-
Analytics Solution Manager is focused on the implementation of production tools and processing activities, including any adjustments, reconciliations, and data validations.
As an Analytics Solution Manager in the Finance Analytics team, you will own the product lifecycle for Finance analytics solutions-from discovery and requirements to release, enablement, and ongoing optimization-ensuring clear success metrics and ROI are defined and met.
Job responsibilities:
* Own the product lifecycle for Finance analytics solutions-from discovery and requirements to release, enablement, and ongoing optimization-ensuring clear success metrics and ROI are defined and met
* Collaborate with cross-functional partners (FP&A, Controllership, Treasury, Tech, and Operations) to prioritize a transparent roadmap, align stakeholders, and sequence deliverables for fast, incremental value
* Optimize data delivery processes and pipelines in partnership with Engineering, improving reliability, reducing latency, and enhancing data quality and governance
* Define and communicate product strategy, milestones, and change plans, proactively managing dependencies and risks across teams to ensure on-time, high-quality releases
* Champion data literacy by creating enablement materials, training curricula, and usage playbooks that embed analytics into Finance workflows and drive adoption
* Establish robust operating practices-semantic layer governance, documentation standards, model/metric stewardship, and monitoring-to make analytics trustworthy and reusable
* Measure and communicate impact through usage analytics, stakeholder feedback, and performance KPIs; iterate based on insights to maximize outcomes
Required Qualifications, Capabilities, and Skills:
* 7+ years experience leading analytics/data product delivery in Finance or adjacent domains (e.g., FP&A, reporting, forecasting, cost optimization).
* Proven ability to translate business problems into scalable data solutions with clear value hypotheses, success metrics, and adoption plans
* Exceptional communication and stakeholder management skills with a track record of cross-functional alignment and change management.
* Comfort with agile delivery, backlog prioritization, and dependency management across multiple squads.
* Proven track record of large scale problem solving
* Strong Microsoft Office experience
* Enthusiastic, self-motivated, effective under pressure
* Able to develop, clearly present, and draw conclusions
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction proce...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-04-24 08:50:12
-
We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As an AWS Lead Software Engineer-Java/Spring at JPMorgan Chase within Consumer and Community Banking's Rewards team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s) including Java
* Deep expertise in AWS cloud architecture, including compute, storage, networking, and security
* Strong expertise in Spring Boot for developing resilient, high-performance backend services
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* In-depth knowledge of the financial services industry and their IT systems
* Practical cloud native experience
Preferred qualifications, capabilities, and skills
* Prior experience supporting card and rewards programs within a financial services environment
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-04-24 08:50:11
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: The Woodlands, US-TX
Salary / Rate: Not Specified
Posted: 2026-04-24 08:50:09
-
Join JPMorganChase to drive excellence in compliance and risk management.
Leverage your analytical skills and collaborate with cross-functional teams to make a significant impact.
At JPMorganChase, you'll be part of a dynamic environment where your contributions are valued and your professional development is prioritized.
As a Compliance and Operations Risk Test Senior Specialist in the Testing Center of Excellence, you will play a pivotal role in enhancing our compliance and operational risk management.
Your expertise in executing tests with precision and accountability will ensure the seamless delivery of quality outcomes.
You will be responsible for assessing the control environment, identifying gaps, and driving remediation efforts to mitigate risk.
Your analytical thinking and problem-solving skills will be crucial in breaking down complex business objectives into manageable tasks and activities.
By collaborating effectively with cross-functional teams and stakeholders, you will contribute to the firm's business objectives and help us maintain our commitment to excellence.
Job responsibilities
* Execute testing processes with precision and accountability, ensuring all activities are completed accurately and on time.
* Assess the control environment to identify gaps, verify controls are properly designed and implemented, and determine control effectiveness.
* Utilize analytical thinking to systematically organize, compare, and evaluate various aspects of a situation and environment to comprehend and identify key or underlying information.
* Collaborate with cross-functional teams and stakeholders to align testing efforts and ensure effective communication of testing outcomes.
