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Internship at Customer Care Team
Job Description
You’re not the person who will settle for just any role.
Neither are we.
Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference.
During your Internship at Customer Care Team, you will join an amazing team where you will gain valuable hands-on experience in supporting various administrative tasks critical to the efficient functioning of our department.
Your team members will introduce you with insight into the operations of customer service, order management, and sales support functions.
And here is what you can learn with us:
* Assist with data entry and maintenance of customer records in the company database,
* Support order processing and tracking, ensuring accuracy and timely completion,
* Collaborate with team members to compile and organize sales reports and data analytics,
* Assist in preparing documentation and materials for customer communications and presentations,
* Conduct research and gather information to support departmental projects and initiatives,
* Support maintenance activities like updating and organizing standard work documents.
* Collaborate with cross-functional teams to streamline processes and improve efficiency.
Your time here would be focused on both learning and supporting us in the brave and timely activities delivery.
You will be supported by our senior colleagues, your direct manager, and the assigned buddy.
The more interest and engagement you show, the more improvement activities can already become a part of your journey with us!
Come and join us in Krakow!
#ItStartsWithYou
About Us
Huggies®.
Kleenex®.
Cottonelle®.
Scott®.
Kotex®.
Poise®.
Depend®.
Kimberly-Clark Professional®.
You already know our legendary brands - and so does the rest of the world.
In fact, millions of people use Kimberly-Clark products every day.
We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.
At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact.
We’re founded on 151 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity.
It’s all here for you at Kimberly-Clark.
Led by Purpose.
Driven by You.
About You
What we need from you is your authentic engagement.
You’re curious and willing to learn, and you deliver on promises at the highest level possible.
You are willing to get involved and care, and you eagerly accept challenges.
With your interest in customer care, logistics, economics, reporting, technical or related analytical areas, you can become a part of a multinational company.
You will use your English and your communication skills here, so just be brave and become part of us.
What’s crucial, you will get to know systems and databases here, so we n...
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Type: Permanent Location: Krakow, PL-MA
Salary / Rate: Not Specified
Posted: 2024-04-18 08:17:48
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Inside Sales - $1500 HIRING BONUS
*
Consolidated Supply Co.
is a Pacific Northwest plumbing, hydronic heating and water works wholesale distributor.
We are seeking an energetic Inside Sales person to join our team. Family owned and operated since 1928, we are located throughout OR, ID and WA. We value serving both our internal and external customers.
Job Description:
Our Inside Sales people represent the company and its products to both current and prospective customers.
This position acts as main liaison between branch outside salespeople and customers.
Inside Sales uses quality sales techniques and customer service skills to meet and exceed customers’ expectations via phone, email, or in person at the branch.
Requirements include providing a variety of customer service functions such as: writing and coordinating customer orders and credits for delivery or will call, providing product specifications and application assistance, providing price quotations, and locating and ordering specialty products.
Qualifications:
* At least one year of plumbing counter sales or inside sales experience required.
* Excellent verbal and written communication skills.
* A proven background of meeting sales and margin goals and gaining new customers.
* Demonstrates and utilizes quality sales techniques and customer service skills.
* We are looking for a positive, energetic, and enthusiastic team member.
* 40wpm and good computer software skills including Microsoft Office Suite.
Consolidated Supply Co.
offers:
* Competitive Pay
* 401k Profit Sharing w/ Employer Contribution
* Medical, Dental, Vision, and Life Insurance
* Voluntary Long-Term Disability, Accident and Critical Illness Insurance
* Paid Holidays and Vacation
* Employee Recognition Programs
* Career Advancement Opportunities
Pay range $25.94 - $36.31 hourly, bonus eligible
Washington law requires the posting of the potential salary range for advertised jobs.
Specific advertised job postings shall include a salary/wage range, including a general listing of other available forms of compensation and benefits.
Ultimate salary or wage offered to applicants upon hiring is determined based on a variety of elements including in education, training, experience, expectations of performance or production, regional differences in compensation, or other job related factors.
Equal Employment Opportunity/M/F/disability/protected veteran status.
*$750.00 Hiring Bonus will be paid on employee's first paycheck.
The 2nd $750.00 will be paid when the employee has been employed for 6 months.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation in...
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Type: Permanent Location: Vancouver, US-WA
Salary / Rate: Not Specified
Posted: 2024-04-18 08:16:53
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TEXT ‘GoodwillJobs’ to 314-665-1767 to apply
Apply at: www.esgw.org/jobs
Greets and assists guests and/or donors.
Retail duties will include replenishing stock and/or removing merchandise from the sales floor, changing and maintaining displays, and helping to keep store neat and clean. Performs duties according to the established Best Practices of ESGW.
The Customer Service Rep position requires a demonstration of competence in cashiering. Must be willing to be flexible in work assignments to satisfy store needs. Must be cross-trained and assist in all aspects of retail operations, as directed.
Duties include, but are not limited to:
* Ensures guest service standards are met.
* Utilizes the “Guest Ready” book to help keep the store clean and organized.
* Acknowledges and greets guests who come within 10 feet.
* Asks guests to “Round-Up” to generate funds to support programs.
* Accurately processes guest merchandise-return transactions.
* Witnesses Team Member purchases, according to policy.
* Completes quarterly Safety Analysis.
* Monitors potential safety hazards, reports them, and helps correct them.
* Assists with Asset Protection measures by acknowledging guests and alerting supervisors/managers of suspicious behaviors.
* Applies Guest Service standards; providing clean and organized work area at check stands.
* Demonstrates reliability, communicates constructively, listens actively, and shares willingly with the team.
Requirements
* Knowledge of merchandise, cash register operations, and change-making.
* Ability to work with people having different abilities.
* Able to perform repetitive tasks independently.
* Knowledge of current trends helpful.
* Must be able to work flexible hours, days, evenings, and weekends.
Available to work all shifts (weekends and nights a must).
* All positions require the completion of a background check.
Acknowledging or having criminal convictions does not constitute an automatic bar to employment.
Physical Requirements
* Requires standing, stooping, bending, and carrying for entire shift (excluding break times).
Requires the use of hands for simple grasping, pushing and pulling, and fine manipulation.
* Requires standing, stooping, bending, or carrying for extended periods.
Requires moving 20-100 pounds by lifting, team lifting, or with mechanical assistance.
Requires tolerance to extreme changes in temperature and humidity.
* Ability to move independently or with reasonable accommodation within the facility and community.
* Applicant must be physically and mentally able to perform all job requirements.
