JOB OVERVIEWÂ
Perform major repairs and maintenance work to ensure hotel maintenance quality and safety standards are achieved and maintained. Â
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At InterContinental Hotels & Resorts^®we want our guests to feel special, cosmopolitan and In the Know which means we need you to:Â
* Be charming by being approachable, having confidence and showing respect.Â
* Stay in the moment by understanding and anticipating guestsâ needs, being attentive and taking ownership of getting things done.Â
* Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.Â
DUTIES AND RESPONSIBILITIESÂ
FINANCIAL RETURNSÂ
⢠Follow procedures that ensure the security of inventory and assets such as tools, supplies, equipment, furniture, televisions, etc., replenishes supplies and inventory in a timely and efficient manner, and minimizes waste. Â
PEOPLEÂ
⢠Promote teamwork and quality service through daily communication and coordination with other departments.Â
GUEST EXPERIENCEÂ
⢠Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure strong guest satisfaction.Â
RESPONSIBLE BUSINESSÂ
* Perform maintenance and repairs for assigned area of expertise such as the interior and exterior of buildings, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, and water treatment systems, and swimming pool-if applicable, etc. Â
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© 2012 InterContinental Hotels Group.
All rights reserved.
Proprietary and Confidential.Â
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IC/JD_Custom Template/CMH-AMER/EN-US/US/04.2012
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* Ensure that assigned equipment is prepared and operational for the following dayâs work.Â
* Adhere to federal, state and local regulations concerning safety or other compliance requirements, as well as brand standards and local policy and procedures to ensure quality, safety, and consistency. Report all unsafe conditions or malfunctioning equipment to supervisor. May educate and train hotel staff in the safe and proper use of equipment. Â
* May also perform other minor maintenance and repairs and/or conduct preventative maintenance duties as needed.Â
* Assist with other duties as assigned.Â
QUALIFICATIONS AND REQUIREMENTSÂ
Advanced vocational training plus two years of experience in general building maintenance or construction, or equivalent combination of education and experience.  Professional certification and license if required by law.Â
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This job requires ability to perform the following:Â
* Carrying, lifting, pushing and/or pulling items weighing up to 100-300 poundsÂ
* Frequently standing up and moving about the facilityÂ
* Frequently handling objects and equipment to maintain the facilityÂ
*
Frequently bending, stooping, kneeling, climbing and crawlingÂ...
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Type: Permanent Location: Cleveland, US-OH
Salary / Rate: Not Specified
Posted: 2026-06-03 07:45:43
About us
As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.
Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs.
Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.
The InterContinental Hayman Great Barrier Reef will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise. We pride ourselves on our diverse and family friendly environment, and welcome applicants with primary school aged children as our island offers a State Primary School.
The resort features 182 elegantly designed guest rooms, suites, and villas across four distinct accommodation wings, surrounded by glistening pools, panoramic seascapes and lush tropical gardens.
Together with our five distinct restaurants and bars alongside a bespoke collection of destination-inspired private dining experiences, InterContinental Hayman Great Barrier Reef, offers unrivalled luxury resort experiences.
About the Role
As a Security Officer, it is your responsibility to support the safety, security and welfare of the Guests, Colleagues and Contractors.
Your main duties will be to patrol the Village and Resort to maintain safety and order and to ensure observance of Resort & Village policies and compliance in areas such as fire safety.
Your role will require you to be experienced in crowd management and having a thorough understanding of liquor licensing regulations.
You may also be required to assist in day-to-day activities and ensuring Colleagues are complying with our Compendium which will ensure social harmony.
Base rate $32.77 + penalties + loading
What we need from you
* Current Queensland Security License
* Current First Aid Certificate
* Certificate IV in Security and Risk Management or Certificate III – Security Operations
* Senior First Aid Certificate or higher
* Responsible Service of Alcohol Certificate – QLD current
* Current Driver’s License – HR license desirable not essential
* Minimum of 2 years’ experience within the industry- essential
* Competent in use of computers and common software packages
What we offer
* World class Staff Facilities including excellent accommodation, a dedicated staff pool, staff beach, two gyms, bar, diner, laundry, boutique shop and more.
* An exciting and ever-changing Colleague Event Calendar filled with an abundance of recreational activities such as tennis, yoga, meditation, Pilates, group bushwalks, cooking...
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Type: Permanent Location: Hayman Island, AU-QLD
Salary / Rate: Not Specified
Posted: 2026-06-02 08:15:18