* Propose and implement improvements to current testing methods, contributing to the overall efficiency and effectiveness of the firm's risk management.
Required qualifications, capabilities, and skills
* Minimum of 2 years of experience or equivalent expertise in executing and managing testing processes within a risk and control environment.
* Proven ability to assess control environments, identify gaps, and drive remediation efforts to mitigate risk.
* Demonstrated proficiency in analytical thinking, with experience in organizing, comparing, and evaluating various aspects of a situation to identify key information.
* Experience in proposing and implementing improvements to testing methods, contributing to the efficiency and effectiveness of risk management processes.
* Proven track record of effective collaboration with cross-functional teams and stakeholders, with a focus on aligning testing efforts and communicating outcomes.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 2...
....Read more...
Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2026-04-24 08:50:09
-
As an Associate Senior in our Branch Engagement & Communication team, you will thrive in leading the execution of engagement marketing programs supporting our 5,000 retail branches, partnering closely with our marketing strategy team.
Initiatives will span multiple channels and will support our banking leadership pillars of advice, security, and convenience.
This role offers the chance to demonstrate strong project management skills, work collaboratively with many business partners, and thrive in a fast-paced, always-changing work environment.
Job Responsibilities
* Manage several 3rd party vendors to support scheduled monthly distributions of marketing programs, promotional materials, collateral, and printed signage to all retail branches
* Execute the end-to-end fulfillment process including soliciting requests from marketing partners for inclusion in each distribution, business rule development/confirmation, quality control validation, shipment confirmations, branch profile updates, and billing
* Lead vendor management and operational oversight - performance monitoring against contractual obligations and determined service levels, quarterly reviews with vendors to determine usage levels, future applications of the product/service, SLA reviews, monthly scorecard completion
* Provide process improvement recommendations and contribute innovative and creative ideas to improve the branch's experience and project performance while creating efficiencies and reducing costs
* Oversee daily ordering by branches and fulfillment to identify trends, manage vendor resources, and maintain appropriate inventory levels to accommodate branches while maximizing warehouse space, order consolidation, and reducing costs
* Ensure all process steps are properly documented, approved, and comply with all Audit and Control requirements
* Think critically and make recommendations to optimize campaigns to improve results
* Lead projects with greater independence and judgment, not just follow established procedures
* Provide advice and support across teams, helping to execute against broader department goals
* Spot and address information gaps, and escalate or resolve complex problems before they become roadblocks
* Manage deliverable expectations and deadlines
* Work across multi-functional teams, including Brand, Operations, Controls, and Legal/Regulatory
Required Qualifications, Capabilities and Skills:
* 5+ years experience in a marketing campaign/operations execution role
* Strong project management, communications, multi-tasking, collaboration skills
* Ability to thrive in a fast-paced environment with a focus on teamwork and attention to detail; work well under pressure and tight deadlines; and manage multiple demands at once
* Proactive mindset when problem solving and creating new solutions
* Strong relationship development and negotiating skills; ability to earn respect and ...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-04-24 08:50:08
-
We are actively looking for exceptionally talented individuals who are collaborative, confident, and motivated to provide a first-class experience to clients within J.P.
Morgan's U.S.
Private Bank.
You will be working alongside a team of talented colleagues, businesses, and functions to provide you with the opportunity to take your career to the next level.
Job Responsibilities:
* Serve as a trusted partner, supporting day-to-day business and execution of strategic priorities.
* Collaborate across investment teams to drive alignment and effective execution of initiatives.
* Enhance team communications and coordinate with internal and external stakeholders, including senior executives and clients.
* Identify process improvements and help implement solutions to optimize team coordination and business outcomes.
* Conduct research on industry trends and competitors to provide insights and recommendations.
* Prepare presentations and reports for meetings, ensuring accuracy and professionalism.
* Coordinate agendas and follow-ups for management meetings and select client forums.
* Contribute to wider Private Bank initiatives and propose ideas for business optimization, from client opportunities to strategy innovation.
Required Qualifications, Capabilities and Skills:
* Broad understanding of the financial markets and investment management.