* Able to stand, stoop, bend, or carry for extended periods.
* Able to move 20-100 pounds by lifting, team lifting, or with mechanical assistance.
* Able to go up and down steps.
* Tolerance to extreme changes in temperature and humidity.
Experience
* ...
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Type: Permanent Location: Billings, US-MT
Salary / Rate: Not Specified
Posted: 2024-04-18 08:16:07
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Your Job
Georgia-Pacific is seeking a Customer Account Manager for our Cellulose business.
Our Customer Account Managers are responsible for managing the order fulfillment process of multiple customer accounts.
This includes processing incoming orders and monitoring orders to ensure customer's delivery requirements are met.
This position interacts with external customers, sales reps, team members, 3PL Logistics and Warehouse Providers, and internal capability groups to develop and implement service and cost solutions.
Location : This is a hybrid position based at our Georgia-Pacific Headquarters in Atlanta, GA.
Our Team
At Georgia-Pacific Cellulose, we produce fluff pulp used in products such as diapers and incontinence items and market pulp used for paper making.
Our mills and shipping ports are strategically located to serve customers worldwide.
This person reports to the CX manager and works on a team with 4 Customer Account Managers and 3 Inventory Planners.
They work closely with supply chain managers and production planning to ensure all customer needs are met in the most efficient and effective manner.
What You Will Do
* Entering a high volume of complex customer purchase orders with attention to details, planning the timing of production, and tracking shipments
* Developing strong relationships with customers to support their needs, learn their trends, and become the primary interface to support all supply chain efforts for that account
* Engage with internal stakeholders to drive integrated teamwork, collaboration and execution of the day to day business
* Interacting with customers to receive orders, cancellations, and clarify their needs.
Communicating changes, delays, requests, etc.
to sales reps and customer as appropriate
* Assist in resolving issues related to fulfilling customer orders that may occur at production phase, shipping or warehouse storage point
* Coordinating shipment of product, expediting shipments, arranging pick-up of defective product, etc.
* Interface with sales and across cross-functional teams (operations, manufacturing, and transportation) to collaborate, develop, and implement service and cost solutions
* Solve customer account issues by identifying root cause, proposing realistic solutions, and executing the resolution with a sense of urgency and economic thinking
* Work closely with inventory planners to help manage domestic warehouse inventory levels to ensure customers' required products are readily available to be shipped
Who You Are (Basic Qualifications)
* Bachelor's degree in Business, Supply Chain, or a related field OR 2+ years of relevant work experience
* Customer account management or supply chain experience
* Microsoft Office experience to include Excel (create and modify spreadsheets using formulas and ability to manipulate data) and Word (create and modify documents)
* Ability to follow up on key performance indicators a...
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Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2024-04-18 08:14:13
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Alaska Marine Lines is looking for an energetic and motivated individual to join our Customer Service department! Our business continues to grow, and we are seeking a Customer Service Representative to fill our Receiving role.
Do you enjoy interacting with customers? Are you a great multitasker? If so, we want to hear from you!
Our Receiving team are experts at helping a truck driver standing in front of them to process their paperwork, while answering the phone and responding to the warehouse via the radio all at the same time...without breaking a sweat!
Essential Duties and Responsibilities:
* Process Bills of Lading for receiving, review bills for complete information, assign codes and instructions as required. Enter alpha and numeric receiving data from source documents into computer in office and occasionally in warehouse environment.
* Rate Bills of Lading using company’s computer program.
* Respond accurately and timely to customer questions, concerns and service requirements via phone, e-mail, and fax or in person.
* Process and inspect vehicles, equipment and break bulk cargo for shipment to Alaska or Hawaii.
* Enter documents into scanning (Imaging) system.
* Employ training received on AML’s Customer Experience Initiative.
* Follow established processes & adjust to changing processes as the company strives for continuous improvements.
Qualifications:
* Ability to prioritize and multitask
* Positive and professional demeanor
* Excellent written and verbal communication skills
* We expect you to show up to work, every day and on time
* Strong work ethic - we work together as a team
* Minimum of 2 years of experience in customer service is required
* Perform basic math for quotes for customers if needed
* Windows, Excel, Outlook, keyboarding and ten key proficiency
Your Benefits will include:
Paid Time off – start with 17 days paid time off a year (PTO) + additional extended leave paid time
Paid Holidays - 8 paid holiday a year in additional to PTO (New Years Day, Memorial Day, Fourth of July, Labor day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, Christmas Day)
Health Insurance - medical, dental and vision with low employee contributions
Health Insurance for your family – we also contribute to medical, dental and vision for your family
401(k) with company match + additional annual retirement contribution
Tuition Reimbursement
Employee assistance program
Life Insurance and AD&D – we pay for at no cost to you
Long term disability – we pay for at no cost to you
Opportunities for internal promotions/career advancement
Family friendly work hours (closed on weekends and paid holidays)
Discretionary Bonus Program
Competitive wages with annual performance and wage reviews
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Type: Permanent Location: Seattle, US-WA
Salary / Rate: 25.915
Posted: 2024-04-18 08:13:19
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What does a Pacific Sales Customer Service Specialist do?
This role is responsible for ensuring, fast, friendly, and accurate processing for all Pacific Sales customer transactions.
The primary responsibilities of a Customer Service Specialist are to provide an excellent customer experience and the accurate processing of customer transactions, which include new orders, returns and exchanges, releases & following the 5 steps of the sale.
This role is also responsible for supporting the sales floor in customer follow up, which may include scheduling deliveries, checking on purchase orders or doing a stock check.
The Customer Service Specialist is also responsible for supporting the Inventory processes, which may include warehouse functions such as unaccounted research, receiving, shipping and will calls.
This role keeps the Customer Service work center well organized by creating solutions to organizational challenges, they are also responsible for selling Accessories and General Service contracts to customers during review of sales order.
As a Pacific Sales Customer Service Specialist, you will:
* Process transactions such as new orders, returns & exchanges, releases, etc.
in a timely and efficient manner
* Following sales steps n order to offer each customer the complete solution (Accessories and General Service Contracts) to their purchase.
* Support the Sales Specialists through customer follow up, scheduling deliveries, reconciling purchase orders, stock checks.
* Answer incoming calls, prepare shipping invoices
* Complete Report reconciliation such as calling report, etc.
and daily deposit entry
* Maintain ongoing organization of the Customer Service work center
* Assist Inventory processes such as various report reconciliation (unaccounted research report) receiving product, shipping product or customer will calls.
