-
Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.
As a Product Director in Commercial Card, you lead innovation through the development of products and features that delight customers.
As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.
Job responsibilities
* Define the vision, strategy and roadmap specifically for fraud prevention and detection products by collaborating with software engineering, data science and operations to build and implement scalable solutions that balance risk reduction with a client-centric user-experience
* Define product requirements, prioritize features based on business value, integrate third-party tools and tracking KPIs like detection accuracy and false positive rates to continuously improve the product
* Develop and execute a comprehensive multi-year roadmap for fraud detection, prevention and case management tools, prioritizing features and improvements based on fraud risk reduction, business value and positive customer experience
* Translate complex fraud use cases and customer needs into clear product requirements, workflows and success metrics
* Evaluate and integrate third-party fraud-tool vendors, build custom in-house tools and stay current on emerging fraud trends and technologies
* Develop deep domain expertise in customer workflows, empathize with customer pain points and business risks, and champion customer need within the organization
* Coach and mentor the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
* Own product performance and is accountable for investing in enhancements to achieve business objectives
* Monitor market trends, conduct competitive analysis, and identify opportunities for product differentiation
Required qualifications, capabilities, and skills
* Deep knowledge of fraud methodologies, bad actor tactics, and countermeasure technologies within the commercial card domain and industry
* Strong analytical and interpretive skills to solve complex problems and design innovative solutions
* Strong business acumen that enables focus on the delivery of game-changing outcomes through strategic planning and execution excellence.
* An obsessive focus on understanding and addressing the needs of both internal and external customers
* 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
* Extensive knowledge of the product development life cycle, ...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-09-21 08:15:05
-
Fully supporting our customers' success requires a commitment to support the community's success.
The Community Manager role within the Community and Business Development organization will report to the Divisional Community & Business Development Manager in one of our five Consumer Banking Divisions.
This role will play a crucial role in supporting our commitment to our customers' success and the success of the community.
The broader team's focus is to grow One Chase business opportunities within underserved communities and across diverse segments.
The team will also create integrated, actionable financial health roadmaps to help our communities thrive.
As a Vice President - Community Manager in Consumer Bank, you will work in the field, develop a community outreach and engagement program, and collaborate with various teams within Chase to ensure your local community benefits from the full suite of resources we have to offer.
You will be responsible for growing One Chase business opportunities within underserved communities and diverse segments, creating integrated and actionable financial health roadmaps, and building relationships to ensure financial education and product solutions are accessible to all within your assigned community.
Job responsibilities
* Develop a community outreach and engagement program that builds community relationships with proven ability to make business development calls (70% external, 30% internal)
* Leverage national community playbook (i.e., activation plan) to engage the community in a meaningful way, and complimenting the curriculum with local programing and events to host in branches
* Build and manage the community engagement calendar, facilitate (and/or co-facilitate) regular financial health workshops, Chase Chats and community events in the branch
* Own execution of the events end to end from event outreach, in-branch awareness, customer and community enrollment
* Report results based on event surveys to inform national community teams on opportunities for improvement
* Partner with Branch Managers, Bankers and OneChase Partners on customer engagement, referrals from events and adoption of financial product solutions, and with Global Philanthropy to ensure a collaborative approach to events
* Act as a Culture Carrier and steward of inclusion in the branches by supporting employee development and BRG partnership
Required qualifications, capabilities, and skills
* Proven leadership experience with ability to influence across the firm and in the community, plus heavily organized and with both strong event coordination and project management skills
* Ability to build strong relationships with clients, peers, partners and contacts
* Executive presence with strong presentation skills in small and large / public group settings
* Self-starter with a proactive approach, strong time management and prioritization skills and a passionate, authentic, and bold t...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2025-09-21 08:15:04
-
Fully supporting our customers' success requires a commitment to support the community's success.
The Community Manager role within the Community and Business Development organization will report to the Divisional Community & Business Development Manager in one of our five Consumer Banking Divisions.
This role will play a crucial role in supporting our commitment to our customers' success and the success of the community.
The broader team's focus is to grow One Chase business opportunities within underserved communities and across diverse segments.
The team will also create integrated, actionable financial health roadmaps to help our communities thrive.