* Ability to "connect the dots" across business processes and drive clarity in ambiguous situations.
* Exceptional communication, organizational, and project management skills.
* Advanced proficiency in Microsoft Office Suite, with a strong emphasis on PowerPoint and Excel.
* High professionalism, integrity, and discretion with confidential information.
* Strong attention to detail and commitment to high-quality work.
* Initiative, curiosity, and analytical ability to complete projects independently.
* Ability to thrive in a fast-paced environment and manage multiple projects.
* Strategic thinking and confidence to present recommendations to business leaders.
* Bachelor's Degree required
* Series 7 & 66 licenses required for position; unlicensed candidates considered, but required to obtain licenses within 90 days of start date
* Coachable professional with good business acumen
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based p...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-04-24 08:50:08
-
Join the Customer Loyalty Analytics Team within Consumer & Community Banking Data & Analytics and help shape how Customer Experience survey data is managed, governed, and activated across the firm.
In this role, you will lead the data domain architecture and operating framework that enables scalable survey execution, interactive reporting, and actionable insights across channels, products, and Customer Experience functions.
You will partner with stakeholders to modernize processes, improve data quality and controls, and unlock more value from platforms like Qualtrics.
If you enjoy building pragmatic data solutions, influencing roadmaps, and enabling teams to make better decisions, this role offers meaningful impact and strong career growth.
Job summary
As a Data Domain Architect Lead - VP in the Customer Loyalty Analytics Team within Consumer & Community Banking Data & Analytics, you will define and drive the strategy, operating framework, and technical capabilities for Customer Experience survey data.
You will lead efforts to ensure data is fit-for-use, governed as a corporate asset, and delivered through reliable platforms, pipelines, and analytics products (e.g., dashboards, taxonomies, automated execution workflows).
You will translate business needs into scalable data designs while ensuring adherence to controls and operational risk requirements.
You will help stakeholders efficiently identify themes and insights from structured and unstructured feedback, enabling measurable improvements to the customer journey.
You will be a key connector across product, channel, analytics, and technology partners-balancing strategic roadmap development with hands-on design, testing, and delivery.
Your work will focus on maximizing enterprise platform capabilities (including Qualtrics XM), improving automation and operational efficiency, and reducing duplication across data domains.
You will also evaluate emerging technologies (including Generative AI tooling where appropriate) to improve how survey data is prepared, interpreted, and delivered to users.
Job responsibilities
* Own the operating framework and deployment strategy for Customer Experience survey data, leveraging appropriate platforms and tools.
* Maximize value from the Qualtrics Experience Management platform by enabling adoption of key features and scalable capabilities.
* Deliver Customer Experience reporting solutions (e.g., interactive dashboards) to support internal stakeholder decision-making.
* Lead the development and refinement of Customer Experience taxonomies to enable efficient identification of themes in unstructured feedback (e.g., survey verbatim).
* Lead the design, testing, and deployment of technical solutions that enable survey execution and improve efficiency through automation.
* Drive operational risk reduction and execute activities required to adhere to controls requirements.
* Profile, wrangle, and prepare data from diverse sour...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-04-24 08:50:07
-
Connected Commerce is a new and innovative line of business, designed to expand Chase's business ventures beyond core financial services.
We are focused on building the future of Chase's digital ecosystem capabilities by delivering customer experiences across the purchasing journey, while connecting our customers to numerous partner brands and benefits in ways that are intuitive, simple, and meaningful - all in service of our core mission to help customers make the most of their money.
As part of the Testing team, you are at the center of keeping our customers and these businesses strong and resilient.
Our culture in Risk Management is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Testing Associate, you will play a vital role in User Acceptance Testing (UAT), ensuring code readiness aligns with business requirements.
Your responsibilities will encompass test planning and execution, along with functional, end-to-end, and regression testing.
You will collaborate with Risk and Technology teams to ensure business processes and user interactions function as intended, effectively minimizing post-launch risks.