What are the Professional Requirements of a Pacific Sales Customer Service Specialist?
Basic Qualifications:
* High School Diploma or equivalent
* 1 year customer service or other retail sales experience
Preferred Qualifications:
* Associate degree or above in Business Management or related field
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Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2024-04-17 08:45:24
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Sign-on bonus available for external applicants! Contact us today to learn more!
The RS I position exists in branches having a cash operation.
Under general supervision, the RS I performs a wide variety of duties relating to handling member transactions including but not limited to; receiving and disbursing funds, posting deposits and loan / VISA payments, making account transfers, issuing money orders, making cash advances, recommending other products and services, performing all types of withdrawals, account maintenance, and opening savings, checking, money market and certificate of deposit accounts (excluding trust and IRA accounts).
The RS I is comprehensively cross-trained to provide plastic card services such as; issuing temporary cards, re-pinning existing cards, and ordering new cards.
An RS I maintains records of various sale transactions such as; money orders, cash advances, and balances a daily cash drawer.
RS I ensures member transactions are processed in an accurate and timely manner to make sure that Credit Union member service objectives are achieved.
The RS I may also be called upon to assist with daily balancing.
Cross-sells all other products and services to include Investment Services , First Mortgages, and Autoland (auto loans).
The value the RS I position adds to the organization is it allows for in-person, personalized service and provides opportunities to conduct needs-based sales using referrals for other Credit Union products and services that support various production goals.
Responsibilities:
* Performs various RS I duties including; receiving and disbursing funds, posting deposits and loan payments, transfers, money orders, cash advances, and all types of withdrawals (cash and checks).
* Opens savings, checking, issue temporary checks, money market, and certificate of deposit accounts, as needed.
* Processes plastic card services such as issuing temporary cards, repining existing cards and ordering new cards.
* Performs a wide variety of account maintenance; change of address and name change.
* Recommends other products and services appropriately with each member transaction.
* Required to complete compliance training and all other training offered to RS I.
* Balances cash drawer.
* Supports and participates in continuous improvement activities.
* Represents the Credit Union in a positive and professional manner.
* Other related duties as assigned.
* Maintains member and other sensitive information with confidentiality.
* Treats all co-workers and members with respect.
Qualifications:
* 1-yr related branch operations experience.
* Knowledge of BSA, Regulation CC, D, E and all other pertinent regulations.
* Comprehensive knowledge of all deposit account products and all services.
* Basic knowledge of all applicable Federal, State and NCUA regulations.
* Demonstrated ability to follow written and verbal instructions.
* ...
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Type: Permanent Location: Huntington Beach, US-CA
Salary / Rate: 18.6
Posted: 2024-04-17 08:39:31
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Sign-on bonus available for external applicants! Contact us today to learn more!
The RS I position exists in branches having a cash operation.
Under general supervision, the RS I performs a wide variety of duties relating to handling member transactions including but not limited to; receiving and disbursing funds, posting deposits and loan / VISA payments, making account transfers, issuing money orders, making cash advances, recommending other products and services, performing all types of withdrawals, account maintenance, and opening savings, checking, money market and certificate of deposit accounts (excluding trust and IRA accounts).
The RS I is comprehensively cross-trained to provide plastic card services such as; issuing temporary cards, re-pinning existing cards, and ordering new cards.
An RS I maintains records of various sale transactions such as; money orders, cash advances, and balances a daily cash drawer.
RS I ensures member transactions are processed in an accurate and timely manner to make sure that Credit Union member service objectives are achieved.
The RS I may also be called upon to assist with daily balancing.
Cross-sells all other products and services to include Investment Services , First Mortgages, and Autoland (auto loans).
The value the RS I position adds to the organization is it allows for in-person, personalized service and provides opportunities to conduct needs-based sales using referrals for other Credit Union products and services that support various production goals.
Responsibilities:
* Performs various RS I duties including; receiving and disbursing funds, posting deposits and loan payments, transfers, money orders, cash advances, and all types of withdrawals (cash and checks).
* Opens savings, checking, issue temporary checks, money market, and certificate of deposit accounts, as needed.
* Processes plastic card services such as issuing temporary cards, repining existing cards and ordering new cards.
* Performs a wide variety of account maintenance; change of address and name change.
* Recommends other products and services appropriately with each member transaction.
* Required to complete compliance training and all other training offered to RS I.
* Balances cash drawer.
* Supports and participates in continuous improvement activities.
* Represents the Credit Union in a positive and professional manner.
* Other related duties as assigned.
* Maintains member and other sensitive information with confidentiality.
* Treats all co-workers and members with respect.
Qualifications:
* 1-yr related branch operations experience.
* Knowledge of BSA, Regulation CC, D, E and all other pertinent regulations.
* Comprehensive knowledge of all deposit account products and all services.
* Basic knowledge of all applicable Federal, State and NCUA regulations.
* Demonstrated ability to follow written and verbal instructions.
* ...
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Type: Permanent Location: Huntington Beach, US-CA
Salary / Rate: 18.6
Posted: 2024-04-17 08:39:27
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Position Summary:
Salary:
* Range: $20/hr
Penn Foster Group’s Success Advocates leverage point-of-need digital support tools to shepherd high school, career, and college learners through their personalized learning experience.
With a focus on driving persistence and program completion, Success Advocates foster a support environment that allows learners to realize their employability, career, and life goals through accessible, affordable, and self-paced learning opportunities.
Essential Job Functions:
* Performs all duties in full support of Penn Foster Group’s Purpose, Promise, and Principles, understanding that the positive and effective execution of these duties are instrumental to the success and experience of our learners.
* Assumes responsibility for promoting a frictionless “one-stop”, delightful, personalized, and supportive experience for learners, driving improvement in measured learner progression and completion outcomes and satisfaction metrics.
* Leverages omni-channel and/ or multi-channel support tools and technologies to perform inbound and outbound digital and telecommunications with learners and their guardians according to defined service level agreements
* Performs data-driven interventions and motivation outreach to support, guide and empower at-risk learners through their learning experience, continually building learner confidence and the development of skills necessary to be advocates for themselves
* Works with the Education team to advise learners on program or course selections, motivates and coaches learners to help them achieve their career goals
* Assists learners with scheduling instructional and tutoring appointments and navigating self-help resources, such as the learning management system, library and the learning resource center
* Establishes and grows effective working relationship with other learner support teams to provide a seamless, timely support experience
* Strives for first contact resolution and attempts to de-escalate and resolve challenges impacting the learner’s ability to progress
* Provides feedback to the Penn Foster Group regarding opportunities to improve the learner experience, serves as a catalyst for support experience improvement
* Perform accurate and timely data entry updates to learner profiles in enterprise systems
* Manages multi-brand and/ or cross-vertical learner caseloads as needed
* Performs other duties as assigned.