As a Vice President - Community Manager in Consumer Bank, you will work in the field, develop a community outreach and engagement program, and collaborate with various teams within Chase to ensure your local community benefits from the full suite of resources we have to offer.
You will be responsible for growing One Chase business opportunities within underserved communities and diverse segments, creating integrated and actionable financial health roadmaps, and building relationships to ensure financial education and product solutions are accessible to all within your assigned community.
Job responsibilities
* Develop a community outreach and engagement program that builds community relationships with proven ability to make business development calls (70% external, 30% internal)
* Leverage national community playbook (i.e., activation plan) to engage the community in a meaningful way, and complimenting the curriculum with local programing and events to host in branches
* Build and manage the community engagement calendar, facilitate (and/or co-facilitate) regular financial health workshops, Chase Chats and community events in the branch
* Own execution of the events end to end from event outreach, in-branch awareness, customer and community enrollment
* Report results based on event surveys to inform national community teams on opportunities for improvement
* Partner with Branch Managers, Bankers and OneChase Partners on customer engagement, referrals from events and adoption of financial product solutions, and with Global Philanthropy to ensure a collaborative approach to events
* Act as a Culture Carrier and steward of inclusion in the branches by supporting employee development and BRG partnership
Required qualifications, capabilities, and skills
* Proven leadership experience with ability to influence across the firm and in the community, plus heavily organized and with both strong event coordination and project management skills
* Ability to build strong relationships with clients, peers, partners and contacts
* Executive presence with strong presentation skills in small and large / public group settings
* Self-starter with a proactive approach, strong time management and prioritization skills and a passionate, authentic, and bold t...
....Read more...
Type: Permanent Location: Westlake, US-OH
Salary / Rate: Not Specified
Posted: 2025-09-21 08:15:04
-
Fully supporting our customers' success requires a commitment to support the community's success.
The Community Manager role within the Community and Business Development organization will report to the Divisional Community & Business Development Manager in one of our five Consumer Banking Divisions.
This role will play a crucial role in supporting our commitment to our customers' success and the success of the community.
The broader team's focus is to grow One Chase business opportunities within underserved communities and across diverse segments.
The team will also create integrated, actionable financial health roadmaps to help our communities thrive.
As a Vice President - Community Manager in Consumer Bank, you will work in the field, develop a community outreach and engagement program, and collaborate with various teams within Chase to ensure your local community benefits from the full suite of resources we have to offer.
You will be responsible for growing One Chase business opportunities within underserved communities and diverse segments, creating integrated and actionable financial health roadmaps, and building relationships to ensure financial education and product solutions are accessible to all within your assigned community.
Job responsibilities
* Develop a community outreach and engagement program that builds community relationships with proven ability to make business development calls (70% external, 30% internal)
* Leverage national community playbook (i.e., activation plan) to engage the community in a meaningful way, and complimenting the curriculum with local programing and events to host in branches
* Build and manage the community engagement calendar, facilitate (and/or co-facilitate) regular financial health workshops, Chase Chats and community events in the branch
* Own execution of the events end to end from event outreach, in-branch awareness, customer and community enrollment
* Report results based on event surveys to inform national community teams on opportunities for improvement
* Partner with Branch Managers, Bankers and OneChase Partners on customer engagement, referrals from events and adoption of financial product solutions, and with Global Philanthropy to ensure a collaborative approach to events
* Act as a Culture Carrier and steward of inclusion in the branches by supporting employee development and BRG partnership
Required qualifications, capabilities, and skills
* Proven leadership experience with ability to influence across the firm and in the community, plus heavily organized and with both strong event coordination and project management skills
* Ability to build strong relationships with clients, peers, partners and contacts
* Executive presence with strong presentation skills in small and large / public group settings
* Self-starter with a proactive approach, strong time management and prioritization skills and a passionate, authentic, and bold t...
....Read more...
Type: Permanent Location: New Caney, US-TX
Salary / Rate: Not Specified
Posted: 2025-09-21 08:15:02
-
Fully supporting our customers' success requires a commitment to support the community's success.
