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Job Title: Associate – OMS – Operational Accouting
Job Location: Bogota
In this role, you will have the opportunity to work upon one or more back-end services for the Order Management Solutions service line, supporting countries, regions, or global and ensuring timely and accurate completion of tasks/target assigned.
You will be part of a larger team, sharing best practices & working upon the services with continuous improvement approach.
Key Responsibilities:
* Collect, review, and validate billing data to ensure accuracy and completeness for intercompany and customer invoicing, in line with country and station requirements.
* Prepare and process intercompany and customer invoices in accordance with standard operating procedures and agreed service level agreements (SLAs).
* Manage supplier and customer master data, including ID validation, creation requests, and updates, ensuring data integrity across systems.
* Coordinate closely with stations and relevant stakeholders to ensure timely billing, invoice submission, and proper documentation flow.
* Monitor and ensure all departmental KPIs and SLAs related to billing accuracy, timeliness, and data quality are consistently met.
* Deliver high-quality service by ensuring invoices are processed accurately and within agreed timelines.
* Collaborate with internal teams to identify process improvements, best practices, and efficiencies within billing and data management operations.
* Proactively identify and escalate operational challenges, discrepancies, or delays to supervisors and business partners.
* Maintain effective communication with stakeholders to ensure transparency and alignment on billing status and operational updates.
* Operate flexibly across assigned shifts, regions, or countries, supporting global billing activities as required.
* Manage the payment process with the carrier, including follow-ups and validation of accrual accuracy in CW1 based on the carrier’s invoice.
Required Skills/Abilities:
* Bachelor´s degree (any).
A degree in logistics, management will be an advantage.
* 0 – 3 years of job experience from BPO or logistics domain – Preferred
* Order Management experience will be preferred
* Good knowledge in MS office
* Effective English communication skills, written and verbal
* Exposure to working with Enterprise Resource Platforms (ERPs) - Preferred
* Good logical reasoning skills
* High level of customer centricity
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Type: Permanent Location: Bogotá, CO-DC
Salary / Rate: Not Specified
Posted: 2026-06-03 07:46:03
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At ARA, we strive to hire valuable colleagues with not only the right skills, but who also demonstrate our core values of passion, freedom, service and growth.
If you are looking for a career as a Tier 2 Cloud Support agent and you are interested in designing, developing, and rapidly deploying solutions to problems of national importance, then our San Antonio, TX division of ARA has an exciting opportunity worth considering.
Not only will you solve challenging core problems, you’ll also be able to grow your career in an exciting environment that promotes teamwork and cross-training in a wide range of related disciplines.
The successful applicant will:
1.
Diagnose and resolve access, connectivity, and authentication issues across virtual machines and shared resources using standard troubleshooting tools and methods.
2.
Provision, configure, and secure virtual machines and cloud infrastructure, applying best practices in patching, firewall configurations, encryption, logging, and automation.
3.
Manage user and system access for cloud and on-premise environments, including identity, group policies, and secure file system permissions.
4.
Monitor system health and user activity to detect potential security incidents; escalate and assist in containment as needed.
5.
Maintain accurate and detailed documentation within ticketing systems (e.g., Jira, ServiceNow), ensuring traceability and knowledge sharing.
6.
Collaborate with end users to validate system changes, while escalating complex or unresolved issues with clear analysis and logs.
7.
Balance fast-paced ticket resolution with long-term supportability through documentation, scripting, and adherence to escalation protocols.
Tier 2 Cloud Support Position Requirements:
* Must be a US Citizen (No exceptions; green card holders are not eligible)
* Must currently have an active Secret clearance.
Strong factors for disqualification include dual citizenship, living with or having relationship with foreign nationals and attendance at foreign universities and colleges
* Bachelor’s degree or higher in IT, CS, or other closely related field with 2-4 years of work experience OR MS with 0-2 years of work experience
* Must be willing to participate in On Call and weekend work as needed
* Minimum 2 years of experience supporting virtual environments
* Minimum 2 years of experience supporting Windows Server or Linux-based systems
* Successfully acquire and maintain Special Access Program (SAP) access
* Successfully obtain DoD 8570 IAT Level II Certification (Security+, CCNA-Security, etc.) within 60 days of hire.
* Good oral & written communication skills
* Excel as a team player and strive to maximize team & department performance
* Willing to work on-site, daily, at our San Antonio, TX location
* Qualified candidates who accept an offer of employment will be subject to completing a national security risk ass...
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Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-03 07:45:33
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Applied Research Associates, Inc.
(ARA) is seeking an experienced Principal Engineer or Principal Scientist with a proven ability to lead applied research programs and successfully secure funding to support and grow those efforts.
Strong candidates will possess the vision, creativity, and drive to grow and lead a group in the candidate’s area of subject matter expertise.
Candidates may also contribute to our existing applied research programs which involve work related to acoustics, optical and laser systems, soldier medical technologies, maritime technologies and testing, and defense related rapid prototyping.
Candidates for this position should have experience in one or more of the following areas:
* Performing engineering or applied physics research at a deep technical level
* Performing R&D of novel prototype systems for defense-related applications
* Experience transitioning from prototype technologies into fieldable systems
* Design and development of systems with wireless connectivity and real-time embedded processing
* Signal processing related to acoustic or optical real-time detection and classification
* Implementation of machine learning and artificial intelligence on edge hardware systems
This position is based at ARA’s Littleton, Colorado office, where our facilities include extensive laboratory, rapid prototyping, and testing capabilities that support the technology areas listed above.
Occasional travel will be required.
This position includes a very competitive salary, comprehensive benefits package (including 401k, employee stock ownership, health benefits, personal and holiday leave), excellent work environment, and the opportunity for career advancement.
Position Requirements
* Ph.D.
or equivalent in electrical engineering, mechanical engineering, physics or a closely related field
* Track record of attracting extramural funding including project conceptualization, sponsor interactions, proposal development
* Subject matter expertise as demonstrated through authorship of publications, reports, and/or patents
* Experience leading small teams of researchers, engineers, and technicians
* Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information
Job Location
This position is Monday through Friday, on-site at ARA facilities in Littleton, Colorado
Position Type
Full-Time/Regular
COMPANY INFORMATION:
Applied Research Associates, Inc.
(ARA) is an employee-owned international research and engineering company recognized for providing technically superior solutions to complex and challenging problems in the physical sciences.
The company, f...
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Type: Permanent Location: Littleton, US-CO
Salary / Rate: Not Specified
Posted: 2026-06-03 07:45:31
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Our group seeks a full-time Staff Software Engineer to help build an advanced modeling & simulation capability.
The position supports a prototype that will be delivered as part of an interagency team to the U.S.
Government.
You will be working with others as part of an interdisciplinary team where you will develop and deploy machine learning algorithms on specialized datasets across Windows and Linux environments using a containerized workflow.
As a Software Engineer on a multi-disciplinary team, you will apply your knowledge of machine learning algorithms and modeling & simulation building a prototype analysis capability for an inter-agency product development team on high-performance computers.
This is a contingent position based on future government funding.
This is a hybrid position but candidate will need to live in the National Capitol Region due to meeting responsiveness.