Knowledge, Skills, Abilities:
Education: Associates Degree or equivalent experience
Experience:
* 2-3 years’ work experience required
* 1-3 years’ Digital Customer Service Experience preferred
Computer Skills:
* Must be able to perform 8 hours of computer work per day
* Perform Inbound and outbound digital and/ or outbound phone support
* Adept at learning new technologies
* Microsoft Office skills required
* Five9 call center ski...
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Type: Permanent Location: Chandler, US-AZ
Salary / Rate: Not Specified
Posted: 2024-04-17 08:36:38
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I. JOB DESCRIPTION
Department: Customer Service
Location: Durham
Reports to: Manager
II. STATEMENT OF PURPOSE
Perform daily customer service functions.
III. RESPONSIBILITY FOR WORK OF OTHERS
None
IV. BUSINESS COMMUNICATION
Must be experienced and skilled in computer systems to include e-mail, spreadsheets, and website navigation.
V. SUPERVISION REQUIRED
Daily
1.
EDUCATION REQUIRED
High School graduate with additional training in computer science or one year equivalent work experience.
* TRAINING AND SPECIALIZED KNOWLEDGE REQUIRED
Have interpersonal skills in dealing with and communicating with customers, vendors, company divisions, co-workers and management. Demonstrated website navigation skills, especially Excel.
VIII. EXPERIENCE REQUIRED
Two years experience in a related field, preferably within a retail, customer service, or office environment.
IX. TRAVEL REQUIRED
None
1.
SPECIFIC DUTIES AND RESPONSIBILITIES
* Processing incoming orders for the department and respond to customer requests and/or complaints.
* Maintaining customer database ensuring information is current.
Enter new customers into system.
* Track and issue credits for customer returns.
* Promote website to potential customers calling in.
* Research web for descriptions and photos or products we sell.
* Assist the team with projects.
* Other duties as assigned.
1.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is in a moderate office environment.
The employee is regularly required to sit; stand; walk and use hands.
XII. WORK ENVIRONMENT
The noise level in the work environment is usually moderate.
When in the Manufacturing area, hearing protection may be required depending on the department.
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal c...
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Type: Permanent Location: Durham, US-NC
Salary / Rate: Not Specified
Posted: 2024-04-17 08:25:10
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I.
JOB DESCRIPTION
Department: Customer Service
Location: Durham
Reports to: Manager
II.
RESPONSIBILITY FOR WORK OF OTHERS
None
III.
BUSINESS COMMUNICATION
Must be experienced and skilled in computer systems to include e-mail, spreadsheets, and website navigation.
IV.
SUPERVISION REQUIRED
Daily
V.
EDUCATION REQUIRED
High School graduate with additional training in computer science or one year equivalent work experience.
VI.
TRAINING AND SPECIALIZED KNOWLEDGE REQUIRED
Have interpersonal skills in dealing with and communicating with customers, vendors, company divisions, co-workers and management.
Demonstrated website navigation skills, especially Excel.
VII.
EXPERIENCE REQUIRED
Two years experience in a related field, preferably within a retail, customer service, or office environment.
VIII.
TRAVEL REQUIRED
None
IX.
SPECIFIC DUTIES AND RESPONSIBILITIES
• Processing incoming orders for the department and respond to customer requests and/or complaints.
• Maintaining customer database ensuring information is current.
Enter new customers into system.
• Track and issue credits for customer returns.
• Promote website to potential customers calling in.
• Research web for descriptions and photos or products we sell.
• Assist the team with projects.
• Other duties as assigned.
X.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is in a moderate office environment.
The employee is regularly required to sit; stand; walk and use hands.
XI.
WORK ENVIRONMENT
The noise level in the work environment is usually moderate.
When in the Manufacturing area, hearing protection may be required depending on the department.
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
41 CFR 60-1.35(c)
See job description
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Type: Permanent Location: Durham, US-NC
Salary / Rate: Not Specified
Posted: 2024-04-17 08:25:09
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Your Job
* Alignment with our Guardian vision and to work according to our shared Principles and values.
* Executing with Value Creation and Contribution Motivated Mindset.
Our Team
This role will be part of inside sales customer service team
What You Will Do
* Daily interaction and tight cooperation with the Sales team (Outside Sales), providing "End to End" project & administrative support, working together to meet customer needs, secure Commercial Project pipeline, new business opportunities.
* Identify, monitor, and execute administrative sales activities based on Comparative advantage to support Sales team towards maximizing their Value.
* Provide innovative recommendations for continuous process improvements and challenge the current Process.
* Being Flexible to handle new Tasks and to adapt to business transformation.
Who You Are (Basic Qualifications)
* Bachelor's degree in business, Accounting, Finance, or another related field.
* Good spoken and written English (French, German, Polish & Spanish as third language will also be beneficial)
* Must be proactive, customer focused.
* Being good with numbers and calculations.
What Will Put You Ahead
* Good communication skills.
* Work Experience in Operations or Customer service will be beneficial.
* Ability to work in pressure and dynamic customer-oriented environment.
* Able to work in 10th of Ramadan city.
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Who We Are
Guardian is a diversified global manufacturing company headquartered in Auburn Hills, Michigan, with leading positions in float glass and fabricated glass products for commercial, residential and transportation applications; automotive trim; and the distribution of building products.
Through its research and development centres (Science & Technology Centre for glass and Advanced Development Centre for automotive), Guardian is at the forefront of innovation.
Its automotive trim group, SRG Global, is one of the world's largest manufacturers of chrome-plated plastic parts for the automotive, commercial truck and consumer goods industries.
Guardian, its subsidiaries and affiliates employ 18,000 people and operate facilities throughout North America, Europe, South America, Africa, the Middle East and Asia.
At Koch, employees are empowered to do what they do best to make life better.
Learn how our business philosophy helps employees unleash their potential while creating value for th...
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Type: Permanent Location: Tenth of Ramadan, EG-SHR
Salary / Rate: Not Specified
Posted: 2024-04-16 08:04:25
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What does a Pacific Sales Customer Service Specialist do?
This role is responsible for ensuring, fast, friendly, and accurate processing for all Pacific Sales customer transactions.
