe existing business processes.
* Build understanding of business needs, how the systems are built, how the data is managed and create a functional design for a given application
* Analyses business requirements and documenting the requirements in a way that is unambiguous and clear
* Works with development teams to come up with functional designs that meet these requirements.
* Lead Testing / QA function, manage the backlog for Agile development, and identify Test Scenarios while writing Positive and Negative Test Cases
* Manage Project Task Estimations and Risk and Management Issues
* Execute Test Cases and document results in tool such as qTest
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Contributes to software engineering communities of practice and events that explore new and emerging technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills:
* Formal training or certification in software engineering concepts and 3+ years applied experience
* Able to understand the logic of code and to construct complex data queries
* Advanced business and data analysis, business process and application knowledge
* Able to model process flows, data relationship flows and event sequencing
* Ability to collaborate with high-performing teams and individuals throughou...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-05-15 10:45:29
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Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in Enablement and Service Product Domain within the Acquiring, Payments and Rails business, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.
Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
* Considers and plans for upstream and downstream implications of new product features on the overall product experience
* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
* Writes the requirements, epics, and user stories to support product development
* Establishes thought leadership and client-centric vision for product capabilities
* Interfaces with sales, sales support, marketing and operations partners to understand and enhance the client experience
* Partners with commercialization teams to socialize and promote product offerings
* Structures and presents reporting and updates to senior management
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Proficient knowledge of the product development life cycle
* Experience in product life cycle activities including discovery and requirements definition
* Developing knowledge of data analytics and data literacy
* Proven ability to drive and deliver a successful product roadmap
* Strong organizational skills to plan, organize and schedule technology resources
* Experience with technical concepts, Agile practices and working with technical staff as needed
* Strong communication and presentation skills
Preferred qualifications, capabilities, and skills
* Bachelor's degree (MBA preferred) in computer science, business, or related field
* Strong payments experience including servicing, acquiring, processing or issuing with first-hand experience at processor or acquiring bank
* Strong understanding of the payments process and payments landscape (merchants, brands, acquirers, gateways, third party providers, etc.)
* Process...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-05-15 10:45:28
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Indianapolis, US-IN
Salary / Rate: Not Specified
Posted: 2024-05-15 10:45:27
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Shirley, US-NY
Salary / Rate: Not Specified
Posted: 2024-05-15 10:45:26
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The Global Technology Transformation team is seeking a professional to support strategic program execution, who has a penchant for cross-functional partnering to drive complex initiatives in a fast-paced, outcome-oriented environment.
This is a high-impact opportunity in our Global Technology Finance and Business Management organization that ensures critical programs are effectively governed to achieve target outcomes and that senior management across the firm have visibility and the appropriate level of engagement for making expected progress and resolving impediments.
As a Technology Transformation Program Manager Vice President within the Global Technology Transformation team, you will have the opportunity to work with other highly motivated team members to drive programs that are modernizing the technology function within a connected, forward-looking organization that promotes strategic decision making and tactical execution in support of critical initiatives.
You will collaborate globally across a diverse set of stakeholders in a dynamic environment.
This role offers high visibility across the organization with exposure to the Chief Information Office, Chief Financial Office, and Chief Operating Office, as well as the opportunity to work closely with a wide variety of stakeholders and senior business leads.