What you’ll do as a Software Engineer:
* You will work with other software engineers, scientists, and subject matter experts developing a critical engineering module in a larger modular system.
This specific system begins with pre-processed, sensor-based datasets and passes them to machine learning algorithms that export finished analysis to another module for further analysis and display.
Software Engineer Requirements:
* This contract requires applicant to be a U.S.
Citizen.
* Bachelors in any STEM-related field (Engineering, Computer Science, Physics, Math, etc.) with 5-7 years of relevant work experience.
* Must currently have at least a Secret clearance.
* Must have advanced expertise with C++/C and Python.
* Must have intermediate expertise with Bash, PowerShell, Git, Docker or Apptainer.
* Must have experience running numerical computations on workstations or HPCs in the past two (2) years.
* Must have experience running pytorch or tensorflow within the past two (2) years.
* Must have Linux terminal or Windows Power shell experience.
* Experience with memory safe programming languages (Rust/Java) and techniques.
Software Engineer Preferences:
* Masters in any STEM-related field (Engineering, Computer Science, Physics, Math, etc.) with 3-5 years of relevant work experience.
* More than three (3) years’ experience with software projects supporting high performance computing (HPC), machine learning (ML), and graphical processing units (GPUs).
* Ability to set up and configure Windows Subsystem Linux (WSL).
* Set up Python or C++ projects and explain in detail how they work to non-experts.
* Ability to compile and build software including compiler flags and dependencies.
* Ability to compile MS Visual Studio (not Code) or CMake projects on Windows or Linux.
* Experience with software development projects associated with satellites and space.
* Previous history working with interagency teams and national laboratories.
* Experience with projects associated with the I...
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Type: Permanent Location: Arlington, US-VA
Salary / Rate: Not Specified
Posted: 2026-06-03 07:45:31
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Applied Research Associates, Inc.
(ARA) is seeking an organized and collaborative project manager to support a government agency research center in Tallahassee, Florida.
This position is embedded within the client’s central office and is responsible for managing a portfolio of applied research projects from initiation through closeout.
The project manager will coordinate with internal teams, end-users, and external stakeholders to keep projects on schedule, ensure deliverables meet quality standards, and support the dissemination of results.
The role requires a balance of strong project management discipline, clear communication skills, and familiarity with knowledge and technology transfer principles.
KEY RESPONSIBILITIES
Project Management
* Manage a portfolio of concurrent applied research projects, tracking scope, schedule, budget, and deliverable status across the full project lifecycle.
* Develop and maintain project plans, timelines, and milestone schedules in coordination with research staff, client representatives, and partner organizations.
* Facilitate regular project meetings, prepare agendas, document decisions, and track action items to ensure follow-through.
* Identify and escalate risks, issues, and implementation barriers, and support the development of mitigation strategies.
* Coordinate with end-users and stakeholders to support the planning and execution of pilot and demonstration activities.
Stakeholder Coordination & Communication
* Serve as a primary point of contact for project stakeholders, maintaining clear and consistent communication throughout the project lifecycle.
* Facilitate collaboration among research teams, client staff, partner organizations, and field personnel.
* Organize and lead stakeholder meetings, workshops, site visits, and coordination calls.
* Prepare and deliver status reports, briefings, and presentations for internal leadership and external audiences.
Knowledge & Technology Transfer Support
* Support the facilitation of knowledge and technology transfer (T2) activities to help research results reach intended end-users and practitioners.
* Assist in coordinating outreach efforts including workshops, webinars, conferences, and agency publications to advance awareness and adoption of research outcomes.
* Contribute to the development of implementation guides, fact sheets, and other materials that translate technical findings into accessible, actionable content.
* Coordinate with communications and program staff to align project outputs with broader dissemination efforts.
Documentation & Reporting
* Maintain organized project files, records, and documentation in accordance with established program standards.
* Collect, compile, and analyze project data to support performance reporting and program dashboards.
* Document project outcomes, lessons learned, and best practices to support institutional knowledge and co...
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Type: Permanent Location: Tallahassee, US-FL
Salary / Rate: Not Specified
Posted: 2026-06-03 07:45:17
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The Capabilities, Analysis and Development (CAD) division of Applied Research Associates, Inc.
(ARA) has an outstanding opportunity for a Journeyman Software Developer to support a multi‑disciplinary team delivering software across the DoD mission space.
The developer will work in Agile teams to scope requirements, implement front‑end and back‑end features, and support secure deployments to DoD environments.
Clear, organized documentation and collaboration with customers and stakeholders are essential.
The Journeyman Software Developer supports the design, development, and delivery of data analysis tools, collaboration systems, and visualizations that address real‑world operational needs and capability gaps for government customers.
Taking a leadership position within a team‑based Agile environment, the developer collaborates closely with government leads to refine requirements and acceptance criteria.
Responsibilities include implementing features using HTML, CSS, Angular, and Python, adapting shared components, and maintaining code in remote git repositories.
The developer participates in scoping relevant datasets and platforms, producing wireframes and mockups, iterating through development/testing cycles, and incorporating user feedback.
They support deployment of solutions to cloud, local, and edge environments and assist with preparing documentation, product updates, and backlog inputs.
This position is contingent upon ability to be upgraded to a TS/SCI clearance and award of a contract expected in January 2027.
Required Qualifications:
* Must be a US citizen.
* Active and current SECRET clearance or higher with ability to upgrade to a TS/SCI clearance.
* Bachelor’s degree in computer science/software engineering or similar with 5+ years’ experience, or a Master’s degree with 3+ years’ experience.
* Strong proficiency in one or more programming languages (Java, Python, Golang).
* Strong proficiency in Python and modern web languages (HTML/CSS/JavaScript) as well as common frameworks (Angular, Vue, React).
* Experience in developing software using AI-assisted development tools, including coding, debugging, and testing.
* Proficiency with cloud service offerings (AWS, Azure, GCE).
* Proficiency with containerized software deployments (Docker, Kubernetes, Helm).
* Proficiency with SharePoint site design, management, and development.
* Proficiency with Agile, git source control management, CI/CD processes.
* Ability to write clearly and produce documentation, user guides, software requirements, and training materials.
Desired Qualifications:
* Familiarity with modern SQL and NoSQL databases (Postgres, MySQL, Redis, MongoDB).
* Familiarity with Section 508 Compliance and associated testing.
* Experience leading Agile teams, prioritizing backlogs, managing work in progress, and continuous improvement
* Experience in project management, coordinating...
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Type: Permanent Location: Fort Belvoir, US-VA
Salary / Rate: Not Specified
Posted: 2026-06-03 07:45:02
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The Missions, Concepts and Capabilities (MCC) of Applied Research Associates, Inc.
(ARA) is seeking a Software Engineer â Modeling & Simulation to join a multi-disciplinary team of engineers and scientists developing and deploying systems that integrate chemical and biological (CB) sensors, data analytics, artificial intelligence, and modeling and simulation tools to perform forensics and predict hazards for the Department of War.
The ideal candidate is someone who thrives in a rapidly changing environment where the technologies and systems to integrate are always evolving and is focused on the end user experience. Much of the software development will take place in small, decentralized teams requiring close communication with other developers, subject matter experts, and stakeholders.