The primary responsibilities of a Customer Service Specialist are to provide an excellent customer experience and the accurate processing of customer transactions, which include new orders, returns and exchanges, releases & following the 5 steps of the sale.
This role is also responsible for supporting the sales floor in customer follow up, which may include scheduling deliveries, checking on purchase orders or doing a stock check.
The Customer Service Specialist is also responsible for supporting the Inventory processes, which may include warehouse functions such as unaccounted research, receiving, shipping and will calls.
This role keeps the Customer Service work center well organized by creating solutions to organizational challenges, they are also responsible for selling Accessories and General Service contracts to customers during review of sales order.
As a Pacific Sales Customer Service Specialist, you will:
* Process transactions such as new orders, returns & exchanges, releases, etc.
in a timely and efficient manner
* Following sales steps n order to offer each customer the complete solution (Accessories and General Service Contracts) to their purchase.
* Support the Sales Specialists through customer follow up, scheduling deliveries, reconciling purchase orders, stock checks.
* Answer incoming calls, prepare shipping invoices
* Complete Report reconciliation such as calling report, etc.
and daily deposit entry
* Maintain ongoing organization of the Customer Service work center
* Assist Inventory processes such as various report reconciliation (unaccounted research report) receiving product, shipping product or customer will calls.
What are the Professional Requirements of a Pacific Sales Customer Service Specialist?
Basic Qualifications:
* High School Diploma or equivalent
* 1 year customer service or other retail sales experience
Preferred Qualifications:
* Associate degree or above in Business Management or related field
....Read more...
Type: Permanent Location: Torrance, US-CA
Salary / Rate: Not Specified
Posted: 2024-04-14 09:20:00
-
What does a Pacific Sales Customer Service Specialist do?
This role is responsible for ensuring, fast, friendly, and accurate processing for all Pacific Sales customer transactions.
The primary responsibilities of a Customer Service Specialist are to provide an excellent customer experience and the accurate processing of customer transactions, which include new orders, returns and exchanges, releases & following the 5 steps of the sale.
This role is also responsible for supporting the sales floor in customer follow up, which may include scheduling deliveries, checking on purchase orders or doing a stock check.
The Customer Service Specialist is also responsible for supporting the Inventory processes, which may include warehouse functions such as unaccounted research, receiving, shipping and will calls.
This role keeps the Customer Service work center well organized by creating solutions to organizational challenges, they are also responsible for selling Accessories and General Service contracts to customers during review of sales order.
As a Pacific Sales Customer Service Specialist, you will:
* Process transactions such as new orders, returns & exchanges, releases, etc.
in a timely and efficient manner
* Following sales steps n order to offer each customer the complete solution (Accessories and General Service Contracts) to their purchase.
* Support the Sales Specialists through customer follow up, scheduling deliveries, reconciling purchase orders, stock checks.
* Answer incoming calls, prepare shipping invoices
* Complete Report reconciliation such as calling report, etc.
and daily deposit entry
* Maintain ongoing organization of the Customer Service work center
* Assist Inventory processes such as various report reconciliation (unaccounted research report) receiving product, shipping product or customer will calls.
What are the Professional Requirements of a Pacific Sales Customer Service Specialist?
Basic Qualifications:
* High School Diploma or equivalent
* 1 year customer service or other retail sales experience
Preferred Qualifications:
* Associate degree or above in Business Management or related field
....Read more...
Type: Permanent Location: Escondido, US-CA
Salary / Rate: Not Specified
Posted: 2024-04-14 09:19:33
-
Company
Federal Reserve Bank of Cleveland
The Federal Reserve Bank of Cleveland is part of the nation’s central bank and we’ve provided many opportunities for professional growth during our history.
For twenty-four years in a row, we’ve been named “One of Northeast Ohio’s Best Places to Work” by North Coast 99.
This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications.
Our People Make the Difference! The Federal Reserve Bank of Cleveland is seeking innovative thinkers with vision to build the framework that will carry the Bank into the future.
Follow us on LinkedIn, Twitter, Instagram, and our YouTube channel – Cleveland Fed
To be considered for this role, candidates must be a U.S.
citizen, permanent resident or green card holder and have resided in the U.S.
for a minimum of three consecutive years.
SHIFT: ability to work the following shifts: 8am-5pm, 9am-6pm, or 10am-7pm – shifts may vary
Organizational Expectations:
As a customer support associate, you will act as an intermediary between citizens, federal agencies, and the Treasury to facilitate revenue collections and enhance the customer experience by providing timely, high quality customer support across multiple eGov products and services.
Requires an individual well-versed in working with the public to answer informational questions and resolve payment processing issues.
You will also be responsible for a variety of tasks including assisting customers make payments, correcting errors, general system feature function questions and managing complaints.
The position objective is to provide a positive customer experience and enhance the relationships between citizens, federal agencies, and the Treasury.
General Responsibilities:
* Provides tier 1 customer support via telephone, email, text and live chat.
* Delivers prompt, effective and professional solutions to customer problems or inquiries.
Troubleshoot user problems across multiple platforms related to system features, functionality, connectivity and availability.
* Encourages customers to leverage online resources to enhance understanding and experience.
* Assumes ownership of customer issues and follow-up on issues not resolved with first contact.
* Assists other technical and operations support teams in providing root cause analysis.
* Manages customer's personal information in a confidential and secure manner per bank and system policy.
* Communicates customer feedback/insight to product, technical operations support teams.
Identifies and implements process improvements to enhance support functions efficiency and effectiveness.
* Contributes to and maintains the customer support function operational knowledgebase.
* Performs other duties as assigned or requested by management.
Education and Experience:
* Bachelor's d...
....Read more...
Type: Permanent Location: Cleveland, US-OH
Salary / Rate: Not Specified
Posted: 2024-04-14 08:40:25
-
Your Job
Georgia-Pacific is seeking two Customer Account Coordinators to support our Albany, Georgia and Martinsville, VA box plants.
This position acts as a primary liaison between our sales team, internal departments, and customers.
The Customer Account Coordinator creates value by ensuring accurate orders, quality customer service, and deliveries by Georgia-Pacific.
This position reports to the Area Customer Service Manager.
Schedule: Standard business hours; 8am to 5pm EST, Monday - Friday, with flexibility as needed based on customer demands.
What You Will Do
* Manage customer accounts like it's your own business through proactive communication through phone and email as well as collaborate with internal teams to ensure the customers are highly satisfied
* Create and maintain spreadsheets to track inventory, order status and other customer and production-related data
* Entering orders, cancellations, and changes for multiple customer accounts with accuracy and focus on customer needs/requirements
* Coordinate shipments of products with shipping department.