Job Responsibilities:
* Provide central oversight and management for complex, highly visible programs from program inception through execution
* Liaise across Lines of Business to shape and drive program governance, to assess program risks and issues, and to efficiently formulate and mobilize mitigation and resolution steps where needed
* Conduct analysis on program levers, dependencies, and tradeoffs to inform program timelines, execution models and strategic investment decisions
* Develop senior level presentations and present in meetings with Technology, Finance and Operating leadership
* Concisely articulate program updates for senior leaders to elevate progress against key milestones and to escalate blockers and support needed
Required qualifications, capabilities, & skills:
* 8+ years of experience in management consulting, technology finance, and/or project management
* Experience managing 1 or work workstreams in large-scale transformations
* Understanding of analytical and independent problem-solving skills; sound judgment and strong collaborative decision-making skills
* Organizational skills and the ability to multi-task and juggle competing priorities with ease and under pressure
* Excellent relationship building skills with the ability to forge relationships, indirectly lead, influence, and gain consensus on process
* Excellent and efficient skills using MS Excel and PowerPoint tools
* Strong interpersonal and influencing skills - and ability to interact with colleagues at all levels in a peer-like way, and achieve goals without direct control over resources
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-05-15 10:45:24
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Lead Associate - Operations in Branch Banking, you support the Branch Manager and Associates to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
You will make customers feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Processes and assist customers with transactions
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
* Availability to work Branch hours including weekends and some evenings
* Bilingual Spanish and English Required
Preferred qualifications, capabilities, and skills
* Demonstrated ability to make connections, engage, and educate customers and refer to colleagues as appropriate
* Strong desire and ability to influence, educate, and connect team, partners, and customers to technology
* Demonstrated leadership abilities and proficiency in operations and transaction accuracy while working well in a team environment
* Some College level or military equivalent or 2+ years of branch banking experience
Training requirement
* Successful completion of the Lead Associate Operations training program is a pre-requisite to be considered active in Lead Associate Operations role
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a ...
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Type: Permanent Location: Newark, US-NJ
Salary / Rate: Not Specified
Posted: 2024-05-15 10:45:23
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Join the analytics team delivering innovative ideas to increase our knowledge of our customers and provide a fantastic experience.
As a Quant Analytics Manager on the Digital Analytics Team, you'll sit in the engine that powers Chase with insights, inspires customer-centric innovation, and solves problems in a dynamic and effective manner.
You will have significant learning and mobility opportunities for career development and future growth.
You'll develop, plan, and execute on advanced analytical projects as an individual contributor and in teams.
You'll translate between analytic and non-analytic groups as well as facilitate holistic, cross-functional learning.
You'll need to collaborate, learn, teach, and disseminate knowledge across the Data & Analytics community.
As a key member of the Digital Analytics team, you will work closely with Analysts, Designers, Engineers, Data Owners, and Product Owners to deliver capabilities that unlock the power of our data.
Job responsibilities
* Apply strategic, analytical and data science skills to broad range of challenges faced by the enterprise.
* Develop, plan, and execute analytical solutions by bringing order to disparate requirements with high tolerance for ambiguity, very strong problem-solving ability, and excellent client engagement skills.
* Manage data science and analytics strategies including recommendations on analytical products, services, protocols, and standards across the firm.
* Invent creative and innovative ways to answer key business questions by leveraging existing data assets or creating new ones; scale experimentation, integrate real-time data, and deliver on personalization goals.
* Shorten the analytics development lifecycle and increase the velocity at which analysts can disseminate insights.
* Partner across Product, Strategy, Technology and Design organizations to transform strategic priorities into a prioritized analytics roadmap, pivot quickly as client guidance evolves.
* Be a storyteller capable of delivering practical data insights in a compelling manner actionable by senior leadership using presentations, discussions, and visualizations.
Required qualifications, capabilities, and skills.
* 7+ years of industry experience in business analytics roles (e.g., digital analytics, customer analytics, marketing analytics, sales analytics, business insights).
* Bachelor's degree in relevant quantitative field required (e.g., Statistics, Economics, Applied Math, Operations Research, Physics, Data Science fields); advanced degree preferred.
* Experience across broad range of modern data science and analytics tools (e.g., SQL, Hive, Hadoop, Spark, Python, R).
* Knowledge of modern data mining, quantitative research, and data science techniques (e.g., machine learning, behavioral analytics)
* Experience in Cloud environments (AWS, Snowflake)
* Proficiency using Adobe Analytics, Tableau, and Alteryx.