Representative tasks may include building interactive visualizations and dashboards for sensor analytics, user interfaces, coupling interfaces to background services with new sensor systems and physics-based models, applying STIGs, and implementing cyber security policies.
This opportunity is ideal for candidates with 2-4 years of software development experience in industry.
This position will place you in a team of engineers and scientists developing a suite of software tools used by the defense community, to include interactive training materials, weapons effects modeling and simulation applications, and artificial intelligence solutions to aid research and development projects.
Systems must be hardened and secured to project national security. Our culture encourages personal and professional growth by pushing the limits of technology while creating opportunities for cross-training and mentoring within the team.
Candidates must be located within or willing to relocate to the National Capital Region. Hybrid work is permissible depending on the evolving project requirements.
Essential Functions:
* Integrate models and tools to predict chemical, biological, and other sensor behavior and responses
* Enhance or modify modeling and simulation codes for integration into web-based frameworks
* Optimize existing dispersion modeling tools to predict hazard locations and originations
* Develop web interfaces to support operational decision making
* Deploy software on secure or standalone networks in accordance with Department of Defense/War requirements
* Support testing, evaluation, and demonstrations of software and related tools in unclassified and classified environments
* Integrate network security policies into system deployments
* Support system and network accreditations
* Containerize system components
* Apply Security Technical Implementation Guides (STIGS)
* Cybersecurity tasking has included developing and refining Kubernetes Network Policies
* Take on new challenges and learn skills to enhance software performance in previously unanticipated ways
Required Qualifications:
* Bachelorâ...
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Type: Permanent Location: Alexandria, US-VA
Salary / Rate: Not Specified
Posted: 2026-06-03 07:45:01
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The Missions, Concepts and Capabilities (MCC) of Applied Research Associates, Inc.
(ARA) is seeking a Software Developer to join a multi-disciplinary team of engineers and scientists developing and deploying systems that integrate chemical and biological (CB) sensors, data analytics, artificial intelligence, and modeling and simulation tools to perform forensics and predict hazards for the Department of War.
The ideal candidate is someone who thrives in a rapidly changing environment where the technologies and systems to integrate are always evolving and is focused on the end user experience. Much of the software development will take place in small, decentralized teams requiring close communication with other developers, subject matter experts, and stakeholders.
Representative tasks may include building interactive visualizations and dashboards for sensor analytics, user interfaces, coupling interfaces to background services with new sensor systems and physics-based models, applying STIGs, and implementing cyber security policies.
This position will place you in a team of engineers and scientists developing a suite of software tools used by the defense community, to include interactive training materials, weapons effects modeling and simulation applications, and artificial intelligence solutions to aid research and development projects.
Systems must be hardened and secure to project national security. Our culture encourages personal and professional growth by pushing the limits of technology while creating opportunities for cross-training and mentoring within the team.
Candidates must be located within or willing to relocate to the National Capital Region. Hybrid work is permissible depending on the evolving project requirements.
The Secure Software Developer may be required to:
* Build great customer experiences by developing the web-UI front-end for a vital Department of Defense / Department of War service
* Develop web interfaces to support operational decision making
* Deploy software on secure or standalone networks in accordance with Department of Defense/War requirements
* Support testing, evaluation, and demonstrations of software and related tools in unclassified and classified environments
* Integrate network security policies into system deployments
* Support system and network accreditations
* Containerize system components
* Apply Security Technical Implementation Guides (STIGS)
* Cybersecurity tasking has included developing and refining Kubernetes Network Policies aligned with
* Take on new challenges and learn skills to enhance software performance in previously unanticipated ways
Required Qualifications:
* Bachelor’s degree in computer science, computer engineering, cyber security, or related field
* 8-10 years of secure software development experience in the industry
* Strong Javascript, C++, and Java development skills
* Experience deve...
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Type: Permanent Location: Alexandria, US-VA
Salary / Rate: Not Specified
Posted: 2026-06-03 07:44:54
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The Missions, Concepts and Capabilities (MCC) of Applied Research Associates, Inc.
(ARA) is seeking a Software Developer - Modeling & Simulation to join a multi-disciplinary team of engineers and scientists developing and deploying systems that integrate chemical and biological (CB) sensors, data analytics, artificial intelligence, and modeling and simulation tools to perform forensics and predict hazards for the Department of War.
The ideal candidate is someone who thrives in a rapidly changing environment where the technologies and systems to integrate are always evolving and is focused on the end user experience. Much of the software development will take place in small, decentralized teams requiring close communication with other developers, subject matter experts, and stakeholders.
Representative tasks may include building interactive visualizations and dashboards for sensor analytics, user interfaces, coupling interfaces to background services with new sensor systems and physics-based models, applying STIGs, and implementing cyber security policies.
This position will place you in a team of engineers and scientists developing a suite of software tools used by the defense community, to include interactive training materials, weapons effects modeling and simulation applications, and artificial intelligence solutions to aid research and development projects.
Systems must be hardened and secured to project national security. Our culture encourages personal and professional growth by pushing the limits of technology while creating opportunities for cross-training and mentoring within the team.
Candidates must be located within or willing to relocate to the National Capital Region. Hybrid work is permissible depending on the evolving project requirements.
What You’ll Do:
* Integrate models and tools to predict chemical, biological, and other sensor behavior and responses
* Enhance or modify modeling and simulation codes for integration into web-based frameworks
* Optimize existing dispersion modeling tools to predict hazard locations and originations
* Develop web interfaces to support operational decision making
* Deploy software on secure or standalone networks in accordance with Department of Defense/War requirements
* Support testing, evaluation, and demonstrations of software and related tools in unclassified and classified environments
* Integrate network security policies into system deployments
* Support system and network accreditations
* Containerize system components
* Apply Security Technical Implementation Guides (STIGS)
* Cybersecurity tasking has included developing and refining Kubernetes Network Policies aligned with
* Take on new challenges and learn skills to enhance software performance in previously unanticipated ways
Required Qualifications:
* Bachelor’s degree in computer science, computer engineering, cyber security, physics, chemistry, or rel...
....Read more...
Type: Permanent Location: Alexandria, US-VA
Salary / Rate: Not Specified
Posted: 2026-06-03 07:44:52
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At ARA, we strive to hire valuable colleagues with not only the right skills, but who also demonstrate our core values of passion, freedom, service and growth.
If you are looking for a career as a Tier 1 Cloud Support agent and you are interested in designing, developing, and rapidly deploying solutions to problems of national importance, then our Raleigh, NC division of ARA has an exciting opportunity worth considering.
Not only will you solve challenging core problems, you’ll also be able to grow your career in an exciting environment that promotes teamwork and cross-training in a wide range of related disciplines.
The successful applicant will:
* Monitor the helpdesk ticket queue and respond to requests based on priority and defined Service Level Agreements (SLAs).
* Provision and manage user accounts, including email setup, RSA token registration, and group assignments.
* Troubleshoot access issues, remote desktop connectivity problems, and basic system or application errors.
* Escalate complex or unresolved issues with complete documentation and diagnostic details.
* Follow Standard Operating Procedures (SOPs) for task execution, issue documentation, and escalation.