The Community Manager role within the Community and Business Development organization will report to the Divisional Community & Business Development Manager in one of our five Consumer Banking Divisions.
This role will play a crucial role in supporting our commitment to our customers' success and the success of the community.
The broader team's focus is to grow One Chase business opportunities within underserved communities and across diverse segments.
The team will also create integrated, actionable financial health roadmaps to help our communities thrive.
As a Vice President - Community Manager in Consumer Bank, you will work in the field, develop a community outreach and engagement program, and collaborate with various teams within Chase to ensure your local community benefits from the full suite of resources we have to offer.
You will be responsible for growing One Chase business opportunities within underserved communities and diverse segments, creating integrated and actionable financial health roadmaps, and building relationships to ensure financial education and product solutions are accessible to all within your assigned community.
Job responsibilities
* Develop a community outreach and engagement program that builds community relationships with proven ability to make business development calls (70% external, 30% internal)
* Leverage national community playbook (i.e., activation plan) to engage the community in a meaningful way, and complimenting the curriculum with local programing and events to host in branches
* Build and manage the community engagement calendar, facilitate (and/or co-facilitate) regular financial health workshops, Chase Chats and community events in the branch
* Own execution of the events end to end from event outreach, in-branch awareness, customer and community enrollment
* Report results based on event surveys to inform national community teams on opportunities for improvement
* Partner with Branch Managers, Bankers and OneChase Partners on customer engagement, referrals from events and adoption of financial product solutions, and with Global Philanthropy to ensure a collaborative approach to events
* Act as a Culture Carrier and steward of inclusion in the branches by supporting employee development and BRG partnership
Required qualifications, capabilities, and skills
* Proven leadership experience with ability to influence across the firm and in the community, plus heavily organized and with both strong event coordination and project management skills
* Ability to build strong relationships with clients, peers, partners and contacts
* Executive presence with strong presentation skills in small and large / public group settings
* Self-starter with a proactive approach, strong time management and prioritization skills and a passionate, authentic, and bold t...
....Read more...
Type: Permanent Location: Springdale, US-AR
Salary / Rate: Not Specified
Posted: 2025-09-21 08:15:01
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Shreveport, US-LA
Salary / Rate: Not Specified
Posted: 2025-09-21 08:15:01
-
Maintain a strong and consistent control environment across Wholesale Lending Services (WLS) and execute Compliance & Operational Risk Evaluation (CORE) requirements.
Join our team as a Control Manager, Senior Associate, and help ensure a sustainable and disciplined end-to-end control environment for Wholesale Lending Services.
As a Control Manager Senior Associate within the Commercial & Investment Bank, you will be responsible for the end-to-end execution of CORE requirements and support all control-related efforts for WLS Operations and Client & Deal Support.
You will partner with stakeholders to identify and remediate control gaps, manage operational risk events, and ensure timely issue escalation and remediation.
Job Responsibilities:
* Evaluate and perform end-to-end analysis of the business' operational risk and control environment to identify significant gaps and weaknesses.
* Determine root causes of control issues and develop timely, sustainable solutions.
* Ensure controls are properly designed, operating effectively, and essential to a proactive risk and control culture.
* Perform ongoing analysis of program-related data (e.g., KRI/KPI) and develop ad-hoc reports to support business strategies.
* Assist with development of CORE documentation through process walkthroughs and deep dives with business units.
* Partner with stakeholders to support control breaks, resolutions, and operational risk events.
* Engage with legal, compliance, risk, audit, and technology control partners to manage regulatory and reputational risk.
* Support top-down risk analysis, real-time control issue detection, escalation, and remediation.
* Implement sound change management protocols and evaluation strategies.
* Synthesize large amounts of data to formulate appropriate conclusions and recommendations.
* Add unique aspects to this job here (e.g., specialized technology, business knowledge, governance travel requirements, and regional responsibilities).
Required Qualifications, Capabilities, and Skills:
* Bachelor's degree or equivalent experience required.
* 5 years of experience in financial services industry with background in controls, audit, quality assurance, operational risk management, or compliance; or equivalent subject matter expertise in a relevant business-related function/operation.
* Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio); data analytics experience, using Excel, Access.
* Strong business knowledge and understanding of regulations.