* Excelle...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-05-15 10:45:22
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Are you an expert of one or multiple languages who enjoys transcribing communication between parties for better comprehension? Have you mastered financial, business and legal terminology? If so, this is the role for you.
As a Translator of English/Spanish documents in our Translation Services team, you will be responsible for performing high quality translations as well as reviewing translated documents.
Your team will manage document translations and the online Translation Portal for the entire JPMorgan Chase firm.
Job Responsibilities:
* Translate documents English Spanish
* Provide editorial review of English Spanish translations
* Manage translation project deliverables
* Use and suggest resources updates when needed (translation memories, term bases, style guides)
Required qualifications, capabilities, and skills:
* 2+ years of experience English Spanish Translation and editorial review
* Native fluency in both written and spoken English and Spanish, including great command of grammar
* Ability to relay the tone and style of the original language and follow style guides
* Familiarity with translation memories, terminology databases, and computer-assisted translation software
* Mastery of financial, business and legal terminology
* Must pass the written Spanish proficiency test conducted by the recruiter and hiring team
Preferred qualifications, capabilities, and skills:
* Bachelor's Degree or master's degree in related field
* Project management experience, including a strong ability to meet deadlines and work under pressure
* Effective organizational, self-motivated, detail oriented, and leadership skills
* Strong oral and written communication skills
* Translation Certification (i.e.
ATA) strongly preferred
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse tale...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-05-15 10:45:20
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Join the Investment and Corporate Banks (ICBs) Product Control function where your primarily focus will be on ensuring the accuracy, integrity and timeliness of the Firm's books and records, while striving to continuously find ways to improve existing processes.
You will need to collaborate with partners in London, New York, Hong Kong, Sao Paulo, and Mumbai to develop a holistic understand of the business that will enable you to deliver on and ever evolving agenda.
As an Associate, in the external reporting group within Investment & Corporate Banking (ICB) Product Controllers unit you will be responsible for the completeness and accuracy of financial reporting.
You will be providing specific line of business information to the central reporting functions who consolidate this information and submit firm-wide disclosures to both external (e.g., regulatory) and internal stakeholders.
Job responsibilities:
* Supporting the preparation of monthly/quarterly regulatory reporting requirements (10Q/10K, Rep Letter that reports on quarterly key financial metrics & control comments, Volcker, Reg W, Reg K, etc.) through partnership with regional Product Controllers and Central CIB Reporting.
Key submissions include loans, off-balance sheet commitments, equity investment, fair value measurement including leveling the balance sheet products to three-level fair value hierarchy, cash flows, and providing commentaries for P&L movements.
* Assisting with daily/weekly/monthly balance sheet sign-off to CIB Treasury.
* Assisting with Recovery & Resolution responsibilities which include BAU appendices review and annual plans including Sub-LOB, Object of Sale, and Insured Depository Institution Resolution Plan.
* Supporting the balance sheet forecasting and planning cycles by working with key finance contacts in Product Control, P&A, Central CIB Reporting and other IB and Corporate Finance groups.
* Analyzing balance sheet forecast and actual results by investigating discrepancies across regions and provide consolidated commentary on businesses.
* Assisting with reporting on Product Control P&L and Risk Control Scorecard.
* Performing and developing processes in line with the firms control framework and participating in audit testing.
* Developing and updating standard operating procedures.
Required qualifications, capabilities, and skills.
* 3+ years relevant experience of financial services, with product knowledge of a CIB line of business.
* Bachelor's degree in accounting, Finance, or a related field.
* Intermediate skills in Excel / Alteryx and PowerPoint.
* Strong analytical and critical thinking skills with ability to analyze large data sets and present conclusions concisely.
* Inquisitive mindset that is comfortable with ambiguity and happy to challenge to status quo.
* Strong verbal and written communication skills, with the ability to articulate complex issues clearly.