* Collaborate with Tier 2/3 personnel to resolve cross-domain incidents.
* Maintain accurate and clear records within the ticketing system and contribute to internal documentation.
Tier 1 Cloud Support Position Requirements:
* U.S.
Citizenship (No exceptions; green card holders are not eligible)
* Current DoD Secret Clearance (or higher)
* Bachelor’s degree in Information Technology, Cybersecurity, or a related field with 0-2 years of relevant work experience
* Successfully acquire and maintain Special Access Program (SAP) access
* Successfully obtain DoD 8570 IAT Level II Certification (Security+, CCNA-Security, etc.) within 60 days of hire
* Willing to work on-site, daily, at our San Antonio, TX location
Tier 1 Cloud Support Position Preferences:
* Experience supporting DoD or secure government environments.
* Exposure to SAP or classified environments.
* 0–2 years of experience in Tier 1 or Tier 2 IT support roles.
* Basic knowledge of Windows Server or Linux-based systems.
* Familiarity with supporting virtual desktop environments or cloud-hosted systems.
* Exposure to ITSM tools such as Jira, ServiceNow, or similar.
* Strong troubleshooting, customer service, and communication skills.
* Interest in growing into Tier 2 or Tier 3 IT support roles.
If this is the perfect job for you please apply online at https://www.ara.com/job-search today!
About Us:
Applied Research Associates, Inc.
(aka ARA) is an employee-owned international research and engineering company known for providing technically superior solutions to complex and challenging problems in the physical sciences.
We were founded in Albuquerque, NM in 1979 as the disco era was, th...
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Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-03 07:44:46
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You will support secure government cloud environments through bug fixes, enhancements, documentation development, and onboarding, while also contributing to new event‑driven mission services.
You will be working on a team that is supporting government cloud environments with bug fixes, enhancements, and optimizations. You will develop user guides, API and Swagger documentation and supporting onboarding of new users. In addition, you will support research and development of new mission services with an event-driven architecture.
You will be part of our employee-owned international research and engineering company.
ARA is recognized for providing technically superior solutions to complex and challenging problems in the physical sciences, and you will be on this team.
Position Requirements:
* U.S.
Citizenship (No exceptions; green card holders are not eligible)
* Active DoD Top Secret Clearance with SCI eligibility
* BS or higher in Computer science, IT, Engineering, Applied mathematics, or a closely related field
* 8+ years relevant work experience with BS
* 6+ years relevant work experience with MS
* Good oral & written communication skills
* Technical leadership experience
* Excel as a team player and strive to maximize team & department performance
* Willing to work on-site 5 days a week at our Raleigh, NC location
Preferred Experience & Skills as a Software Engineer:
At our core, we value passion, a willingness to learn, and strong teamwork.
We believe that with the right mindset, work ethic, and skills, you can thrive in this role.
While the qualifications listed above are important, the following experience can help you ramp up quickly and maximize your impact:
* Designing, developing, and deploying cloud-native applications
* Implementing and managing event-driven architecture
* Building secure software solutions with a focus on security best practices
* Design and implementation of User Interfaces (UI/UX)
* Kubernetes certifications (CKA, CKAD)
* Practical experience and proficiency in software development using the Scrum framework
* Certified ScrumMaster recognized by the Scrum Alliance
COMPANY INFORMATION:
Applied Research Associates, Inc.
is an employee-owned international research and engineering company recognized for providing technically superior solutions to complex and challenging problems in the physical sciences.
The company, founded in Albuquerque, NM, in 1979, currently employs over 2,200 professionals and continues to grow.
ARA offices throughout the United States and Canada provide a broad range of technical expertise in defense technologies, civil technologies, computer software and simulation, systems analysis, environmental technologies, and testing and measurement.
The corporation also provides sophisticated technical products for environmental site characterization, pavement analysis, and robotics.
At ARA, employees are our g...
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Type: Permanent Location: Raleigh, US-NC
Salary / Rate: Not Specified
Posted: 2026-06-03 07:44:43
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The Prototype, Manufacturing and Integration (PMI) Division of Applied Research Associates (ARA), Inc (www.ara.com) has an exciting opportunity for a full-time Project Managers on-site at our Madison, AL location.
The Project Manager provides on-site project management support and coordination to complex contract(s), project task(s) or a business unit.
Responsible for managing DoW projects and assisting our Program Manager(s) and associated project managers with managing scope, budget, schedule, and deliverables of dynamic R&D manufacturing projects.
Must possess the ability to perform detail-oriented work, be a well-organized and dedicated individual to coordinate and execute program tasks within cross-functional team(s) and complete all activities within required deadlines.
A Project Manager manages multiple competing priorities, is a proactive problem solver, critical thinker, can work both independently and also as a team player.
Ensure all project activities are carried out in accordance with project commitments or specific objectives/tasks while adhering to quality and productivity standards and meeting client schedules.
This position will require a background check and must have the ability to obtain & maintain a SECRET clearance from the US Department of War. Must be a US Citizen.
Pay Ranges: From $83,000 - $90,000 annually; it is based on years of experience as a specialized Project Management and knowledge that you may bring to the position.
We are seeking the following in a Project Manager:
* Bachelor’s degree or equivalent in a technical or business degree and 2+ yrs.
experience, OR Degree Waived with 8-10 years of recent and relevant work experience working as a DoW Project Management or industry acquisition activities
* 2+ years’ experience in project management or contract’s role supporting DoW or other scientific/technical programs for scope, cost, and schedule
* 2+ years’ experience as a DoW contractor
* Must be proficient with Microsoft Office, Microsoft Word, Excel, and Project
* Ability to obtain and maintain a SECRET clearance from the US Department of War
* Contract accounting and reporting
* Project scheduling
* Cross-functional team management and leadership
* Tracking annual fiscal plans and monthly updates, maintenance, and reporting
* Contract administration, purchasing, maintains contract budgets
* Prepares contract billing, estimates materials, equipment, production costs and delivery schedules
* Gather information resource needs, project progress, timeline information, and updating action items, as required
* Review project documents and Statement of Work (SOW) to determine project deliverables
* Maintain deliverables to minimize scope creep and determine impacts to budget and schedule
* Technical understanding of prototyping and manufacturing processes / scheduling and planning / ability to evaluate and implement process impro...
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Type: Permanent Location: Madison, US-AL
Salary / Rate: Not Specified
Posted: 2026-06-03 07:44:35
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You will be working on a team that is building a cloud-based development environment.
You will work with a multi-disciplinary collaborative team of hardware, software engineers and security specialists to design and implement a secure cloud-based software development and maintenance environment.
You will be part of our employee-owned international research and engineering company.
ARA is recognized for providing technically superior solutions to complex and challenging problems in the physical sciences, and you will be on this team.
As a Staff Security Engineer you will be tasked with guiding systems or applications through the RMF process.
You will be expected to understand NIST Special Publications and how they apply to the systems you are working on and how to implement requirements be it policy or informing system engineers as they build out a system or application. Your daily tasks will include reviewing security system scans and reports and utilizing these reports to identify and perform remediation activity within a system or application.
Security Engineer-Cloud Platforms Position Requirements:
* U.S.
Citizenship (No exceptions; green card holders are not eligible).