* Excellent written and verbal communication skills with the ability to influence business leaders.
* Strong interpersonal, collaboration, and relationship-building skills.
* Ability to work autonomously, manage competing priorities, and adapt to shifting priorities in a fast-paced environment.
* Moderate level of independent decision-making using sound judgment.
* Solid critical th...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-09-21 08:15:00
-
Harness your technical expertise to shape innovative client solutions and bridge product capabilities with real-world challenges.
Collaborate closely with diverse teams, be the catalyst for transformative client experiences, and redefine solution-oriented success.
As a Client Solutions Architect Manager in J.P.
Morgan Healthcare Payments- ISV Independent Software Vendor , you are an integral part of a team that innovates and supports the sales process for the technical adoption of comprehensive product solutions for clients with complex challenges.
Leveraging your technical expertise in specific products and industries, you develop viable solutions that add value to clients, track how clients are using our products, and ensure results are realized.
Drive success of Embedded Payments solutions for our ISV software partners through solution planning, end to end performance monitoring and cross functional collaboration across Healthcare Payments
Job responsibilities
* Lead the solutioning and provide tailored project charters to assigned clients, taking into account the complexity, technology stack, client objectives, and desired outcomes.
* Exhibits a consultative approach with clients and works to deeply understand current to future state with product implementation experience
* Serves as a subject matter expert on healthcare ISV products and capabilities with a deep understanding of our clients' needs and current industry trends
* Focused on organization in fast-paced environment with ability to manage multiple projects/deliverables simultaneously
* Build and maintain strong relationships with key internal partners in Banking, Treasury, Client Solutions, Operations and Product Management
* Leads the configuration and modification of the firm's products and solutions, often in partnership with Technology, to fit complex client use cases
* Supports Sales in solutioning and mandating deal stages for pricing, pipeline planning, and account planning
* Engages with technical members of client teams to deliver presentations and technical demonstrations on product capabilities and solutions.
Identifies and defines development requirements for product design enhancements based on client feedback
* Support ISV sales and solutioning teams in developing and implementing strategic plans that outline goals, timelines, and success metrics for ISV partnerships, ensuring all stakeholders are aligned on priorities.
* Track and analyze the performance of ISV partnerships, using data-driven insights to identify areas for improvement and partner with functional owners to implement necessary changes to enhance partner and customer experiences
* Collaborate with key organizational functions, including sales, marketing, client onboarding, client service, product, and technology, to ensure a unified approach in delivering embedded payment solutions
Required qualifications, capabilities, and skills
* 5+ y...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-09-21 08:15:00
-
You are customer focused, enjoy building relationships and providing financial advice to your clients.
A role as an Associate Banker is for you.
As an Associate Banker in Middle Market, you will work both independently and as part of a team to introduce our comprehensive solutions to clients.
As a Banker Associate you are responsible for helping bankers cover new prospects, deepen existing client relationships, complete portfolio reviews, build market share and drive internal and external client dialogue.
Our Banker Associates are required to have deep working knowledge of our solutions including, but not limited to: Credit, Treasury Services, International Banking, Commercial Card and Merchant Services.
Multinational Associates work closely with product partners, Corporate Client Banking, Global Corporate Banking, and Core, therefore our ideal candidate exhibits a strong interest in cross border businesses, cultural sensitivity, a commitment to teamwork and partnership, and exceptional work ethic and attention to detail.
This role is not eligible for employer sponsored immigration support of any kind.
Job Responsibilities
* Champion a culture of innovation and a customer centric mindset
* Stay up-to-date with industry trends to identify opportunities for innovation or strategic partnerships
* Find ways to drive new client acquisition in partnership with the bankers
* Embrace a culture of respect, diversity and inclusion
Required Qualifications, Capabilities and Skills
* 3+ years in a similar banking, venture, credit or treasury role
* Outstanding professional reputation and integrity
* Strong leadership skills required
* Demonstrated ability to develop and retain new and profitable relationships in a highly competitive environment
* Ability to assess risks inherent in complex credit transactions and mitigate, structure and negotiate accordingly
* Extensive knowledge of products and services
Preferred Qualifications, Capabilities and Skills
* Bachelor's degree preferred
* Superior knowledge of the market dynamics and its business environment preferred
* Excellent problem solving, oral, and written communication skills
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition...