* Coordinate with Quality Assurance to follow-up on customer feedback and identify a root cause to offer solutions to customers
* Manage inventories for effective production review and planning
* Assist with accounts payable/receivable duties as needed.
* Utilizing Microsoft Office Suite (Word, Excel, Teams, etc.) on a daily basis
Who You Are (Basic Qualifications)
* Minimum of 2 years of customer service experience
* Experience with an inventory management system
* Data entry experience
What Will Put You Ahead
* Experience in a fast paced, high volume in a logistics, industrial, distribution, and/or manufacturing environment
* Packaging industry experience
* Associates Degree or higher
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds.
We are Military Ready and Second Chance employers.
Learn more about our hiring philosophy here .
Who We Are
As a Koch company and a leading manufacturer of bath tissue, paper towels, paper-based packaging, cellulose, specialty fibers, building products and much more, Georgia-Pacific works to meet evolving needs of customers worldwide with quality products.
In addition to the products we make, we operate one of the largest recycling businesses.
Our more than 30,000 employees in over 150 ...
....Read more...
Type: Permanent Location: Ridgeway, US-VA
Salary / Rate: Not Specified
Posted: 2024-04-13 08:21:20
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The primary role of the Member Contact Center Representative I is to provide exemplary service to Credit Union via all manners and methods of contact, including but not limited to: phones, e-mail, web channels, mail, and facsimile.
Under general supervision, the MCC Rep I performs a wide variety of duties related to member service such as processing deposits and withdrawals, reviewing account information and credit/card transactions, processing loan payments, providing basic online banking support, etc.
This position supports all of the Credit Union depository and lending products and works to achieve cross-sell goals established by the Credit Union. MCC Rep I’s are generally on the phone in a queue the entire day and responsible for adhering to their assigned schedule to ensure member service standards are met and exceeded.
This role’s focus is the member experience and is expected to represent Nuvision Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members.
This means supporting the Credit Union goals and Core Values.
They must maintain confidentiality with member information, pay attention to detail, ensure accuracy, demonstrate sound judgment, and act with tact and diplomacy.
Responsibilities:
* Responsible for providing efficient and timely service to the membership via phone, mail, facsimile, as applicable.
Provides basic member service transactions, with quality and accuracy.
* Consults with members. Identifies needs, offers solutions, and follows up on any pending transactions.
Holds conversations that matter with members either in person or over the phone.
* Recommends other products and services such as ancillary products as appropriate from having conversations that matter with members.
* Performs various duties including but not limited to: Opening all new Member Accounts; Savings, Checking, Money Market, Trust, Certificates, and IRA.
Completes all appropriate forms such as Account Cards, Certificate Application and Agreement, Trust Application and Agreement, and Certificate of Trust. Recommends other products and services as appropriate from having conversations that matter with members.
* Performs a wide variety of account maintenance including but not limited to: changes of address, name changes, adding/updating account set up, adding/updating joint owners, adding/updating beneficiaries, closing accounts, processing deceased accounts and notary services.
* Identifies and reports any suspicious behavior or suspected fraud activity.
* Completes all required training and compliance modules.
* Treats all co-workers and members with respect.
* Supports and participates in continuous improvement activities.
* Represents the Credit Union in a positive and professional manner.
* Maintai...
....Read more...
Type: Permanent Location: Huntington Beach, US-CA
Salary / Rate: Not Specified
Posted: 2024-04-13 08:20:01
-
TEXT ‘GoodwillJobs’ to 314-665-1767 to apply
Apply at: www.esgw.org/jobs
Greets and assists guests and/or donors.
Retail duties will include replenishing stock and/or removing merchandise from the sales floor, changing and maintaining displays, and helping to keep store neat and clean. Performs duties according to the established Best Practices of ESGW.
The Customer Service Rep position requires a demonstration of competence in cashiering. Must be willing to be flexible in work assignments to satisfy store needs. Must be cross-trained and assist in all aspects of retail operations, as directed.
Duties include, but are not limited to:
* Ensures guest service standards are met.
* Utilizes the “Guest Ready” book to help keep the store clean and organized.
* Acknowledges and greets guests who come within 10 feet.
* Asks guests to “Round-Up” to generate funds to support programs.
* Accurately processes guest merchandise-return transactions.
* Witnesses Team Member purchases, according to policy.
* Completes quarterly Safety Analysis.
* Monitors potential safety hazards, reports them, and helps correct them.
* Assists with Asset Protection measures by acknowledging guests and alerting supervisors/managers of suspicious behaviors.
* Applies Guest Service standards; providing clean and organized work area at check stands.
* Demonstrates reliability, communicates constructively, listens actively, and shares willingly with the team.
Requirements
* Knowledge of merchandise, cash register operations, and change-making.
* Ability to work with people having different abilities.
* Able to perform repetitive tasks independently.
* Knowledge of current trends helpful.
* Must be able to work flexible hours, days, evenings, and weekends.
Available to work all shifts (weekends and nights a must).
* All positions require the completion of a background check.
Acknowledging or having criminal convictions does not constitute an automatic bar to employment.
Physical Requirements
* Requires standing, stooping, bending, and carrying for entire shift (excluding break times).
Requires the use of hands for simple grasping, pushing and pulling, and fine manipulation.
* Requires standing, stooping, bending, or carrying for extended periods.
Requires moving 20-100 pounds by lifting, team lifting, or with mechanical assistance.
Requires tolerance to extreme changes in temperature and humidity.
* Ability to move independently or with reasonable accommodation within the facility and community.
* Applicant must be physically and mentally able to perform all job requirements.
* Able to stand, stoop, bend, or carry for extended periods.
* Able to move 20-100 pounds by lifting, team lifting, or with mechanical assistance.
* Able to go up and down steps.
* Tolerance to extreme changes in temperature and humidity.
Experience
* ...
....Read more...
Type: Permanent Location: Boise, US-ID
Salary / Rate: Not Specified
Posted: 2024-04-13 08:18:26
-
Alaska Marine Trucking provides and manages local freight distribution services in Alaska which includes loading, unloading, warehousing, pickup and delivery.
Alaska Marine Trucking works closely with Alaska Marine Lines in coastal communities throughout Southeast, Central, and Western Alaska.
We currently have an opening for a Customer Service Representative in Skagway, Alaska.
This is a Full Time position which offers family friendly benefits, a competitive pay package and professional growth.