* Eligible to obtain a DoD Secret Clearance.
* BS or higher in Computer science, IT, Engineering, Applied mathematics, or a closely related field
* 2-4 years relevant work experience with BS
* 0-2 years relevant work experience with MS
* Successfully obtain DoD 8570 IAT Level II Certification (Security+, CCNA-Security, etc.) within 60 days of hire.
* Good oral & written communication skills
* Excel as a team player and strive to maximize team & department performance
* Willing to work on-site, daily, at our Raleigh, NC location
Security Engineer-Cloud Platforms Preferred Experience & Skills:
At our core, we value passion, a willingness to learn, and strong teamwork.
We believe that with the right mindset, work ethic, and skills, you can thrive in this role.
While the qualifications listed above are important, the following experience can help you ramp up quickly and maximize your impact:
* Hands-on experience with AWS, Azure or other cloud platforms
* Experience with Assured Compliance Assessment Solution (ACAS)
* Experience with the Risk Management Framework (RMF)
* Experience with tools such as Xacta and eMASS for managing ATOs and System Security Plans.
If this is the perfect job for you please apply online at https://www.ara.com/job-search today!
Who is ARA?
Do you want to work for a purpose? Applied Research Associates, Inc.
(aka ARA) is an employee-owned international research and engineering company.
We have been providing technically superior solutions to complex and challenging problems in the physical sciences since 1979.
ARA has over 2,200 employee-owners and continues to grow rapidly.
Together, our offices throughout the U.S.
and Canada provide a broad range of technical expertise in ...
....Read more...
Type: Permanent Location: Raleigh, US-NC
Salary / Rate: Not Specified
Posted: 2026-06-03 07:44:33
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Job Title: IT Customer Solutions Analyst
Job Location: Tempe, Arizona
DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers.
We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries.
Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
At DHL Global Forwarding, PEOPLE matter. The IT Customer Solutions Analyst is instrumental in ensuring that we are delivering well architected solutions that enhance the customer and business experience.
Individuals in this role are responsible for gathering requirements, developing and ultimately delivering projects through the use of DHL technology platforms.
This individual will have the opportunity to work closely with DHL vendors, as well as internal project team members in order to help facilitate the technical integrations of a project with the DHL platform.
The individual must possess a unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality.
Proven communication skills, problem-solving skills, and knowledge of development best practices are critical to successful performance in this role.
Key Responsibilities:
* Provide consultation on formulating and defining scope of work and objectives to formalize technical project plans based on user needs, business system requirements, industry practices, and incorporation of best practices.
* Gather requirements to understand business environment, processes, workflows, and functional requirements.
* Understand DHL data models to generate reporting, analytics, web and other IT solutions based on business need.
* Execute quality control tests to validate deliverables.
* Collaborate with team members to ensure product and process quality.
* Document product content and specs using internal tools.
* Ensure that deliverables meet documented requirements, are high quality, and are completed on schedule or early.
* Manage change and release process to production.
* Interact with the team and management using strong written and verbal communication skills
* Operate effectively in a high change environment.
* Meet aggressive timelines and provide quick turnaround.
Skills / Requirements
* Bachelors with 2 years of work experience or Masters in the fields of Computer Science, Information Systems, or Engineering
* Knowledge of customer integrations EDI and API
* Knowledge of US Customs Clearance Processes is preferred
* Logistics and Supply Chain experience is preferred
* Good knowledge of SDLC
* Understanding of information processing principles and practices
* Knowledge of data analytics and reporting tools
* Ability to ...
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Type: Contract Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2026-06-03 07:43:39
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Job Title: Warehouse Agent
Job Location: Raleigh-Durham, North Carolina
As a Warehouse Agent you will be responsible for all aspects of warehouse functions including the receiving, storing, handling, shipping and preparing of product for customer delivery while maintaining the warehouse in a safe and orderly fashion.
Key Responsibilities:
* Ability to safely operate a forklift and Pallet Jack to load, unload and move freight within the warehouse.
* Efficiently work with the existing Warehouse Management Data base system (i.e.
MGMS, FSI, CW1, LMMS or other similar programs)
* Knowledge of and ability to handle dangerous goods
* Knowledge of and ability to handle life science shipments
* Determine proper space requirement for Freight staging.
* Using and navigating the FSI3 system
* Linking an FSI Station inventory/on hand/warehouse receipt to a HAWB
Skills / Requirements:
* Demonstrates correct understanding of routine aspects of work
* Effectively producing written communications which are clear, fluent, concise and readily understood by recipients
* Effectively expressing ideas and thoughts verbally in individual or group situations to bring about understanding
* Creating or responding promptly to emails, writing in a concise professional manner, ensuring correct spelling and grammar
* Cooperates and works well with others in pursuit of team goals, shares information and supports others
* Ability to establish and maintain relationships with people at all levels, put others at ease; promote harmony and consensus through diplomatic handling of disagreements or conflicts
* Results driven and attention to details
* Ability to meet tight deadlines
* HS diploma or GED required and 1 - 3 years’ experience
GxP Thermonet Responsibilities:
* Process daily Thermonet operations
* Use Good Documentation Practices in daily operations
* Prepares shipment for delivery
* Ensures customer requirements are met in full compliance with Thermonet and GDP (Good Distribution Practice) guidelines
* Completes pre and post shipment tasks
* Handles goods within the required temperature range as per documentation/cSOP(Customer Standard Operating Procedures), including correct storage
* Performs pre-conditioning, build-up, and break-down of active ULDs (e.g., Envirotainer, CSafe, etc.) and passive temperature controlled packaging (e.g., pallet shippers, Silverpods, Va-Q-tainer, etc.) Performs pre-conditioning of Active units:
* Takes care of icing/re-icing of Envirotainers if required
* Check batteries
* Checks temperature of active ULDs (Unit Load Device)
* Placed and scans SSTs (Smart Sensor Technology)
* Performs all duties specified in cSOPs
* Knowledge of Air Freight Operations (Export or Import where applicable) preferred
* Trained and certified for Thermonet requirements
* Good administrations skills
P...
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Type: Contract Location: Raleigh, US-NC
Salary / Rate: Not Specified
Posted: 2026-06-03 07:43:35
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At Roche you can show up as yourself, embraced for the unique qualities you bring.
Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally.
This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come.
Join Roche, where every voice matters.
The Position
A healthier future.
It’s what drives us to innovate.
To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.
That’s what makes us Roche.
The Position:
The AI Full Stack Engineer is a pivotal role within the Service Intelligence team, responsible for designing and deploying the software solutions that turns Roche Support Network (RSN) operational data into actionable tools.
This individual will bridge the gap between complex AI models and the daily operations of field and depot service teams, ensuring that intelligence is not just generated, but accessible and intuitive for the enterprise.
Your mission is to design, craft, deploy, and sustain software solutions that are tailored to business requirements and objectives using a combination of frontend, backend, full-stack, and mobile development expertise.
You adhere to in-depth domain knowledge and promote a DevOps and Cloud-focused approach.
You will also act as a technical lead for projects and lead employees and processes in programming activities.
You have an overall understanding of the key challenges in our industry.