....Read more...
Type: Permanent Location: Las Vegas, US-NV
Salary / Rate: Not Specified
Posted: 2025-09-21 08:14:59
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Storrs Mansfield, US-CT
Salary / Rate: Not Specified
Posted: 2025-09-21 08:14:58
-
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager, Vice President in Talent Acquisition, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product management or a relevant domain area
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Preferred qualifications, capabilities, and skills
* Demonstrated prior experience working in a highly matrixed, complex organization
* Experience with Oracle HCM and other SAAS applications preferred
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, ba...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-09-21 08:14:57
-
As a transformational digital product leader, you will lead our Content Management Platform Services within Global Banking, navigating the intersection of product innovation, enterprise architecture, regulatory compliance, and AI-enabled content intelligence.
You possess deep cross-functional fluency in modern content platforms, mastery in integrating Marketing and Sales Enablement ecosystems, and operational excellence to drive a global, multi-tenant content strategy across business lines and channels.
You will architect a modular, metadata-driven content supply chain optimized for reuse, performance, and governance, while orchestrating search, discovery, and personalization at scale using next-generation AI technologies.
This platform-centric role requires your vision, engineering-level understanding, and deep B2B context to enable enterprise product leadership.
Job Responsibilities
Strategic & Platform Leadership
* Architect and own the enterprise-wide content management product strategy, encompassing CMS, DAM, content delivery APIs, search layers, and governance frameworks.
* Develop and socialize a global content supply chain operating model, integrating upstream planning and downstream channel orchestration and compliance-led archival/reporting.
* Lead a multi-year transformation agenda integrating Adobe Experience Manager (or equivalent), headless personalization engines, DAMs, metadata registries, knowledge graphs, and advanced orchestration services.
* Envision and deliver AI-augmented content findability and reuse solutions, incorporating semantic search, NLP-driven tagging, generative content briefing, and automated policy compliance checks.
Integration Leadership - Marketing and Sales Enablement
* Define and execute an integration blueprint that connects disparate ecosystems including Adobe Experience Cloud, Salesforce (Marketing Cloud, CRM, and Enablement tools), Seismic, and consent management platforms.
* Rationalize and consolidate platform capabilities across internal silos to enable full-funnel visibility and traceability of content performance.
Governance & Risk Management
* Implement enterprise content taxonomies, content quality scorecards, and traceability logs to comply with global regulatory and audit requirements.
* Establish governance frameworks for templated vs.
custom-made content, automated expiration workflows, legal holds, and audit trail requirements across business.
* Lead cross-functional compliance, legal, and security reviews to ensure platform-level policy adherence and integration with enterprise risk systems.
Experience Enablement
* Enable omnichannel content targeting and personalization at scale through robust segmentation logic, offer catalogs, experimentation tools, and feedback loops.
* Collaborate with UX design, accessibility teams, and performance engineering to ensure highly performant, WCAG-compliant experiences across all devices and ...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-09-21 08:14:57
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and ex...
....Read more...
Type: Permanent Location: Collegeville, US-PA
Salary / Rate: Not Specified
Posted: 2025-09-21 08:14:56
-
Leverage your deep technical knowledge to reshape how clients experience our products and help to elevate every client interaction.
As a Core Trade Product Director within Trade & Working Capital (T&WC), you will leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation.
You will inspire cross-functional teams to create groundbreaking solutions that address customer needs, develop industry differentiators, and enhance the value proposition of Core Trade products for our customers.
T&WC is a division of J.P.
Morgan Payments, connecting counterparties with market-leading solutions such as Supply Chain Finance, Receivables Finance, Contract Monetization, Working Capital Lending, Export Agency Finance, and Traditional Trade solutions.
Core Trade, a part of T&WC, includes Trade Loans, Commercial & Standby Letters of Credit, Guarantees, Corporate Draft & Bill of Exchange Discounting, Documentary Collections, and other Core Product offerings for corporations and financial institutions.