Job Responsibilities:
* Understanding the intent of a business requirement
* Formulating test approach and test plan and detailing the dependencies and risk involved
* Execution of business scenario in UAT environment
* Partnering and collaborating with stakeholders for clarifying queries and sharing the testing status
* Ensuring testing artifacts are updated and saved as appropriate
* Reconcile test results with expected results
* Incorporate process enhancements related to tools and practices to unlock greater efficiencies and effectiveness
* Partner with UAT Manager/Lead to ensure that testing readiness and testing execution milestones are completed
* Responsible in helping to facilitate the quality testing practices in support of various products
* Maintain regular communication with project stakeholders and ensure ongoing updates on Automation objectives
* Responsible for assessing, creating and building automation tools for gaining efficiency or cost reduction
Required Qualifications, Skills and Capabilities:
* Bachelor's degree or comparable experience
* 3-5 years of experience in manual testing along with formulating test plans and approach, test scenarios and test scripts
* Experience in JIRA process, understanding of the process flow and creation of the task
* Experience with Microsoft Office, Confluence, qTest tool
* Writing and executing queries in SQL
* Knowledge in Unix operating system
* Experience with Agile and waterfall software development methodologies
* Strong, clear, and concise written and verbal communication with ability to edit and prepare executive level communications.
Excellent organizational and project management skills; able to manage competing priorities under ...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-04-24 08:50:06
-
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Payments - Remote Deposit Capture (RDC), you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Establish oneself as the subject-matter expert in Remote Deposit Capture, translating market dynamics and client needs into actionable strategy
* Define and communicate a clear product vision and multi-year roadmap that delivers quantifiable customer and commercial outcomes
* Lead discovery and market research; synthesize insights into problem statements, solution hypotheses, and prioritized requirements
* Define, monitor, and report key success metrics (e.g., adoption, reliability, risk posture, cost, feature utilization) to inform decision-making and governance
* Oversee complex client onboarding and manage escalations to ensure consistent, high-quality client experiences
* Coordinate internal and external communications regarding product updates; maintain comprehensive product and system documentation
* Leads Agile execution in partnership with Technology and Operations, including sprint planning, backlog refinement, and release management
* Cultivates effective partnerships with Operations, Technology, Implementations, Sales, and Service to ensure alignment and timely delivery
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product management or a relevant domain area
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
* Proven ability to document and verbally communicate concepts and ideas, includ...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-04-24 08:50:06
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will welcome and assist clients that walk into our branches using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Meet with branch assigned clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* Ability to work branch hours including weekends and some evenings.
Preferred qualifications, capabilities, and skills
* College degree or military equivalent.
* Experience adhering to banking policies, procedures, and regulatory r...
....Read more...
Type: Permanent Location: Florence, US-AL
Salary / Rate: Not Specified
Posted: 2026-04-24 08:50:05
-
We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorganChase within the Consumer & Community Banking, you are an integral part of Co-Branded Card team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you will be responsible for developing high-quality code and building solutions that enhance partner experiences and expand our customer value proposition.
Your expertise in application design, solutions architecting, development, and testing will be utilized to set strategic technical direction and solve complex problems.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 8+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s) - Java, Python
* Hands on experience in Terraform and Public cloud AWS , including Lambda, ECS, RDS, EMR, and Glue.
* Proficiency in automation and continuous delivery methods
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* Practical cloud native experience
* Proven ability to work effectively with stakeholders
* Extensive experience in advanced design
Preferred qualifications, capabilities, and skills
* Experience in Scala
* Cloud certifications
* In-depth knowledge of the financial services industry and their IT systems
* Experience with AI/ML - Agentic AI
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achiev...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-04-24 08:50:05
-
J.P.
Morgan is a global leader in asset and wealth management with assets under supervision of $2.1 trillion and assets under management of $1.4 trillion.
J.P.
Morgan Private Bank has been helping the world's wealthiest individuals, families, foundations, and endowments grow, manage, and sustain their wealth through personalized, comprehensive financial solutions for more than 160 years.
J.P.
Morgan is a global leader in asset and wealth management with assets under supervision of $2.1 trillion and assets under management of $1.4 trillion.