You are passionate about the application of software engineering practices and their advanced application to data science to drive insights and value within a business-centric environment.
The Opportunity:
* Drives End-to-End Service AI Applications: Oversees the full lifecycle of applications that support service performance, from initial design to the deployment of tools used by the RSN organization.
* Integrate Service Ecosystems: Design and deploy production-grade APIs and interfaces that connect AI insights with core service systems like Salesforce® FSM and SAP®.
* Engineers for the Full Stack: Designs, crafts, and deploys production-grade AI solutions using Python (Flask/FastAPI), SQL, and modern front-end frameworks (like React or Vue.js with JavaScript).
This includes building backend APIs, managing data pipelines as needed, and creating interactive user interfaces.
* Implements and Manages MLOps Infrastructure: Establishes and maintains the CI/CD/CT (Continuous Integration/Delivery/Training) pipelines necessary for automating the deployment, monitoring, and retraining of machine learning models in a cloud environment.
* Champions Service Intelligence Architecture: Ensures all solutions are built with scalability, rel...
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Type: Permanent Location: Indianapolis, US-IN
Salary / Rate: Not Specified
Posted: 2026-06-03 07:43:18
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Título del Puesto: Auxiliar de Digitación
Ubicación: Zona 12
DHL Global Forwarding (DGF) es el líder mundial en servicios de carga aérea y uno de los principales proveedores de servicios de carga marítima.
Las soluciones de logística de DGF abarcan toda la cadena de suministro, desde la fábrica hasta el taller.
Esto también incluye los servicios especiales relacionados con el transporte.
Somos los expertos en reenvío con alcance global y conocimiento local.
En DHL Global Forwarding, las PERSONAS son importantes y nos esforzamos todos los días para ser el Empleador Preferido.
Objetivos del puesto: Introducir y actualizar datos en el sistema de DHL y/o de los clientes basándose en la información suministrada de los diferentes procesos operativos y según los estándares de calidad definidos con cada uno de los clientes.
Responsabilidades:
* Realizar los cierres diarios de las transacciones en el sistema.
* Archivar la documentación diariamente.
* Generar Picking y/o Packing lists acorde a las órdenes o instrucciones de los clientes.
* Generar reportes según los requerimientos internos de DHL y/o establecidos con los clientes.
* Realizar métricas de los procesos de recepción, despacho, devoluciones e inventarios, según requerimientos de cada operación.
Requisitos:
* Graduado a nivel medio.
* 1 año de experiencia en puestos similares (digitación en bodega).
* Conocimiento en buenas prácticas de almacenamiento y documentación.
* Manejo intermedio de paquetes de Office.
* Disponibilidad para laborar en Z.12
DHL Global Forwarding (DGF) es el líder mundial en servicios de carga aérea y uno de los principales proveedores de servicios de carga marítima.
Alrededor de 30.000 empleados trabajan para garantizar el transporte de todo tipo de envíos por vía aérea o marítima.
Las soluciones de logística de DGF abarcan toda la cadena de suministro, desde la fábrica hasta el taller.
También incluyen servicios especiales relacionados con el transporte.
Nuestro modelo de negocio es muy poco activo, ya que se basa en la intermediación de servicios de transporte entre clientes y transportistas.
Consolidamos envíos para lograr mayores volúmenes, comprar espacio de carga en mejores condiciones y optimizar la utilización de la red.
Nuestra presencia global significa que podemos ofrecer una variedad de opciones de rutas y satisfacer la creciente demanda de envíos multimodales de nuestros clientes.
Somos parte de DHL Group, el proveedor de logística líder en el mundo con operaciones en más de 220 países.
Visite nuestro sitio de carreras en la web en [1] https://www.logistics.dhl/us-en/home/careers.html
DHL Global Forwarding es un empleador que ofrece igualdad de oportunidades.
Evaluamos a los solicitantes calificados sin tener en cuenta la raza, el color, la religión, el sexo, la orientación sexual, la identidad de género, el origen nacional, la discapac...
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Type: Permanent Location: Guatemala City, GT-GU
Salary / Rate: Not Specified
Posted: 2026-06-03 07:40:36
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Job Title: Customer Program Manager
Location: Anywhere in the U.S but preferably in Atlanta, Georgia / Hebron, Kentucky / Phoenix, Arizona
Reports To: Head of Customer Operations - NORAM
Role Summary
DHL Global Forwarding (DGF) is a global leader in air, ocean, and customs brokerage services, connecting businesses to markets worldwide.
With a strong focus on digitalization, customer-centric solutions, and compliance excellence, we are transforming how global trade flows.
We are seeking a Customer Program Manager to drive end-to-end service excellence, customer satisfaction, and operational performance across assigned strategic customers.
This role can be located in either our ATL, CVG or PHX Stations.
The Customer Program Manager acts as the single point of coordination for customer programs, ensuring all DHL functions deliver against defined performance standards.
The role supports DHL’s strategy to strengthen customer loyalty through consistent execution, continuous improvement, and proactive issue management.
What You’ll Do
* Review and ensure achievement of customer specific KPIs and service agreements
* Lead issue management including escalation, root-cause analysis, and corrective actions.
* Provide proactive problem resolution and corrective actions to ensure excellence in service
* Conduct Monthly, Quarterly, and Annual Business Reviews with customers.
* Manage Bid Value Proposition in collaboration with Solutions Design, Commercial, and Operations teams.
* Lead CI activities using DHL’s First Choice methodology.
* Coordinate implementation of business
* Drive Ship-to-Profile performance.
* Support share of wallet growth initiatives with Commercial teams.
* Monitor and optimize profitability and cost-to-serve.
* Improve billing accuracy, timeliness, and reduce disputes.
* Deliver customer-specific and internal improvement projects.
* Track measurable outcomes such as cost savings and SLA improvements.
* Coordinate CI resources to support customer requirements.
Qualifications
* Bachelor’s degree in Business, Supply Chain, Logistics, or related field.
* 3–7 years in logistics, operations, or customer management.
* Experience with program management preferred.
* First Choice certification preferred (or willingness to obtain).
* Customer orientation and strong stakeholder engagement.
* Results-driven and continuous improvement mindset.
* Cross-functional collaboration and influencing skills.
* Understanding of DHL operations and service delivery processes.
* Analytical skills for KPI and performance analysis.
* Strong communication and presentation capabilities.
* Proficient with Outlook Email, Excel, Word and PowerPoint; PowerBI is a plus.
* Strong understanding of freight forwarding (Air Freight preferred), and the logistics Industry.
* Strong analytical and problem solving capabil...
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Type: Contract Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-06-03 07:38:47
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Job Title: Head of FTZ (Free Trade Zone) Product Strategy
Location: Dallas, Texas
Relocation assistance will be offered for qualified U.S.
based candidates.
Reports To: Head of DCS
Role Summary
The Head of FTZ owns the end to end Free Trade Zone product strategy for DCS in the U.S., setting the vision, roadmap, and commercial model to scale a compliant, high value FTZ offering.
This leader integrates market development, solution architecture, technology enablement, and operational governance to deliver measurable duty/tax optimization and best in class cycle time.
What You’ll Do
* Define and own a multi‑year U.S.