Job Responsibilities
* Lead strategic initiatives to develop a consistent and efficient front-to-back operating model that seamlessly delivers Core Trade products and services to our expanding global customer base.
* Help define product strategy to achieve enhanced capabilities, reduce risk, improve operating efficiency in line with the global business strategy.
* Work closely with client coverage groups, trade sales, and regional product managers to provide quality solutions to our clients.
* Anticipate internal and external factors impacting business and implement plans to mitigate risks and capitalize on opportunities.
* Conduct new product development, including implementing product extensions for current offerings in light of evolving market trends and client requirements; manage Fintech partnerships for Core Trade.
* Provide internal and external product advocacy through active participation at industry forums, conferences, working groups, and media communications.
* Define and manage product roadmap, prioritization of tech initiatives and business requirements, including conceptual and detailed design for new initiatives, in partnership with Tech and Operations.
* Conduct internal training sessions for multiple disciplines.
* Function as a trusted advisor and thought leader on key digital opportunities related to product features and continuous process enhancements.
Required qualifications, capabilities, and skills:
* 10+ years of experience in Trade & Working Capital, Lending products or equivalent expertise delivering products, projects, or technology applications
* Extensive knowledge of the product development life cycle, technical design, and data analytics
* Experience in driving business transformation and change initiatives within organizations and managing stakeholders across multiple functions
* E...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-09-21 08:14:55
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Corvallis, US-OR
Salary / Rate: Not Specified
Posted: 2025-09-21 08:14:55
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Murfreesboro, US-TN
Salary / Rate: Not Specified
Posted: 2025-09-21 08:14:54
-
Bring your expertise to JPMorgan Chase, a global leader in financial services committed to innovation, integrity, and making a positive impact.
As part of our Third Party Application Security (TPAS) program within Corporate Third Party Oversight (CTPO), you'll be at the heart of our mission to keep the firm's supply chain strong and resilient.
Here, you'll help anticipate and address new and emerging risks in third party software, cloud environments, and AI systems-using your skills to solve real-world challenges that affect our company, partners, and communities.
As a Third Party Application Security Associate within the Third Party Application Security (TPAS) program, you'll play a pivotal role in protecting JPMorgan Chase's supply chain.
You'll lead efforts to monitor and strengthen third party applications by assessing Software Bill of Materials (SBOMs), Artificial Intelligence Bill of Materials (AI BOMs), and cloud security controls.
In this fast-paced environment, you'll engage directly with suppliers, analyze risk data, and track remediation efforts.
You'll collaborate with stakeholders across Lines of Business, Technology, Cybersecurity, and Cloud Engineering to streamline security assessments and validate controls-making a tangible impact on the security and resilience of our organization.
Job Responsibilities
* Assess, verify, and develop processes to gather and analyze third party application security data, including Software Bill of Materials (SBOMs), AI Bill of Materials (AI BOMs), and cloud security controls.
* Proactively engage with suppliers to encourage timely remediation of identified issues.
* Adapt and thrive in a rapidly evolving technology landscape by quickly learning new security frameworks and emerging standards.
* Continuously monitor controls to ensure supply chain security.
* Drive continuous improvement by identifying and implementing opportunities to processes, tools, and overall program.
Required Qualifications, Capabilities, and Skills
* Experience: 2+ years in application security, third party risk management, or cloud security within a financial services or technology environment.
* Analytical Mindset: Ability to understand security requirements, regulatory drivers, and a curiosity that looks for the story behind the data.
* Control Focused: Detail-oriented approach to verifying the accuracy of security assessments and underlying data, especially in large and complex environments.
* Tech-Savvy: Proficiency in Microsoft Office (especially Excel), and familiarity with security assessment tools, SBOM/AI BOM standards, and cloud security platforms (e.g., AWS, Azure, GCP).
* Team Player: Excellent interpersonal skills to work seamlessly within a team and communicate across various departments, both written and verbal.
* Multitasker: Ability to juggle multiple priorities and meet tight deadlines with exceptional organizational skills.
* Innovator: Capab...
....Read more...
Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2025-09-21 08:14:54
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Loveland, US-CO
Salary / Rate: Not Specified
Posted: 2025-09-21 08:14:53
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Lakewood, US-NJ
Salary / Rate: Not Specified
Posted: 2025-09-21 08:14:52
-
If you are a collaborative team member and a solutions and control oriented individual, J.P.
Morgan is the place for you!
Drive risk excellence as a Private Bank Client Service Control Solutions Associate-lead the charge in building robust controls, detecting issues in real time, and shaping a proactive risk management culture.
As a Client Service Control Solutions Associate within the U.S.
Private Bank at JP Morgan, you will lead, build, and maintain a strong control framework supporting a continuous and integrated approach to risk assessment.
You will ensure the team assists in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.
Job responsibilities
* Create an initiative-taking risk and control culture leveraging proven evaluation strategies and sound change management protocols
* Support end-to-end execution of the Risk & Control environment, issue and error resolution, reduction of financial loss, audit and regulatory exposure, and reputational risk
* Engage with Control Management partners, colleagues across the firm, service, business, operations management, legal, compliance, risk, audit, regulators, technology, and control functions
* Build and advance program-related data (e.g., KRI/KPI) and performance metrics to support business processes, programs, and strategies
* Identify technology solutions in partnership with Product and Process owners
* Manage ongoing Change Management requests from Service and Business partners for risk evaluation, approval, and updates to processes and procedures
Required qualifications, capabilities, and skills
* Bachelor's degree required
* 3+ years of experience in financial services
* Strong expertise in control and risk management, with a passion for process design, innovation, and technology
* Skilled at gathering business requirements and collaborating with diverse teams
* Flexible, highly organized, and able to thrive in fast-paced environments
* Proficient at visualizing and communicating complex, data-driven insights
* Experienced in process mapping, analysis, and identifying business opportunities from data; advanced Microsoft Office skills
Preferred qualifications, capabilities, and skills
* Experience utilizing and implementing AI/machine learning solutions a plus
* Change Mobilization toolset proficiency a plus (Alteryx, Tableau, Python, Databricks, SQL)
* Experience in controls, audit, risk management, or compliance
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and as...
....Read more...
Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2025-09-21 08:14:52
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Charlottesville, US-VA
Salary / Rate: Not Specified
Posted: 2025-09-21 08:14:51
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Dover, US-NJ
Salary / Rate: Not Specified
Posted: 2025-09-21 08:14:51
-
Elevate your career by leading multi-faceted technology programs and integrating innovative solutions to drive dynamic impact across global operations.
As a Principal Technical Program Manager in Digital Channels and Connectivity within Payments Technology, you will lead a team of Program Managers.
The team is responsible for the success of a portfolio of complex, multi-functional technology projects and programs that impact experiences for clients, employees, and stakeholders across the firm.
You will establish standards and governance for all project managers within Digital Channels and Connectivity.
Your advanced analytical reasoning and adaptability will enable you to break down business, technical, and operational objectives into manageable tasks, navigate ambiguity, and drive change.
With demonstrated technical fluency, you will manage resources, budgets, and cross-functional teams to deliver innovative solutions aligned with the firm's strategic goals.
Your exceptional communication and influencing skills will foster productive stakeholder relationships, ensuring alignment and effective risk management.
In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape and enabling highly effective and efficient delivery to maximize client outcomes.
Job responsibilities
* Develop and implement strategic technical program plans that align with organizational goals and promote cross-functional collaboration
* Oversee the execution of complex technology projects and programs, managing resources, budgets, and timelines while mitigating risks and resolving roadblocks
* Foster strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures to achieve beneficial outcomes
* Guide the selection and implementation of appropriate technologies, platforms, and software tools by leveraging advanced technical fluency
* Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying current with emerging technologies
* Establish clear expectations and success factors for all Program and Project Managers within Digital Channels and Connectivity
* Partner with multiple Product Management teams to deliver complex projects and establish governance processes
* Collaborate with engineering managers to deliver high-quality deliverables and features
* Lead a community of project and program managers, setting a high standard for excellence
Required qualifications, capabilities, and skills
* 7+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations
* Demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing solutions
* Advanced analytical reasoni...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-09-21 08:14:50
-
Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.
As a Technology Support II team member in the Commercial & Investment Bank, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows.
Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.
Job responsibilities
* Serve as the escalation point of contact, leveraging strong product knowledge to support the Payments Solution Center, Service teams, and other internal partners, with a particular focus on Managed File Transfer Services
* Provide direct assistance to our Client Onboarding and Service Solution Center analysts, addressing complex questions and escalations via phone, email, and chat.
* Present research, options ,and explanations directly to our external clients via video conferencing tools such as Zoom and Microsoft Teams
* Act as a point of contact during Major Incidents, collaborating with the Global Incident Management team and other partners to communicate client, product, and helpdesk impacts
* Communicate with senior leadership regarding Incidents and priority client issues
* Represent the Payments Solution Center in meetings with clients and internal partners, including client calls, business reviews, root cause analysis (RCA) discussions, and project meetings
* Analyze service cases and collaborate with stakeholders to prevent potential escalations and recurrence of previous issues.
* Contribute expertise to the development of new support documentation, along with updating existing documentation
* Collaborate on future work streams to add additional Solution Center support teams within the Solution Center Escalations team
Required qualifications, capabilities, and skills
* 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
* Strong Oral and Written Communication
* Strong m eeting facilitation and influencing skills
* Strong Problem-Solving Skills/Critical Thinking Skills/Decisive and Detail Oriented
* Understanding of Corporate Treasury Management, Payment Processing, and Reconciliation
* Working knowledge of Microsoft Operating System and Office Suite
* Able to Effectively Multi-Task in a fast-paced environment , with effective Time Management and Organizational Skills
* Demonstrate s technical fluency and an ability to learn and understand new technical concepts and products
Preferred qualifications, capabilities, and skills
* Fluency in a 2 nd language (Spanish)
* Experience working with Client Relationship Management tools
* Experience working in Digital Ch...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-09-21 08:14:49
-
Join the firm thatFORTUNE has named one of the top five "World's Most Admired Companies" andLinkedInranked #1 out of 50 of thebest companies in the U.S.forbest places to work and grow your career.
As a Loan Servicing Associate I within JPMorganChase, you will manage a portfolio of loans, interpret loan documents, and ensure deadlines are met, significantly impacting our Lending Services department.
You will use your knowledge of loan servicing to resolve problems, make informed decisions, and suggest improvements.
Proficiency in conflict management, critical thinking, and stakeholder management will help you navigate conflicts and achieve beneficial outcomes.
You will apply strategic planning and time management skills to align operations with long-term goals.
Additionally, your role involves training others, managing projects, and having your work reviewed by more experienced professionals.
Job responsibilities
* Interpret and manage loan documents for an assigned portfolio, ensuring compliance with terms and deadlines.
* Utilize critical thinking skills to identify and resolve short-term loan servicing issues within established policies and procedures.
* Collaborate with internal and external stakeholders to facilitate discussions and negotiations, aiming to resolve conflicts and drive win-win solutions.
* Contribute to the improvement of current loan servicing methods by proposing and implementing changes based on in-depth understanding of lending services.
* Provide training and guidance to junior team members on loan servicing tasks, fostering their professional growth.
Required qualifications, capabilities, and skills
* Two or more years of experience or equivalent expertise in managing and interpreting loan documents within a financial institution.
* Demonstrated proficiency in conflict management, with a track record of facilitating discussions and negotiations to resolve conflicts.
* Proven ability to apply critical thinking skills to identify and resolve loan servicing issues within established policies and procedures.
* Experience in training and guiding others on loan servicing tasks, fostering their professional growth.
* Advanced proficiency in strategic planning and time management, with a history of efficiently managing tasks and aligning operations with long-term goals.
Preferred qualifications, capabilities, and skills
* Collaborate effectively with cross-functional teams to ensure seamless client service operations, leveraging strong interpersonal relationship skills and a focus on enhancing client satisfaction and service delivery.
* Demonstrate flexibility and adaptability, maintaining a positive and optimistic attitude while adjusting to changing conditions and priorities.
* Exhibit teamwork and motivation, actively contributing to team success by being supportive, helpful, and collaborative, and showing a willingness to learn and receive direction.
...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-09-21 08:14:49