Currently, our benefit package includes:
Paid time off – start with 17 days paid time off a year (PTO)+ additional extended leave paid time
Paid Holidays– 8 paid holidays a year in addition to PTO
Health Insurance – medical, dental and vision with low employee contributions
Health Insurance for your family– we also contribute to medical, dental and vision for your family.
401(k)– with company match + additional annual retirement contribution.
Tuition Reimbursement
Employee Assistance Program
Life Insurance and AD&D– we pay at no cost to you.
Long term disability– we pay at no cost to you.
Opportunities for internal promotions/career advancement
Be part of our Team and create big possibilities in your life with a challenging and rewarding career at Alaska Marine Trucking.
SUMMARY:
Possesses a genuine desire to serve the Customer by processing and providing information through a multitude of avenues including, but not limited to, the essential functions of the job listed below. Processes and provides barge/ferry cargo availability/routing/ freight rating information for customers.
Customer Service Representative I
ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following; other duties may be assigned:
* Safety is Lynden's first responsibility to our employees and our customers. This position is a safety-sensitive position and the ability to work in a constant state of alertness and safe manner.
* Answer a variety of customer information requests in person, by phone, and email, regarding rates, routing, packing procedures and interline transportation procedures.
* Performs tasks outside and during odd hours that include barge checking, intake and inspect vehicles, equipment and break-bulk cargo for shipment to Alaska or other locations.
* Process Bills of Lading for receiving, review bills for complete information, assign codes and instructions as required. Enter alpha and numeric receiving data from source documents into computer in office and occasionally in warehouse environment.
* Enter documents into scanning (Imaging) system.
* Employ training received on AML's Customer Experience Initiative.
* Respond accurately and timely to customer questions, concerns and service requirements via phone and email, or in person.
* Carry out all duties with a strong commitment to excellent customer service.
Customer Service Representative II
ESSENTIAL DUTIES AND RESPONSIBILITIESinclude t...
....Read more...
Type: Permanent Location: Skagway, US-AK
Salary / Rate: Not Specified
Posted: 2024-04-13 08:11:53
-
Your Job
Job Specific intro paragraph
Our Team
1-3 sentences to describe the team/division this role will be working in
What You Will Do
Bulleted list of engaging responsibilities
Not a task list
Who You Are (Basic Qualifications)
4-5 bulleted, objective, non-comparable requirements are recommended
What Will Put You Ahead
Bulleted list of preferred qualifications; Optional section
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Who We Are
{Insert company language from Company Boilerplate Language Guide }
At Koch, employees are empowered to do what they do best to make life better.
Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Additionally, everyone has individual work and personal needs.
We seek to enable the best work environment that helps you and the business work together to produce superior results.
....Read more...
Type: Permanent Location: Danshui District, TW-TPE
Salary / Rate: Not Specified
Posted: 2024-04-13 08:05:05
-
Your Job
To be the main point of contact for all order fulfillment activities, responding to inquiries of the assigned customer accounts promptly and efficiently.
Co-ordination of all post-order activities on shipping and complaint handling.
Our Team
What You Will Do
1.
Order entry accuracy and issue fixed.
2.
Meet / Exceed customers' expectation on all services provided that include order acknowledgement & confirmation, delivery commitment and QA responses & resolution
3.
Work with Sales to achieve Billing target.
4.
Distribution Scrap allowance as applicable.
Process distribution scrap requests per contractual agreement and within company guidelines.
5.
Build sustainable relationships and trust with customer accounts through open and interactive communication including joint the con-call meeting, QBR.
6.
Monthly reporting to CSR supervisor/manager in timely and accurate manner
7.
Perform other related duties as assigned by management.
8.
Work with all related parties to internal optimization program/project.
9.
Other tasks by special support: sample shipment, customer master maintenance, collaboration with the team for payment issue.
PERFORMANCE MANAGEMENT:
1.
Customer Satisfaction (Scorecards)
2.
Delivery Performance goals as per the company Focal Points
3.
Reduce Service related Quality Notifications as per company Focal Points
4.
To comply with all Focal Points and departmental goals as determined at the beginning of each Fiscal Year.
SCOPE: Entity focal points and Customer Satisfaction (Scorecards)
Who You Are (Basic Qualifications)
4-5 bulleted, objective, non-comparable requirements are recommended
EDUCATION:
REQUIRED:
* Diploma or above
* English language is mandatory where in some location Mandarin may also be mandatory.
•
Good PC skills are necessary including Microsoft Excel, Word & Outlook.
PREFERRED:
* Knowledge of SAP is an advantage or knowledge in ERP system would be preferred.
* User experience: Salesforce platform
WORK EXPERIENCE: Above 1 year of relevant Customer Service experience, Disty with ODM/OEM business experience in Electric Industry market preferred.
What Will Put You Ahead
Bulleted list of preferred qualifications; Optional section
SKILLS & ABILITIES:
REQUIRED:
* Problem Solving: Offer solutions and efficient responses to meet customer requirements operating within the company guidelines and goals.
* Decision Making: Make efficient decisions meeting customer requirements following company policies and business guidelines.
* Communication skills to liaise with internal and external contacts.
* Negotiation skills: Considering customer satisfaction and optimizing business results for Molex.
PREFERRED:
The ideal candidate will be proactive, flexible, shows genuine interest in customer needs and has a sense of urgency.
The candidate will have an organized approach, is expected to work independently in a hi...
....Read more...
Type: Permanent Location: Danshui District, TW-TPE
Salary / Rate: Not Specified
Posted: 2024-04-13 08:05:01
-
What You Will Do
* Provide the best customer service to all customers to meet CRD.
* Monitoring and improve on the CRD/MPD delivery performance on continual basis.
* Monitor shippable report, daily activities (SAP) closely and expedite well in advance to ensure timely delivery to customers.
* Maintain cooperative working relationships with other sales teams and other departments.
* Maintain Forecast data for VMI customer and monitor consignment stock.
Better organization, follow up on samples and automate the process in order to yield the best productivity.
* Develop close communication channel and good working partnership with Sales Engineer in order to understand customer requirement and business model.
Also to acquire all necessary information about customers' activities and their needs to render best result and service.
* Be aggressive in all endeavor and best use of the talent and time to yield highest results.
* Follow the guidelines of SOP on order cancellation, RGA, reschedule and order entry.
Who You Are (Basic Qualifications)
* College degree or above, good command of both spoken and written English.
* Good communication, sense of customer service and initiative.