FTZ strategy, including target segments, value propositions, pricing architecture, and prioritized site/network expansion.
* Establish and govern the FTZ product roadmap, including weekly entry optimization, direct delivery, production authority integration, zone‑to‑zone transfers, e‑commerce flows, and bonded/FTZ hybrid solutions.
* Develop and deliver clear FTZ value propositions, sales tools, and customer success stories that accelerate pipeline conversion and revenue growth.
* Own FTZ pricing and margin strategy, ensuring profitable growth through disciplined deal structuring and discount governance.
* Partner closely with Sales to qualify opportunities, shape winning solutions, and lead FTZ strategy for complex and strategic deals.
* Partner with IT/Product to deliver digital visibility and control (dashboards, exception management, admissibility checks, event triggers, audit trails).
* Define and monitor FTZ KPIs: admission timeliness, weekly entry on time rate, inventory accuracy, audit outcomes, exception rates, SLA adherence, cost to serve.
* Embed First Choice/Continuous Improvement to reduce lead times and defects; drive automation and standard work across DCS supported sites.
* Build a scalable talent bench (role definitions, curricula, certification paths) for FTZ supervisors, analysts, and compliance SMEs.
Qualifications
* 8–12+ years in FTZ operations/solutions, trade compliance, customs product management within 3PL/logistics.
* Demonstrated track record building or scaling FTZ programs (activation to steady state) with clear financial and compliance results.
* Strong commercial acumen (pricing strategies, margin management, deal structuring)
* Excellent communication, stakeholder influence, and program management discipline.
* Professional certifications: Licensed Customs Broker (LCB)
* Background in regulated verticals (e.g.
Life Sciences, Technology, Aerospace, Automotive, Retail/eCom).
* Knowledge of FTZ systems and others industry related technologies.
* Manufacturing processes
* Customer facing discussion
* Process improvement
Pay Range: $130,011.75 - $173,349.00+ (Based on Experience)
Benefits (All Non-Union Employees)
* Compensation: Competitive base salary plus role...
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Type: Contract Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-03 07:38:13
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Job Title: Director, International Customs Operations
Job Location: Columbia, South Carolina
DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers.
We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries.
Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
We’re excited to share an opportunity for a Director, International Customs Operations based at our Columbia, SC facility.
This leadership role will oversee our customs brokerage entry processing teams, guiding the operation through multiple layers of management and supervision.
The Director will be responsible for Station P&L, Workflow management, team performance, strategic planning, KPI achievement, productivity, coaching, and evaluation.
Additionally, this role carries full accountability for the facility’s operational success and profitability.
Key Responsibilities:
* Organize, delegate, and plan daily operations for the team to ensure efficient workflow.
* Monitor shipment status within Entry Processing and Records, identify issues, and ensure timely resolution.
* Support Customer Service with incident and exception management.
* Build and maintain strong relationships with key internal and external partners.
* Continuously assess team performance and implement improvement plans as needed.
* Identify training needs and create development opportunities to build a highly skilled department.
* Serve as a subject matter expert for operational questions related to serviced accounts.
* Ensure proper customer onboarding is completed before transitioning to regular operational service.
* Drive continuous improvement across all operational processes, including offshore functions.
* Manage HUB customer accounts receivables and address bad debt.
* Develop and maintain customer relationships, including conducting quarterly business reviews with top clients.
* Stay informed of upcoming CBP changes and lead internal updates for training, customer communication, and system adjustments.
* Oversee processing of International Air/Ocean entries and Northern Border Truck shipments.
* Ensure entries are processed in full compliance with CBP regulations, maintaining an error rate below 1%.
* Directly manage staffing and processes to meet KPIs, including centralized, offshore, and decentralized vendor teams.
* Achieve budget targets through effective revenue and cost management.
* Collaborate regularly with senior internal stakeholders on high-impact issues requiring cross-functional coordination.
* Contribute to long-term strategic planning and leverage internal networks to drive results.
* Foster cross-team collaboration, empowe...
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Type: Contract Location: Columbia, US-SC
Salary / Rate: Not Specified
Posted: 2026-06-03 07:38:12
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Shape the future of insurance solutions in global logistics
At DHL Group, we connect people and businesses worldwide.
To support our growth, Customer Insurance (CI) develops tailored insurance or enhance liability solutions that protect our customers while enabling our business units to grow profitably.
We are looking for a senior insurance expert who combines deep marine cargo insurance knowledge with strong commercial instinct to drive our Cargo Insurance and Shipment Value Protection products across Germany, Austria and Switzerland.
Senior Manager Customer Insurance Distribution (m/f/d)
What you’ll do
* Drive revenue growth and market positioning of customer insurance products across multiple DHL divisions
* Act as a trusted interface between Sales, Product, Operations, Finance, Compliance and external insurance partners
* Shape pricing models, product structures and customer solutions in line with market and regulatory requirements
* Support key customer discussions and advise business units on risk assessment and optimal insurance solutions
* Monitor claims, loss ratios and performance metrics, translating data into actionable insights
* Deliver training and thought leadership to Sales teams and stakeholders across the region
What you bring
* Several years of experience with marine cargo insurance, pricing and claims – ideally in logistics, insurance or broking
* Proven commercial mindset with business development or customer-facing experience
* Strong analytical skills and confidence working with KPIs, pricing models and reporting
* Excellent communication and stakeholder management skills
* Fluency in German and English
About DHL Group
The success of DHL Group would not be possible without the dedication, creativity, and expertise of our employees around the world.
Get to know us and become part of our team.
Apply now with your complete application documents and your salary expectations via the application button.
You can find more information at de.dpdhl.jobs.
For an initial personal contact or if you have any questions, feel free to reach out to Sven Rötzel at sven.roetzel@dhl.com or +49 228 189 51938.
We look forward to receiving your application
*.
CONNECTING PEOPLE.
IMPROVING LIVES.
*At DHL Group, we welcome applications from all individuals – regardless of age, gender, origin, religion, or physical characteristics.
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Type: Permanent Location: Bonn, DE-NW
Salary / Rate: Not Specified
Posted: 2026-06-02 08:40:04
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Customer Support Specialist / IT Support Technician
Location: Témara / Maroc
Work Mode: Remote
Employment Type: Permanent, full-time (40 hours/week)
Job Description (English)
As a Customer Support Specialist / IT Support Technician, you will provide technical support to customers by diagnosing, troubleshooting, and resolving software and hardware issues.
You will communicate with clients via phone and email, identify their needs, provide technical guidance, and ensure efficiency and customer satisfaction.
You will collaborate with multiple internal teams to optimize customer support operations and deliver reliable solutions.
Gtechna develops electronic citation and enforcement software solutions for smart cities across North America.
How You’ll Succeed
* Client Engagement
Help clients manage their products while delivering meaningful, high-quality customer experiences.
* Problem Solving & Ownership
Listen actively, ask the right questions, take ownership of issues, and escalate when needed.
* Leveraging Technology
Become a technical expert by continuously expanding your knowledge.