With Private Bank advisors in 110 offices in 25 states and 20 countries, the Private Bank provides clients with a global perspective delivered through a local, dedicated team of specialists focused on fundamental wealth management disciplines, including investment management, wealth planning, philanthropy, credit and banking.
As a Private Bank Supervisory Manager in Asset & Wealth Management, you will coordinate and work closely with the Private Bank Market Leadership and within the Supervisory team to meet existing supervisory procedure requirements.
You will be responsible for managing complex, high risk escalations from end-to-end and outreach to executive level stakeholders.
Job responsibilities
* Coordinate and lead monthly meeting with Market Manager.
This includes preparing and presenting key findings and overview of activities in prior month
* Participate in Market Leadership meetings and join Market Team calls.
Interact with employees in the market to address questions and take action to resolve
* Coordinate with employees, management and Registration department on changes to employee registration profile including U4 amendments
* Train new hires and existing employees on procedures or specific topics as needed
* Coordinate with Central Supervision, address suitability concerns, review customized client materials, and act as a liaison for issue resolution.
Review and resolve compliance surveillance inquiries
* Provide principal approval for brokerage trade corrections.
Review and action brokerage account maintenance requests (i.e.
options, margin, QIB)
* Perform oversight of incoming correspondence, checks, and securities.
Review trends and patterns of escalated email violations.
* Provide pre-approval of suitability for accounts to participate in alternative investments; review and determine account eligibility for Initial Equity Public Offerings
* Act as error escalation contact for investment related errors.
This includes reviewing and correcting error as well as completing escalation and reporting
* Act as complaint escalation contact, review circumstance to determine possible complaint, submit to firm wide complaint reporting tool, and coordinate with complaint response team for appropriate resolution
* Act as liaison for annual compliance branch exam.
Work with Market Manager to address any remediation needed
Required qualifications, ca...
....Read more...
Type: Permanent Location: Fort Worth, US-TX
Salary / Rate: Not Specified
Posted: 2026-04-24 08:50:03
-
If you are a strategic thinker who thrives in a dynamic environment and is passionate and intellectually curious about driving impactful change, we invite you to join our team and be part of our journey towards transformative growth and innovation.
As an Associate in the Payments Operations Strategy team, you will be an integral part of the team, supporting strategic initiatives aimed at creating operations leverage by driving scale, risk mitigation and the client experience.
You'll work closely with senior leaders to analyze data, develop strategic recommendations, and assist in the execution of key projects.
This is highly visible role that offers an exciting opportunity to gain hands-on experience in strategic planning, data analysis, and project management, while contributing to the overall success of our organization.
*this role is not eligible for immigration sponsorship
Job responsibilities
This position is responsible for providing strategic leadership and supporting a business that has ambitious long-term plans for growth in a highly competitive, complex environment.
Additionally, the position will be responsible for leading key strategic initiatives.
Responsibilities include:
* Support the development and implementation of operating strategies that align with organizational goals and to drive sustainable growth.
* Support the governance, planning, execution, and benefit realization of strategic initiatives across the organization through the Investment Proposal process; work with transversally across the organization to articulate Investment Proposals.
* Leverage data analytics to uncover insights, identify trends, and inform strategic decision making.
* Build strong relationships with internal and external stakeholder to drive alignment and collaboration to define and execute on strategic vision.
* Lead change initiatives to drive adoption of new processes, systems, strategies, and recommendations (i.e., future organizational design, business opportunities etc.).
* Identify opportunities for process optimization and innovation to drive operational excellence.
Required qualifications, capabilities, and skills
* Strong sense of prioritization and ability to execute against deliverables; accountable for projects and issue resolution.
* Demonstrated ability to support and lead cross-functional initiatives with significant technology and operational components, manage project timelines, and drive projects to successful outcomes.
* Critical-thinking capacity to anticipate future needs and develop solutions to complex challenges.
* Strong verbal and written communication skills to effectively convey complex ideas, influence stakeholders, and drive alignment.
* Analytical ability to interpret complex data sets, identify trends, and drive actionable insights to inform strategic decision-making.
