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Burlington Telecom is a leading provider of delivering FTTH (Fiber-To-The-Home) Broadband services to both residential and business customers.
As our company continues to grow, we are seeking skilled Service Technicians to join our team. Working as a Service Technician for a Fiber-to-the-Home (FTTH) broadband provider is an exciting and rewarding opportunity that offers a unique blend of technical challenges, customer interaction, and career growth.
In this role, you'll find yourself on the forefront of cutting-edge technology, ensuring that customers stay connected seamlessly while contributing to the growth of a high-demand industry. Apply today for a chance to join Burlington Telecom!
Job Type: Full-time
Rate: $22-$27/hour plus on call and overtime pay if applicable
Location: Burlington, VT
Primary Responsibilities Include:
* Install, connect, troubleshoot, repair, and configure FTTH equipment and services at residential and commercial customer locations.
* Ensure that the installation follows company standards and customer requirements.
* Test and verify that the broadband services are functioning correctly.
* Test and locate trouble within the broadband system, replace or repair defective equipment, and ensure proper craftsmanship and care for Fiber Optic components and network.
* Troubleshoot and diagnose connectivity issues and equipment malfunctions.
* Perform repairs and maintenance on FTTH infrastructure, including optical network terminals (ONTs), routers, and related equipment.
* Replace or upgrade faulty components or equipment to ensure reliable service.
* Provide excellent customer service by addressing customer inquiries and resolving technical issues.
* Educate customers on the services being provided, instruct them on the proper use of equipment, propose solutions, and describe the advantages of and sell additional services.
* Conduct regular testing and quality assurance checks on the FTTH network to ensure optimal performance and reliability.
* Monitor network performance and address any issues promptly.
* Maintain accurate records of service calls, installations, repairs, and customer interactions.
* Update customer account information and service records as required.
* Maintain an appropriate and professional image of the company through personal appearance, demeanor, driving habits, and interactions with customers.
* Adhere to safety protocols and guidelines to ensure a safe working environment for yourself and others.
* Stay up to date with the latest FTTH technology and best practices through company provided ongoing technical training and certification programs.
* Effectively troubleshoot and solve technical problems related to FTTH services and equipment.
* Use diagnostic tools and equipment to identify and resolve issues.
The successful Service Technician will have:
* Valid and Clean Driver’s License
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Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2026-03-05 08:02:57
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We have an immediate opening for a Field Design and Estimate Coordinator at Antietam Broadband.
The Field Design and Estimate Coordinator is responsible for planning, evaluating, and designing broadband network infrastructure to support Antietam Broadband’s service expansion.
This role conducts detailed field surveys, develops capital cost estimates for fiber builds, and collaborates closely with sales, construction, engineering, and operations teams to ensure proposed network extensions meet technical, financial, and customer requirements.
This position combines hands-on field work with office-based design and analysis to deliver cost-effective, scalable, and high-performing network solutions.
Title: Field Design and Estimate Coordinator
Location: Onsite
Rate: $65,000 - $75,000 annually
Full-Time/Part Time: Full-Time
Reporting to: Construction Manager
Primary Responsibilities Include:
* Conduct on-site surveys at customer and prospective business locations to assess service feasibility and construction requirements.
* Evaluate existing network infrastructure, including fiber routes, nodes, handholes, conduit systems, and aerial facilities, to identify the most efficient and cost-effective service paths.
* Develop detailed capital expenditure (CapEx) estimates for fiber construction projects, incorporating materials, labor permitting, right-of-way, and construction methodology.
* Create network design plans that balance cost, scalability, reliability, and service performance.
* Partner with sales engineers and account executives to support customer proposals with accurate technical designs and cost data.
* Coordinate with construction, permitting, engineering, and operations teams to validate designs, constructability, and project feasibility.
* Utilize GIS, AutoCAD, and internal network design tools to document proposed routes, schematics, and network layouts.
* Monitor market trends, competitive activity, and customer demand to recommend proactive network expansion opportunities.
* Ensure all designs comply with Antietam Broadband engineering standards, local regulations, and industry best practices.
* Support ROI modeling and business case development to inform network investment decisions.
Qualifications
* High School Diploma or GED
* Minimum 3 years of experience in broadband network engineering, planning, construction, or a related field.
* Strong understanding of fiber-optic network architectures, including GPON, Active Ethernet, and transport networks.
* Working knowledge of construction methods such as aerial installation, underground placement, directional boring, and trenching.
* Ability to read, interpret, and analyze construction drawings, GIS maps, and as-built documentation.
* Strong analytical skills, including cost estimation and financial modeling.
* Excellent written and verbal communication skills with the ability to collaborate a...
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Type: Permanent Location: Hagerstown, US-MD
Salary / Rate: Not Specified
Posted: 2026-02-21 08:38:53
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Are you open to working in the fast paced, evolving world of telecommunications with a passion for technology and delivering excellence? The Communications Technician 2 position in New Knoxville, OH offers competitive pay, with additional compensation for on call work, and raises for tier progressions every six months.
The company provides you with a vehicle, tools, and personal protective equipment.
If you are looking for a place to learn new skills and grow with a team that values your talents every day, then NK Telco is the place for you!
Title: Communications Tech 2
Job Type: Full-time
Rate: $21.00 - $24.00 per hour plus on call and overtime pay if applicable
Location: New Knoxville, OH
Reporting to: Lead Tech
Primary Responsibilities Include:
* Install, disconnect, connect, upgrade, downgrade, make changes, troubleshoot, and repair customer services for residential and commercial locations.
* Install fiber drops, interior fiber wiring, ONTs, customer fiber equipment, and complete end-to-end fiber service installations.
* Perform fiber splicing for new construction, maintenance, restoration, and customer activation, including both aerial and underground applications.
* Maintain broadband and fiber systems by testing to locate trouble, opening cable to replace or repair defective sections, and sealing/closing cable.
* Splice cable to protector devices, fiber terminals, distribution frames, and splice drop cable to feeder/distribution systems.
* Educate customers on services being provided, proper equipment use, and propose/sell additional solutions and upgrades.
* Maintain an appropriate and professional image of the company through appearance, demeanor, driving habits, and customer interactions.
* Assist with new construction projects including fiber placement, terminal installation, and cutover activities.
* Perform other duties as assigned.
Qualifications
* High School Diploma or GED
* A valid Driver’s License and clean driving record is required
* 1–2 years of CATV, fiber installation, or other relevant technical/electronic experience.
* Able to install, troubleshoot, and repair customer products/services using knowledge of plant distribution, fiber systems, and customer equipment.
* Ability to install and run fiber drops, interior fiber pathways, and terminate customer fiber services.
* Able to locate and mark underground services utilizing test equipment, prints, and database mapping software.
* Splice and repair fiber, including fusion splicing, ribbon splicing, and prepping fiber terminals for activation.
* Knowledge and experience working with electronics, DC power, and fiber optic equipment.
* Able to properly operate small hand tools, power tools, and test equipment.
* Able to work independently and plan tasks to complete projects efficiently.
* Strong computer skills in Word and Excel.
* Able to accurately measur...
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Type: Permanent Location: New Knoxville, US-OH
Salary / Rate: Not Specified
Posted: 2026-02-07 07:45:03