* With 2 - 4 years in Customer service, sales support, purchasing or material planning.
Working experience in electronic industry is preferable.
* Good computer knowledge, especially Micro-soft office: excel, word, outlook, etc.
SAP knowledge is preferred.
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Who We Are
As a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications.
The thousands of innovators who work for Molex have made us a global electronics leader.
Our experienced people, groundbreaking products and leading-edge technologies help us deliver a wider array of solutions to more markets than ever before.
At Koch, employees are empowered to do what they do best to make life better.
Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Additionally, everyone has individual work and personal needs.
We seek to enable the best work environment that helps you and the business work together to produce superior results.
....Read more...
Type: Permanent Location: Shenzhen, CN-44
Salary / Rate: Not Specified
Posted: 2024-04-12 08:05:58
-
What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world.
Distinguished as No.
1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine
DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business.
Our culture is about personal commitment – to our business, to each other and to our global communities.
DHL is dedicated to being a great place to work.
In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
Start YOUR career with DHL today…
DHL currently has an opening for a Retail Service Agent.
The Retail Service Agent will work to provide Retail customer support to ensure efficient and timely creation and handling of customer shipments.
The Retail Service Agent will work independently at our new popup facility and will be responsible for opening and closing the location.
The Retail Service Agent will ensure compliance with safety, security, regulatory, and company policies.
Key Responsibilities:
* Acknowledge customers and promptly address any inquiries or concerns (as well as via telephone)
* Prepare labels and documentation required for customers who want to send their international or domestic shipments with DHL
* Assist customers who need to drop off or pick up their pre-labeled DHL shipment
* Assists with operational procedures including sorting, shipment processing and documentation, manifesting, bagging, sending shipment status information as required
Skills & Qualifications:
* Must be flexible to work Saturdays
* HS diploma or GED required
* Generally 1-3 years of experience in an area of responsibilities
* Intermediate service, production, or support role having greater responsibility to perform all (or most) of the standard work within the function
* Previous customer service experience preferred
* Strong computer skills required
* Exceptional ability to multi-task required
* Ability to work independently
Employee Benefits & Incentives
DHL benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey.
The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry.
They include:
* Competitive Pay
* Bonus/Incentive Programs
* Retirement Savings – 401K with company match
* myShares - Voluntary plan to buy discounted company shares
* Medical, Dental, Vision, well-being programs
* Tuition Reimbursement
* Generous Paid Time Off – Starting at 4 Weeks (PT/FT)
* Paid Leave
* Employee Discount Program
* Employee Assistance & Work Life Program
* Outstanding training opportunities
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Please contact us to request accommodation.
...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2024-04-11 08:19:04
-
What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world.
Distinguished as No.
1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine
DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business.
Our culture is about personal commitment – to our business, to each other and to our global communities.
DHL is dedicated to being a great place to work.
In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
Start YOUR career with DHL today…
DHL currently has an opening for a Retail Service Agent.
The Retail Service Agent will work to provide Retail customer support to ensure efficient and timely creation and handling of customer shipments.
The Retail Service Agent will work independently at our new popup facility and will be responsible for opening and closing the location.
The Retail Service Agent will ensure compliance with safety, security, regulatory, and company policies.
Key Responsibilities:
* Acknowledge customers and promptly address any inquiries or concerns (as well as via telephone)
* Prepare labels and documentation required for customers who want to send their international or domestic shipments with DHL
* Assist customers who need to drop off or pick up their pre-labeled DHL shipment
* Assists with operational procedures including sorting, shipment processing and documentation, manifesting, bagging, sending shipment status information as required
Skills & Qualifications:
* Must be flexible to work Saturdays
* HS diploma or GED required
* Generally 1-3 years of experience in an area of responsibilities
* Intermediate service, production, or support role having greater responsibility to perform all (or most) of the standard work within the function
* Previous customer service experience preferred
* Strong computer skills required
* Exceptional ability to multi-task required
* Ability to work independently
Employee Benefits & Incentives
DHL benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey.
The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry.
They include:
* Competitive Pay
* Bonus/Incentive Programs
* Retirement Savings – 401K with company match
* myShares - Voluntary plan to buy discounted company shares
* Medical, Dental, Vision, well-being programs
* Tuition Reimbursement
* Generous Paid Time Off – Starting at 4 Weeks (PT/FT)
* Paid Leave
* Employee Discount Program
* Employee Assistance & Work Life Program
* Outstanding training opportunities
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Please contact us to request accommodation.
...
....Read more...
Type: Permanent Location: Woodbridge, US-VA
Salary / Rate: Not Specified
Posted: 2024-04-11 08:18:40
-
What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world.
Distinguished as No.
1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine
DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business.
Our culture is about personal commitment – to our business, to each other and to our global communities.
DHL is dedicated to being a great place to work.
In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
Start YOUR career with DHL today…
DHL currently has an opening for a Retail Service Agent.
The Retail Service Agent will work to provide Retail customer support to ensure efficient and timely creation and handling of customer shipments.
The Retail Service Agent will work independently at our new popup facility and will be responsible for opening and closing the location.
The Retail Service Agent will ensure compliance with safety, security, regulatory, and company policies.
Key Responsibilities:
* Acknowledge customers and promptly address any inquiries or concerns (as well as via telephone)
* Prepare labels and documentation required for customers who want to send their international or domestic shipments with DHL
* Assist customers who need to drop off or pick up their pre-labeled DHL shipment
* Assists with operational procedures including sorting, shipment processing and documentation, manifesting, bagging, sending shipment status information as required
Skills & Qualifications:
* Must be flexible to work Saturdays
* HS diploma or GED required
* Generally 1-3 years of experience in an area of responsibilities
* Intermediate service, production, or support role having greater responsibility to perform all (or most) of the standard work within the function
* Previous customer service experience preferred
* Strong computer skills required
* Exceptional ability to multi-task required
* Ability to work independently
Employee Benefits & Incentives
DHL benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey.
The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry.
They include:
* Competitive Pay
* Bonus/Incentive Programs
* Retirement Savings – 401K with company match
* myShares - Voluntary plan to buy discounted company shares
* Medical, Dental, Vision, well-being programs
* Tuition Reimbursement
* Generous Paid Time Off – Starting at 4 Weeks (PT/FT)
* Paid Leave
* Employee Discount Program
* Employee Assistance & Work Life Program
* Outstanding training opportunities
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Please contact us to request accommodation.
...
....Read more...
Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2024-04-11 08:18:15