* Familiar with data analytics tools and techniques, including data visualization, d...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-04-24 08:50:03
-
The Analytics Solution Associate, within the JPMorgan Chase Consumer & Community Banking (CCB) Finance organization, will support SEC and Regulatory Reporting for the Consumer & Community Banking line of business.
This individual contributor role will collaborate with various teams across CCB LOB Finance, Finance MIS, and Corporate Finance to ensure seamless integration with the firmwide Finance/Risk Roadmap framework.
Job Responsibilities:
* Develop and optimize SQL queries to extract data from data platforms like Databricks/Snowflake
* Utilize Alteryx to clean, transform, and analyze data from multiple sources
* Design and build interactive Tableau/Thoughtspot dashboards and reports to visualize data insights and support decision-making
* Establish operating models and manage the migration of dashboards and analytical solutions to production environments
* Develop understanding of SEC and Regulatory reporting forms (e.g., FR Y-9C, Call Reports) and build analytics frameworks around them
* Collaborate with cross-functional teams, including data analysts and data engineers, to maintain data accuracy and consistency
* Identify and propose new project initiatives based on analysis of current portfolio and regulatory reporting requirements
Required Qualifications, Capabilities, and Skills:
* Bachelor's degree in accounting, Finance, Data Analytics, or related business discipline
* 1+ years of professional experience in a business role utilizing data analytics or business intelligence tools
* Familiarity with writing SQL code and at least one Data visualization or Analytics tool (e.g., Tableau, Alteryx, or similar)
* Strong analytical and problem-solving skills with attention to detail
* Proficient in Microsoft Excel
* Excellent communication skills with the ability to work collaboratively across teams
* Ability to thrive in a fast-paced, dynamic environment with eagerness to learn new technologies
Preferred Qualifications, Capabilities, and Skills:
* Exposure to data analytics, business intelligence, or data engineering concepts
* Experience with cloud-based data platforms (Databricks, Snowflake) or ETL tools preferred
* Familiarity with Python or other programming languages
* Foundational knowledge of banking, financial services, or regulatory reporting environments
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-base...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-04-24 08:50:02
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Windermere, US-FL
Salary / Rate: Not Specified
Posted: 2026-04-24 08:50:01
-
With best-in-class banking, credit card and wealth management services, Chase helps nearly 1 out of 2 American households make the most of their money.
As one of the most-followed financial brands, Chase communicates with millions of social media users across Facebook, Instagram, LinkedIn and X.
Our social media team continues to grow, and we're seeking an Associate to join our team in Chicago, Columbus, or New York.
As a Social Media Associate, Community Manager within the Chase Social Media team, you will focus on community management and social listening, supporting execution across channels and helping deliver insights that inform content and engagement strategies.
You will collaborate closely with internal partners and vendors to help build and deepen connections with our online communities.
Job responsibilities
* Support day-to-day monitoring and engagement across Facebook, Instagram, LinkedIn and X to help build and deepen connections with online communities, surface consumer insights, and flag potential reputational risks in a timely manner.
* Escalate and/or draft responses to queries and comments across Chase social media channels in alignment with established playbooks and guidance.
* Contribute to building engaging online communities and support social content development (content pitching, creative development, copywriting and storyboarding) in partnership with internal and external content teams.
* Assist with collecting and analyzing data using social listening tools (e.g., Sprinklr, ZignalLabs ) to provide actionable consumer insights to the social team and broader marketing and communications partners.
* Support vendor relationship management by helping to troubleshoot and optimize community management and social listening workflows and configurations for best-in-class performance.
* Use analytics to inform content and engagement recommendations; help maintain social listening reports and engagement dashboards, ensuring queries and audience lists are accurate and up to date under direction from senior team members.
* Monitor social trends and preferences among target audiences and share findings with the team to support planning and campaign execution.
* Assist team members across projects and campaigns, tracking timelines, documenting status, and summarizing results and insights for stakeholders.
Required qualifications, capabilities, and skills:
* 3+ years of relevant experience in social media, communications, or marketing with exposure to social analytics and/or community management.