Key Responsibilities
* Respond to incoming customer support calls and emails
* Assess, analyze, and troubleshoot customer issues
* Diagnose and resolve software and occasional hardware problems
* Understand customer operations and system configurations
* Create and customize reports and SQL queries
* Document all customer interactions in the ticketing system (ManageEngine MSP)
* Follow established support processes and standards
* Identify and escalate priority or complex issues
* Generate RMA (Return Material Authorization) for hardware evaluation or repair
* Participate in an on-call rotation (evenings/weekends, emergency support)
Skills & Qualifications
Required
* Experience in technical support and customer service, or equivalent related education
* Strong experience with SQL databases (PostgreSQL, MSSQL, Oracle)
* Excellent communication skills in English and French
* Strong customer-first mindset
* Organized, autonomous, and accountable
* Experience in application support environments
Assets
* Knowledge of Java
* Knowledge of HTML
* Networking background
* Experience in public safety, parking enforcement, or smart city systems
* Hardware troubleshooting experience
Who You Are
* Client-focused and solution-oriented
* Motivated to succeed and make an impact
* Passionate about helping people
* Curious and eager to learn
* Comfortable working across teams
* Guided by values of trust, teamwork, and accountability
What We Offer
* Competitive compensation
* Stable daytime schedule (Monday to Friday)
* Modern work environment
* Career growth opportunities within Harris Computer Systems
About Gtechna
Gtechna develops electronic citation and enforcement software to ...
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Type: Permanent Location: EMARA-SKHIRATE, MA-RAB
Salary / Rate: Not Specified
Posted: 2026-06-02 08:32:06
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At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.
At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.
We believe that diversity is the driving force behind innovation, creativity, and overall business success.
Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
Your Role:
As the Principal Research Scientist for In Vitro Assay Development, you will be the ‘Architect of the Lab Test’ for Elanco’s research portfolio.
You will serve as the scientific hub for a team dedicated to answering a critical question: does a new drug work in the lab before we ever test it in an animal? By designing and implementing the complex experiments that demonstrate a drug’s potency and mechanism of action, you will directly shape the scientific direction of projects and serve as the bridge between our discovery and development teams.
Your Responsibilities:
* Serve as the intellectual leader for the design and development of all critical protein and cell-based assays, providing strategic and technical guidance to project teams.
* Architect the end-to-end in vitro screening strategy for diverse projects, designing bespoke assays to probe mechanism-of-action (MOA), determine potency, and characterize cellular responses.
* Define and manage the strategic balance of assay development and execution between internal teams and external Contract Research Organizations (CROs).
* Drive scientific innovation by evaluating and implementing cutting-edge technologies and new methodologies (e.g., AI/ML applications) to advance our screening cascades.
* Lead, mentor, and guide a team of 3-5 scientists, fostering their career development and building a culture of scientific rigor, curiosity, and collaboration.
* Act as a key scientific liaison, collaborating closely with leaders in medicinal chemistry, protein engineering, immunology, and virology to drive projects forward.
What You Need to Succeed (Minimum Qualifications):
* Education & Experience: Ph.D.
in Cell Biology, Molecular Biology, Immunology, or a related discipline with 8+ years of relevant industry experience; OR an M.S.
with 12+ years of extensive, relevant industry experience.
* Technical Expertise: Demonstrated expertise in developing a wide array of cell-based assays (e.g., signaling, reporter, cytotoxicity, proliferation, target engagement).
* Modality Experience: Proven experience w...
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Type: Permanent Location: Indianapolis, US-IN
Salary / Rate: 174000
Posted: 2026-06-02 08:26:24
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At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.
At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.
We believe that diversity is the driving force behind innovation, creativity, and overall business success.
Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
Your Role:
As a Senior Research Scientist in Analytical Development, you will be a key scientific leader on our Technical Development (TD) team, directly contributing to Elanco's mission by advancing the analytical and dissolution control strategies for our small molecule portfolio.
In this role, you will be responsible for supporting our drug development pipeline through a diverse range of analytical activities, ensuring our new animal health products meet global quality and regulatory standards.
Your Responsibilities:
* Develop, validate, and deliver robust analytical and dissolution methods and specifications, while driving the evaluation and implementation of new technologies to advance our drug development process.
* Interpret complex scientific data, draw relevant conclusions, and effectively report and present technical results to internal teams and at external scientific conferences.
* Author and support the generation of international registration documents, partnering with manufacturing and regulatory colleagues to drive drug product commercialization and technical submissions to global health authorities.
* Mentor and coach emerging technical talent within the analytical development function, fostering a culture of scientific excellence.
* Ensure all activities are compliant with internal and external quality standards and guidelines, including GxP, SOPs, and HSE.
What You Need to Succeed (minimum qualifications):
* Education: PhD in Analytical Chemistry, Pharmacy, Pharmaceutical Sciences, or a related field with a minimum of 5 years of experience in pharmaceutical development; M.S.
in a related field with a minimum of 10 years of experience; or B.S.
in a related field with a minimum of 15 years of experience.
* Experience: Strong expertise in chromatographic (HPLC/UPLC), spectroscopic (UV/VIS), and dissolution method development (specifically with USP Apparatus II and IV).
* Top 2 skills: Extensive knowledge of current quality and regulatory requirements for new drug products and a demonstrated track record of successful interactions with regulatory agen...
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Type: Permanent Location: Indianapolis, US-IN
Salary / Rate: 157800
Posted: 2026-06-02 08:26:23
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At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.
At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.
We believe that diversity is the driving force behind innovation, creativity, and overall business success.
Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
Your Role: Director, Analytical Development
As the Director of Analytical Development, you will lead a high-performing team responsible for advancing Elanco’s small molecule drug product pipeline.
This role is a key leadership position within the broader Small Molecule Technical Development (SMTD) organization, reporting to the Head of Analytical Development & QC.
Your leadership will be central to driving innovation and ensuring strong scientific and operational execution across key pharmaceutical development programs, helping to bring impactful animal health products to market.
Your Responsibilities:
* Guide, coach, and develop a high-performing team of 5-10 scientists, fostering a culture of innovation and accountability.
* Provide scientific and operational direction for analytical development projects from early-stage through technical transfer to manufacturing.
* Develop and implement analytical strategies for your team and portfolio, ensuring alignment with departmental and SMTD objectives.
* Serve as a key subject matter expert on complex analytical challenges, providing technical guidance and representing Elanco in regulatory interactions.
* Foster cross-functional alignment with internal teams (R&D, Manufacturing, Regulatory) and external partners to ensure successful project execution.
What You Need to Succeed (minimum qualifications):
* Education: PhD in Analytical Chemistry, Pharmaceutical Sciences, or a related scientific discipline; or a Master’s degree with extensive equivalent experience.
* Experience: A minimum of 8 years (PhD) or 12 years (Master's) of progressive experience in the pharmaceutical industry, with a focus on analytical and CMC development for drug products.
* Top Skills: Deep expertise in small molecule analytical development, with strong knowledge of drug product performance testing (e.g., dissolution) and a thorough understanding of global regulatory expectations (GMP, VICH).
Proven experience guiding and mentoring scientific teams is also required.
What will give you a competitive edge (preferred qualifications):
* Dire...
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Type: Permanent Location: Indianapolis, US-IN
Salary / Rate: 158000
Posted: 2026-06-02 08:26:22