Preferred qual...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2024-05-15 10:45:19
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within Payments Technology, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job Responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required Qualifications, Capabilities, and Skills
* Formal training or certification on software engineering concepts and 5+ years of applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s)
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* In-depth knowledge of the financial services industry and their IT systems
* Practical cloud native experience
Preferred Qualifications, Capabilities, and Skills
* Experienced with public/private Cloud technologies
* Experienced with Python mainly pyspark and Databricks
* The candidate should be good at designing Distributed System
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banki...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-05-15 10:45:18
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: Coppell, US-TX
Salary / Rate: Not Specified
Posted: 2024-05-15 10:45:16
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You belong to the top echelon of talent in your field.
At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.
As an Infrastructure Engineer III at JPMorgan Chase within the Enterprise Technology, you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline.
Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope.
Job responsibilities
* Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications
* Resolves most nuances and determines appropriate escalation path
* Executes conventional approaches to build or break down technical problems
* Drives the daily activities supporting the standard capacity process applications
* Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses
* Considers upstream/downstream data and systems or technical implications
* Accountable for making significant decisions for a project consisting of multiple technologies and applications
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on infrastructure engineering concepts and 3+ years applied experience
* Strong knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
* Strong knowledge of one or more scripting languages (e.g., Scripting, Python, etc.)
* Experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds
* Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, base...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-05-15 10:45:15
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Dublin, US-OH
Salary / Rate: Not Specified
Posted: 2024-05-15 10:45:14
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Lead Associate - Operations in Branch Banking, you support the Branch Manager and Associates to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
You will make customers feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Processes and assist customers with transactions
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
* Availability to work Branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Demonstrated ability to make connections, engage, and educate customers and refer to colleagues as appropriate
* Strong desire and ability to influence, educate, and connect team, partners, and customers to technology
* Demonstrated leadership abilities and proficiency in operations and transaction accuracy while working well in a team environment
* Some College level or military equivalent or 2+ years of branch banking experience
Training requirement
* Successful completion of the Lead Associate Operations training program is a pre-requisite to be considered active in Lead Associate Operations role
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission...
....Read more...
Type: Permanent Location: Naples, US-FL
Salary / Rate: Not Specified
Posted: 2024-05-15 10:45:13
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Chesterton, US-IN
Salary / Rate: Not Specified
Posted: 2024-05-15 10:45:11
-
Summary
As a Quant Data Analyst in our Consumer Originations Sales team, you will have the opportunity to provide analytical and critical support on all aspects of sales performance.
This includes in-depth business strategy analyses, data/analytics, streamlining current processes, problem-solving, and presenting analytical results as informative and actionable reporting.
This role offers the chance to identify trends, patterns, and insights that inform strategic decisions and promote innovation in home lending products and services.
*We are unable to sponsor or take over sponsorship of an employment Visa at this time
*
Job responsibilities:
* Analyze large datasets to identify trends, patterns, and insights that inform strategic decisions and drive innovation in home lending products and services.
* Exhibit excellent analytical skills, attention to detail, and the ability to translate complex concepts into actionable insights.
* Provide analytical support to business stakeholders by designing experiments, conducting scenario analysis, and evaluating the impact of strategic initiatives.
* Conduct advanced statistical experiment results, including hypothesis testing, confidence intervals
* Lead the design and development of A/B tests and experiments, including defining hypotheses, selecting appropriate metrics and determine sample sizes
* Collaborate with cross-functional teams including data scientist, sales, and business stakeholders to develop and deploy solutions that meet business objectives.
Required qualifications, capabilities, and skills:
* US Citizenship
* Three years of experience in a data and analytical role
* Degree in a quantitative field such as mathematics, statistics, computer science or finance
* Strong proficiency in programming languages such as Python or R with experience in machine learning libraries such as TensorFlow or Pytorch
* Strong understanding of statistical methods, machine learning algorithms, and data mining techniques
* Experience working with large data sets and conducting exploratory data analysis
* Familiarity with home lending practices, mortgage products, and regulatory requirements
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, ba...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2024-05-15 10:45:09