* Familiarity with social listening tools (e.g., Sprinklr, ZignalLabs ) and an interest in developing expertise in social engagement tactics and platform best practices.
* Proficiency with native social analytics dashboards (e.g., platform analytics) and Microsoft Office, including Excel and PowerPoint.
* Strong writing and presentation skills; attention to detail; sound judgment...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-04-24 08:50:01
-
As a Vice President- Data & Ai Business Adoption in Fusion for JPMorgan, you will collaborate closely with Business and Product stakeholders to surface and prioritize high-impact use cases, accelerating delivery through Fusion for JPMorgan for our comprehensive, cloud-native data and AI platform.
You will ensure a seamless, structured handover to the Fusion Customer Success and Product teams by transferring comprehensive customer context-goals, business challenges, and value proposition-to guide implementation and assess product gaps, ensuring information continuity across teams and accelerating time-to-value.
Job Responsibilities:
* Build and deepen executive partnerships across JPMorganChase businesses and Corporate Functions to align Fusion adoption with priority outcomes and funding.
* Shape and prioritize a high-impact use-case portfolio, quantify value, and secure sponsorship to accelerate delivery through Fusion's cloud-native data and AI capabilities.
* Lead structured discovery to define problem statements and facilitate deep-dive workshops with Fusion Customer Success and Product to quickly align on the business problem.
* Ensure a seamless sales-to-implementation handover to Fusion Customer Success and Product, transferring customer goals, challenges, and value proposition to guide implementation and assess product gaps, ensuring information continuity across teams and accelerating time-to-value.
* Define and report outcomes tied to business value (e.g., revenue, efficiency, risk reduction, cycle-time); drive continuous improvement using adoption and utilization metrics.
Required Qualifications, Capabilities, and Skills:
* 7 yrs+ experience in Financial Services, Enterprise Data & AI, Cloud firm.
* Domain expertise in one or more JPMorganChase businesses/functions (e.g., asset/portfolio management, retail banking, credit, fraud, or commercial banking), with a track record of translating business needs into data/AI solutions.
* Strong foundation in data and AI-including data architecture (ingestion, modeling, governance, quality), analytics/ML lifecycle, MLOps/observability-with working knowledge of GenAI and agentic AI patterns and their appropriate use cases.
* Proven facilitation skills to lead discovery and deep-dive workshops with Business, Customer Success, and Product; adept at synthesizing complex inputs into clear problem statements.
* Executive communication and storytelling skills-able to align stakeholders, articulate value hypotheses, and secure sponsorship.
* Experience prioritizing and managing a portfolio of use cases with quantified value, clear success metrics, and phased delivery plans.
* Experience with cloud-native data/AI platforms and modern tooling; skills in Python, GenAI, prompt management/orchestration, and Salesforce.
* Proven ability to manage projects, coordinate cross-functional teams, and deliver results in a fast-paced environment, wit...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-24 08:50:00
-
You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
....Read more...
Type: Permanent Location: Sinking Spring, US-PA
Salary / Rate: Not Specified
Posted: 2026-04-24 08:50:00
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Greenwich, US-CT
Salary / Rate: Not Specified
Posted: 2026-04-24 08:49:59
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Carlsbad, US-CA
Salary / Rate: Not Specified
Posted: 2026-04-24 08:49:58
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: San Rafael, US-CA
Salary / Rate: Not Specified
Posted: 2026-04-24 08:49:58
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Franklin Square, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-24 08:49:57
-
Come join our dynamic Know Your Customer (KYC) Quality Assurance (QA) Data and Analytics Team to support and implement our efforts in ensuring compliance, data reporting.
As an Analytics Solutions Associate at JP Morgan Chase, you will design, implement, and maintain programmatic frameworks to support KYC QA testing and quality reviews, including building Python-based automation tools and applying statistical techniques to support QA conclusions.
You will integrate data from internal systems and APIs, partner with QA leads and risk managers to identify control gaps, and drive continuous improvement of QA processes through automation and standardization.
Additionally, you will perform data quality checks, produce clear documentation for audit and regulatory review, and support governance processes by interfacing with compliance and legal teams.
Job Responsibilities:
* Design, implement, and maintain programmatic frameworks to support KYC QA testing and quality reviews
* Build Python-based automation tools to generate samples, validate inputs, track coverage, and document methodology
* Apply statistical techniques (e.g., confidence intervals, error rates, stratified sampling) to support QA conclusions
* Integrate data from internal systems and APIs to support sampling, testing, and workflow automation
* Partner with QA leads, risk managers, and operations teams to identify control gaps and translate testing requirements into analytical solutions
* Drive continuous improvement of QA processes through automation and standardization
* Perform data quality checks and exception analysis to ensure outputs are accurate and defensible
* Produce clear documentation of sampling logic, assumptions, and methodologies for audit and regulatory review
* Support governance processes by interfacing with AI risk, compliance, and legal teams, and managing required documentation and forms
Required Qualifications, Capabilities and Skills:
* Bachelor's degree in Computer Science, Economics, Statistics, Mathematics, or a related quantitative field
* Experience in analytics, QA analytics, risk, controls, or operations analytics
* Adaptability and willingness to shift focus as business priorities and automation needs change
* Intermediate Python programming skills, including scripting and data manipulation
* Intermediate knowledge of statistics, particularly sampling methodologies and error measurement
* Experience working with APIs or structured data feeds
* Familiarity with IDE-based development environments (e.g., VS Code, PyCharm)
* Basic UNIX/Linux command line skills
* Strong attention to detail and comfort working in controlled, highly regulated environments
* Ability to explain analytical approaches clearly to non-technical stakeholders
Preferred Qualifications, Capabilities and Skills:
* Exposure to Generative AI use cases for automation, documentation, or wo...
....Read more...
Type: Permanent Location: Charlotte, US-NC
Salary / Rate: Not Specified
Posted: 2026-04-24 08:49:56
-
Join us to pioneer user experience insights, shaping products that resonate with customers and end users.
Foster a culture of continuous learning as you mentor and coach junior researchers and designers and bring your thought leadership and expertise to the team.
As an Experience Research Vice President in Open Banking team within Connected Commerce, you will play a pivotal role in shaping the user experience across our products and services.
Leveraging your deep expertise in research methods and user experience design, develop and execute research strategies to uncover valuable insights into the wants, needs, and abilities of our customers and end users.
Your work will provide the foundation used to inform effective product and service designs across the firm.
Apply your advanced knowledge of quantitative and qualitative methods to critically analyze the effectiveness of our existing and future designs as you collaborate with cross-disciplinary teams.
Job responsibilities
* Design and execute comprehensive research studies to identify customer needs, preferences, and behaviors to foster product improvements and innovation
* Analyze and interpret data using advanced quantitative and qualitative methods and translate insights into actionable recommendations for enhancing user experience
* Facilitate surveys and interviews with users to gather information on user needs and desires and create user testing scenarios to further refine the product or feature based on findings
* Mentor and guide junior researchers and designers and foster a culture of continuous learning and knowledge sharing within the user experience design team
* Monitor industry trends and advancements in user experience research methodologies and incorporate innovative techniques to maintain a competitive edge in the market
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in generative and evaluative user experience research, with a strong focus on both quantitative and qualitative research methods
* Proven ability to conduct various research techniques, such as ethnography, surveys, interviews, and advanced data analysis, to derive actionable insights for user experience design
* Demonstrated knowledge of advanced qualitative methods, with evidence of implementing findings that improved product or feature design
* Demonstrated experience in collaborating with cross-functional teams, including UX designers, product managers, and developers, to propel customer-centric decision-making and inform product prioritization
* Experience in designing high-quality research studies with an iterative mindset, with an ability to adapt study parameters to accommodate changing product design needs
Preferred qualifications, capabilities, and skills
* Prior experience managing, coaching, and mentoring junior team members
* Experience using Figma & Jira
* Experience working with ...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-24 08:49:55
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Moreno Valley, US-CA
Salary / Rate: Not Specified
Posted: 2026-04-24 08:49:54
